Voya Financial announces new collaboration with Empathy to offer on-demand Bereavement Support in the workplace
April 02 2024 - 8:00AM
Business Wire
Voya Financial, Inc. (NYSE: VOYA), announced today a new
collaboration with Empathy, a comprehensive, on-demand concierge
support system that offers bereaved families guidance and support
for many of the administrative, emotional, legal and financial
challenges faced after the loss of a loved one. Empathy’s services
are now available to employees enrolled in group term life
insurance offered by Voya through their employer.
“Through our work with employers for their benefits offerings,
our focus is on helping employees and their families with the many
financial and emotional challenges that they face,” said Maleiha
Russell, VP, Life, Absence & Disability Product at Voya
Financial. “By extending the resources available to our customers
through our new collaboration with Empathy, we are able to further
support today’s workforce by providing full-circle care to navigate
the emotional and practical challenges associated with loss. This
new collaboration enables us to further demonstrate Voya’s core
values and our focus on the holistic needs of our customers and
their families.”
Through Empathy, employees will now have access to its Funeral
Planning resources and Will Planning services. In addition,
employees and beneficiaries can access Empathy’s comprehensive
Bereavement Support that includes:
- Bereavement Concierge: A Custom Care Plan, guidance from
a dedicated Care Manager, and on-demand access to the Care
Team.
- Curated bereavement tools: Help with closing accounts
and creating an obituary, probate and estate administration
guidance, grief resources and more.
“At our core, Empathy is committed to changing the way that the
world deals with grief and loss. As a part of that mission, we want
to help alleviate the burden that comes with losing a loved one —
giving families the resources and support that they need to
navigate their next steps,” said Ron Gura, co-founder and CEO of
Empathy. “Voya’s extensive coverage offering is a testament to our
progress in fulfilling this mission and changing the way that
people are supported in the workplace during their most trying
times.”
Through Voya, access to Empathy’s Bereavement Support also
extends to employees’ loved ones and beneficiaries who have chosen
or are eligible to receive services. To learn more about Voya’s new
collaboration with Empathy, contact a Voya sales
representative.
As an industry leader focused on the delivery of workplace
benefits, savings and investment solutions, Voya is committed to
delivering on its mission to make a secure financial future
possible for all — one person, one family, one institution at a
time.
About Voya Financial®
Voya Financial, Inc. (NYSE: VOYA), is a leading health, wealth
and investment company with approximately 9,000 employees who are
focused on achieving Voya’s aspirational vision: Clearing your path
to financial confidence and a more fulfilling life. Through
products, solutions and technologies, Voya helps its 15.2 million
individual, workplace and institutional clients become well
planned, well invested and well protected. Benefitfocus, a Voya
company and a leading benefits administration provider, extends the
reach of Voya’s workplace benefits and savings offerings by
engaging directly with over 12 million employees in the U.S.
Certified as a “Great Place to Work” by the Great Place to Work®
Institute, Voya is purpose-driven and committed to conducting
business in a way that is economically, ethically, socially and
environmentally responsible. Voya has earned recognition as: one of
the World’s Most Ethical Companies® by Ethisphere; a member of the
Bloomberg Gender-Equality Index; and a “Best Place to Work for
Disability Inclusion” on the Disability Equality Index. For more
information, visit voya.com. Follow Voya Financial on Facebook,
Instagram, and LinkedIn.
Bereavement Support, including Funeral Planning & Will
Preparation services are provided by The Empathy Project, Inc., New
York, NY. Provisions and availability of each service may vary by
state.
Group Term Life Insurance is issued by ReliaStar Life Insurance
Company (Minneapolis, MN) and ReliaStar Life Insurance Company of
New York (Woodbury, NY). Within the State of New York, only
ReliaStar Life Insurance Company of New York is admitted, and its
products issued. Both are members of the Voya® family of companies.
Voya Employee Benefits is a division of both companies. Product
availability and specific provisions may vary by state.
About Empathy
Empathy is an innovative technology company transforming the way
the world deals with grief and the loss of a loved one. Backed by
leading tech investors and the largest global insurance carriers,
Empathy is at the forefront of the emerging compassionate economy,
setting the new standard in family care and modern employment
benefits.
Founded in 2020 by Ron Gura and Yonatan Bergman, Empathy offers
a full range of assistance to those facing grief, estate
settlement, probate and more through life insurance benefits or via
bereavement leave through an employer. By partnering with Fortune
500 companies and leading insurance carriers, Empathy currently
offers services to 5 million employees and 35 million policyholders
across the U.S. at no cost to families.
Empathy uses its award-winning app and Care Team to carefully
assess needs and next steps and complements experiences through
time-saving and tech-enabled tools to effectively provide
personalized plans, automated workflows, and care resources,
including an extensive library of articles, guides, and meditation
tools, to support them through their grieving process. With
accolades from Apple, Google Play, CB Insights, and Fast Company,
and $90 million in total funding, Empathy is the fastest-growing
benefit for insurance carriers and employers alike. To learn more,
visit Empathy.com or follow us on LinkedIn.
VOYA-EB
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version on businesswire.com: https://www.businesswire.com/news/home/20240402603671/en/
Olivia Valente Voya Financial (203) 528-5284
Olivia.Valente@voya.com
Kristin Sosanie Empathy press@empathy.com
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