Combined technology will further enhance the vehicle inspection
process for quicker, more seamless claim resolution
PARK
RIDGE, Ill., Aug. 15,
2024 /PRNewswire-PRWeb/ -- PCMI (Policy Claims
Management International), a leading provider of administration
software for the warranty and service management markets, announced
a strategic integration of Autoflow's virtual claims inspection
platform, iDVI. This collaboration marks a significant advancement
in claims management efficiency and provides PCRS users an
additional option for virtual inspections.
"It's an honor to partner with a company as
respected as PCMI and underscores our commitment to leveraging
technology to enhance operational efficiency and deliver
exceptional value to our clients." -Scott
Smyer, Sr. Director of Business Development at
Autoflow
The integration of PCMI's Policy Claim and Reporting Solutions™
(PCRS) Claims Management module with Autoflow's cutting-edge
technology enables real-time virtual inspections, significantly
accelerating the claims adjudication and approval process.
Traditional inspection methods often entail days of waiting,
substantial costs, and customer dissatisfaction. In contrast, iDVI
simplifies inspections into just a few steps, completing the
process in minutes and at a fraction of the cost.
PCRS users are enabled to gather necessary information for claim
adjudication instantaneously through iDVI. With the ability to
capture pictures, videos, and notes in real-time, the platform
streamlines the inspection process by providing shops with a link
to Autoflow's web-based Instant Digital Vehicle Inspection (iDVI),
ensuring rapid and cost-effective results.
"This is a significant milestone for Autoflow, and we are
thrilled to integrate our iDVI platform with the PCRS Claims
Module," said Scott Smyer, Sr.
Director of Business Development at Autoflow. "It's an honor to
partner with a company as respected as PCMI and underscores our
commitment to leveraging technology to enhance operational
efficiency and deliver exceptional value to our clients. It's a
true win-win for everyone."
"Partnering with Autoflow was an easy choice. At PCMI, we're
committed to improving the claims process and offering flexible
partner options. With Autoflow's iDVI, users are already seeing
faster workflows, lower costs, and enhanced customer experiences."
-Imran Mussani, VP of Strategic
Partnerships at PCMI
About PCMI
PCMI is the leading provider of technology solutions for the
finance and insurance (F&I) and consumer product markets. Our
modern cloud-based platform empowers third-party administrators,
dealers, original equipment manufacturers, and lenders to
revolutionize their extended warranty, service contract, and refund
payment management. With a team of over 200 experts across our
global offices, we are committed to pushing the boundaries of
technology to deliver unparalleled service and innovation, ensuring
our clients stay ahead in today's rapidly evolving markets.
About Autoflow
Autoflow is a leading provider of innovative software solutions
for the automotive industry, specializing in intelligent vehicle
inspections, workflow management, and customer communication and
retention. With a focus on leveraging cutting-edge technology to
streamline operations and enhance customer satisfaction, Autoflow
is dedicated to excellence in software development and driving the
industry forward.
Media Contact
Laura Scahill, PCMI, LLC, 1
8476536916, laura.scahill@pcmicorp.com,
https://www.pcmicorp.com/
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SOURCE PCMI, LLC