Sainsbury's Launches U.K.'s First Amazon-Style Till-Free Grocery Store
April 29 2019 - 7:25AM
Dow Jones News
By Adam Clark
J Sainsbury PLC (SBRY.LN) said Monday it has opened the U.K.'s
first cashierless grocery store, as British supermarkets race to
emulate Amazon.com Inc.'s (AMZN) automation technology.
Sainsbury's said its convenience store at Holborn Circus in
London has been remodeled so customers will scan and pay for their
shopping entirely through its SmartShop app.
The shop will have no checkout area or tills but there will be a
helpdesk for customers wanting to pay by cash or card.
Amazon Go cashierless stores are already operating in several
U.S. cities as the technology giant builds on its advance into food
retail. Following Amazon's acquisition of Whole Foods in 2017,
analysts have widely speculated that it could choose to expand in
the U.K, where it already has an online grocery service.
Sainsbury's said it will initially carry out the cashier-free
"experiment" for three months.
"We'll be with our customers and colleagues all the way over the
coming months, iterating continuously based on their feedback
before we decide if, how and where we make this experience more
widely available," Chief Digital Officer Clodagh Moriarty said.
Tesco PLC (TSCO.LN), the U.K.'s largest supermarket chain, said
last year it was testing similar technology in a staff store at its
own headquarters. The Co-operative Group has also a launched
"pay-in-aisle" mobile app, citing a falling number of cash
transactions.
Write to Adam Clark at adam.clark@dowjones.com;
@AdamDowJones
(END) Dow Jones Newswires
April 29, 2019 08:10 ET (12:10 GMT)
Copyright (c) 2019 Dow Jones & Company, Inc.
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