GURUGRAM, India, July 2, 2024
/PRNewswire/ -- Air India,
India's leading global airline,
has selected IBS Software, a worldwide leader in SaaS solutions for
the travel industry to digitally transform its expanding air cargo
operations.
Air India has chosen IBS
Software's iCargo solution to support its growth plan and
commitment to the airline's ongoing digital transformation. IBS
Software's fully integrated iCargo solution will enable Air India
to digitise end-to-end cargo management, allowing seamless
integration of numerous cargo operations, from sales to billing
within a single, integrated platform. This will empower Air India
to streamline processes and enhance decision-making
capabilities.
This partnership comes at a time when Air India has embarked on
a significant digital transformation of its core businesses across
passenger services, fleet, and cargo operations.
Nipun Aggarwal, Chief
Commercial and Transformation Officer at Air India,
said: "Air India is on a transformation journey to not
only reaffirm its position as a global leader in aviation, but to
also establish foundations for future growth. Air cargo is one of
the key drivers of our roadmap for future growth, and technology
will be at the core of it."
Somit Goyal, Chief Executive
Officer at IBS Software, shared similar sentiments, stating:
"As one of the most iconic airlines in the world, partnering
with Air India is a proud moment for IBS Software. The Indian
aviation market is on a major upswing, and we are excited to be
partnered with a company that is dedicated to driving this growth.
We are proud that our market-leading digital platform for the air
cargo industry will support the ambitious transformation goals of
Air India's cargo offering and take it from strength to
strength."
The first end-to-end implementation of iCargo is slated for
delivery within nine months from the project's start, promising
immediate business benefits to Air India. Subsequent phases will
introduce incremental value-added capabilities, further enhancing
Air India's cargo capabilities as it endeavours to meet
India's ambitious target of
handling ten million tonnes of air cargo per year by 2030.
To learn more about how iCargo is transforming airline cargo
management, visit here.
ABOUT IBS SOFTWARE
IBS Software is a leading SaaS solutions provider to the travel
industry globally, managing mission-critical operations for
customers in the aviation, tour & cruise, hospitality, and
energy resources industries. IBS Software's solutions for the
aviation industry cover fleet & crew operations, aircraft
maintenance, passenger services, loyalty programs, staff travel and
air-cargo management. Across the hospitality sector, IBS Software
offers a cloud-native, unified platform for hotels and travel
sellers, including central reservation (CRS), property management
(PMS), revenue management (RMS), call center, booking engine,
loyalty and distribution. For the tour & cruise industry, IBS
provides a comprehensive, customer-centric, digital platform that
covers onshore, online and on-board solutions. Across the energy
& resources industry, we provide logistics management solutions
that cover logistics planning, operations & accommodation
management. The Consulting and Digital Transformation (CDx)
business focuses on driving digital transformation initiatives of
its customers, leveraging its domain knowledge, digital
technologies and engineering excellence. IBS Software operates from
17 offices across the world.
Further information can be found at www.ibsplc.com Follow
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ABOUT AIR INDIA
Founded by the legendary JRD Tata, Air India pioneered
India's aviation sector. Since its
first flight on October 15, 1932, Air
India has built an extensive domestic network with non-stop flights
to cities around the world, across the USA, Canada,
UK, Europe, Far-East, South-East Asia, Australia, and the Gulf. After 69 years as a
government-owned enterprise, Air India and Air India Express were
welcomed back into the Tata group in January
2022.
Air India is navigating through
a major five-year transformation roadmap under the aegis of
Vihaan.AI, with an ambition to become a world-class airline with an
Indian heart. The first phase of this transformation, the taxi
phase was recently concluded and focused on fixing the basics.
These included bringing back to service many long grounded
aircraft, addition of talent across flying and ground functions,
rapid upgradation of technology and strengthening of customer care
initiatives amongst others. A member of Star Alliance, the largest global airline
consortium of leading international airlines, Air India offers
seamless connectivity and facilities to passengers all over the
world.
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