Barsolo's appointment continues the legacy of innovation and
empowerment.
PHOENIX, June 24, 2024 /PRNewswire/ -- Televerde, a global
revenue creation partner supporting marketing, sales, and customer
success for B2B businesses worldwide, today announced Vince Barsolo's appointment as Chief Executive
Officer following Chris McGugan's
departure. This leadership transition is effective immediately.
Barsolo, a seasoned executive with an unwavering commitment to
Televerde's mission and business model, has been an integral part
of the company's journey since 1997 when he joined as a call center
supervisor. Through his dedication, humility, and leadership, he
has grown through the ranks to become Chief Operating Officer. His
extensive experience and instrumental role in driving Televerde's
expansion, including international growth into Scotland and Argentina and the extension of the business
model to three prisons in Indiana
and one in Florida, have
significantly influenced the strategic direction and expansion of
the company.
Chairman of the Televerde Board, David
Magdol, expressed his confidence in Barsolo's leadership,
stating, "Vince's proven leadership and deep understanding of the
company's business are exactly what Televerde needs at this
juncture. Having earned the respect and trust of the Televerde team
throughout his tenure, the board is confident in his ability to
guide the organization to maximize results for clients, drive
innovation, and strengthen the company's collaborative, inclusive,
and purpose-driven culture."
In his new role as CEO, Barsolo will oversee all aspects of
Televerde's global operations and continue serving on the company's
board of directors.
"Having been a part of Televerde for three decades, I am deeply
committed to our unique mission of empowering individuals through
second-chance employment while delivering unparalleled value to our
customers," said Barsolo. "I look forward to continuing our
tradition of innovation and social impact, focusing on customer
success and driving growth in every aspect of our operations."
Reflecting on the path ahead, Barsolo added, "Our customers are
at the heart of everything we do at Televerde. I am dedicated to
enhancing the customer experience by leveraging our innovative
solutions and responsive service. Our commitment to excellence in
every customer interaction is fundamental to driving their success
and, in turn, our own growth. I am eager to lead our team as we
continue to evolve and adapt in ways that consistently exceed our
customers' expectations."
With this transition, Televerde continues its commitment to
delivering innovative solutions and optimizing success while
profoundly impacting the lives of its employees and the communities
it serves.
About Televerde
Phoenix-based Televerde is the first and only
fully integrated sales, marketing, and customer care solutions
organization that delivers revenue as a service and customer
experience expertise with a human touch, best-in-class technology,
and an operating model resilient to shifting market conditions.
Since 1995, Televerde has generated more than $12 billion in revenue for the world's leading
B2B companies, including SAP, GE, Adobe-Marketo, and Securus
Technologies.
A purpose-built company, Televerde believes in second-chance
employment and strives to help disempowered people find their voice
and reach their human potential. Seven of Televerde's ten
engagement centers are staffed by incarcerated women, representing
70 percent of the company's 600+ global workforce. The Arizona State University Seidman Research Institute
recently documented the model's success in a study. The results
reveal that Televerde's program participants attain employment,
earnings, and education at higher rates and re-offend at
significantly lower rates than other formerly incarcerated females
in the United States. The complete
study can be accessed here.
Kellie Walenciak
kellie.walenciak@televerde.com
908-377-9968
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SOURCE Televerde