AI assistants will provide elevated experiences
to customers engaging health insurance, legal and credit
servicers
Brand Engagement Network (BEN) (Nasdaq: BNAI), an emerging
provider of personalized customer engagement AI, and Provana, a
highly specialized knowledge process management provider, announced
today a partnership that will enable BEN’s AI assistants to be
integrated with Provana’s contact center solutions. This strategic
partnership aims to optimize compliance and business process
management (BPM) across a variety of industries, including health
insurance, personal injury, and credit servicing.
Provana, a pioneer and industry leader in the credit and
collections, legal servicing, healthcare, and revenue cycle
management sectors, along with BEN have begun crafting multiple use
cases to deploy using the BEN conversational AI platform. This
collaboration is designed to empower Provana to enhance its
multi-modal strategy across various use cases, from digital AI
“transfer agents” for credit servicing and personal injury law to
Medicare Advantage Enrollment.
Traditional chatbots often fall short in highly regulated
industries due to limited conversational skills and base knowledge.
BEN’s AI assistants, paired with Provana’s unique, multi-modal
approach to managing compliance and business processes will be
designed to unlock advantages in productivity and performance to
Provana’s global user base.
“We are excited to partner with BEN to deploy AI-driven
solutions that elevate agent performance and deliver exceptional
client experiences," said Sean Clark, SVP of Partnerships Provana.
“Together, we plan to leverage AI to propel the credit and
collections, healthcare and legal industries forward."
“By collaborating with Provana, we believe we are poised to
develop game-changing solutions that redefine compliance and
business process management operations,” said BEN Chief Executive
Officer, Michael Zacharski. “Through our patented technologies,
including next-generation conversational AI, BEN and Provana will
seek to provide unprecedented experiences and efficiency to
individuals seeking to enroll in Medicare Advantage, engage credit
servicers, as well as those looking for legal services for personal
injuries.”
About BEN
BEN (Brand Engagement Network) is an emerging provider of
conversational AI technology and human-like AI avatars
headquartered in Jackson, WY. BEN delivers highly personalized,
multi-modal (text, voice, and vision) AI engagement, with a focus
on industries where there is a massive workforce gap and an
opportunity to transform how consumers engage with networks,
providers, and brands. The backbone of BEN’s success is a rich
portfolio of conversational AI applications that drive better
customer experience, increased automation and operational
efficiencies. Powered by a proprietary large language model
developed based on years of research and development from leading
experts in AI and advanced security methodologies, BEN seeks to
partner with companies with complementary capabilities and networks
to enable meaningful business outcomes.
Additional information about BEN can be found here:
https://beninc.ai/
About Provana
Provana is a highly specialized knowledge process management
company delivering tech-enabled services to the credit and
collections, legal processing, and revenue cycle management
sectors. With over a decade of expertise in business process
management (BPM), AI, RPA, regulatory compliance and secure data
operations, Provana’s platform offers a comprehensive suite of
modules for enhanced operational control and efficiency. The
company’s global workforce is dedicated to serving a diverse array
of clients, ranging from Fortune 100 corporations to small and
medium enterprises.
Learn more at www.provana.com.
Forward-Looking Statements
This communication contains “forward-looking statements” within
the meaning of Section 27A of the Securities Act of 1933 and
Section 21E of the Securities Exchange Act of 1934 that are not
historical facts, and involve risks and uncertainties that could
cause actual results of BEN to differ materially from those
expected and projected. These forward-looking statements can be
identified by the use of forward-looking terminology, including the
words “believes,” “estimates,” “anticipates,” “expects,” “intends,”
“plans,” “may,” “will,” “potential,” “projects,” “predicts,”
“continue,” or “should,” or, in each case, their negative or other
variations or comparable terminology.
These forward-looking statements involve significant risks and
uncertainties that could cause the actual results to differ
materially from the expected results. Most of these factors are
outside BEN’s control and are difficult to predict. Factors that
may cause such differences include, but are not limited to: failure
to realize the anticipated benefits of its previously completed
business combination with DHC Acquisition Corp.; risks relating to
the uncertainty of the projected financial information with respect
to BEN; BEN’s history of operating losses; BEN’s need for
additional capital to support its present business plan and
anticipated growth; technological changes in BEN’s market; the
value and enforceability of BEN’s intellectual property
protections; BEN’s ability to protect its intellectual property;
BEN’s material weaknesses in financial reporting; BEN’s ability to
navigate complex regulatory requirements; the ability to maintain
the listing of BEN’s securities on a national securities exchange;
the ability to implement business plans, forecasts, and other
expectations; the effects of competition on BEN’s business; the
risks of operating and effectively managing growth in evolving and
uncertain macroeconomic conditions, such as high inflation and
recessionary environments; and continuing risks relating to the
COVID-19 pandemic. The foregoing list of factors is not
exhaustive.
BEN cautions that the foregoing list of factors is not
exclusive. BEN cautions readers not to place undue reliance upon
any forward-looking statements, which speak only as of the date
made. BEN does not undertake nor does it accept any obligation or
undertaking to release publicly any updates or revisions to any
forward-looking statements to reflect any change in its
expectations or any change in events, conditions or circumstances
on which any such statement is based and it does not intend to do
so unless required by applicable law. Further information about
factors that could materially affect BEN, including its results of
operations and financial condition, is set forth under “Risk
Factors” in DHC Acquisition Corp.’s Registration Statement on Form
S-4, filed with the Securities and Exchange Commission on October
17, 2023, as amended.
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version on businesswire.com: https://www.businesswire.com/news/home/20240409610497/en/
Provana Contact Media: Heidi Walczak
Heidi.walczak@provana.com
BEN Contacts Investors: Ryan Flanagan, ICR
ryan.flanagan@icrinc.com
Media: Dan Brennan, ICR dan.brennan@icrinc.com
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