Cleveland Browns Enhance Fan Experiences and Streamline Stadium Operations via Clover Sport
September 06 2023 - 7:30AM
Business Wire
The 2023 football season kicks off with
Cleveland Browns Stadium as one of seven of 30 NFL stadiums
outfitted with Clover
The Cleveland Browns have chosen Clover® Sport from Fiserv, Inc.
(NYSE: FI), a leading global provider of payments and financial
services technology, to enhance fan experiences and optimize food
and beverage operations at Cleveland Browns Stadium.
When Cleveland fans arrive to cheer on the Browns for the 2023
season, they’ll be welcomed by technology that enables faster, more
convenient purchasing experiences throughout the stadium.
Technology upgrades will enable digital and contactless ordering,
including third-party Clover Sport integrations that connect fans
to mobile ordering, integrated loyalty, and stored value embedded
in their ticket. With more ways to pay and faster checkout times,
Browns fans will be spending less time in line and more time
watching their team play.
“Clover Sport provides us with the technology we need to enhance
the fan experience throughout our venue,” said Brandon Covert, Vice
President, Information Technology, Cleveland Browns. “We’re looking
forward to working with Clover Sport this season. Having a tech
partner at Cleveland Browns Stadium that can streamline front and
back of house operations, seamlessly integrate with our other
partners, and enhance the fan experience is a significant win for
our organization.
Combining leading point-of-sale hardware and software with
robust back-office management tools, Clover Sport will serve as a
fully integrated commerce operating system powering payments
throughout Cleveland Browns Stadium. Nearly 500 Clover devices will
be used across concession locations and premium seating areas,
including mobile devices for in-seat service and line busting.
Clover software will provide stadium operators with invaluable
access to real-time data and reporting that can be leveraged to
streamline operations and increase profitability.
“As sports fans seek out faster and more convenient purchasing
options when attending a game, organizations have an opportunity to
create more engaging fan experiences while also strengthening their
own operations,” said Sandeep Bhanote, Vice President and General
Manager, Clover Sport. “With real-time data insights providing a
360-degree view into how fans are engaging during an event, stadium
operators can further enhance fan experiences by optimizing food
and beverage operations, staffing levels, and the flow of inventory
throughout their venue.”
The implementation at Cleveland Browns Stadium adds to a growing
list of more than 300 sports entertainment venues that are choosing
Clover Sport to power stadium operations, including more than 50
major sporting venues in the U.S. The 2023 NFL season kicks off
with seven of 30 NFL stadiums outfitted with Clover, including home
venues for the Browns, Miami Dolphins, New England Patriots, New
Orleans Saints, Pittsburgh Steelers, Seattle Seahawks and Tampa Bay
Buccaneers.
Learn more at sport.clover.com.
About Fiserv
Fiserv, Inc. (NYSE: FI), a Fortune 500 company, aspires to move
money and information in a way that moves the world. As a global
leader in payments and financial technology, the company helps
clients achieve best-in-class results through a commitment to
innovation and excellence in areas including account processing and
digital banking solutions; card issuer processing and network
services; payments; e-commerce; merchant acquiring and processing;
and the Clover® cloud-based point-of-sale and business management
platform. Fiserv is a member of the S&P 500® Index and one of
Fortune® World’s Most Admired Companies™. Visit fiserv.com and
follow on social media for more information and the latest company
news.
FISV-G
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version on businesswire.com: https://www.businesswire.com/news/home/20230906733163/en/
Media Relations: Chase Wallace Director, Communications
Fiserv, Inc. +1 470-481-2555 chase.wallace@fiserv.com
Additional Contact: Ann S. Cave Vice President, External
Communications Fiserv, Inc. +1 678-325-9435 ann.cave@fiserv.com
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