Smile Communications selects Ericsson for 4G/LTE managed services across all operations
June 17 2015 - 3:00AM
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Ericsson to manage operations and maintenance
for Smile Communications in Nigeria, Tanzania, Uganda and
Democratic Republic of Congo
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Five-year contract includes network operation,
network performance and optimization, field services, and spare
parts management
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Agreement enables Smile to focus on continued
provision of superior customer experience
Under the terms of a five-year multi-country
managed services agreement, Ericsson (NASDAQ: ERIC) will manage
Smile Communications' 4G/LTE networks across all operations. This
is the first 4G/LTE managed services contract signed in Sub-Saharan
Africa.
Ericsson will provide a fully managed end-to-end
service that includes network operations, performance,
optimization, field support and maintenance for Smile's LTE
networks in Tanzania, Uganda, Nigeria and - later - in the
Democratic Republic of Congo (DRC).
Tom Allen, Group COO of Smile Communications says:
"We regard Ericsson as more than a vendor, we are long term
partners focused on delivering on the Smile promise to be the
broadband provider of choice in Africa and to ensure that our
customers fully benefit from the internet world."
This managed services contract extends Ericsson's
relationship with Smile in Nigeria, where Ericsson is Smile's sole
vendor for 4G networks. The agreement also leverages Ericsson's
more than 15 years of experience in managing multi-vendor,
multi-technology networks in Tanzania, Uganda and the DRC.
Fredrik Jejdling, President Ericsson sub-Saharan
Africa says: "We are excited to be delivering this service to Smile
as it further extends our partnership with the operator in the
region. Bringing with us our expertise as global HSPA and LTE
leaders, this partnership enables Smile Communications to focus
even more on the core business of delivering superior products and
services that cater to the needs of its subscribers, whilst at the
same time improving operational efficiency."
Ericsson is the global leader in
telecommunications managed services, managing networks for multiple
operators worldwide via a combination of global and local network
operations centers. Ericsson employs 66,000 services professionals
in 180 countries, and provides managed services for networks that
serve more than 1 billion subscribers. In addition, Ericsson is
present today in all high-traffic LTE markets including US, Japan,
and South Korea, and is ranked first for handling the most global
LTE traffic. Forty percent of the world's mobile traffic is carried
over Ericsson networks.
NOTES TO EDITORS
Managed Services press backgrounder
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Ericsson is the driving force
behind the Networked Society - a world leader in communications
technology and services. Our long-term relationships with every
major telecom operator in the world allow people, business and
society to fulfill their potential and create a more sustainable
future.
Our services, software and
infrastructure - especially in mobility, broadband and the
cloud - are enabling the telecom industry and
other sectors to do better business, increase efficiency, improve
the user experience and capture new opportunities.
With approximately 115,000
professionals and customers in 180 countries, we combine global scale with technology and services
leadership. We support networks that connect more than 2.5 billion
subscribers. Forty percent of the world's mobile traffic is carried
over Ericsson networks. And our investments in research and
development ensure that our solutions - and our customers - stay in
front.
Founded in 1876, Ericsson has its
headquarters in Stockholm, Sweden. Net sales in 2014 were SEK 228.0
billion (USD 33.1 billion). Ericsson is listed on NASDAQ OMX stock
exchange in Stockholm and the NASDAQ in New York.
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FOR FURTHER INFORMATION, PLEASE CONTACT
Ericsson Corporate Communications
Phone: +46 10 719 69 92
E-mail: media.relations@ericsson.com
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Phone: +46 10 719 00 00
E-mail: investor.relations@ericsson.com
Press Release - Smile
Communications selects Ericsson
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Source: Ericsson via Globenewswire
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