ORLANDO, Fla., March 26, 2012 /PRNewswire/ -- Glowpoint,
Inc. (NYSE Amex: GLOW) a leading global provider of cloud managed
video services, today announced expanded business-to-business (B2B)
video exchange services that will allow business customers to
collaborate with more partners using visual communication easily,
securely, and cost effectively from the cloud.
The expanded B2B visual communication capabilities from
Glowpoint's OpenVideo™ cloud include seamless access to customers
and partners on all of the leading multi-vendor global B2B
exchanges, easy on-line scheduling capabilities for B2B calls, and
B2B video call support for Cisco CTS systems. All of the new
features and capabilities are supported and delivered via the
OpenVideo™ cloud platform, including a new innovative
Multi-Protocol Video Trunk™ that provides a single, cost effective
connection to the cloud and opens up wider access to customers and
partners on other B2B exchanges.
"Glowpoint is focused on making easy, secure
business-to-business visual communications a reality for
customers," stated Joe Laezza,
Glowpoint's President and CEO. "Our next generation B2B service
features and capabilities will allow customers to reach more
partners using visual communications and increase utilization,
allowing them to realize greater return on their investment in
video. We are leveraging our OpenVideo™ cloud architecture, and our
key partnerships, to make this happen."
Innovative New Trunking Option to OpenVideo™
As part of the new B2B visual communication capabilities,
Glowpoint introduced the Multi-Protocol Video Trunk™ (MPVT), an
innovative new cloud trunking option that supports all of the major
signaling protocols for today's generation of visual
communications. The MPVT supports inbound and outbound calling for
video systems utilizing H.323, SIP, and the Telepresence
Interoperability Protocol (TIP) over a single transport link. This
provides business customers with a single connection to the
OpenVideo™ cloud to access multiple B2B exchanges while utilizing
the widest range of desktop, conference room, and immersive
telepresence video solutions from leading manufacturers such as
Cisco and Polycom.
"The Multi-Protocol Video Trunk™ provides an efficient and cost
effective way to reach more partners and customers utilizing visual
communication, " said Anil Balani, Senior Vice President of
Technology at Glowpoint. "It allows enterprises to connect to
multiple exchanges without requiring them to disconnect or
reconfigure existing connections to exchanges, or change their
current dialing plans. The MPVT enables immersive B2B visual
collaboration across boundaries like never before."
The MPVT also allows business customers to register their entire
private network to the OpenVideo™ cloud, instead of registering
what could be hundreds of endpoints individually. This provides IT
managers with a more efficient way to provide B2B video calling
capabilities, including ad-hoc point-to-point calling using simple
DIDs and URIs.
Glowpoint will partner with a number of Tier I and II MPLS
network providers to deliver the MPVT, including Tata
Communications, Level 3 (Global Crossing), Masergy, XO, Qwest, PCCW
and Verizon Business. Glowpoint is also interconnected to the
Equinix Ethernet Carrier Exchange to provide native Layer 2
Ethernet services in support of the MPVT.
Access to Other B2B Exchanges from OpenVideo™
Through continued partnership with Tata Communications,
Glowpoint will now be offering direct B2B calling from the
OpenVideo™ cloud to customers and partners on the Global Meeting
Exchange (GMX). This will allow Glowpoint and Tata to provide
customers with access to more partners for B2B video calling, while
eliminating the need for multiple connections to different B2B
exchanges. The GMX also provides access to exchanges operated by
other service providers, including BT.
"With this partnership, and our new Multi-Protocol Video Trunk™,
Glowpoint's OpenVideo™ cloud now provides the widest access for B2B
visual communication of any cloud services provider for video on
the market today," said Darren
Podrabsky, Vice President of Marketing and Channels for
Glowpoint. "By providing seamless access from OpenVideo™ to
literally thousands of customers, Glowpoint is creating connected
business communities of interest that will help our customers and
partners realize the full value of their investment in visual
communications."
To support anticipated B2B call volumes, Glowpoint will also be
providing B2B call support for Cisco CTS systems on the OpenVideo™
cloud, including support for three screen and single screen
immersive systems.
Connectivity between OpenVideo™ and the GMX is part of continued
support for the Global Meeting Alliance (GMA), a coalition of
service providers united in the common goal of interconnecting
business video communities worldwide. Glowpoint is also an active
member of the Open Visual Communications Consortium (OVCC), and
will participate in the initial wave of operators offering the OVCC
compliant B2B service in the Fall of 2012.
Easy Online Scheduling
Glowpoint will be rolling out the capability to easily schedule
B2B calls on-line via the CustomerPoint web portal, eliminating the
need to schedule calls over the phone and coordinate extensively
with the customer or partner. The new CustomerPoint capabilities
will include the ability to search, view, and schedule rooms by
customer, city, and video endpoint type, as well as the capability
to view the real time status of B2B public rooms.
Glowpoint operates the world's largest global, multi-vendor B2B
exchange for video, with nearly 450 businesses directly connected.
Since inception, the company has enabled over 3 million minutes of
B2B calls for business customers, and there are currently over
40,000 endpoints certified and reachable for B2B calling via the
OpenVideo™ cloud. Leading analysts such as Gartner research predict
that B2B video calling will grow by more than 200% between 2012 and
2015. Frost and Sullivan predict that intercompany calling will
represent nearly 40% of all video calls in North America by 2015.
The expanded B2B visual communication services will be available
from Glowpoint and through partners in June of 2012. Beta programs
are available beginning in April, 2012. Glowpoint will be
demonstrating the expanded B2B services at the Enterprise Connect
event in Orlando Florida, from
March 26 through March 28, in booth
#333.
Supporting Resources:
- Glowpoint's B2B Exchange Services for Visual Communication:
http://www.glowpoint.com/exchange-services
About Glowpoint
Glowpoint, Inc. (NYSE Amex: GLOW) provides cloud managed
video services that make the delivery of consistently high-quality
videoconferencing and telepresence service as simple as using the
internet, between any technology, network and business. Using our
OpenVideo™ cloud architecture, Glowpoint enables organizations of
all sizes to adopt business-class video easily, scale instantly and
collaborate openly, yet securely across technology boundaries – to
realize the full value of visual communications. To learn more
please visit www.glowpoint.com.
GLOWPOINT MEDIA CONTACT:
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Darren
Podrabsky
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Glowpoint,
Inc.
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Stryker
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+1
973-855-3411
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+1
973-855-3411, ext. 2028
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dpodrabsky@glowpoint.com
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dpodrabsky@glowpoint.com
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www.glowpoint.com
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www.glowpoint.com
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SOURCE Glowpoint, Inc.