BURLINGTON, Massachusetts,
October 20, 2011 /PRNewswire/ --
ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading
provider of automated workforce management and optimization
solutions for the service industry, welcomes service and workforce
management experts from across the country to ClickConnect North
America 2011, its annual North American user conference, which will
take place in Ft. Lauderdale on October
24th-26th.
Companies representing a wide variety of industry verticals will
focus on improving the service experience they give to their
customers while reducing the operational costs as well as
leveraging the investment in enterprise mobility and workforce
management solutions to gain competitive advantage. The inaugural
PartnerConnect event will also take place at the conference.
ClickSoftware's partner community has grown rapidly and
PartnerConnect provides a dedicated environment for systems
integrators to engage and share ideas with ClickSoftware's
executive team on future technology initiatives.
ClickConnect presents the opportunity for the conference's
delegates to network with industry peers, ClickSoftware experts,
partners and industry analysts, and to exchange valuable business
and technology thought leadership. Highlights will include:
- Fresh and dynamic customer stories including those by Alliance
Inspection Management and Questar Gas
- In-depth functionality sessions led by ClickSoftware
- The opportunity for delegates to try new and existing solutions
in the designated solution zone which will feature event
sponsors
- Insight into the ClickSoftware solution roadmap
- Presentation of awards to customers
"The growth of the event each year demonstrates the
ever-increasing significance of enterprise mobility and service
management to businesses that are looking to improve customer
services and operational efficiency," said Dr. Moshe BenBassat, Chairman and CEO of
ClickSoftware. "A particular highlight for me will be the
presentation of awards to customers that have enjoyed outstanding
success using ClickSoftware's solutions."
Three companies will receive awards recognizing ten years of
partnership, innovation and noteworthy Service Optimization
strategies. Other awards will be handed out for Recognition
of Service Excellence and Mobile Visionary.
Accenture, Brother, Diabsolut, Honeywell, Intermec, LeadentEdge,
Motion Computing, Motorola, Navteq, NetMotion Wireless, Pitney
Bowes, SageQuest, SAP and Sybase pledged their support for the
event with sponsorship.
About ClickSoftware
ClickSoftware is the leading provider of automated workforce
management and optimization solutions for every size of service
business. Our portfolio of solutions, available on demand and on
premise, creates business value through higher levels of
productivity, customer satisfaction and operational efficiency. Our
patented concept of 'continuous planning and scheduling'
incorporates customer demand forecasting, long and short term
capacity planning, shift planning, real-time scheduling, mobility
and location-based services, as well as on-going communication with
the consumer on the expected arrival time of the service
resource.
As the pioneers of the 'W6' concept more than 20 years ago, we
have perfected solutions for solving a wide variety of problems on
Who does What, for Whom, with What, Where and When. The combination
of proven technology with educational services helps businesses
find the right balance between reducing costs, increasing customer
satisfaction, employee preferences and industry
regulations/legislation. ClickSoftware's solutions manage hundreds
of thousands of resources in service businesses across a variety of
industries and geographies. Our flexible deployment approach,
breadth and depth of solutions and strong partnerships with leading
CRM/ERP vendors and system integrators makes us the number one
choice to deliver superb business performance to any organization.
The Company is headquartered in the
United States and Israel,
with offices across Europe, and
Asia Pacific. For more
information, please visit http://www.clicksoftware.com. Follow us
on Twitter.
ClickSoftware Company Contact
Melissa Circe
ClickSoftware
melissa.circe@clicksoftware.com
+1(781)272-5903 Ext: 2272
ClickSoftware Media Contact
Dan Carlson
Corporate Ink
dcarlson@corporateink.com
+1(617) 969-9192
SOURCE ClickSoftware Technologies Ltd