InteliChart's award-winning patient portal
will improve usability and accessibility for medically underserved
populations
CHARLOTTE, N.C. and WATERVILLE, Maine, July 23,
2024 /PRNewswire/ -- InteliChart, an
award-winning provider of patient engagement solutions, announced
today that HealthReach Community Health Centers (HealthReach)
of Maine has chosen InteliChart's
Patient Portal to improve patient engagement and experience
quality. HealthReach, a respected private non-profit organization
with a 49-year legacy, operates 12 rural community health centers
across rugged Central and Western
Maine. HealthReach serves over 26,000 patients annually
across more than 100,000 visits, and cares for patients regardless
of their ability to pay or insurance status. HealthReach has a
"Connector" team that helps patients sign up for programs that
assist with the affordability of their care and medications, all at
no cost to the patient.
In support of HealthReach's dedication to serving its patients,
the organization is advised by a patient-majority governing board
and regularly queries its patients for feedback. It is from this
feedback that HealthReach noted a recurring theme of requests for
improvements to its patient portal. After an exhaustive search of
other solutions on the market, HealthReach's IT Department
identified InteliChart's Patient Portal as the best fit for
its non-profit healthcare needs. A critical factor in their
decision was finding a system with a superior bi-directional
integration with Nextgen EHR, which InteliChart's Patient Portal
provided.
Randi Bento, HealthReach Director
of Operations, expressed the urgency of the replacement, stating,
"For our patients, their Patient Portal experience is directly
significant. We set very high standards for ourselves so that we
can best serve our neighbors across the communities of rural
Maine. By upgrading our patient
portal, we aim to make key health information more accessible to
our patients — and to achieve better health outcomes for them."
Gary Hamilton, CEO of
InteliChart, shared his enthusiasm about the partnership,
highlighting the mutual commitment to upgrading the patient
experience on HealthReach's portal. "Our collaborative relationship
with HealthReach and our dedication to enhancing patient engagement
align perfectly. We're excited to help HealthReach achieve their
goal of providing an efficient and user-friendly patient portal
that offers unmatched integration with Nextgen's EHR and EPM."
HealthReach's search for a new solution prioritized ease of use
for patients. It was also important that administrative and IT team
workloads were considered. The decision to implement InteliChart's
Patient Portal was driven by several key factors:
- Customizability, without the need for work tickets
- Advanced portal functionalities that match those of larger
organizations
- Seamless integration of lab results, including graphical
displays
- Easy upload of pictures into patient records
- A streamlined portal migration solution for a smooth transition
for patients and staff alike
- The unique patient engagement platform that InteliChart
offers
Edward Molleo, HealthReach
Director of Communications, highlighted the importance of replacing
their patient portal, stating, "The majority of our patients are
seniors, rurally based, and we actively welcome members of
Maine's most vulnerable, lowest
income, and otherwise medically underserved communities. We are
excited to offer a modern patient portal to the people of
Maine with the quality of service
that all of us would want for ourselves and our loved ones."
InteliChart will be exhibiting at the
National Association of Community Health
Centers (NACHC) 2024 CHI &
Expo at the Hyatt Regency in Atlanta, GA, from August 24-26, 2024. Any community health
centers attending the event are encouraged to stop by booth #300 to
meet the InteliChart team and learn more about their platform
of award-winning patient engagement
solutions.
About InteliChart
InteliChart delivers Healthy
Outcomes, the market-leading patient engagement platform that helps
providers attain superior patient outcomes. The Healthy Outcomes
platform consists of Patient Portal, Family Portal, Patient Intake,
Patient Notify, Patient Survey, Patient Schedule, Patient Activate,
and Patient eHealth. Industry-leading EHR vendors, hospitals,
health systems, and physician practices have selected InteliChart
as their patient engagement platform, collectively representing
over 80 million patients. InteliChart integrates with 40-plus EHR
products and delivers single integration API access to all
engagement solutions on the Healthy Outcomes platform. For more
information, visit www.intelichart.com.
About HealthReach Community Health Centers
HealthReach Community Health Centers is a Federally Qualified
Health Center (FQHC) consisting of twelve community health centers
located across Central and Western
Maine. Dedicated clinicians deliver high-quality healthcare
— inclusive of behavioral health, substance use disorder treatment,
dental, and podiatric services — to residents from 9 of
Maine's 16 counties. To ensure
access for everyone, HealthReach accepts Medicare, MaineCare, and
major insurance providers. An Affordable Care Program is available
to both uninsured and underinsured people. Assistance is available
for applications to programs that help with healthcare and
medication costs — including enrollment support for Maine's Health Insurance Marketplace. To learn
more and to donate to HealthReach's mission, please visit
www.HealthReach.org.
Media Contact: Yancey Casey |
ycasey@acmarketingpr.com
View original content to download
multimedia:https://www.prnewswire.com/news-releases/healthreach-community-health-centers-selects-intelicharts-patient-portal-to-improve-both-patient-experience-and-health-outcomes-302203201.html
SOURCE InteliChart, LLC