InPhonic Names Senior Best Buy Executive as New Chief Operating Officer; Best Buy's Vice President of Customer Centricity and C
May 01 2006 - 3:23PM
Business Wire
InPhonic, Inc. (NASDAQ:INPC), a leading online seller of wireless
devices and services, today named Brian J. Curran as Chief
Operating Officer. Before joining InPhonic, Curran served as Best
Buy's vice president of customer centricity, retail customer
experience and customer care, the heart of Best Buy's acclaimed
customer-focused sales and service initiatives. For more than a
decade, Curran has been one of the most respected consumer
electronic industry operators at both Best Buy and CompUSA. For the
last six years, Curran has served Best Buy as vice president of
customer centricity, enterprise customer care and retail customer
experience. He was responsible for the fulfillment and customer
service operations of the 100 million customer service phone calls
that Best Buy receives annually. Curran was also uniquely
instrumental in managing the launch of BestBuy.com. Before Best
Buy, Curran served as vice president at CompUSA overseeing all
facets of the sales and vertical market segments, including a 1,000
plus member call center and managing over 200 sales offices
nationwide with annual sales of $1.7 billion. "Brian is one of the
best operational specialists in our industry, and his addition
further bolsters and highlights InPhonic's customer-centric focus
and direction," said InPhonic Chairman and CEO David A. Steinberg.
"Brian will spearhead a number of key InPhonic initiatives already
underway to improve customer experience and operational
efficiencies across the organization." In his role as COO, Curran
will report to InPhonic's Chairman and CEO, and will lead the
following key InPhonic business units: Information Technology,
Credit & Activations, and Wireless Activation & Services
(WAS) Operations. "I am very excited to join the talented team at
InPhonic," said Brian J. Curran, InPhonic's new Chief Operating
Officer. "I am eager to further refine and augment InPhonic's
already award-winning customer experience, and also help take the
company to the next level in customer acquisition and unparalleled
customer care for communication products and services." About
InPhonic Headquartered in Washington, D.C., InPhonic, Inc.
(NASDAQ:INPC) is a leading online seller of wireless services and
products. InPhonic sells these services and devices, and provides
world-class customer service through websites that it creates and
manages for online businesses, national retailers, member-based
organizations and associations under their own brands. InPhonic
also operates Wirefly (www.wirefly.com), a leading one-stop
comparison mobile phones and wireless plans shopping site that has
been awarded "Best of the Web" by Forbes magazine and "Best in
Overall Customer Experience" by Keynote Performance Systems.
InPhonic also delivers a full range of MVNO and mobility solutions
to enterprise clients through its Mobile Virtual Network Enablement
(MVNE) platform. Among many awards in its history, InPhonic holds
the distinction as #1 Company of the Year on the INC. 500 for 2004.
For more information on the company, its products and services,
visit the InPhonic Corporate Web site at www.inphonic.com. INPCG.
"Safe Harbor" Statement - Under the Private Securities Litigation
Reform Act of 1995, this press release may contain forward-looking
statements that involve risks and uncertainties. Important factors,
which could cause actual operating results to differ materially
from those in the forward-looking statements, are detailed in
filings with the Securities and Exchange Commission made from time
to time by the Company. This press release and statements are
current as of the date of the individual announcements and the
Company undertakes no obligation to publicly release any revisions
to any forward-looking statement to reflect events or circumstances
after the date thereof or to reflect the occurrence of
unanticipated events.
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