Leading talent acquisition technology provider
appoints two seasoned customer success leaders to better support
global client base
HOLMDEL,
N.J., July 16, 2024 /PRNewswire/ -- With limited
resources, high expectations and a fast-changing talent market,
talent acquisition (TA) teams need to make every second count with
candidates. iCIMS, the "Best Overall AI Solution" according to the
2024 AI Breakthrough Awards, announced availability of its summer
release today. This release is designed to help organizations
worldwide build stronger candidate connections and faster
recruiting workflows with AI-powered products and capabilities. The
company's latest product release empowers TA professionals to
automate candidate engagement at scale with its new Candidate
Experience Management product, accelerate high-volume hiring
with new bulk actions and improved HR tech integrations, and
strengthen internal recruiting with new reporting and analytics.
These new enhancements help iCIMS customers deliver streamlined
hiring that improves both the recruiter and candidate
experience.
These new enhancements help iCIMS customers
deliver streamlined hiring that improves recruiter & candidate
experiences.
"A strong relationship between an employer and a candidate can
be the difference between making a great hire and missing out on
top talent," says Eric Connors,
chief product officer, iCIMS. "The majority (76%) of CHROs say
the tech their team uses is more important today than it was two
years ago, and our new innovations address what recruiters need in
today's competitive talent market. Enhanced automation across the
platform allows teams to spend more time talking to candidates that
are truly interested, interviewing talent, expanding their reach
globally and making the hire faster than ever."
New capabilities in the iCIMS Summer Release, which includes
more than 20 enhancements voted on by customers, can help TA teams
to:
- Build stronger candidate connections, globally and at
scale. iCIMS Candidate Experience Management (CXM) is now
generally available. iCIMS CXM, an award-winning next-gen CRM
solution, helps TA professionals recruit smarter with automated
outreach, customized campaigns and AI-powered engagement and
scoring prioritization. Additionally, inspired by customer input,
iCIMS Text Engagement now connects to WeChat, a global messaging
platform. Recruiters can now engage with more candidates, in more
locations, and easily toggle between WhatsApp, Facebook Messenger
and SMS without leaving the iCIMS platform.
- Maximize recruiter productivity and pace with new bulk
actions and improved HCM and HR ecosystem integrations.
Recruiters can save time and reduce manual tasks by scheduling
multiple interviews at once within the iCIMS ATS by sending bulk
invitations. Recruiters can also move candidates to the next stage
faster with pre-defined assessment packages or background screening
locations by default per job through bulk orders. This release also
enhances the pre-built integration between iCIMS and enterprise HCM
connectors, enabling more configurability through custom data field
mapping.
- Power internal hiring and empower employees with a
data-driven approach. iCIMS customers benefit from a new
analytics dashboard within iCIMS Opportunity Marketplace. Talent
teams can improve their internal hiring performance with insights
into key metrics, such as internal hiring conversion rate, time to
hire, internal vs. external applications and more. Reporting is
also made easier with SkillSurvey Post-Hire's Advanced Export, a
multi-selection export option which enables users to analyze
targeted aspects of talent data and compare benchmarks across
survey types.
In addition to new product enhancements, iCIMS has appointed
Megan Vasquez as SVP of Customer
Success to continue to elevate iCIMS' customer experience programs.
Vasquez was recently recognized by Pavilion as one of the top 50
customer leaders to watch and previously served as VP of Customer
Success and Renewals at Drift and VP of Customer Success at
Demandbase. iCIMS also recently welcomed Caroline Soeur as Director of Customer Success,
EMEA. Based in Paris, Soeur brings
15 years of leadership and customer success experience to iCIMS and
previously held leadership roles at Adobe and Integral Ad
Science.
Get more details on new innovations and capabilities in
the iCIMS Customer Community or request a demo to
see them in action.
About iCIMS, Inc.
iCIMS is a leading provider of
talent acquisition technology that enables organizations everywhere
to build winning workforces. For over 20 years, iCIMS has been at
the forefront of talent acquisition transformation. iCIMS empowers
thousands of organizations worldwide with the right tools to meet
their evolving needs across the talent journey and drive business
success. Its AI-powered hiring platform is designed to improve
efficiency, cut recruiting costs and build exceptional experiences
for candidates and recruiters. For more information, visit
www.icims.com.
Contact
Carlee Capawana
Director of Corporate Communications, iCIMS
Carlee.capawana@icims.com
9089476572
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SOURCE iCIMS, Inc.