Duke Manufacturing to Centralize Its Global Business Operations With Epicor's(R) Next-Generation Enterprise Resource Planning Su
January 10 2011 - 8:00AM
Marketwired
Epicor Software Corporation (NASDAQ: EPIC), a leading provider of
enterprise business software solutions for the midmarket and
divisions of Global 1000 companies, today announced that Duke
Manufacturing, a leading global food service equipment solutions
provider, has selected the Epicor 9 next-generation enterprise
resource planning (ERP) solution. Positioned around the globe with
sales, distribution and service facilities worldwide, Epicor will
centralize Duke Manufacturing's wide-reaching business operations,
and replace its vastly disjointed information systems with a
fully-integrated, single-source ERP solution for a more streamlined
business and IT infrastructure.
Founded in 1925 and headquartered in St. Louis, Mo., Duke
Manufacturing is a leader in the design and manufacture of
equipment solutions for the food-service industry, including major
restaurant chains and dining facilities for schools and other
institutions. Impressive growth and successful expansion into
international markets required the company to implement a business
software solution designed for global operations. Duke
Manufacturing was immediately confident in Epicor's ability to
integrate the entire company on a single solution, while providing
the company with embedded global business management functionality,
including multisite, multicompany and multilingual capabilities, to
help better handle their business requirements on a worldwide
basis.
"As a company we have grown significantly in size and
complexity, and broadened our international reach, making it
critical for us to centralize and standardize our key business
activities on a single data source in order to consolidate our
global operations and create greater visibility to support
strategic decisions," said David Marvel, COO, Duke Manufacturing.
"Epicor provides us with the information system we need to track
everything from our manufacturing operations to our financials on a
single solution, enabling us to keep pace and stay ahead of the
curve."
Embedded Functionality and Higher ROI
Duke Manufacturing assembled a selection committee in charge of
developing specification guidelines and identifying key day-to-day
business requirements. After narrowing the search down to three
vendors, the company performed a fully-fledged return on investment
(ROI) evaluation to identify cost and time savings. Epicor's
business impact was far superior to the competition, expected to
deliver a higher ROI and provide all of the embedded functionality
Duke Manufacturing required. "Epicor ROI Services played a major
role in helping us identify areas of the business that had the most
potential for savings, which was fundamental to justifying our
investment in an ERP solution," said Christine Freed, director of
IS, Duke Manufacturing. "We chose Epicor for its best-in-class
functionality, ease of use and low total cost of ownership."
Real-Time Business Intelligence
Epicor will enable Duke Manufacturing to consolidate its ERP,
customer relationship management (CRM) and supply chain management
(SCM) in a single solution on a single platform, and replace
transaction-based processes with real-time business intelligence.
Using Epicor's multi-plant functionality to oversee its global
service facilities, Duke Manufacturing will now have visibility
into each plant's operations and inventory levels, helping to
optimize management and control, and ultimately improve
manufacturing efficiencies. "Becoming faster and more efficient was
among the main key drivers for implementing an end-to-end ERP
solution," said Richard Arthur, director of marketing, Duke
Manufacturing. "Through embedded processes, Epicor will allow us to
track opportunities, customers, sales and product information, and
monitor trends all in one place, which is something we never had
before."
"The main objective was to take our current business processes
and make them more efficient by reducing the number of external
solutions working in isolation so that we are only supporting one
system," added Freed. "With Epicor, everyone has access to
real-time information that is delivered in a uniform environment so
tasks can be performed faster and more efficiently."
"We are excited to provide Duke Manufacturing with a
fully-encompassing enterprise solution that will support best
practice processes for handling the complexities of managing
multiple business operations on a worldwide basis," said James
Norwood, senior vice president, worldwide product marketing for
Epicor. "Built from the ground up on a service-oriented
architecture, Epicor is a highly flexible solution that is designed
to scale with a company as it grows in size and expands across
geographic regions. Epicor features powerful global business
management capabilities that are fully embedded into the system,
providing companies with an opportunity to expand their offerings
and global footprint while keeping pace with today's international
business environment."
About Epicor Software Corporation
Epicor Software is a global leader delivering business software
solutions to the manufacturing, distribution, retail, hospitality
and services industries. With 20,000 customers in over 150
countries, Epicor provides integrated enterprise resource planning
(ERP), customer relationship management (CRM), supply chain
management (SCM) and enterprise retail software solutions that
enable companies to drive increased efficiency and improve
profitability. Founded in 1984, Epicor takes pride in more than 25
years of technology innovation delivering business solutions that
provide the scalability and flexibility businesses need to build
competitive advantage. Epicor provides a comprehensive range of
services with a single point of accountability that promotes rapid
return on investment and low total cost of ownership, whether
operating business on a local, regional or global scale. The
Company's worldwide headquarters are located in Irvine, California
with offices and affiliates around the world. For more information,
visit www.epicor.com.
Epicor is a registered trademark of Epicor Software Corporation.
Other trademarks referenced are the property of their respective
owners. The product and service offerings depicted in this document
are produced by Epicor Software Corporation.
Contact: Lisa Preuss Director, Public Relations Epicor Software
Corporation 949/585-4235 lpreuss@epicor.com Damon Wright Vice
President, Investor Relations Epicor Software Corporation
949/585-4509 dswright@epicor.com
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