LITTLE
FERRY, N.J., Aug. 5, 2024
/PRNewswire/ -- Eventide Communications is excited to announce
the expansion of its Speech Factor AI suite this week at APCO
2024. Hosted by the Association of Public Safety Communications
Officials International, APCO 2024 takes place at the Orange County Convention Center in
Orlando, Florida, from
August 4 to 7. Eventide will join
over 200 vendors at this annual conference and expo to feature the
latest public safety communications equipment and services.
Eventide's Speech Factor AI, a service option for NexLog
DX-Series recorders, is a comprehensive suite of artificial
intelligence (AI) tools designed to improve performance and
outcomes for public safety answering points (PSAPs). Speech Factor
AI natively integrates with the NexLog DX-Series MediaWorks DX
web-based application for optimized efficiency. The expanded suite
now includes features such as Research Assistant, QA/QM Assistant,
and Supervisor Assistant.
Speech Factor AI's Research Assistant allows telecommunicators
to do contextual searches. Call researchers can now filter calls by
time, date, call-taking position, and scenario and perform these
searches through voice commands. The QA/QM Assistant provides
automated evaluations, call summarization and CAD data entry
validation. For staff health and retention, the Supervisor
Assistant predicts call volumes, assigns stress ratings and
generates reports on high-stress calls for supervisory review.
These advanced AI tools expedite turnaround time for legal, media
and Freedom of Information Act requests and support staff
well-being by monitoring telecommunicator stress and call
volume.
"The latest release of the Speech Factor AI suite significantly
raises the bar for the value that AI brings to PSAPs. We take pride
in bringing to market tools that not only optimize PSAP operations
but also support the health and well-being of telecommunicators,"
says Brad Basile, Chief Operating
Officer of Eventide Communications.
Is your public safety answering point leveraging best-in-class
AI-assisted technology? Eventide Communications will showcase these
AI tools and more at Booth #1020 during APCO 2024.
For more information and to register for APCO 2024, visit
https://www.apco2024.org/
To explore Eventide's Speech Factor AI service option, visit
https://www.eventidecommunications.com/product/speech-factor-ai/
About Eventide Communications LLC
Eventide Communications LLC is a leading provider of
mission-critical recording solutions specializing in capturing,
storing, and managing voice, video and data communications. For
over 50 years, Eventide has developed innovative recording
technologies tailored to public safety, air traffic control,
defense sectors and beyond.
Contact:
Mark Traeger
Vice President of Sales
Eventide Communications LLC
(603) 490-5258
381334@email4pr.com
www.EventideCommunications.com
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SOURCE Eventide Communications, LLC