Bank Of Queensland Payment System Skips Ahead Six Years
January 04 2010 - 7:47PM
Dow Jones News
A large percentage of Bank of Queensland Ltd.'s (BOQ.AU)
electronic funds transfer at point of sale (EFTPOS) terminals have
been hit by a glitch that saw dates on the system skip ahead six
years on Jan. 1, a bank spokeswoman said Tuesday.
The bank has a found a temporary solution for its customers but
has not been able to solve the problem that has caused terminals to
stamp January 2016 instead of 2010 and reject EFTPOS users' cards
for being out of date.
"There is an issue with the time and date stamp on a number of
BOQ EFTPOS terminals and we are working with our service providers,
Keycorp and First Data, to address this issue as a priority," the
spokeswoman said.
She said the group is still working on a permanent solution.
The Sydney Morning Herald reported on its website Tuesday that a
small number of merchants using BankWest EFTPOS terminals were also
experiencing the same problem. A spokesman for Commonwealth Bank of
Australia (CBA.AU), which owns BankWest, was not immediately
available to comment on the report.
Cuscal, best known for its RediATM network, has also been hit by
the glitch in Australia, while banks Postbank and Commerzbank have
also been impacted in Germany, the Sydney Morning Herald said.
-By Lyndal McFarland, Dow Jones Newswires; 61-3-9292-2093;
lyndal.mcfarland@dowjones.com
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