Rackspace Technology Named a Major Player in IDC MarketScape: Applications Management Services on the Cloud 2020 Vendor Asses...
January 07 2021 - 10:35AM
Rackspace Technology™ (NASDAQ: RXT), a leading end-to-end
multicloud technology solutions company, today announced it has
been positioned in the Major Players category in the IDC
MarketScape: Worldwide Application Management Services on the Cloud
2020 Vendor Assessment (doc # US46924517, November 2020). The
inaugural IDC MarketScape assesses 13 qualifying organizations on
their Application Management (AM) offerings and performance in the
cloud market based on market demands and expected buyer needs.
Positioning Rackspace Technology in the Major
Players Category results from implementing a comprehensive approach
developing customized plans to align with customers' primary
business objectives. Customers are supported through full-service
expert AM, including configuration, data services, and application
hosting monitoring and maintenance. As businesses' critical IT
resources are increasingly tied to supporting applications they
rely upon, AM and optimization will become fundamental to
delivering business outcomes.
“This recognition is a testament to our continued
investment in our application solutions strategy and all areas of
proactive support for our customers,” said Tolga Tarhan, CTO of
Rackspace Technology. “Sustaining trust through ongoing support and
prioritization of client objectives and challenges is key to how we
design solutions. As we reflect upon success in 2020, it’s
gratifying to see our ‘Process First, Technology Second’ approach
yield such results for our customers.”
The IDC MarketScape noted, “Through customer
conversations, IDC found that Rackspace Technology clients value
the provider for its white glove customer service. Clients said
Rackspace Technology brought broad-based application expertise with
mission-critical packaged applications and possessed highly
detailed project management capabilities as well as provided
consistency of resources through multiyear relationships.”
Rackspace Technology AM services provide access to
advanced technical resources to help optimize customers'
applications and provide application expertise, best practices, and
usage insights with proactive support for customer application
deployments to help them get the most out of their chosen
technology. Rackspace Technology AM services on the cloud also
include analytics capabilities via the provider's BI and
database-as-a-service solutions for a variety of popular
open-source database technologies.
“IDC has observed that demand for next generation
application management services is elevating. Organizations have
aims to host a greater percentage of their application portfolio on
the cloud, yet face steep challenges with complex portfolio
transitions and building modern application management skills and
governance models. Because of this, application services providers
that offer an array of services that not only help migrate and
modernize applications to the cloud, but also provide advanced
application management are well positioned to aid buyer
organizations with progressing their application portfolio
transitions as well as enabling organizations to realize the
benefits of modern application management,” said Peter Marston,
Research Director, Worldwide Intelligence Application Services,
IDC.
Further information on Rackspace Technology AM
offerings can be found on its website.
An excerpt of the report can be accessed here.
About IDC MarketScape: IDC
MarketScape vendor assessment model is designed to provide an
overview of the competitive fitness of ICT (information and
communications technology) suppliers in a given market. The
research methodology utilizes a rigorous scoring methodology based
on both qualitative and quantitative criteria that results in a
single graphical illustration of each vendor’s position within a
given market. IDC MarketScape provides a clear framework in which
the product and service offerings, capabilities and strategies, and
current and future market success factors of IT and
telecommunications vendors can be meaningfully compared. The
framework also provides technology buyers with a 360-degree
assessment of the strengths and weaknesses of current and
prospective vendors.
About Rackspace
TechnologyRackspace Technology is a leading end-to-end
multicloud technology services company. We can design, build and
operate our customers’ cloud environments across all major
technology platforms, irrespective of technology stack or
deployment model. We partner with our customers at every stage of
their cloud journey, enabling them to modernize applications, build
new products and adopt innovative technologies.
Media ContactNatalie Silva
Rackspace Corporate
Communications publicrelations@rackspace.com
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