The strategic partnership will allow for real-time AI
translations backed by an exceptional customer service
team.
GLENVIEW, Ill., July 15,
2024 /PRNewswire/ -- Argo Translation, a Chicago-based language services company,
announced today its partnership with Language I/O, a leading
artificial intelligence (AI) translation technology provider.
The partnership enables Argo Translation to resell Language
I/O's cutting-edge live chat, email, and support ticket translation
services to its global customer base. By combining Argo
Translation's 29 years of experience providing exceptional customer
service and tailored translation solutions with Language I/O's
AI-powered translation technology, businesses of any size and
budget can easily reach their non-English-speaking customers and
employees in real time.
The innovative AI technology seamlessly integrates with leading
CRM platforms, including Salesforce, Zendesk, Oracle Service Cloud,
and Service Now. The solution also includes a Google Chrome
extension and API plugin for use on other platforms.
As part of the partnership, Language I/O can now offer Argo
Translation's CMSConnect® native translation integration
with Slack. The revolutionary integration delivers real-time
written and spoken translation of messages and documents in
Slack.
Peter Argondizzo, Co-Founder and
President of Argo Translation, shares, "We are excited to partner
with Language I/O, combining their cutting-edge AI technology with
our deep expertise in translation to revolutionize how businesses
communicate across languages. This partnership reflects our
commitment to innovation and excellence in serving our diverse,
global clients."
Language I/O CEO Heather
Shoemaker is also enthusiastic about the partnership:
"Language I/O's mission is to deliver secure conversations in any
language through the power of AI, and Argo Translation has long
been committed to creating excellent global customer experiences,
so the partnership provides exponential value to companies seeking
to support their customers in their native language with their
existing teams."
Together, Argo Translation and Language I/O will help even more
businesses break language barriers and provide diverse customers
with the same level of exemplary service, no matter their preferred
language.
About Argo Translation
Argo Translation provides
tailored professional translation services in more than 80
languages to many industries ranging from legal and medical to
manufacturing and financial. The company focuses on exceeding
customer needs through exceptional attentiveness to customer
service, innovative translation technology, responsiveness to tough
deadlines, and guaranteed certified translation quality. More
information is available at www.argotrans.com.
About Language I/O
Language I/O is an AI-powered
translation platform with seamless integrations to Salesforce,
Zendesk, ServiceNow, Microsoft, and Oracle. With real-time,
business-accurate translation technology, Language I/O helps
enterprise companies serve their customers in over 150 languages
with their existing teams. Language I/O has industry-leading
security with a strict Zero Data Retention policy.
Media Contact: Marketing@argotrans.com
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SOURCE Argo Translation