CENTENNIAL, Colo., Jan. 15, 2015 /PRNewswire/ -- Cochlear
Limited (ASX: COH), the global leader in implantable hearing
solutions, announced today that it has entered into a multi-year
agreement with the rapidly growing technology startup, Everseat, to
provide an all new mobile scheduling platform to its cochlear
implant clinic partners. Everseat is a dynamic waitlist that helps
improve customer experience by helping organizations and consumers
book last minute appointments through an easy-to-use mobile
app.
"Financial challenges, as well as communication and efficiency
challenges, within the healthcare industry have made utilization,
efficiency and patient satisfaction top priorities," said
Michele Fusco, Vice President of
Market Development at Cochlear. "Recognizing these ongoing
challenges, Cochlear has chosen Everseat's innovative platform to
help its clinic partners achieve maximum efficiency, while
increasing patient throughput, and ultimately, customer
satisfaction."
More and more patients prefer direct control and contact with
their healthcare providers through an electronic platform. In many
instances, a lack of transparency around bookings and cancelled
appointments means last minute openings are simply unknown, and
busy, overwhelmed consumers cannot find the right services at the
right time. Everseat's mobile-ready app allows real-time
notification to the patient population for any unclaimed or
available appointments.
"We are very pleased to be working with Cochlear and its clinic
partners to help streamline the patient appointment process," said
Jeff Peres, Co-Founder and CEO of
Everseat. "We are committed to helping bring efficiency to the
healthcare community, and we see Cochlear as an innovator and
leader in this work."
About Cochlear Limited (ASX: COH)
Cochlear is the global leader in implantable hearing solutions.
The company has a global workforce of 2,700 people and invests more
than AUS$100 million a year in research and development. Products
include hearing systems for cochlear, bone conduction and acoustic
implants.
Over 350,000 people of all ages, across more than 100 countries,
now hear because of Cochlear.
www.cochlear.com
About Everseat
Everseat is a technology platform that facilitates scheduling
between organizations and consumers. Everseat enables
organizations to make open appointments available immediately, for
same day as well as longer-term appointments. Consumers can quickly
and easily find and schedule appointments from the free Everseat
mobile app. Last minute availability is posted and claimed in real
time, significantly increasing efficiency and profitability while
improving consumer satisfaction. For more information, visit
Everseat online at www.everseat.com or call 888-899-9506.
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SOURCE Cochlear Limited