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UNITED STATES
 SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
 QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 For the quarterly period ended September 30, 2024
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                    to 

Commission file number: 001-37872

Copy of Priority_Full-Color (2).jpg

Priority Technology Holdings, Inc.
(Exact name of registrant as specified in its charter)
Delaware47-4257046
(State or other jurisdiction of
incorporation or organization)
(I.R.S. Employer
Identification No.)
2001 Westside Parkway
Suite 155
Alpharetta,Georgia30004
(Address of principal executive offices)(Zip Code)
Registrant's telephone number, including area code: (404) 952-2107
Not applicable
(Former name, former address and former fiscal year, if changed since last report)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolName of each exchange on which registered
Common Stock, par value $0.001PRTHNasdaq Global Market
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.   Yes       No  
 Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted
pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes       No  
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company," and "emerging growth company" in Rule 12b-2 of the Exchange Act.
 
Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Emerging growth company
 If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
 Yes      No  
 As of November 1, 2024, the number of the registrant's Common Stock outstanding was 77,165,973.



Table of Contents


Page
i


Commonly Used or Defined Terms


TermDefinition
2018 Plan2018 Equity Incentive Plan
2021 Stock Purchase PlanPriority Technology Holdings, Inc. 2021 Employee Stock Purchase Plan
2021 Share Repurchase ProgramPriority Technology Holdings, Inc. 2021 Share Repurchase Program
AOCIAccumulated other comprehensive income/loss
APAccounts payable
ASCAccounting Standards Codification
APICAdditional paid-in capital
Amended Certificate of DesignationAmended and Restated Certificate of Designation of Senior Preferred Stock effective as of June 30, 2023
ASUAccounting Standards Update
B2BBusiness-to-business
B2CBusiness-to-consumer
CEOChief Executive Officer
CFOChief Financial Officer
Common StockThe Company's Common Stock, par value $0.001
CODMChief operating decision maker
2024 Credit AgreementCredit and Guaranty Agreement with Truist Bank dated as of May 16, 2024
2021 Credit AgreementCredit and Guaranty Agreement with Truist Bank dated as of April 27, 2021 (as amended)
EAETR
Estimated annual effective tax rate
ESPPEmployee Stock Purchase Plan
Exchange ActSecurities Exchange Act of 1934
FASBFinancial Accounting Standards Board
FDICFederal Deposit Insurance Corporation
FBOFor the benefit of
FIFinancial institution
FinxeraFinxera Holdings, Inc.
GAAPU.S. Generally Accepted Accounting Principles
ISOIndependent sales organization
ISVIndependent software vendor
LIBORLondon Interbank Offered Rate
MTL Money Transmission Licenses
NCINon-controlling interests in consolidated subsidiaries
PHOTPriority Hospitality Technology, LLC
PlastiqAcquisition of Plastiq, Inc. and certain of its affiliates
2024 Revolving credit facility$70.0 million line issued under the 2024 Credit Agreement
2021 Revolving credit facility$65.0 million line issued under the 2021 Credit Agreement
SECSecurities and Exchange Commission
SOFRSecured Overnight Financing Rate
SOXSarbanes–Oxley Act of 2002
SMB
Small to medium-sized businesses
2021 Term facility
$620.0 million senior secured term loan facility issued under the 2021 Credit Agreement (including $320.0 million delayed draw facility)

ii

Priority Technology Holdings, Inc.
Unaudited Consolidated Balance Sheets
(in thousands, except share data)

PART I. FINANCIAL INFORMATION
Item 1. Financial Statements
September 30, 2024December 31, 2023
Assets
Current assets:
Cash and cash equivalents$41,072 $39,604 
Restricted cash13,398 11,923 
Accounts receivable, net of allowances of $7,887 and $5,289, respectively
73,393 58,551 
Prepaid expenses and other current assets19,103 13,273 
Current portion of notes receivable, net of allowance of $0 and $0, respectively
2,567 1,468 
Settlement assets and customer/subscriber account balances879,361 756,475 
Total current assets1,028,894 881,294 
Notes receivable, less current portion3,727 3,728 
Property, equipment and software, net51,603 44,680 
Goodwill376,091 376,103 
Intangible assets, net248,819 273,350 
Deferred income taxes, net25,477 22,533 
Other noncurrent assets25,058 13,649 
Total assets$1,759,669 $1,615,337 
Liabilities, Redeemable Senior Preferred Stock, Redeemable NCI, and Stockholders' Deficit
Current liabilities:
Accounts payable and accrued expenses$67,009 $52,643 
Accrued residual commissions35,818 33,025 
Customer deposits and advance payments4,205 3,934 
Current portion of long-term debt8,350 6,712 
Settlement and customer/subscriber account obligations875,815 755,754 
Total current liabilities991,197 852,068 
Long-term debt, net of current portion, discounts and debt issuance costs808,081 631,965 
Other noncurrent liabilities19,241 18,763 
Total liabilities1,818,519 1,502,796 
Commitments and contingencies (Note 14)
Redeemable senior preferred stock, net of discounts and issuance costs:
Redeemable senior preferred stock, $0.001 par value; 250,000 shares authorized; 225,000 shares issued at September 30, 2024 and December 31, 2023; 88,064 and 225,000 shares outstanding at September 30, 2024 and December 31, 2023, respectively
105,098 258,605 
Stockholders' deficit:
Preferred stock, $0.001; 100,000,000 shares authorized; 0 issued or outstanding at September 30, 2024 and December 31, 2023
  
Common Stock, $0.001 par value; 1,000,000,000 shares authorized; 81,440,659 and 79,589,055 shares issued at September 30, 2024 and December 31, 2023, respectively; and 77,092,558 and 76,956,889 shares outstanding at September 30, 2024 and December 31, 2023, respectively
77 77 
Treasury stock at cost, 4,348,101 and 2,632,166 shares at September 30, 2024 and December 31, 2023, respectively
(19,278)(12,815)
Additional paid-in capital  
Accumulated other comprehensive loss(66)(29)
Accumulated deficit(146,571)(134,951)
Total stockholders' deficit attributable to stockholders of Priority(165,838)(147,718)
Non-controlling interests in consolidated subsidiaries1,890 1,654 
Total stockholders' deficit(163,948)(146,064)
Total liabilities, redeemable senior preferred stock, redeemable NCI and stockholders' deficit$1,759,669 $1,615,337 
1

Priority Technology Holdings, Inc.
Unaudited Consolidated Statements of Operations and Comprehensive Income (Loss)
(in thousands, except per share amounts)

Three Months Ended September 30,Nine Months Ended
September 30,
2024202320242023
Revenues$227,049 $189,015 $652,635 $556,333 
Operating expenses
Cost of revenue (excludes depreciation and amortization)141,070 116,682 408,486 353,929 
Salary and employee benefits21,748 20,129 66,017 58,286 
Depreciation and amortization13,733 17,275 44,230 53,303 
Selling, general and administrative12,413 11,423 34,620 31,328 
Total operating expenses188,964 165,509 553,353 496,846 
Operating income38,085 23,506 99,282 59,487 
Other (expense) income
Interest expense(23,246)(19,997)(65,836)(55,461)
Debt extinguishment and modification costs(43) (8,666) 
Other income, net711 732 2,011 1,319 
Total other expense, net(22,578)(19,265)(72,491)(54,142)
Income before income taxes15,507 4,241 26,791 5,345 
Income tax expense4,899 4,328 9,996 6,550 
Net income (loss)10,608 (87)16,795 (1,205)
Less: Dividends and accretion attributable to redeemable senior preferred stockholders(5,121)(12,192)(36,348)(35,252)
Less: Return on redeemable NCI in consolidated subsidiary  (639) 
Net income (loss) attributable to common stockholders5,487 (12,279)(20,192)(36,457)
Other comprehensive income ( loss)
Foreign currency translation adjustments(28)(65)(37)(34)
Comprehensive income (loss)$5,459 $(12,344)$(20,229)$(36,491)
Earnings (loss) per common share:
Basic$0.07 $(0.16)$(0.26)$(0.47)
Diluted$0.07 $(0.16)$(0.26)$(0.47)
Weighted-average common shares outstanding:
Basic 77,973 78,381 77,910 78,270 
Diluted80,095 78,381 77,910 78,270 




2


Priority Technology Holdings, Inc.
Unaudited Consolidated Statements of Changes in Stockholders' Deficit and Non-Controlling Interest
(in thousands)

                                
Common
Stock
Treasury
Stock
APICAOCIAccumulated DeficitDeficit Attributable to StockholdersNCIsTotal
Shares$Shares$
December 31, 202376,957 $77 2,632 $(12,815)$ $(29)$(134,951)$(147,718)$1,654 $(146,064)
Equity-classified stock-based compensation— — — — 1,540 — — 1,540 — 1,540 
ESPP compensation and vesting of stock-based compensation429 — — — 49 — — 49 — 49 
Shares withheld for taxes(123)— 123 (421)— — — (421)— (421)
Exchange for PHOT redeemable NCI(1,428)(1)1,428 (5,255)(581)— — (5,837)— (5,837)
Dividends on redeemable senior preferred stock— — — — (11,821)— — (11,821)— (11,821)
Accretion of redeemable senior preferred stock— — — — (841)— — (841)— (841)
Issuance of profit interests/common equity in subsidiaries— — — — — — — — 93 93 
Foreign currency translation adjustment— — — — — (13)— (13)— (13)
Reclassification of negative additional paid in capital — — — — 11,654 — (11,654)— —  
Net income— — — — — — 5,193 5,193 — 5,193 
March 31, 202475,835 $76 4,183 $(18,491)$ $(42)$(141,412)$(159,869)$1,747 $(158,122)
Equity-classified stock-based compensation— — — — 1,744 — — 1,744 — 1,744 
ESPP compensation and vesting of stock-based compensation190 — — — 60 — — 60 — 60 
Shares withheld for taxes(57)— 57 (182)— — — (182)— (182)
Redemption of PHOT redeemable NCI— — — — 3,765 — — 3,765 — 3,765 
Return on PHOT redeemable NCI— — — — (58)— — (58)(58)
Dividends on redeemable senior preferred stock— — — — (8,426)— — (8,426)— (8,426)
Accretion of redeemable senior preferred stock— — — — (10,139)— — (10,139)— (10,139)
Issuance of profit interests/ common equity in subsidiaries— — — — — — — — 85 85 
Foreign currency translation adjustment— — — — — 4 — 4 — 4 
Reclassification of negative additional paid-in capital— — — — 13,054 — (13,054)— —  
Net income— — — — — — 994 994 — 994 
3


Priority Technology Holdings, Inc.
Unaudited Consolidated Statements of Changes in Stockholders' Deficit and Non-Controlling Interest
(in thousands)

                                
Common
Stock
Treasury
Stock
APICAOCIAccumulated DeficitDeficit Attributable to StockholdersNCIsTotal
Shares$Shares$
June 30, 202475,968 $76 4,240 $(18,673)$ $(38)$(153,472)$(172,107)$1,832 $(170,275)
Equity-classified stock-based compensation— — — — 1,358 — — 1,358 — 1,358 
ESPP compensation and vesting of stock-based compensation419 — — — 56 — — 56 — 56 
Shares withheld for taxes(108)— 108 (605)— — — (605)— (605)
PHOT share issuance813 1 — — — — — 1 — 1 
Dividends on redeemable senior preferred stock— — — — (4,786)— — (4,786)— (4,786)
Accretion of redeemable senior preferred stock— — — — (335)— — (335)— (335)
Issuance of profit interests/common equity in subsidiaries— — — — — — — — 58 58 
Foreign currency translation adjustment— — — — — (28)— (28)— (28)
Reclassification of negative additional paid-in capital— — — — 3,707 — (3,707)— —  
Net loss— — — — — — 10,608 10,608 — 10,608 
September 30, 202477,092 77 4,348 (19,278) (66)(146,571)(165,838)1,890 (163,948)











4


Priority Technology Holdings, Inc.
Unaudited Consolidated Statements of Changes in Stockholders' Deficit and Non-Controlling Interest
(in thousands)

                                
Common
Stock
Treasury
Stock
APICAOCIAccumulated DeficitDeficit Attributable to StockholdersNCIsTotal
Shares$Shares$
December 31, 202276,044 $76 2,341 $(11,559)$9,650 $ $(102,208)$(104,041)$1,255 $(102,786)
Equity-classified stock-based compensation— — — — 1,936 — — 1,936 — 1,936 
ESPP compensation and vesting of stock-based compensation517 — — — 37 — — 37 — 37 
Shares withheld for taxes(157)— 157 (777)— — — (777)— (777)
Dividends on redeemable senior preferred stock— — — — (10,477)— — (10,477)— (10,477)
Accretion of redeemable senior preferred stock— — — — (818)— — (818)— (818)
Adjustment to NCI— — — — — — — — (403)(403)
Foreign currency translation adjustment— — — — — 24 — 24 — 24 
Net loss— — — — — — (506)(506)— (506)
March 31, 202376,404 $76 2,498 $(12,336)$328 $24 $(102,714)$(114,622)$852 $(113,770)
Equity-classified stock-based compensation— — — — 1,746 — 1,746 — 1,746 
ESPP compensation and vesting of stock-based compensation192 — — — 43 — — 43 — 43 
Shares withheld for taxes(65)— 65 (241)— — — (241)— (241)
Dividends on redeemable senior preferred stock— — — — (10,934)— — (10,934)— (10,934)
Accretion of redeemable senior preferred stock— — — — (831)— — (831)— (831)
Foreign currency translation adjustment— — — — — 7 — 7 — 7 
Reclassification of negative additional paid-in capital— — — — 9,648 — (9,648)— —  
Net income— — — — — — (612)(612)— (612)
June 30, 202376,531 $76 2,563 $(12,577)$ $31 $(112,974)$(125,444)$852 $(124,592)
Equity-classified stock-based compensation— — — — 1,501 — — 1,501 — 1,501 
ESPP compensation and vesting of stock-based compensation103 1 — — 38 — — 39 — 39 
Shares withheld for taxes — — 1 — — — — — — — 
Dividends on redeemable senior preferred stock— — — — (11,348)— — (11,348)— (11,348)
Accretion of redeemable senior preferred stock— — — — (844)— — (844)— (844)
Issuance of profit interest/common equity in subsidiaries— — — — — — — — 514 514 
Foreign currency translation adjustment— — — — — (65)— (65)— (65)
Reclassification of negative additional paid in capital — — — — 10,653 — (10,653)— —  
Net income— — — — — — (87)(87)— (87)
September 30, 202376,634 $77 2,564 $(12,577)$ $(34)$(123,714)$(136,248)$1,366 $(134,882)

5

Priority Technology Holdings, Inc.
Unaudited Consolidated Statements of Cash Flows
(in thousands)
Nine Months Ended September 30,
20242023
Cash flows from operating activities:
Net income (loss)$16,795 $(1,205)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Depreciation and amortization of assets44,230 53,303 
Stock-based, ESPP and incentive units compensation4,878 5,183 
Amortization of debt issuance costs and discounts2,250 2,812 
Debt extinguishment and modification costs8,666  
Deferred income tax(2,944)(2,432)
Change in contingent consideration3,280 906 
Other non-cash items, net(37)(169)
Change in operating assets and liabilities:
Accounts receivable (15,712)17,931 
Prepaid expenses and other current assets(2,808)(2,630)
Income taxes (receivable) payable(3,000)498 
Notes receivable(883)(668)
Accounts payable and other accrued liabilities12,864 302 
Customer deposits and advance payments271 3,802 
Other assets and liabilities, net(5,998)(4,953)
Net cash provided by operating activities61,852 72,680 
Cash flows from investing activities:
Acquisition of business, net of cash acquired (28,182)
Additions to property, equipment and software(17,044)(15,268)
Notes receivable, net(216)151 
Acquisitions of assets and other investing activities(7,474)(7,925)
Net cash used in investing activities(24,734)(51,224)
Cash flows from financing activities:
Proceeds from issuance of long-term debt, net of issue discount830,200  
Debt issuance and modification costs paid(6,901)(807)
Repayments of long-term debt(656,460)(4,650)
Borrowings under revolving credit facility 44,000 
Repayments of borrowings under revolving credit facility (23,500)
Redemption of PHOT redeemable NCI(2,130) 
Repurchases of shares withheld for taxes (1,208)(1,018)
Redemption of senior preferred stock(136,936) 
Redemption of accumulated unpaid dividend on redeemable senior preferred stock(30,819) 
Dividends paid to redeemable senior preferred stockholders(22,099)(17,908)
Settlement and customer/subscriber accounts obligations, net116,065 165,610 
Payment of contingent consideration related to business combination(4,996)(4,698)
Net cash provided by financing activities84,716 157,029 
Net change in cash and cash equivalents and restricted cash:
Net increase in cash and cash equivalents, and restricted cash121,834 178,485 
Cash and cash equivalents and restricted cash at beginning of period796,223 560,610 
Cash and cash equivalents and restricted cash at end of period$918,057 $739,095 
6

Priority Technology Holdings, Inc.
Unaudited Consolidated Statements of Cash Flows
(in thousands)
Nine Months Ended September 30,
20242023
Reconciliation of cash and cash equivalents, and restricted cash:
Cash and cash equivalents$41,072 $24,595 
Restricted cash13,398 13,890 
Cash and cash equivalents included in settlement assets and customer/subscriber account balances (see Note 4)
863,587 700,610 
Total cash and cash equivalents, and restricted cash$918,057 $739,095 
Supplemental cash flow information:
Cash paid for interest$53,406 $54,670 
Non-cash investing and financing activities:
Adjustment to value of profit interest units$ $596 
Acquisition of intangible asset$(5,751)$193 
Measurement period adjustment to purchase price$12 $110 
Cash portion of dividend payable for redeemable senior preferred stock(1)
$ $6,810 
Issuance of NCI$236 $184 
(1)Paid on October 2, 2023










7

Priority Technology Holdings, Inc.
Notes to Unaudited Consolidated Financial Statements

1.    Basis of Presentation and Significant Accounting Policies
Business, Consolidation and Presentation
Priority Technology Holdings, Inc. is a holding company with no material operations of its own. Priority Technology Holdings, Inc. and its consolidated subsidiaries are referred to herein collectively as "Priority," the "Company," "we," "our" or "us," unless the context requires otherwise. Priority is the payments and banking fintech that streamlines collecting, storing, lending and sending money through its innovative commerce engine to unlock revenue and generate operational success for businesses.
The Company operates on a calendar year ending each December 31 and on four calendar quarters ending on March 31, June 30, September 30 and December 31 of each year. Results of operations reported for interim periods are not necessarily indicative of results for the entire year.
The accompanying Unaudited Consolidated Financial Statements include the accounts of the Company and its majority-owned subsidiaries. All material intercompany balances and transactions have been eliminated in consolidation. These Unaudited Consolidated Financial Statements have been prepared in accordance with GAAP for interim financial information pursuant to the rules and regulations of the SEC. The Consolidated Balance Sheet as of December 31, 2023 was derived from the audited financial statements included in the Company's Annual Report on Form 10-K for the year ended December 31, 2023 but does not include all disclosures required by GAAP for annual financial statements.
NCI represents the equity interest in certain consolidated entities in which the Company owns less than 100% of the profit interests. Changes in the Company's ownership interest while the Company retains its controlling interest are accounted for as equity transactions. As of September 30, 2024, there was no income attributable to NCI in accordance with the applicable operating agreements.
In the opinion of the Company's management, all known adjustments necessary for a fair presentation of the Unaudited Consolidated Financial Statements for interim periods have been made. These adjustments consist of normal recurring accruals and estimates that affect the carrying amounts of assets and liabilities. These Unaudited Consolidated Financial Statements should be read in conjunction with the Consolidated Financial Statements and notes thereto included in the Company's Annual Report on Form 10-K for the year ended December 31, 2023.
Use of Estimates
The preparation of Unaudited Consolidated Financial Statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the Unaudited Consolidated Financial Statements and the reported amounts of revenues and expenses during the reported period. Actual results could materially differ from those estimates.
Foreign Currency
The Company's reporting currency is the U.S. dollar. The functional currency of the Indian subsidiary of the Company is the Indian Rupee (i.e. local currency of Republic of India). The functional currency of the Canadian subsidiaries of the Company is the Canadian Dollar. Accordingly, assets and liabilities denominated in a foreign currency are translated into U.S. dollars at the current exchange rate on the last day of the reporting period. Revenues and expenses are translated using the average exchange rate in effect during the reporting period. Translation adjustments are reported as a component of accumulated other comprehensive income (loss).



8


Recently Issued Accounting Standards Pending Adoption
Segment Reporting ASU 2023-07
In November 2023, the FASB issued ASU 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures, which requires incremental reportable segment disclosures, primarily about significant segment expenses. The amendments also require entities with a single reportable segment to provide all disclosures required by these amendments, and all existing segment disclosures. This guidance is effective for fiscal years beginning after December 15, 2023, and interim periods after December 15, 2024. The Company will adopt this guidance for the year ended December 31, 2024. This guidance is expected to only impact the disclosures with no impact on the results of operations, financial position or cash flows.
Income Taxes ASU 2023-09
In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740): Improvement to Income Tax Disclosures, to enhance the transparency and decision usefulness of income tax disclosures. The guidance includes improvements to income tax disclosures primarily related to the rate reconciliation and income taxes paid. This guidance is effective for annual periods beginning after December 15, 2024, with early adoption permitted. The Company is in the process of evaluating the potential effects this guidance will have on its disclosures.
Profit Interest ASU 2024-01
In March 2024, the FASB issued ASU 2024-01, Profit Interest and Similar Awards ("ASU 2024-01"), to improve GAAP by adding an illustrative example to demonstrate how an entity should apply the scope in paragraph 718-10-15-3 to determine whether profit interest and similar awards should be accounted for in accordance with Topic 718, Compensation- Stock Compensation. This guidance is effective for annual periods beginning after December 15, 2024, with early adoption permitted. The Company is in the process of evaluating the potential effects this guidance will have.

2.    Acquisition
Plastiq Acquisition
On May 23, 2023, Priority’s subsidiary, Plastiq, Powered by Priority, LLC (the "acquiring entity"), entered into a stalking horse equity and asset purchase agreement (the "Purchase Agreement") with Plastiq, Inc. and certain of its affiliates ("Plastiq") to acquire substantially all of the assets of Plastiq, including the equity interest in Plastiq Canada, Inc. Plastiq is a buyer funded B2B payments platform offering bill pay and instant access to working capital to its customers and complements the Company's existing supplier-funded B2B payments business. On May 24, 2023, Plastiq filed voluntary petitions for relief under Chapter 11 of Title 11 of the United States Code in the United States Bankruptcy Court for the District of Delaware.
The purchase was completed on July 31, 2023 for a total purchase consideration of approximately $37.0 million. The total purchase consideration included $28.5 million in cash and the remaining consideration is in the nature of deferred or contingent consideration and certain equity interest in the acquiring entity. The cash consideration for the purchase was funded by borrowings from the Company's revolving credit facility.
The acquisition was accounted for as a business combination using the acquisition method of accounting, under which the acquired assets and assumed liabilities were recognized at their fair values as of July 31, 2023, with the excess of the fair value of consideration transferred over the fair value of the net assets acquired recognized as goodwill. The fair values of the acquired assets and assumed liabilities as of July 31, 2023 were estimated by management using the discounted cash flow method and other factors specific to certain assets and liabilities. The final purchase price allocation is set forth in the table below.
9


(in thousands)
Consideration:
Cash$28,500 
Contingent consideration payments (1)
8,419 
Common equity of acquiring entity330 
Less: cash and restricted cash acquired(278)
Total purchase consideration, net of cash and restricted cash acquired$36,971 
Recognized amounts of assets acquired and liabilities assumed:
Accounts receivable$831 
Prepaid expenses490 
Settlement assets8,277 
Equipment, net47 
Goodwill(3)
7,240 
Intangible assets(2)
30,460 
Accounts payable and accrued expenses(1,881)
Customer deposits(214)
Settlement obligations(8,279)
Total purchase consideration$36,971 
(1)The fair value of the contingent consideration payments issued was determined utilizing a Monte Carlo simulation. The contingent consideration payments were calculated based on the path for the simulated metrics and the contractual terms of the contingent consideration payments and were discounted to present value at a rate reflecting the risk associated with the payoffs. The fair value was estimated to be the average present value of the contingent consideration payments over all iterations of the simulation.
(2)The intangible assets acquired consist of $13.0 million for customer relationships, $7.0 million for referral partner relationships, $6.5 million for technology and $3.9 million for trade name.
(3)During the first and second quarters of 2024, the Company recorded immaterial measurement period adjustments due to a pre-acquisition tax accrual and security deposit which resulted in an adjustment to goodwill, accounts payable and accrued expenses, and prepaid expenses.


10


3.    Revenues
Disaggregation of Revenues
The following table presents a disaggregation of our consolidated revenues by type:
Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)2024202320242023
Revenue Type:
Merchant card fees$171,814 $146,974 $499,007 $441,142 
Money transmission services33,868 25,831 94,352 70,955 
Outsourced services and other services(2)
18,063 13,181 49,984 34,768 
Equipment3,304 3,029 9,292 9,468 
Total revenues(1)
$227,049 $189,015 $652,635 $556,333 
(1)Includes contracts with an original duration of one year or less and variable consideration under a stand-ready series of distinct days of service. The aggregate fixed consideration portion of customer contracts with an initial contract duration greater than one year is not material.
(2)Approximately $13.8 million and $38.8 million of interest income on customer funds for the three and nine months ended September 30, 2024, respectively, and $9.7 million and $21.9 million for the three and nine months ended September 30, 2023, respectively, is included in outsourced services and other services revenue in the table above. Approximately $0.6 million and $1.8 million of interest income on corporate funds for the three and nine months ended September 30, 2024, respectively, and $0.5 million and $1.1 million three and nine months ended September 30, 2023, respectively, is included in other income, net on the Company's Unaudited Consolidated Statements of Operations and Comprehensive Income (Loss) and not reflected in the table above.
The following table presents a disaggregation of our consolidated revenues by segment:
Three Months Ended September 30, 2024
(in thousands)Merchant Card FeesMoney Transmission ServicesOutsourced and Other ServicesEquipmentTotal
Segment
SMB Payments$153,061 $ $2,405 $3,304 $158,770 
B2B Payments18,924  3,219  22,143 
Enterprise Payments521 33,868 12,710  47,099 
Eliminations(692) (271) (963)
Total revenues$171,814 $33,868 $18,063 $3,304 $227,049 
11


Nine Months Ended September 30, 2024
(in thousands)Merchant Card FeesMoney Transmission ServicesOutsourced and Other ServicesEquipmentTotal
Segment
SMB Payments$443,557 $ $5,026 $9,292 $457,875 
B2B Payments55,895  9,473  65,368 
Enterprise Payments1,325 94,352 36,081  131,758 
Eliminations(1,770) (596) (2,366)
Total revenues$499,007 $94,352 $49,984 $9,292 $652,635 

Three Months Ended September 30, 2023
(in thousands)Merchant Card FeesMoney Transmission ServicesOutsourced and Other ServicesEquipmentTotal
Segment
SMB Payments$136,292 $ $920 $3,029 $140,241 
B2B Payments10,838  3,147  13,985 
Enterprise Payments124 25,831 9,219  35,174 
Eliminations(280) (105) (385)
Total revenues$146,974 $25,831 $13,181 $3,029 $189,015 

Nine Months Ended September 30, 2023
(in thousands)Merchant Card FeesMoney Transmission ServicesOutsourced and Other ServicesEquipmentTotal
Segment
SMB Payments$428,524 $ $5,130 $9,468 $443,122 
B2B Payments12,718  7,026  19,744 
Enterprise Payments179 70,955 22,785  93,919 
Eliminations(279) (173) (452)
Total revenues$441,142 $70,955 $34,768 $9,468 $556,333 
Deferred revenues were not material for the three and nine months ended September 30, 2024 and 2023.
Contract Assets and Contract Liabilities
Material contract assets and liabilities are presented net at the individual contract level in the Unaudited Consolidated Balance Sheets and are classified as current or noncurrent based on the nature of the underlying contractual rights and obligations.
Contract liabilities were $0.5 million and $0.6 million as of September 30, 2024 and December 31, 2023, respectively. Substantially all of these balances are recognized as revenue within 12 months.
Net contract assets were not material for any period presented.
12


Impairment losses recognized on contract assets arising from the Company's contracts with customers were not material for the three and nine months ended September 30, 2024 and 2023.
Impairment losses recognized on receivables arising from the Company's contracts with customers were $1.1 million and $1.5 million for the three and nine months ended September 30, 2024, respectively, and were immaterial for the three and nine months ended September 30, 2023.

4.    Settlement Assets and Customer/Subscriber Account Balances and Related Obligations
SMB Payments Segment
In the Company's SMB Payments reportable segment, funds settlement refers to the process of transferring funds for sales and credits between card issuers and merchants. The standards of the card networks require possession of funds during the settlement process by a member bank which controls the clearing transactions. Since settlement funds are required to be in the possession of a member bank until the merchant is funded, these funds are not assets of the Company and the associated obligations are not liabilities of the Company. Therefore, neither is recognized in the Company's Unaudited Consolidated Balance Sheets. Member banks held merchant funds of $10.8 million and $98.0 million at September 30, 2024 and December 31, 2023, respectively.
Exception items that become the liability of the Company are recorded as merchant losses, a component of cost of revenue in the Company's Unaudited Consolidated Statements of Operations and Comprehensive Income (Loss). Exception items that the Company is still attempting to collect from the merchants through the funds settlement process or merchant reserves are recognized as settlement assets and customer/subscriber account balances in the Company's Unaudited Consolidated Balance Sheets, with an offsetting reserve for those amounts the Company estimates it will not be able to recover. Expenses for merchant losses for the three and nine months ended September 30, 2024 were $2.5 million and $8.9 million, respectively. Expenses for merchant losses for the three and nine months ended September 30, 2023 were $1.6 million and $3.7 million, respectively.
B2B Payments Segment
In the Company's B2B Payments segment, the Company earns revenues by processing transactions for FIs and other business customers. Customers transfer funds to the Company, which are held in either company-owned bank accounts controlled by the Company or bank-owned FBO accounts controlled by the banks, until such time that the transactions are settled with the customer payees. Amounts due to customer payees that are held by the Company in company-owned bank accounts are included in restricted cash in the Company's Unaudited Consolidated Balance Sheets. Amounts due to customer payees that are held in bank-owned FBO accounts are not assets of the Company, and the associated obligations are not liabilities of the Company. Therefore, neither is recognized in the Company's Unaudited Consolidated Balance Sheets. Bank-owned FBO accounts held funds of $109.8 million and $69.0 million at September 30, 2024 and December 31, 2023, respectively. Company-owned bank accounts held $1.4 million and $1.2 million at September 30, 2024 and December 31, 2023, respectively, which are included in restricted cash and settlement and customer/subscriber account obligations in the Company's Unaudited Consolidated Balance Sheets.
Exception items that the Company is still attempting to collect from the customers through the funds settlement process are recognized as settlement assets and customer/subscriber account balances in the Company's Unaudited Consolidated Balance Sheets, with an offsetting reserve for those amounts the Company estimates it will not be able to recover. Expenses for these merchant losses for the three and nine months ended September 30, 2024 were $0.0 million and $0.3 million, respectively. Expenses for merchant losses for the three and nine months ended September 30, 2023 were not material.
The Company also accepts card payments from its B2B Payments segment customers and processes disbursements to their vendors within the Plastiq business. The time lag between authorization and settlement of card transactions creates certain receivables (from card networks) and payables (to the vendors of customers). These receivables and payables arise from the settlement activities that the Company performs on the behalf of its customers and therefore, are presented as settlement assets and related obligations.
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Enterprise Payments Segment
In the Company's Enterprise Payments segment revenue is derived primarily from enrollment fees, monthly subscription fees and transaction-based fees from licensed money transmission services. As part of its licensed money transmission services, the Company accepts deposits from consumers and subscribers which are held in bank accounts maintained by the Company on behalf of consumers and subscribers. After accepting deposits, the Company is allowed to invest available balances in these accounts in certain permitted investments, and the return on such investments contributes to the Company's net cash inflows. These balances are payable on demand. As such, the Company recorded these balances and related obligations as current assets and current liabilities. The nature of these balances are cash and cash equivalents, but they are not available for day-to-day operations of the Company. Therefore, the Company has classified these balances as settlement assets and customer/subscriber account balances and the related obligations as settlement and customer/subscriber account obligations in the Company's Unaudited Consolidated Balance Sheets.
Exception items that become the liability of the Company are recorded as merchant losses, a component of cost of revenue in the Company's Unaudited Consolidated Statements of Operations and Comprehensive Income (Loss). Exception items that the Company is still attempting to collect from the merchants through the funds settlement process or merchant reserves are recognized as settlement assets and customer/subscriber account balances in the Company's Unaudited Consolidated Balance Sheets, with an offsetting reserve for those amounts the Company estimates it will not be able to recover. Expenses for merchant losses for the three and nine months ended September 30, 2024 were $0.0 million and $0.4 million, respectively. Expenses for merchant losses for the three and nine months ended September 30, 2023 were not material.
In certain states, the Company accepts deposits under agency arrangement with member banks wherein accepted deposits remain under the control of the member banks. Therefore, the Company does not record assets for the deposits accepted and liabilities for the associated obligation. Agency owned accounts held $36.8 million and $19.6 million at September 30, 2024 and December 31, 2023, respectively.
The Company's consolidated settlement assets and customer/subscriber account balances and settlement and customer/subscriber account obligations were as follows:
(in thousands)September 30, 2024December 31, 2023
Settlement Assets, net of estimated losses(1):
Card settlements due from merchants$4,694 $2,705 
Card settlements due from networks10,150 8,185 
Other settlement assets930 889 
Customer/subscriber account balances
Cash and cash equivalents863,587 744,696 
Total settlement assets and customer/subscriber account balances$879,361 $756,475 
Settlement and Customer/Subscriber Account Obligations:
Customer account obligations$847,168 $710,775 
Subscriber account obligations16,419 33,921 
Total customer/subscriber account obligations863,587 744,696 
Due to customers' payees(2)
12,228 11,058 
Total settlement and customer/subscriber account obligations$875,815 $755,754 
(1)Allowance for estimated losses was $8.2 million and $6.6 million as of September 30, 2024 and December 31, 2023, respectively.
(2)Includes $10.2 million and $8.2 million as of September 30, 2024 and December 31, 2023, respectively, of card settlements due from networks and the remainder is included in restricted cash on our Unaudited Consolidated Balance Sheets.

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5.     Notes Receivable
The Company had notes receivable of $6.3 million and $5.2 million as of September 30, 2024 and December 31, 2023, respectively, which are reported as current portion of notes receivable and notes receivable less current portion on the Company's Unaudited Consolidated Balance Sheets. The notes receivable carried weighted-average interest rates of 18.6% as of September 30, 2024 and December 31, 2023. The notes receivable are comprised of notes receivable from ISOs, and under the terms of the agreements the Company preserves the right to hold back residual payments due to the ISOs and to apply such residuals against future payments due to the Company. As of September 30, 2024 and December 31, 2023, the Company had no allowance for doubtful notes receivable.
As of September 30, 2024, the principal payments for the Company's notes receivable are due as follows:
(in thousands)
Twelve months ending September 30,
2025$2,567 
20261,270 
20271,304 
20281,153 
After 2028 
Total$6,294 

6.    Property, Equipment and Software
A summary of property, equipment and software, net was as follows:
(in thousands)September 30, 2024December 31, 2023
Computer software$100,399 $78,492 
Equipment11,474 10,377 
Leasehold improvements2,742 1,535 
Furniture and fixtures1,367 1,442 
Property, equipment and software115,982 91,846 
Less: Accumulated depreciation(66,500)(56,442)
Capital work in-progress2,121 9,276 
Property, equipment and software, net$51,603 $44,680 
Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)2024202320242023
Depreciation expense$3,523 $2,763 $10,122 $8,335 
Computer software represents purchased software and internally developed software that is used to provide the Company's services to its customers.
Fully depreciated assets are retained in property, equipment and software, net, until removed from service. During the nine months ended September 30, 2024 , certain fully depreciated assets were removed from service.

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7.    Goodwill and Other Intangible Assets
Goodwill
The Company's goodwill relates to the following reporting units:
(in thousands)September 30, 2024December 31, 2023
SMB Payments$124,139 $124,139 
Enterprise Payments244,712 244,712 
Plastiq (B2B Payments)7,240 7,252 
Total$376,091 $376,103 
The following table summarizes the changes in the carrying value of goodwill:
(in thousands)Amount
Balance at December 31, 2023$376,103 
Plastiq adjustment(12)
Balance at September 30, 2024
$376,091 
As of September 30, 2024, the Company is not aware of any triggering events for impairment that have occurred since the last annual impairment test.
Other Intangible Assets
Other intangible assets consisted of the following:
September 30, 2024Weighted-average
Useful Life
(in thousands, except weighted-average data)Gross Carrying ValueAccumulated AmortizationNet Carrying Value
Other intangible assets:
ISO and referral partner relationships$182,339 $(46,280)$136,059 14.6
Residual buyouts143,564 (101,536)42,028 6.2
Customer relationships109,017 (94,724)14,293 8.4
Merchant portfolios83,350 (64,410)18,940 6.5
Technology57,639 (26,312)31,327 8.7
Trade names7,104 (3,032)4,072 10.6
Non-compete agreements3,390 (3,390) 0.0
Money transmission licenses(1)
2,100 — 2,100 
Total $588,503 $(339,684)$248,819 9.5
(1)These assets have an indefinite useful life.
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December 31, 2023Weighted-average
Useful Life
(in thousands, except weighted-average data)Gross Carrying ValueAccumulated AmortizationNet Carrying Value
Other intangible assets:
ISO and referral partner relationships$182,339 $(36,506)$145,833 14.7
Residual buyouts135,164 (92,699)42,465 6.3
Customer relationships109,017 (92,781)16,236 8.4
Merchant portfolios83,350 (56,139)27,211 6.5
Technology57,639 (22,712)34,927 9.0
Trade names7,104 (2,526)4,578 11.7
Non-compete agreements3,390 (3,390) 0.0
Money transmission licenses(1)
2,100  2,100 
Total $580,103 $(306,753)$273,350 9.7
(1)These assets have an indefinite useful life.
Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)2024202320242023
Amortization expense(1)
$10,210 $14,512 $34,108 $44,968 
(1)Included in amortization expense is $0.4 million and $1.2 million for the three and nine months ended September 30, 2024, respectively, and $0.1 million and $0.3 million for the three and nine months ended September 30, 2023, respectively, related to the amortization of certain contract acquisition costs.
As of September 30, 2024, there were no impairment indicators present.

8.    Debt Obligations
Outstanding debt obligations consisted of the following:
September 30, 2024December 31, 2023
2024 Credit Agreement
Term facility - matures May 16, 2031, interest rate of 9.81% at September 30, 2024
$832,913 $ 
Revolving credit facility - $70.0 million line matures May 16, 2029, interest rate of 9.31% at September 30, 2024
  
2021 Credit Agreement - refinanced on May 16, 2024
Term facility - original maturity April 27, 2027, interest rate of 11.21% at December 31, 2023
 654,373 
Revolving credit facility - $65.0 million line, original Maturity April 27, 2026, interest rate of 10.20% at December 31, 2023
  
Total debt obligations832,913 654,373 
Less: current portion of long-term debt(8,350)(6,712)
Less: unamortized debt discounts and deferred financing costs(16,482)(15,696)
Long-term debt, net$808,081 $631,965 
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2024 Credit Agreement
On May 16, 2024, the Company entered into a Credit Agreement ("2024 Credit Agreement") which provides 1) a $835.0 million senior secured first lien term loan facility ; and 2) a $70.0 million senior secured revolving facility ("Credit facilities"). Proceeds from these Credit facilities were used to repay the outstanding balances under the 2021 Credit Agreement and redeem a portion of the Company's redeemable senior preferred stock (see Note 9. Redeemable Securities). In accordance with ASC 470, the Company determined on a creditor-by-creditor basis that the 2024 Credit Agreement was both a debt modification and extinguishment of the 2021 Credit Agreement. The Company expensed $3.9 million of previously unamortized fees and $4.8 million of debt issuance costs related to the refinancing which is reported in debt extinguishment and modification in the Company's Unaudited Consolidated Statements of Operations and Comprehensive Income (Loss).
Outstanding borrowings under the Credit agreement accrue interest using a base rate or a SOFR rate plus an applicable margin per year, subject to a SOFR rate floor of 0.50% per year. The revolving credit facility incurs an unused commitment fee on any undrawn amount in an amount equal to 0.50% per year of the unused portion. The future applicable interest rate margins may vary based on the Company's Total Net Leverage Ratio in addition to future changes in the underlying market rates for SOFR and the rate used for base-rate borrowings.
The 2024 Credit Agreement contains representations and warranties, financial and collateral requirements, mandatory payment events, events of default and affirmative and negative covenants, including without limitation, covenants that restrict among other things, the ability to create liens, pay dividends or distribute assets from the loan parties to the Company, merge or consolidate, dispose of assets, incur additional indebtedness, make certain investments or acquisitions, enter into certain transactions (including with affiliates) and to enter into certain leases.
If the aggregate principal amount of outstanding revolving loans and letters of credit under the 2024 Credit Agreement exceeds 35% of the total revolving credit facility thereunder, the loan parties are required to comply with certain restrictions on its Total Net Leverage Ratio. If applicable, the maximum permitted Total Net Leverage Ratio is: 1) 6.90:1.00 at each fiscal quarter ended September 30, 2024 through December 31, 2025; 2) 6.40:1.00 at each fiscal quarter ended March 31, 2026 and each fiscal quarter thereafter. As of September 30, 2024, the Company was in compliance with the covenants in the 2024 Credit Agreement.
2021 Credit Agreement
On April 27, 2021, the Company entered into the 2021 Credit Agreement with Truist which provides for: 1) a $300.0 million Initial Term Loan; 2) a $290.0 million Delayed Draw Term Loan (together, the "Term Facility"); and 3) a $40.0 million senior secured revolving credit facility. The First Amendment to the Credit Agreement on May 20, 2021, clarified and provided further detail on the Credit Agreement's terms. The Second Amendment to the Credit Agreement on September 17, 2021, increased the amount of the Delayed Draw Term Loan facility by $30.0 million to $320.0 million. The additional Delayed Draw Term Loan is part of the same class of term loans made pursuant to the original commitments under the Credit Agreement. The third amendment amended the reference rate from LIBOR to SOFR and increased the revolving facility from $40.0 million to $65.0 million effecting June 30, 2023. The fourth amendment increased the principal balance by $50.0 million and increased the quarterly principal amortization payment from $1.6 million to $1.7 million. Outstanding borrowings from the 2021 Credit Agreement were repaid on May 16, 2024 as part of the refinancing and the Company was released from any related commitments, guarantees and security interests.
Outstanding borrowings under the Credit Agreement accrued interest using either a base rate or a SOFR rate plus an applicable margin per year, subject to a SOFR rate floor of 1.00% per year. Accrued interest is payable on each interest payment date (as defined in the Credit Agreement). The revolving credit facility incurs an unused commitment fee on any undrawn amount in an amount equal to 0.50% per year of the unused portion. The future applicable interest rate margins may vary based on the Company's Total Net Leverage Ratio in addition to future changes in the underlying market rates for SOFR and the rate used for base-rate borrowings.
Proceeds from the Initial Term Loan were used to partially fund the refinancing of the Company's existing credit facilities as of April 27, 2021. Proceeds from the Delayed Draw Term Loan were used to fund the Company's acquisition of Finxera. Proceeds from the Fourth Amendment were used to repay the balance of the revolving credit facility (used to acquire the Plastiq business) and added additional cash for general corporate purposes.
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Interest Expense and Amortization of Deferred Loan Costs and Discounts
Deferred financing costs and debt discounts are amortized using the effective interest method over the remaining term of the respective debt and are recorded as a component of interest expense. Unamortized deferred financing costs and debt discounts are included in long-term debt on the Company's Unaudited Consolidated Balance Sheets.
Interest expense for outstanding debt, including fees for undrawn amounts and amortization of deferred financing costs and debt discounts was as follows:
Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)2024202320242023
Interest expense(1),(2)
$23,246 $19,997 $65,836 $55,461 
(1)Included in interest expense is $1.1 million and $3.3 million related to the accretion of contingent consideration from acquisitions for the three and nine months ended September 30, 2024, respectively, $0.6 million and $0.8 million for the three and nine months ended September 30, 2023, respectively.
(2)Interest expense included amortization of deferred financing costs and debt discounts of $0.4 million and $2.3 million for the three and nine months ended September 30, 2024, respectively, and $1.0 million and $2.8 million for the three and nine months ended September 30, 2023, respectively.

9.    Redeemable Senior Preferred Stock and Warrants
The redeemable senior preferred stock ranks senior to the Company's Common Stock, equal with any other class of the Company's stock designated as being ranked on a parity basis with the redeemable senior preferred stock and junior to any other class of the Company's stock, including preferred stock, that is designated as being ranked senior to the redeemable senior preferred stock, with respect to the payment and distribution of dividends, the purchase or redemption of the Company's stock and the liquidation, winding up of and distribution of assets of the Company.
The following table provides the redemption value of the redeemable senior preferred stock for the periods presented:
(in thousands)September 30, 2024December 31, 2023
Redeemable senior preferred stock $88,064 $225,000 
Accumulated unpaid dividend22,639 43,498 
Dividend payable 7,027 
Redemption value110,703 275,525 
Less: unamortized discounts and issuance costs(5,605)(16,920)
Redeemable senior preferred stock, net of discounts and issuance costs:$105,098 $258,605 
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The following table provides a reconciliation of the beginning and ending carrying amounts of the redeemable senior preferred stock for the periods presented:
(in thousands)SharesAmount
December 31, 2023225 $258,605 
Unpaid dividend on redeemable senior preferred stock — 4,699 
Accretion of discounts and issuance costs— 841 
Cash portion of dividend outstanding at March 31, 2024— 7,122 
Payment of cash portion of dividend outstanding at December 31, 2023— (7,027)
March 31, 2024225 264,240 
Redemption of senior preferred stock(1)
(137)(166,268)
Unpaid dividend on redeemable senior preferred stock— 1,871 
Accretion of discounts and issuance costs— 10,139 
Cash portion of dividend outstanding at June 30, 2024— 2,824 
Payment of cash portion of dividend outstanding at March 31, 2024— (7,122)
June 30, 202488 $105,684 
Unpaid dividend on redeemable senior preferred stock— 1,903 
Accretion of discounts and issuance cost— 335 
Payment of cash portion of dividend outstanding at June 30, 2024— (2,824)
September 30, 202488 $105,098 
(1)On May 16, 2024, the Company used proceeds totaling $170.0 million from the refinancing (see Note 8. Debt Obligations) to redeem a portion of the redeemable senior preferred stock. The redemption consisted of $136.9 million of redeemable senior preferred stock, $29.4 million for accumulated unpaid dividend, and $2.2 million of cash dividend and $1.5 million of accumulated unpaid dividend for the quarter ending June 30, 2024.
The dividend rate as of September 30, 2024 and December 31, 2023, was 17.6% and 17.7% respectively.
The following table provides a summary of the dividends for the periods presented:
Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)2024202320242023
Dividends paid in cash(1)
$2,883 $6,810 $15,073 $19,377 
Accumulated dividends accrued as part of the carrying value of redeemable senior preferred stock1,903 4,538 9,960 13,382 
Dividends declared$4,786 $11,348 $25,033 $32,759 
(1)Dividend payable for the three months ended September 30, 2023 was paid on October 2, 2023.
The dividend rate (capped at 22.50%) is equal to the three-month term SOFR (minimum of 1.00%), plus the three-month term SOFR spread adjustment of 0.26% plus the applicable margin of 12.00%. The dividend rate is subject to future increases if the Company doesn't comply with the minimum cash payment requirements outlined in the agreement, which includes required payments of dividends, required payments related to redemption or required prepayments. The dividend rate may also increase if the Company fails to obtain the required stockholder approval for a forced sale transaction triggered by investors or if an event of default as outlined in the agreement occurs.
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In 2021, the Company issued warrants to purchase up to 1,803,841 shares of the Common Stock, at an exercise price of $0.001. As of September 30, 2024, none of the warrants have been exercised. The warrants are considered to be equity contracts indexed in the Company's own shares and therefore were recorded at their inception date relative fair value and are included in additional paid-in capital on the Company's Unaudited Consolidated Balance Sheets.

10.    Income Taxes
The Company's consolidated effective income tax rate for the three and nine months ended September 30, 2024, was 31.6% and 37.3%, respectively, compared to a consolidated effective income tax rate of 102.1% and 122.5% for the three and nine months ended September 30, 2023, respectively. The effective rates differed from the statutory rate of 21.0% primarily due to an increase in the valuation allowance against certain business interest carryover deferred tax assets, and certain forecasted nondeductible expenses.
Valuation Allowance for Deferred Income Tax Assets
The Company considers all available positive and negative evidence to determine whether sufficient taxable income will be generated in the future to permit realization of the existing deferred tax assets. In accordance with the provisions of ASC 740, Income Taxes, the Company is required to provide a valuation allowance against deferred income tax assets when it is "more likely than not" that some portion or all of the deferred tax assets will not be realized.
Based on management's assessment, as of September 30, 2024, the Company continues to record a full valuation allowance against non-deductible interest expense. The Company will continue to evaluate the realizability of the net deferred tax asset on a quarterly basis and, as a result, the valuation allowance may change in future periods.

11.     Stockholders' Deficit
The Company is authorized to issue 100,000,000 shares of preferred stock with such designations, voting and other rights and preferences as may be determined from time to time by the Board of Directors. As of September 30, 2024 and December 31, 2023, the Company has not issued any shares of preferred stock.
Share Repurchase Program
In 2022, Priority's Board of Directors authorized a general share repurchase program under which the Company may purchase up to 2,000,000 shares of its outstanding Common Stock for a total of up to $10.0 million. Under the terms of this plan, the Company may purchase shares through open market purchases, unsolicited or solicited privately negotiated transactions, or in another manner so long as it complies with applicable rules and regulations. There have been no shares repurchased under this plan since December 2022. As of September 30, 2024, the Company has purchased 1,309,374 shares for $5.7 million under this plan.

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12.    Stock-based Compensation
Stock-based compensation expense was as follows:
Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)2024202320242023
Stock-based compensation expense$1,345 $1,491 $4,603 $5,147 
Incentive units compensation expense58  236  
ESPP compensation expense13 10 39 36
Total$1,416 $1,501 $4,878 $5,183 
Income tax benefit for stock-based compensation was immaterial for the three and nine months ended September 30, 2024 and 2023. No stock-based compensation has been capitalized.
2018 Plan
The Company's 2018 Plan initially provided for the issuance of up to 6,685,696 shares of the Company's Common Stock. On March 17, 2022, the Company's Board of Directors unanimously approved an amendment to the 2018 Plan, which was subsequently approved by our shareholders, to increase the number of shares authorized for issuance under the plan by 2,500,000 shares, resulting in 9,185,696 shares of the Company's Common Stock authorized for issuance under the plan.
As of September 30, 2024, the Company had 3,121,189 shares available for issuance under the 2018 Plan.
2021 Stock Purchase Plan
The 2021 Stock Purchase Plan provides for up to 200,000 shares to be purchased under the plan. Shares issued under the plan may be authorized but unissued or reacquired shares of Common Stock. All employees of the Company who work more than 20 hours per week and have been employed by the Company for at least 30 days may participate in the 2021 Stock Purchase Plan.
Under the 2021 Stock Purchase Plan, participants are offered, on the first day of the offering period, the option to purchase shares of Common Stock at a discount on the last day of the offering period. The offering period shall be for a period of three months and the first offering period began on January 10, 2022. The 2021 Stock Purchase Plan provides eligible employees the opportunity to purchase shares of the Company's Common stock at 95% of the lesser of the fair value on the first and last trading day of each offering period.
As of September 30, 2024, the Company had 57,254 shares available for issuance under the 2021 Stock Purchase Plan.
Non-voting Incentive Units
The Company issued non-voting incentive units to certain employees and partners in six subsidiaries. These non-voting incentive units were determined to be equity and are accounted for under ASC 718 Stock Compensation. The non-voting incentive units are either fully vested when granted, or vest according to the service period and/or performance measure noted in the grant agreement. As the non-voting incentive units are vested, they are recognized as NCI to the Company, who is the majority owner of the subsidiaries.

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13.    Related Party Transactions
In February 2019, PHOT, a subsidiary of the Company, received a contribution of substantially all of the operating assets of eTab and Cumulus under asset contribution agreements. PHOT is a part of the Company's SMB reportable segment. These contributed assets were primarily composed of technology-related assets. Prior to these transactions, eTab was 80.0% owned by the Company's Chairman and Chief Executive Officer ("CEO"). No cash consideration was paid to the contributors of the eTab or Cumulus assets on the date of the transactions. As consideration for these contributed assets, the contributors were issued redeemable non-controlling preferred equity interests ("redeemable NCIs") in PHOT. Under these redeemable NCIs, the contributors were eligible to receive up to $4.5 million of profits earned by PHOT, plus a preferred yield (6.0% per year) on any undistributed preferred equity interest ("Total Preferred Equity Interest"). Once the total preferred equity interest is distributed to the holders, the redeemable NCIs cease to exist. The Company's CEO initially owned 83.3% of the redeemable NCIs, which ownership interest was subsequently reduced to 35.3% through the CEO's disposition of interests to others.
In November 2020, the Company agreed with the contributors to an exchange of shares of common stock of the Company, or cash, for the remaining undistributed Total Preferred Equity Interests of $4.8 million. An exchange valuation for the Company's common stock was established as of November 12, 2020 at the prior 20-day volume weighted average price of $2.78 per share. The exchange was contingent upon receiving approval of the Company's lenders; therefore, the binding exchange agreements were not entered into until after lender approval was received in April 2021 in connection with the debt refinancing.
In May 2021, the Company entered into exchange agreements and completed the exchange of 1,428,358 shares of common stock and $0.8 million of cash for the Total Preferred Equity Interests. The CEO received 605,623 shares of common stock of the Company in exchange for his 35.3% interest, and the Company's Chief Operating Officer (“COO”) received 413,081 shares of common stock of the Company in exchange for her 24.1% interest.
On October 31, 2023, a lawsuit was filed alleging that the Board breached its fiduciary duties by approving the above mentioned exchange transaction. The Company denied any wrongdoing. The lawsuit was settled on January 30, 2024, wherein the Company agreed to unwind the exchange transaction and received previously issued shares of common stock of the Company and promissory notes for the amount of cash paid from the CEO, COO and others in exchange of the reissuance of PHOT redeemable preferred units. The returned shares of common stock of the Company are recorded as treasury stock at their closing market price as of the settlement date of January 30, 2024. The reissued PHOT redeemable preferred units are recorded as redeemable NCI at their estimated fair value as of the settlement date on the Company’s Unaudited Consolidated Balance Sheets.
As of May 30, 2024, the Company approved redemption of PHOT redeemable preferred units for cash, common stock of the Company or a combination of both, at the sole discretion of the Company. The redeemable preferred units were accreted to their redemption value of $5.9 million as of May 30, 2024, through net loss available to common stockholders in the Company’s Unaudited Statements of Operations and Comprehensive Income (Loss). The exchange value of the Company's common stock was established based on the 30-day volume weighted average close price adjusted for market illiquidity. During the quarter ended June 30, 2024, the PHOT redeemable preferred units held by the CEO were redeemed in cash for $2.1 million and the promissory notes were satisfied. During the quarter ending September 30, 2024, the PHOT redeemable preferred units held by the COO were redeemed for 408,013 shares of the Company's common stock and PHOT redeemable preferred units held by other holders were redeemed for 404,628 shares of the Company's common stock.

14.    Commitments and Contingencies
Minimum Annual Commitments with Third-party Processors
The Company has multi-year agreements with third parties to provide certain payment processing services to the Company. The Company pays processing fees under these agreements. Based on existing contracts in place, the Company is committed to pay minimum processing fees under these agreements of approximately $21.6 million in 2024 and $25.6 million in 2025.
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Annual Commitment with Vendor
Effective January 1, 2022, the Company entered into a three year business cooperation agreement with a vendor to resell its services. Under the agreement, the Company purchased vendor services worth $1.5 million for the year ended December 31, 2023, and is committed to purchase vendor services worth $2.3 million in 2024.
Capital Commitments
The Company committed to capital contributions to fund the operations of certain subsidiaries totaling $26.0 million as of September 30, 2024 and December 31, 2023. The Company is obligated to make the contributions within 10 business days of receiving notice for such contribution from the subsidiary. As of September 30, 2024 and December 31, 2023, the Company has contributed $16.3 million and $11.8 million, respectively.
Contingent Consideration
The following table provides a reconciliation of the beginning and ending balance of the Company's contingent consideration liabilities related to completed acquisitions:
(in thousands)Contingent Consideration Liabilities
December 31, 2023$13,438 
Accretion of contingent consideration972 
Payment of contingent consideration(3,071)
March 31, 202411,339 
Accretion of discount on contingent consideration1,240 
Payment of contingent consideration(1,085)
June 30, 202411,494 
Accretion of discount on contingent consideration1,066 
Payment of contingent consideration(840)
September 30, 2024$11,720 
Legal Proceedings
The Company is involved in certain legal proceedings and claims which arise in the ordinary course of business. In the opinion of the Company and based on consultations with internal and external counsel, the results of any of these matters, individually and in the aggregate, are not expected to have a material effect on the Company's results of operations, financial condition or cash flows. As more information becomes available, and the Company determines that an unfavorable outcome is probable on a claim and that the amount of probable loss that the Company will incur on that claim is reasonably estimable, the Company will record an accrued expense for the claim in question. If and when the Company records such an accrual, it could be material and could adversely impact the Company's results of operations, financial condition and cash flows.
The Company is involved in a case that was filed on October 11, 2023 and is currently pending in the United States District Court for the Northern District of California (the “Complaint”). The Complaint is a putative class action against The Credit Wholesale Company, Inc. (“Wholesale”), Priority Technology Holdings, Inc., Priority Payment Systems (“PPS”), LLC and Wells Fargo Bank, N.A. (“Wells Fargo”). The Complaint alleges that Wholesale is an agent of Priority, PPS and Wells Fargo and that it made non-consensual recordation of telephonic communications with California businesses in violation of California Invasion of Privacy Act (the “Act”). The Complaint seeks to certify a class of affected businesses and an award of $5,000 per violation of the Act.
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Concentration of Risks
While providing SMB Acquiring, B2B Payables, and Enterprise Payments processing services, Priority manages funds that are held on behalf of its customers. Because Priority is not a member bank, these customer funds are held in bank accounts maintained with member banks pursuant to sponsorship agreements which require, among other things, that the Company abide by the by-laws and regulations of the card associations and MTL regulators.
As of September 30, 2024, the Company's customer account balances of $847.2 million are maintained in accounts with certain FIs which are eligible to pass-through insurance subject to FDIC rules and regulations (refer to Note 4. Settlement Assets and Customer/Subscriber Account Balances and Related Obligations) A majority of the Company's cash, restricted cash and off-balance sheet settlement funds are held in certain FIs, substantially all of which is in excess of FDIC limits. The Company does not believe it is exposed to any significant credit risk from these transactions.

15.    Fair Value
Fair Value Measurements
The Company's contingent consideration liabilities derived from business combinations and are classified within Level 3 of the fair value hierarchy due to the uncertainty of the fair value measurement created by the absence of quoted market prices, the inherent lack of liquidity and unobservable inputs used to measure fair value which require judgement. The Company uses valuation techniques including discounted cash flow analysis based on cash flow projections and Monte Carlo simulations to estimate fair value based on projection period and assumed growth rates. A change in inputs in the valuation techniques used might result in a significantly higher or lower fair value measurement than what is reported. The current portion of contingent consideration is included in accounts payable and accrued expenses on the Company's Unaudited Consolidated Balance Sheets and the noncurrent portion of contingent consideration is included in other noncurrent liabilities on the Company's Unaudited Consolidated Balance Sheets.
Liabilities measured at fair value on a recurring basis consisted of the following:
(in thousands)Fair Value HierarchySeptember 30, 2024December 31, 2023
Contingent consideration, current portionLevel 3$5,521 $5,951 
Contingent consideration, noncurrent portionLevel 36,199 7,487 
Total contingent consideration$11,720 $13,438 
During the three and nine months ended September 30, 2024, there were no transfers into, out of, or between levels of the fair value hierarchy.
Fair Value Disclosures
Notes Receivable
Notes receivable are carried at amortized cost. Substantially all of the Company's notes receivable are secured, and the Company provides for allowances when it believes that certain notes receivable may not be collectible. The carrying value of the Company's notes receivable, net approximates fair value and was approximately $6.3 million and $5.2 million at September 30, 2024 and December 31, 2023, respectively. On the fair value hierarchy, Level 3 inputs are used to estimate the fair value of these notes receivable.
Debt Obligations
Outstanding debt obligations (see Note 8. Debt Obligations) are reflected in the Company's Unaudited Consolidated Balance Sheets at carrying value since the Company did not elect to remeasure debt obligations to fair value at the end of each reporting period.
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The fair value of the term facility was estimated to be $832.9 million and $651.9 million at September 30, 2024 and December 31, 2023, respectively, and was estimated using binding and non-binding quoted prices in an active secondary market, which considers the credit risk and market related conditions, and is within Level 2 of the fair value hierarchy.
The carrying values of the other long-term debt obligations approximate fair value due to mechanisms in the credit agreements that adjust the applicable interest rates and the lack of a market for these debt obligations.

16.    Segment Information
The Company has three reportable segments:
SMB Payments – Provides full-service acquiring and payment-enabled solutions for B2C transactions, leveraging Priority's proprietary software platform, distributed through ISO, direct sales and vertically focused ISV channels.
B2B Payments – provides market-leading AP automation solutions to corporations, software partners and industry leading FIs (including Citibank and Mastercard) in addition to improving cash flow by providing instant access to working capital.
Enterprise Payments – Provides embedded finance and treasury solutions to enterprise customers to modernize legacy platforms and accelerate software partners' strategies to monetize payments.
The Company does not have dedicated assets assigned to any particular reportable segment and such information is not available and continues to be aggregated. Corporate includes costs of corporate functions and shared services not allocated to our reportable segments.
Due to the recent acquisitions, growth, implementation of a shared services model and management of a single unified commerce engine across our payments infrastructure, the costs of operating overhead and shared services becomes less identifiable at the segment level. Therefore, the process of review of the CODM was updated during the quarter ended June 30, 2024. The CODM's review of segment performance and allocation of resources are based on adjusted earnings before interest, income tax and depreciation and amortization expenses ("EBITDA"). Adjusted EBITDA at each segment level includes revenues of the segment, less costs of revenue (excluding depreciation and amortization) and operating expenses that are directly related to those revenues. Operating overhead and shared costs are managed centrally and included in the corporate segment. All comparative periods have been adjusted to reflect this update.
Information on reportable segments and reconciliations to income (loss) before income taxes are as follows:
Three Months Ended September 30, 2024
(in thousands)SMB PaymentsB2B
Payments
Enterprise PaymentsCorporateEliminationsTotal Consolidated
Revenues$158,770 $22,143 $47,099 $ $(963)$227,049 
Adjusted EBITDA$28,644 $1,933 $40,940 $(16,876)$ $54,641 
Three Months Ended September 30, 2023
(in thousands)SMB PaymentsB2B
Payments
Enterprise PaymentsCorporateEliminationsTotal Consolidated
Revenues$140,241 $13,985 $35,174 $ $(385)$189,015 
Adjusted EBITDA$27,613 $1,359 $29,757 $(13,767)$ $44,962 
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Nine Months Ended September 30, 2024
(in thousands)SMB PaymentsB2B
Payments
Enterprise PaymentsCorporateEliminationsTotal Consolidated
Revenues$457,875 $65,368 $131,758 $ $(2,366)$652,635 
Adjusted EBITDA$82,265 $5,209 $112,911 $(47,853)$ $152,532 
                    
Nine Months Ended September 30, 2023
(in thousands)SMB PaymentsB2B
Payments
Enterprise PaymentsCorporateEliminationsTotal Consolidated
Revenues$443,122 $19,744 $93,919 $ $(452)$556,333 
Adjusted EBITDA$84,449 $1,877 $77,853 $(40,484)$ $123,695 

Three Months Ended
September 30,
Nine Months Ended
September 30,
(in thousands)2024202320242023
Reconciliation of Segment measure of profit or loss to income (loss) before income taxes
Total consolidated Adjusted EBITDA$54,641 $44,962 $152,532 $123,695 
Interest expense(23,246)(19,997)(65,836)(55,461)
Depreciation and amortization(13,733)(17,275)(44,230)(53,303)
Debt modification and extinguishment expenses(43) (8,666) 
Selling, general and administrative (non-recurring)(696)(2,114)(2,131)(4,410)
Non-cash stock based compensation(1,416)(1,501)(4,878)(5,183)
Other non-recurring gain, net  166  7 
Income before income taxes$15,507 $4,241 $26,791 $5,345 

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17.    Earnings (Loss) per Common Share
The following tables set forth the computation of the Company's basic and diluted earnings (loss) per common share:
Three Months Ended September 30,Nine Months Ended September 30,
(in thousands except per share amounts)2024202320242023
Numerator:
Net income (loss)$10,608 $(87)$16,795 $(1,205)
Less: Dividends and accretion attributable to redeemable senior preferred stockholders(5,121)(12,192)(36,348)(35,252)
Less: Return on redeemable NCI in consolidated subsidiary  (639) 
Net loss attributable to common stockholders$5,487 $(12,279)$(20,192)$(36,457)
Weighted average shares outstanding77,973 78,381 77,910 78,270 
Effect of dilutive potential common shares2,122    
Adjusted Weighted average shares outstanding80,095 78,381 77,910 78,270 
Basic Earnings (loss) per common share$0.07 $(0.16)$(0.26)$(0.47)
Diluted Earnings (loss) per share$0.07 $(0.16)$(0.26)$(0.47)
(1)The weighted-average common shares outstanding includes 1,803,841 warrants (refer to Note 9. Redeemable Senior Preferred Stock and Warrants).
For the three months ended September 30, 2024, the Company had 2.1 million dilutive securities that were included in the Company's diluted earnings per share. For the nine months ended September 30, 2024 and three and nine months ended September 30, 2023, all potentially dilutive securities were anti-dilutive, so diluted net loss per share was equivalent to basic net loss per share. Potentially anti-dilutive securities that were excluded from the Company's earnings (loss) per common share are as follows:
Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)2024202320242023
Outstanding warrants on Common Stock(1)
    
Outstanding options and warrants issued to adviser(2)
    
Restricted stock awards(3)
42 1,109 788 1,297 
Outstanding stock option awards(3)
855 918 865 909 
Total897 2,027 1,653 2,206 
(1)The warrants were issued in 2018 and were exercisable at $11.50 per share. These warrants expired on August 24, 2023.
(2)The warrants were issued in 2018 and were exercisable at $12.00 per share. These warrants expired on August 24, 2023.
(3)Granted under the 2018 Plan.
Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations
The following discussion and analysis of our financial condition and results of operations should be read in conjunction with our Audited Consolidated Financial Statements and related Notes and the section entitled "Management's Discussion and
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Analysis of Financial Condition and Results of Operations," included in the Company's Annual Report on Form 10-K for the year ended December 31, 2023. Certain amounts in this section may not add mathematically due to rounding.
Cautionary Note Regarding Forward-looking Statements
Some of the statements made in this Quarterly Report on Form 10-Q constitute forward-looking statements within the meaning of the federal securities laws. Such forward-looking statements include, but are not limited to, statements regarding our management's expectations, hopes, beliefs, intentions or strategies regarding the future. In addition, any statements that refer to projections, forecasts or other characterizations of future events or circumstances, such as statements about our future financial performance, including any underlying assumptions, are forward-looking statements. The words "anticipate," "believe," "continue," "could," "estimate," "expect," "future," "goal," "intend," "likely," "may," "might," "plan," "possible," "potential," "predict," "project," "seek," "should," "would," "will," "approximately," "shall" and similar expressions may identify forward-looking statements, but the absence of these words does not mean that a statement is not forward-looking. Forward-looking statements contained in this Quarterly Report on Form 10-Q include, but are not limited to, statements about: 
negative economic and political conditions that adversely affect the general economy, consumer confidence and consumer and commercial spending habits, which may, among other things, negatively impact our business, financial condition and results of operations;
competition in the payment processing industry;
the use of distribution partners;
any unauthorized disclosures of merchant or cardholder data, whether through breach of our computer systems, computer viruses or otherwise;
any breakdowns in our processing systems;
government regulation, including regulation of consumer information;
the use of third-party vendors;
any changes in card association and debit network fees or products;
any failure to comply with the rules established by payment networks or standards established by third-party processors;
any proposed acquisitions or dispositions or any risks associated with completed acquisitions or dispositions; and
other risks and uncertainties set forth in the "Item 1A - Risk Factors" section of this Quarterly Report on Form 10-Q or our Annual Report on Form 10-K.
We caution you that the foregoing list may not contain all of the forward-looking statements made in this Quarterly Report on Form 10-Q. 
The forward-looking statements contained in this Quarterly Report on Form 10-Q are based on our current expectations and beliefs concerning future developments and their potential effects on us. You should not place undue reliance on these forward-looking statements in deciding whether to invest in our securities. We cannot assure you that future developments affecting us will be those that we have anticipated. These forward-looking statements involve a number of risks, uncertainties (some of which are beyond our control) or other assumptions, including the risk factors set forth in the "Item 1A - Risk Factors" section of this Quarterly Report on Form 10-Q or our Annual Report on Form 10-K, that may cause our actual results or performance to be materially different from those expressed or implied by these forward-looking statements. Should one or more of these risks or uncertainties materialize, or should any of our assumptions prove incorrect, actual results may vary in material respects from those projected in these forward-looking statements. 
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In addition, statements that "we believe" and similar statements reflect our beliefs and opinions on the relevant subject. These statements are based upon information available to us as of the date of this Quarterly Report on Form 10-Q, and while we believe such information forms a reasonable basis for such statements, such information may be limited or incomplete, and our statements should not be read to indicate that we have conducted an exhaustive inquiry into, or review of, all potentially available relevant information. These statements are inherently uncertain, and investors are cautioned not to unduly rely upon these statements. 
You should read this Quarterly Report on Form 10-Q with the understanding that our actual future results, levels of activity, performance and achievements may be materially different from what we expect. We qualify all of our forward-looking statements by these cautionary statements. 
Forward-looking statements speak only as of the date they were made. We undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as may be required under applicable securities laws.
Terms Used in this Quarterly Report on Form 10-Q
As used in this Quarterly Report on Form 10-Q, unless the context otherwise requires, references to the terms "Company," "Priority," "we," "us" and "our" refer to Priority Technology Holdings, Inc. and its consolidated subsidiaries.

Results of Operations
This section includes certain components of our results of operations for the three and nine months ended September 30, 2024, compared to the three and nine months ended September 30, 2023. We have derived this data, except the key indicators, from our Unaudited Consolidated Financial Statements included elsewhere in this Quarterly Report on Form 10-Q and our Audited Consolidated Financial Statements included in our Annual Report on Form 10-K for the year ended December 31, 2023.
Revenues
For the three months ended September 30, 2024, our consolidated revenue of $227.0 million increased by $38.0 million, or 20.1%, from $189.0 million for the three months ended September 30, 2023. This overall increase was mainly driven by increase in merchant bankcard volume in our SMB Payments segment, an increase in new enrollments and higher interest income in our Enterprise Payments segment and, an increase in issuing volume and acquisition of the Plastiq business on July 31, 2023, in our B2B Payments Segment.
For the nine months ended September 30, 2024, our consolidated revenue of $652.6 million increased by $96.3 million, or 17.3%, from $556.3 million for the nine months ended September 30, 2023. This overall increase was mainly driven by increase in merchant bankcard volume in our SMB Payments segment, an increase in new enrollments and higher interest income in our Enterprise Payments segment and, an increase in issuing volume and acquisition of the Plastiq business on July 31, 2023 in our B2B Payments Segment.
The following table presents our revenues by type:
(in thousands)Three Months Ended September 30,Nine Months Ended September 30,
20242023$ Change20242023$ Change
Revenue Type:
Merchant card fees$171,814$146,974$24,840$499,007$441,142$57,865
Money transmission services33,86825,8318,03794,35270,95523,397
Outsourced services and other services18,06313,1814,88249,98434,76815,216
Equipment3,3043,0292759,2929,468(176)
Total revenues$227,049$189,015$38,034$652,635$556,333$96,302
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Merchant card fees
Merchant card fees revenue for the three months ended September 30, 2024 was $171.8 million, an increase of $24.8 million, or 16.9%, from $147.0 million for the three months ended September 30, 2023. This increase was primarily driven by an increase in merchant bankcard volume and the transaction count processed by the Company, rate increases, and the acquisition of the Plastiq business on July 31, 2023.
Merchant card fees revenue for the nine months ended September 30, 2024 was $499.0 million an increase of $57.9 million or 13.1%, from $441.1 million for the nine months ended September 30, 2023. The increase was primarily driven by an increase in merchant bankcard volume and the transaction count processed by the Company, rate increases, and the acquisition of the Plastiq business on July 31, 2023.
Money transmission services
Money transmission services for the three months ended September 30, 2024 was $33.9 million, an increase of $8.0 million, or 31.1%, from $25.8 million for the three months ended September 30, 2023. This increase was primarily driven by an increase in new customer enrollments and average billed clients.
Money transmission services for the nine months ended September 30, 2024 was $94.4 million, an increase of $23.4 million, or 33.0%, from $71.0 million for the nine months ended September 30, 2023. This increase was primarily driven by an increase in new customer enrollments and average billed clients.
Outsourced services and other services revenue
Outsourced services and other services revenue of $18.1 million for the three months ended September 30, 2024 increased by $4.9 million, or 37.0%, from $13.2 million for the three months ended September 30, 2023, primarily due to growth in interest income due to higher balances of permissible investments.
Outsourced services and other services revenue of $50.0 million for the nine months ended September 30, 2024 increased by $15.2 million, or 43.8%, from $34.8 million for the nine months ended September 30, 2023, primarily due to growth in interest income due to higher balances of permissible investments.
Equipment
Equipment revenue of $3.3 million for the three months ended September 30, 2024 increased by $0.3 million, or 9.1%, from $3.0 million for the three months ended September 30, 2023. The increase was primarily due to increased sales of point-of-sale equipment.
Equipment revenue of $9.3 million for the nine months ended September 30, 2024 decreased by $0.2 million, or 1.9% from $9.5 million for the nine months ended September 30, 2023. The decrease was primarily due to decreased sales of point-of-sale equipment during the first half of the year.
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Operating expenses were as follows:
(in thousands)Three Months Ended September 30,Nine Months Ended September 30,
20242023$ Change20242023$ Change
Operating expenses
Cost of revenue (excludes depreciation and amortization)$141,070$116,682$24,388$408,486$353,929$54,557
Salary and employee benefits21,74820,1291,61966,01758,2867,731
Depreciation and amortization13,73317,275(3,542)44,23053,303(9,073)
Selling, general and administrative12,41311,42399034,62031,3283,292
Total operating expenses$188,964$165,509$23,455$553,353$496,846$56,507
Cost of revenue (excludes depreciation and amortization)
Cost of revenue (excludes depreciation and amortization) of $141.1 million for the three months ended September 30, 2024 increased by $24.4 million, or 20.9%, from $116.7 million for the three months ended September 30, 2023, primarily due to corresponding increase in revenues.
Cost of revenue (excludes depreciation and amortization) of $408.5 million for the nine months ended September 30, 2024 increased by $54.6 million, or 15.4%, from $353.9 million for the nine months ended September 30, 2023, primarily due to the corresponding increase in revenues.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
Salary and employee benefits
Salary and employee benefits expense of $21.7 million for the three months ended September 30, 2024 increased by $1.6 million, or 8.0%, from $20.1 million for the three months ended September 30, 2023, primarily due to merit increases and increased headcount from the acquisition of the Plastiq business on July 31, 2023.
Salary and employee benefits expense of $66.0 million for the nine months ended September 30, 2024 increased by $7.7 million, or 13.3%, from $58.3 million for the nine months ended September 30, 2023, primarily due to merit increases, certain performance based non-recurring bonuses and increased headcount from the acquisition of the Plastiq business on July 31, 2023.
Depreciation and amortization expense
Depreciation and amortization expense of $13.7 million for the three months ended September 30, 2024 decreased by $3.5 million, or 20.5%, from $17.3 million for the three months ended September 30, 2023, primarily due to full amortization of certain intangible assets.
Depreciation and amortization expense of $44.2 million for the nine months ended September 30, 2024 decreased by $9.1 million, or 17.0%, from $53.3 million for the nine months ended September 30, 2023, primarily due to full amortization of certain intangible assets.
Selling, general and administrative
Selling, general and administrative expenses of $12.4 million for the three months ended September 30, 2024 increased by $1.0 million, or 8.7%, from $11.4 million for the three months ended September 30, 2023, primarily due to increase in professional charges related to SOX compliance, increased marketing and software expenses to support overall growth of the Company, offset by decrease in certain non-recurring professional charges related to business combination.
Selling, general and administrative expenses of $34.6 million for the nine months ended September 30, 2024 increased by $3.3 million, or 10.5%, from $31.3 million for the nine months ended September 30, 2023, primarily due to increase in professional charges related to SOX compliance, increased marketing and software expenses to support overall growth of the Company, offset by decrease in certain non-recurring professional charges related to business combination and legal expenses.
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Other Expense, net
Other expense, net were as follows:
(in thousands)Three Months Ended September 30,Nine Months Ended September 30,
20242023$ Change20242023$ Change
Other (expense) income
Interest expense$(23,246)$(19,997)$(3,249)$(65,836)$(55,461)$(10,375)
Debt extinguishment and modification costs(43)(43)(8,666)(8,666)
Other income, net711732(21)2,0111,319692
Total other expense, net$(22,578)$(19,265)$(3,313)$(72,491)$(54,142)$(18,349)
Interest expense
Interest expense of $23.2 million for the three months ended September 30, 2024 increased by $3.2 million, or 16.2%, from $20.0 million for the three months ended September 30, 2023, due to increased outstanding balance of the term loan facility used for the acquisition of the Plastiq business and redemption of redeemable senior preferred stock, offset by a decrease in the revolving credit facility.
Interest expense of $65.8 million for the nine months ended September 30, 2024 increased by $10.4 million, or 18.7%, from $55.5 million for the nine months ended September 30, 2023, due to increased interest rates and increased outstanding balance of the term loan facility used for the acquisition of the Plastiq business and redemption of redeemable senior preferred stock, offset by a decrease in the revolving credit facility.
Debt extinguishment and modification costs
Debt extinguishment and modification costs of $0.04 million for the three months ended September 30, 2024 and $8.7 million for the nine months ended September 30, 2024, relates to the refinancing of the Company's credit facilities on May 16, 2024.
Income tax (benefit) expense
Income tax expense was as follows:
(in thousands)Three Months Ended September 30,Nine Months Ended September 30,
20242023$ Change20242023$ Change
Income before income taxes$15,507 $4,241 $11,266 $26,791 $5,345 $21,446 
Income tax expense$4,899 $4,328 $571 $9,996 $6,550 $3,446 
Effective tax rate31.6 %102.1 %37.3 %122.5 %
We compute our interim period income tax expense or benefit by using a forecasted EAETR and adjust for any discrete items arising during the interim period and any changes in our projected full-year business interest expense and taxable income. The EAETR for 2024 is 36.0% and includes the income tax provision on pre-tax income and a tax provision related to establishment of a valuation allowance for deferred income tax on the future portion of the Section 163(j) limitation created by additional 2024 interest expense. The effective tax rate for 2024 changed primarily due to an increase in the valuation allowance against certain business interest carryover deferred tax assets.
Our consolidated effective income tax rates differ from the statutory rate due to timing and permanent differences between amounts calculated under GAAP and the U.S. tax code. The consolidated effective income tax rate for 2024 may not be indicative of our effective tax rate for future periods.
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Segment Results
The CODM's review of segment performance and allocation of resources are based on the Adjusted EBITDA (a non-GAAP financial measure). Adjusted EBITDA at each segment level includes revenues of the segment, less costs of revenue (excluding depreciation and amortization) and operating expenses that are directly related those revenues. Operating overhead and shared costs are managed centrally and included in corporate segment.
This non-GAAP financial measure helps to illustrate the underlying financial and business trends relating to results of operations of the Company and therefore used as a measure of segment profit or loss for the purposes of evaluation of segment performance and allocation of resources.
SMB Payments
(in thousands)Three Months Ended September 30,Nine Months Ended September 30,
20242023Change20242023Change
Revenues$158,770 $140,241 $18,529$457,875 $443,122 $14,753
Adjusted EBITDA$28,644 $27,613 $1,031$82,265 $84,449 $(2,184)
Key Indicators:
Merchant bankcard processing dollar value$15,517,131$14,150,995$1,366,136$46,096,861$44,483,491$1,613,370
Merchant bankcard transaction count195,786178,72117,065564,855522,47042,385
Revenues
Revenue from our SMB Payments segment was $158.8 million for the three months ended September 30, 2024, compared to $140.2 million for the three months ended September 30, 2023. The increase of $18.5 million, or 13.2%, was primarily driven by increased transaction count and processed merchant bankcard dollar value. The Company's merchant card fee revenue from the SMB Payments segment ($153.1 million for 2024 and $136.3 million for 2023) as a percentage of merchant bankcard processing dollar value during 2024 increased to 0.99% from 0.96% during 2023.

Revenue from our SMB Payments segment was $457.9 million for the nine months ended September 30, 2024, compared to $443.1 million for the nine months ended September 30, 2023. The increase of $14.8 million, or 3.3%, was primarily driven by a decrease in certain incentives, decrease in rates as the Company's merchant card fee revenue from the SMB Payments segment ($443.6 million for 2024 and $428.5 million for 2023) as a percentage of merchant bankcard processing dollar value during 2024 remained consistent at 0.96% as compared to 2023.
Adjusted EBITDA
Adjusted EBITDA from our SMB Payments segment was $28.6 million for the three months ended September 30, 2024, compared to $27.6 million for the three months ended September 30, 2023. The increase of $1 million or 3.7% was primarily driven by the contribution margin from increased revenue offset by increased selling, general and administrative expenses and mix related margin compression.
Adjusted EBITDA from our SMB Payments segment was $82.3 million for the nine months ended September 30, 2024, compared to $84.4 million for the nine months ended September 30, 2023. The decrease of $2.2 million or 2.6% was primarily driven by a decrease in certain incentive revenues, mix related margin compression and higher level of chargeback losses and other operating expenses.
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B2B Payments
(in thousands)Three Months Ended September 30,Nine Months Ended September 30,
20242023Change20242023Change
Revenues$22,143 $13,985 $8,158$65,368 $19,744 $45,624
Adjusted EBITDA$1,933 $1,359 $574$5,209 $1,877 $3,332
Key Indicators:
B2B issuing dollar volume$255,323 $221,456 $33,867$732,589 $636,361 $96,228
B2B issuing transaction count256 267 $(11)738 829 $(91)
Revenues
Revenue from our B2B Payments segment was $22.1 million for the three months ended September 30, 2024, compared to $14.0 million for the three months ended September 30, 2023. The increase of $8.2 million was primarily driven by revenue from the Plastiq business and growth in CPX business.
Revenue from our B2B Payments segment was $65.4 million for the nine months ended September 30, 2024, compared to $19.7 million for the nine months ended September 30, 2023. The increase of $45.6 million was primarily driven by revenue from the Plastiq business and growth in CPX business.
Adjusted EBITDA
Adjusted EBITDA from our B2B Payments segment of $1.9 million for the three months ended September 30, 2024, compared to $1.4 million for the three months ended September 30, 2023. The increase in Adjusted EBITDA of $0.6 million was primarily driven by $1.3 million in the Plastiq business, offset by decrease of $0.7 million in the CPX business due to certain bad debt write-offs. The Plastiq business was acquired on July 31, 2023.
Adjusted EBITDA from our B2B Payments segment of $5.2 million for the nine months ended September 30, 2024, compared to $1.9 million for the nine months ended September 30, 2023.The increase in Adjusted EBITDA of $3.3 million was contributed by $0.9 million in the CPX business and $2.4 million in the Plastiq business. The Plastiq business was acquired on July 31, 2023.
Enterprise Payments
(in thousands)Three Months Ended September 30,Nine Months Ended September 30,
20242023Change20242023Change
Revenues$47,099 $35,174 $11,925$131,758 $93,919 $37,839
Adjusted EBITDA$40,940 $29,757 $11,183$112,911 $77,853 $35,058
Key Indicators:
Average billed clients832,351590,578241,773766,370525,274241,096
Average new enrollments62,87556,2696,60657,28151,8645,417
Revenues
Revenue from our Enterprise Payments segment was $47.1 million for the three months ended September 30, 2024, compared to $35.2 million for the three months ended September 30, 2023. The increase of $11.9 million or 33.9%, was primarily driven by an increase in billed clients and new customer enrollments, and growth in interest income due to higher balances of permissible investments.
35


Revenue from our Enterprise Payments segment was $131.8 million for the nine months ended September 30, 2024, compared to $93.9 million for the nine months ended September 30, 2023. The increase of $37.8 million or 40.3%, was primarily driven by an increase in billed clients and new customer enrollments, and growth in interest income due to higher balances of permissible investments.
Adjusted EBITDA
Adjusted EBITDA from our Enterprise Payments segment was $40.9 million for the three months ended September 30, 2024, compared to $29.8 million for the three months ended September 30, 2023. The increase of $11.2 million or 37.6%, was primarily driven by increases in revenues.
Adjusted EBITDA from our Enterprise Payments segment was $112.9 million for the nine months ended September 30, 2024, compared to $77.9 million for the nine months ended September 30, 2023. The increase of $35.1 million or 45.0%, was primarily driven by increases in revenues.
Three Months Ended September 30, 2024
(in thousands)SMB PaymentsB2B
Payments
Enterprise PaymentsCorporateTotal Consolidated
Reconciliation of Adjusted EBITDA to GAAP Measure
Adjusted EBITDA$28,644 $1,933 $40,940 $(16,876)$54,641 
Interest expense— (1,066)— (22,180)(23,246)
Depreciation and amortization(6,939)(1,261)(4,304)(1,229)(13,733)
Debt modification and extinguishment expenses— — — (43)(43)
Selling, general and administrative (non-recurring)— — — (696)(696)
Non-cash stock based compensation(4)(73)(33)(1,306)(1,416)
Income (loss) before taxes$21,701 $(467)$36,603 $(42,330)$15,507 
Three Months Ended September 30, 2023
(in thousands)SMB PaymentsB2B
Payments
Enterprise PaymentsCorporateTotal Consolidated
Reconciliation of Adjusted EBITDA to GAAP Measure
Adjusted EBITDA$27,613 $1,359 $29,757 $(13,767)$44,962 
Interest expense— (498)(62)(19,437)(19,997)
Depreciation and amortization(9,136)(719)(5,947)(1,473)(17,275)
Selling, general and administrative (non-recurring)— — — (2,114)(2,114)
Non-cash stock based compensation(114)(36)(66)(1,285)(1,501)
Other non-recurring gain, net— — — 166 166 
Income (loss) before taxes$18,363 $106 $23,682 $(37,910)$4,241 





36


Nine Months Ended September 30, 2024
(in thousands)SMB PaymentsB2B
Payments
Enterprise PaymentsCorporateTotal Consolidated
Reconciliation of Adjusted EBITDA to GAAP Measure
Adjusted EBITDA$82,265 $5,209 $112,911 $(47,853)$152,532 
Interest expense(1)(3,280)— (62,555)(65,836)
Depreciation and amortization(24,065)(3,992)(12,431)(3,742)(44,230)
Debt modification and extinguishment expenses— — — (8,666)(8,666)
Selling, general and administrative (non-recurring)— — — (2,131)(2,131)
Non-cash stock based compensation(12)(299)(98)(4,469)(4,878)
Income (loss) before taxes$58,187 $(2,362)$100,382 $(129,416)$26,791 

Nine Months Ended September 30, 2023
(in thousands)SMB PaymentsB2B
Payments
Enterprise PaymentsCorporateTotal Consolidated
Reconciliation of Adjusted EBITDA to GAAP Measure
Adjusted EBITDA$84,449 $1,877 $77,853 $(40,484)$123,695 
Interest expense— (498)(293)(54,670)(55,461)
Depreciation and amortization(27,553)(756)(18,571)(6,423)(53,303)
Selling, general and administrative (non-recurring)— — — (4,410)(4,410)
Non-cash stock based compensation(408)(237)(195)(4,343)(5,183)
Other non-recurring gain, net— — — 
Income (loss) before taxes$56,488 $386 $58,794 $(110,323)$5,345 

Critical Accounting Policies and Estimates 
Our Unaudited Consolidated Financial Statements have been prepared in accordance with GAAP for interim periods, which often require the judgment of management in the selection and application of certain accounting principles and methods. Our critical accounting policies and estimates are discussed in "Management's Discussion and Analysis of Financial Condition and Results of Operations" in our Annual Report on Form 10-K for the year ended December 31, 2023. There have been no material changes to these critical accounting policies and estimates as of September 30, 2024.

Liquidity and Capital Resources
Liquidity and capital resource management is a process focused on providing the funding we need to meet our short-term and long-term cash and working capital needs. We have used our funding sources to build our merchant portfolio, for technology solutions and to make acquisitions with the expectation that such investments will generate cash flows sufficient to cover our working capital and other anticipated needs, including our acquisition strategy. We anticipate that cash on hand, funds generated from operations and available borrowings under our revolving credit facility are sufficient to meet our working capital requirements for at least the next 12 months.
Our principal uses of cash are to fund business operations and administrative costs, and to service our debt. 
37


Our working capital, defined as current assets less current liabilities, was $37.7 million at September 30, 2024 and $16.6 million at September 30, 2023. As of September 30, 2024, we had cash totaling $41.1 million compared to $24.6 million at September 30, 2023. These cash balances do not include restricted cash of $13.4 million and $13.9 million at September 30, 2024 and September 30, 2023, respectively, which reflects cash accounts holding customer settlement funds and cash reserves for potential losses. The current portion of long-term debt included in current liabilities was $8.4 million and $6.2 million at September 30, 2024 and September 30, 2023, respectively. At September 30, 2024, we had availability of approximately $70.0 million under our revolving credit facility. 
The following table and discussion reflect our changes in cash flows for the comparative nine month periods.
Nine Months Ended September 30,
(in thousands)20242023
Net cash provided by (used in): 
Operating activities$61,852 $72,680 
Investing activities(24,734)(51,224)
Financing activities84,716 157,029 
Net (decrease) increase in cash and cash equivalents and restricted cash$121,834 $178,485 
Cash Provided by Operating Activities
Net cash provided by operating activities was $61.9 million for the nine months ended September 30, 2024 compared to $72.7 million for the nine months ended September 30, 2023. The $10.8 million decrease in 2024 was primarily driven by changes in the operating assets and liabilities.
Cash Used in Investing Activities 
Net cash used in investing activities was $24.7 million and $51.2 million for the nine months ended September 30, 2024 and 2023, respectively. For the nine months ended September 30, 2024, investing activities included additions to property, equipment and software of $17.0 million, $0.2 million related to net payments received on loans to ISOs and $7.5 million related to the acquisition of intangible assets and an investment in an unconsolidated entity. For the nine months ended September 30, 2023, net cash used in investing activities included the acquisition of business of $28.2 million, $7.9 million of cash used to fund acquisitions of intangible assets, $15.3 million of cash used to acquire property, equipment and software and offset by $0.2 million related to net payments received on loans to ISOs.
Cash Provided by Financing Activities 
Net cash used in financing activities was $84.7 million for the nine months ended September 30, 2024, compared to $157.0 million of cash provided by financing activities for the nine months ended September 30, 2023. The net cash used in financing activities for the nine months ended September 30, 2024 included changes in the net obligations for funds held on the behalf of customers of $116.1 million and borrowings under the 2024 Credit Agreement net of issue discounts of $830.2 million, offset by $661.9 million of cash used for the repayment of the principal of the 2021 Credit Agreement and debt issuance and modification costs related to the refinancing, $167.8 million related to the redemption of senior preferred stock and accumulated unpaid dividend, $2.1 million for the redemption of redeemable NCI in subsidiary, $22.1 million of cash dividends paid to redeemable senior preferred stockholders, $1.2 million of cash used for shares withheld for taxes and $5.0 million of payments of contingent consideration. The net cash provided by financing activities for the nine months ended September 30, 2023 included $28.2 million of cash used for the repayment of debt, $17.9 million of cash dividends paid to redeemable senior preferred stockholders, $1.0 million of cash used for shares withheld for taxes and share repurchases, $4.7 million of payments of contingent consideration for business combinations and $0.9 million of debt modification costs, which was offset by changes in the net obligations for funds held on the behalf of customers of $165.6 million and $44.0 million in borrowings under the revolving credit facility.
38


Long-term Debt 
As of September 30, 2024, we had outstanding debt obligations, including the current portion and net of unamortized debt discount of $816.4 million, compared to $638.7 million at December 31, 2023, resulting in an increase of $177.8 million. The increase is due to the refinancing of the 2021 Credit Agreement on May 16, 2024. The debt balance at September 30, 2024 consisted of $832.9 million outstanding under the term facility offset by $16.5 million of unamortized debt discounts and issuance costs. Minimum amortization of the term facility are equal quarterly installments in aggregate annual amounts equal to 1.0% of the original principal, with the balance paid upon maturity. The term facility matures on May 16, 2031 and the revolving credit facility matures on May 16, 2029.
The Credit Agreement contains representations and warranties, financial and collateral requirements, mandatory payment events, events of default and affirmative and negative covenants, including without limitation, covenants that restrict among other things, the ability to create liens, pay dividends or distribute assets from the loan parties to the Company, merge or consolidate, dispose of assets, incur additional indebtedness, make certain investments or acquisitions, enter into certain transactions (including with affiliates) and to enter into certain leases.
If the aggregate principal amount of outstanding revolving loans and letters of credit under the 2024 Credit Agreement exceeds 35% of the total revolving credit facility thereunder, the loan parties are required to comply with certain restrictions on its Total Net Leverage Ratio. If applicable, the maximum permitted Total Net Leverage Ratio is: 1) 6.90:1.00 at each fiscal quarter ended September 30, 2024 through December 31, 2025; 2) 6.40:1.00 at each fiscal quarter ended March 31, 2026 and each fiscal quarter thereafter. As of September 30, 2024, the Company was in compliance with the covenants in the 2024 Credit Agreement.

Effect of New Accounting Pronouncements and Recently Issued Accounting Pronouncements Not Yet Adopted
From time to time, new accounting pronouncements are issued by the FASB or other standards setting bodies that may affect our current and/or future financial statements. See Note 1, Basis of Presentation and Significant Accounting Policies, to our Unaudited Consolidated Financial Statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q, for a discussion of recently issued accounting pronouncements not yet adopted. 

Item 3. Quantitative and Qualitative Disclosures About Market Risk
For quantitative and qualitative disclosures about market risk, see Item 7A, "Quantitative and Qualitative Disclosures About Market Risk," of our Annual Report on Form 10-K for the year ended December 31, 2023. Our exposures to market risk have not changed materially since December 31, 2023.

Item 4. Controls and Procedures
Evaluation of Disclosure Controls and Procedures
We maintain disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) of the Exchange Act, designed to provide reasonable assurance that information required to be disclosed by the Company in reports that it files or submits under the Exchange Act is recorded, processed, summarized or reported within the time periods specified in SEC rules and regulations and that such information is accumulated and communicated to our management, including our principal executive officer (CEO), our principal financial officer (CFO) and, as appropriate, to allow timely decisions regarding required disclosures.
Management, with the participation of the CEO and CFO, has evaluated the effectiveness of the Company's disclosure controls and procedures as of September 30, 2024. Based on that evaluation, the Company's CEO and CFO concluded that the Company's disclosure controls and procedures were effective as of September 30, 2024.
39


Changes in Internal Control over Financial Reporting
There have been no changes in the Company's internal control over financial reporting during the three and nine months ended September 30, 2024 that have materially affected, or are reasonably likely to materially affect, the Company's internal control over financial reporting.
As of June 30, 2024, the public float of the Company exceeded $75.0 million resulting in a change in the filing status of the Company to an accelerated filer.

40


PART II. OTHER INFORMATION
Item 1. Legal Proceedings
We are involved in certain legal proceedings and claims, which arise in the ordinary course of business. In the opinion of the Company, based on consultations with internal and external counsel, the results of any of these ordinary course matters, individually and in the aggregate, are not expected to have a material effect on our results of operations, financial condition, or cash flows. As more information becomes available and we determine that an unfavorable outcome is probable on a claim and that the amount of probable loss that we will incur on that claim is reasonably estimable, we will record an accrued expense for the claim in question. If and when we record such an accrual, it could be material and could adversely impact our results of operations, financial condition and cash flows.
Item 1A. Risk Factors
In addition to the other information set forth in this report, you should carefully consider the factors discussed in our Annual Report under Part I, Item 1A "Risk Factors" because these risk factors may affect our operations and financial results. The risks described in the Annual Report are not the only risks we face. Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial may also materially adversely affect our business, financial condition and operating results.
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
Unregistered Sales of Equity Securities and Use of Proceeds
None.
Issuer Purchases of Equity Securities
The Company's purchases of its Common Stock during the three months ended September 30, 2024 were as follows:
Period
Total Number of Shares Purchased(1)
Average Price Paid per ShareTotal Number of Shares Purchased as Part of Publicly Announced Plans or ProgramsMaximum Number of Shares that May Yet Be Purchased Under the Plans or Programs
July 1-31, 202413,624$5.47 690,296
August 1-31, 202457,048 $5.45 690,296
September 1-30, 202436,439$6.01 690,296
Total107,111 $5.65 — 
(1)Represents shares (in whole units) withheld to satisfy employees' tax withholding obligations related to the vesting of restricted stock awards, which was determined based on the fair market value on the vesting date.

Item 3. Defaults Upon Senior Securities
N/A
Item 4. Mine Safety Disclosures
N/A

41


Item 5. Other Information
Rule 10b5-1 Director and Officer Trading Arrangements
On June 16, 2023, Sean Kiewiet, an officer of the Company as defined in Section 16 of the Exchange Act, adopted a Rule 10b5-1 trading arrangement as defined in Item 408(a) of the SEC's Regulation S-K.
Officer or Director Name and TitleActionPlan TypeDateNumber of Shares to be soldExpiration
Sean Kiewiet,
Chief Strategy Officer
AdoptedRule 10b5-1June 16, 2023620,000December 31, 2024

Item 6. Exhibits
Exhibit Description
 
 
 
 
 
 
10.4
10.5
42


10.18
 
32 **
101.INS *XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
101.SCH *XBRL Taxonomy Extension Schema Document
101.CAL *XBRL Taxonomy Extension Calculation Linkbase Document
101.LAB *XBRL Taxonomy Extension Label Linkbase Document
101.PRE *XBRL Taxonomy Extension Presentation Linkbase Document
101.DEF *XBRL Taxonomy Extension Definition Linkbase Document
* Filed herewith.
** Furnished herewith.
Indicates exhibits that constitute management contracts or compensation plans or arrangements.
43



SIGNATURES 
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
                        PRIORITY TECHNOLOGY HOLDINGS, INC.
November 7, 2024
/s/ Thomas C. Priore
Thomas C. Priore
President, Chief Executive Officer and Chairman
(Principal Executive Officer)
November 7, 2024
/s/ Timothy M. O'Leary
Tim O'Leary
Chief Financial Officer
(Principal Financial Officer)


44
EXHIBIT 21.1
Subsidiaries of Priority Technology Holdings, Inc.

Priority Technology Holdings, Inc.
Priority Holdings, LLC
Priority Payment Systems, LLC
Priority Hospitality Technology, LLC
Priority Ovvi, LLC
Priority Payright Health Solutions, LLC
Priority Commerce Canada, Inc. (Canada)
Priority Real Estate Technology, LLC
Priority Finance, LLC
Priority Commercial Payments, LLC
Plastiq, Powered by Priority LLC
Plastiq Canada, Inc. (Canada)
Finxera Holdings, Inc.
Finxera Intermediate, LLC
Finxera, Inc.
Priority IDC Private Limited (India)
Enhanced Capital RETC Fund XII, LLC
Priority Account Administration Services, Inc.
Priority Tech Ventures, LLC
Priority Ambient TPA Solutions, LLC
Priority Property Rev, LLC
Priority Wave, LLC
Priority Build, LLC


EXHIBIT 21.1
Priority IR, LLC

Exhibit 31.1
CERTIFICATION OF PRINCIPAL EXECUTIVE OFFICER PURSUANT TO
EXCHANGE ACT RULE 13a-14(a) AS ADOPTED PURSUANT TO
SECTION 303 OF THE SARBANES-OXLEY ACT OF 2002

I, Thomas C. Priore, certify that:

1.I have reviewed this quarterly report on Form 10-Q of Priority Technology Holdings, Inc.;

2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4.The registrant's other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a)Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;
(b)Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;
(c)Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
(d)Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5.The registrant's other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):

(a)All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and
(b)Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting.
November 7, 2024/s/ THOMAS C. PRIORE
Thomas C. Priore
Chief Executive Officer and Chairman
(Principal Executive Officer)

Exhibit 31.2
l
CERTIFICATION OF PRINCIPAL FINANCIAL OFFICER PURSUANT TO
EXCHANGE ACT RULE 13a-14(a) AS ADOPTED PURSUANT TO
SECTION 303 OF THE SARBANES-OXLEY ACT OF 2002


I, Timothy M. O’Leary, certify that:

1.I have reviewed this quarterly report on Form 10-Q of Priority Technology Holdings, Inc.;

2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4.The registrant's other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a)Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;
(b)Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;
(c)Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
(d)Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5.The registrant's other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):

(a)All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and
(b)Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting.
November 7, 2024/s/ TIMOTHY M. O’LEARY
Timothy M. O’Leary
Chief Financial Officer
(Principal Financial Officer)

Exhibit 32
CERTIFICATION OF PRINCIPAL EXECUTIVE OFFICER AND PRINCIPAL FINANCIAL OFFICER
PURSUANT TO 18 U.S.C. SECTION 1350, AS ADOPTED PURSUANT TO SECTION 906 OF THE
SARBANES-OXLEY ACT OF 2002


In connection with the Quarterly Report on Form 10-Q of Priority Technology Holdings, Inc. (the "Company") for the quarter ended September 30, 2024 as filed with the Securities and Exchange Commission (the "Report"), each of the undersigned, on the dates indicated below, hereby certifies pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that:

1.The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Act of 1934; and
2.The information contained in the Report fairly presents, in all material respects, the financial condition and results of operation of the Company.

November 7, 2024/s/ THOMAS C. PRIORE
Thomas C. Priore
Chief Executive Officer and Chairman
(Principal Executive Officer)


November 7, 2024/s/ TIMOTHY M. O’LEARY
Timothy M. O’Leary
Chief Financial Officer
(Principal Financial Officer)



The foregoing certifications are being furnished solely pursuant to 18 U.S.C. § 1350 and are not being filed as part of the Report on Form 10-Q or as a separate disclosure document.


v3.24.3
Cover - shares
9 Months Ended
Sep. 30, 2024
Nov. 01, 2024
Cover [Abstract]    
Document Type 10-Q  
Document Quarterly Report true  
Document Period End Date Sep. 30, 2024  
Document Transition Report false  
Entity File Number 001-37872  
Entity Registrant Name Priority Technology Holdings, Inc.  
Entity Incorporation, State or Country Code DE  
Entity Tax Identification Number 47-4257046  
Entity Address, Address Line One 2001 Westside Parkway  
Entity Address, Address Line Two Suite 155  
Entity Address, City or Town Alpharetta,  
Entity Address, State or Province GA  
Entity Address, Postal Zip Code 30004  
City Area Code 404  
Local Phone Number 952-2107  
Title of 12(b) Security Common Stock, par value $0.001  
Trading Symbol PRTH  
Security Exchange Name NASDAQ  
Entity's Reporting Status Current Yes  
Entity Interactive Data Current Yes  
Entity Filer Category Accelerated Filer  
Entity Small Business true  
Entity Emerging Growth Company false  
Entity Shell Company false  
Entity Common Stock, Shares Outstanding   77,165,973
Entity Central Index Key 0001653558  
Amendment Flag false  
Document Fiscal Period Focus Q3  
Document Fiscal Year Focus 2024  
Current Fiscal Year End Date --12-31  
v3.24.3
Unaudited Consolidated Balance Sheets - USD ($)
$ in Thousands
Sep. 30, 2024
Dec. 31, 2023
Current assets:    
Cash and cash equivalents $ 41,072 $ 39,604
Restricted cash 13,398 11,923
Accounts receivable, net of allowances of $7,887 and $5,289, respectively 73,393 58,551
Prepaid expenses and other current assets 19,103 13,273
Current portion of notes receivable, net of allowance of $0 and $0, respectively 2,567 1,468
Settlement assets and customer/subscriber account balances 879,361 756,475
Total current assets 1,028,894 881,294
Notes receivable, less current portion 3,727 3,728
Property, equipment and software, net 51,603 44,680
Goodwill 376,091 376,103
Intangible assets, net 248,819 273,350
Deferred income taxes, net 25,477 22,533
Other noncurrent assets 25,058 13,649
Total assets 1,759,669 1,615,337
Current liabilities:    
Accounts payable and accrued expenses 67,009 52,643
Accrued residual commissions 35,818 33,025
Customer deposits and advance payments 4,205 3,934
Current portion of long-term debt 8,350 6,712
Settlement and customer/subscriber account obligations 875,815 755,754
Total current liabilities 991,197 852,068
Long-term debt, net of current portion, discounts and debt issuance costs 808,081 631,965
Other noncurrent liabilities 19,241 18,763
Total liabilities 1,818,519 1,502,796
Commitments and contingencies (Note 14)
Redeemable senior preferred stock, net of discounts and issuance costs:    
Redeemable senior preferred stock, $0.001 par value; 250,000 shares authorized; 225,000 shares issued at September 30, 2024 and December 31, 2023; 88,064 and 225,000 shares outstanding at September 30, 2024 and December 31, 2023, respectively 105,098 258,605
Stockholders' deficit:    
Preferred stock, $0.001; 100,000,000 shares authorized; 0 issued or outstanding at September 30, 2024 and December 31, 2023 0 0
Common Stock, $0.001 par value; 1,000,000,000 shares authorized; 81,440,659 and 79,589,055 shares issued at September 30, 2024 and December 31, 2023, respectively; and 77,092,558 and 76,956,889 shares outstanding at September 30, 2024 and December 31, 2023, respectively 77 77
Treasury stock at cost, 4,348,101 and 2,632,166 shares at September 30, 2024 and December 31, 2023, respectively (19,278) (12,815)
Additional paid-in capital 0 0
Accumulated other comprehensive loss (66) (29)
Accumulated deficit (146,571) (134,951)
Total stockholders' deficit attributable to stockholders of Priority (165,838) (147,718)
Non-controlling interests in consolidated subsidiaries 1,890 1,654
Total stockholders' deficit (163,948) (146,064)
Total liabilities, redeemable senior preferred stock, redeemable NCI and stockholders' deficit $ 1,759,669 $ 1,615,337
v3.24.3
Unaudited Consolidated Balance Sheets (Parenthetical) - USD ($)
$ in Thousands
Sep. 30, 2024
Dec. 31, 2023
Statement of Financial Position [Abstract]    
Accounts receivable allowance for credit loss $ 7,887 $ 5,289
Notes receivable, allowance for credit loss $ 0 $ 0
Temporary equity par value (in dollars per share) $ 0.001 $ 0.001
Temporary equity, shares authorized (in shares) 250,000 250,000
Temporary equity, shares issued (in shares) 225,000 225,000
Temporary equity, shares outstanding (in shares) 88,064 225,000
Preferred stock par value (in dollars per share) $ 0.001 $ 0.001
Preferred stock authorized (in shares) 100,000,000 100,000,000
Preferred stock shares issued (in shares) 0 0
Preferred stock, shares outstanding (in shares) 0 0
Common shares, par value (in dollars per share) $ 0.001 $ 0.001
Common shares authorized (in shares) 1,000,000,000 1,000,000,000
Common stock issued (in shares) 81,440,659 79,589,055
Common stock, shares outstanding (in shares) 77,092,558 76,956,889
Treasury stock (in shares) 4,348,101 2,632,166
v3.24.3
Unaudited Consolidated Statements of Operations and Comprehensive Income (Loss) - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Income Statement [Abstract]        
Revenues $ 227,049 $ 189,015 $ 652,635 $ 556,333
Operating expenses        
Cost of revenue (excludes depreciation and amortization) 141,070 116,682 408,486 353,929
Salary and employee benefits 21,748 20,129 66,017 58,286
Depreciation and amortization 13,733 17,275 44,230 53,303
Selling, general and administrative 12,413 11,423 34,620 31,328
Total operating expenses 188,964 165,509 553,353 496,846
Operating income 38,085 23,506 99,282 59,487
Other (expense) income        
Interest expense (23,246) (19,997) (65,836) (55,461)
Debt extinguishment and modification costs (43) 0 (8,666) 0
Other income, net 711 732 2,011 1,319
Total other expense, net (22,578) (19,265) (72,491) (54,142)
Income before income taxes 15,507 4,241 26,791 5,345
Income tax expense 4,899 4,328 9,996 6,550
Net income (loss) 10,608 (87) 16,795 (1,205)
Less: Dividends and accretion attributable to redeemable senior preferred stockholders (5,121) (12,192) (36,348) (35,252)
Less: Return on redeemable NCI in consolidated subsidiary 0 0 (639) 0
Net income (loss) attributable to common stockholders 5,487 (12,279) (20,192) (36,457)
Other comprehensive income ( loss)        
Foreign currency translation adjustments (28) (65) (37) (34)
Comprehensive income (loss) $ 5,459 $ (12,344) $ (20,229) $ (36,491)
Earnings (loss) per common share:        
Basic (in dollars per share) $ 0.07 $ (0.16) $ (0.26) $ (0.47)
Diluted (in dollars per share) $ 0.07 $ (0.16) $ (0.26) $ (0.47)
Weighted-average common shares outstanding:        
Basic (in shares) 77,973 78,381 77,910 78,270
Diluted (in shares) 80,095 78,381 77,910 78,270
v3.24.3
Unaudited Consolidated Statements of Changes in Stockholders' Deficit and Non-Controlling Interest - USD ($)
$ in Thousands
Total
Deficit Attributable to Stockholders
Common Stock
Treasury Stock
APIC
AOCI
Accumulated Deficit
NCIs
Beginning balance, common stock (in shares) at Dec. 31, 2022     76,044,000          
Beginning balance, treasury stock (in shares) at Dec. 31, 2022       2,341,000        
Beginning balance at Dec. 31, 2022 $ (102,786) $ (104,041) $ 76 $ (11,559) $ 9,650 $ 0 $ (102,208) $ 1,255
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Equity-classified stock-based compensation 1,936 1,936     1,936      
ESPP compensation and vesting of stock-based compensation (in shares)     517,000          
ESPP compensation and vesting of stock-based compensation 37 37     37      
Shares withheld for taxes (in shares)     (157,000) 157,000        
Shares withheld for taxes (777) (777)   $ (777)        
Dividends on redeemable senior preferred stock (10,477) (10,477)     (10,477)      
Accretion of redeemable senior preferred stock (818) (818)     (818)      
Adjustment to NCI (403)             (403)
Foreign currency translation adjustment 24 24       24    
Net income (loss) (506) (506)         (506)  
Ending balance, common stock (in shares) at Mar. 31, 2023     76,404,000          
Ending balance, treasury stock (in shares) at Mar. 31, 2023       2,498,000        
Ending balance at Mar. 31, 2023 (113,770) (114,622) $ 76 $ (12,336) 328 24 (102,714) 852
Beginning balance, common stock (in shares) at Dec. 31, 2022     76,044,000          
Beginning balance, treasury stock (in shares) at Dec. 31, 2022       2,341,000        
Beginning balance at Dec. 31, 2022 (102,786) (104,041) $ 76 $ (11,559) 9,650 0 (102,208) 1,255
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Net income (loss) (1,205)              
Ending balance, common stock (in shares) at Sep. 30, 2023     76,634,000          
Ending balance, treasury stock (in shares) at Sep. 30, 2023       2,564,000        
Ending balance at Sep. 30, 2023 (134,882) (136,248) $ 77 $ (12,577) 0 (34) (123,714) 1,366
Beginning balance, common stock (in shares) at Mar. 31, 2023     76,404,000          
Beginning balance, treasury stock (in shares) at Mar. 31, 2023       2,498,000        
Beginning balance at Mar. 31, 2023 (113,770) (114,622) $ 76 $ (12,336) 328 24 (102,714) 852
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Equity-classified stock-based compensation 1,746 1,746     1,746      
ESPP compensation and vesting of stock-based compensation (in shares)     192,000          
ESPP compensation and vesting of stock-based compensation 43 43     43      
Shares withheld for taxes (in shares)     (65,000) 65,000        
Shares withheld for taxes (241) (241)   $ (241)        
Dividends on redeemable senior preferred stock (10,934) (10,934)     (10,934)      
Accretion of redeemable senior preferred stock (831) (831)     (831)      
Foreign currency translation adjustment 7 7       7    
Reclassification of negative additional paid-in capital 0       9,648   (9,648)  
Net income (loss) (612) (612)         (612)  
Ending balance, common stock (in shares) at Jun. 30, 2023     76,531,000          
Ending balance, treasury stock (in shares) at Jun. 30, 2023       2,563,000        
Ending balance at Jun. 30, 2023 (124,592) (125,444) $ 76 $ (12,577) 0 31 (112,974) 852
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Equity-classified stock-based compensation 1,501 1,501     1,501      
ESPP compensation and vesting of stock-based compensation (in shares)     103,000          
ESPP compensation and vesting of stock-based compensation 39 39 $ 1   38      
Shares withheld for taxes (in shares)       1,000        
Dividends on redeemable senior preferred stock (11,348) (11,348)     (11,348)      
Accretion of redeemable senior preferred stock (844) (844)     (844)      
Issuance of profit interests/common equity in subsidiaries 514             514
Foreign currency translation adjustment (65) (65)       (65)    
Reclassification of negative additional paid-in capital 0       10,653   (10,653)  
Net income (loss) (87) (87)         (87)  
Ending balance, common stock (in shares) at Sep. 30, 2023     76,634,000          
Ending balance, treasury stock (in shares) at Sep. 30, 2023       2,564,000        
Ending balance at Sep. 30, 2023 $ (134,882) (136,248) $ 77 $ (12,577) 0 (34) (123,714) 1,366
Beginning balance, common stock (in shares) at Dec. 31, 2023 76,956,889   76,957,000          
Beginning balance, treasury stock (in shares) at Dec. 31, 2023 2,632,166     2,632,000        
Beginning balance at Dec. 31, 2023 $ (146,064) (147,718) $ 77 $ (12,815) 0 (29) (134,951) 1,654
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Equity-classified stock-based compensation 1,540 1,540     1,540      
ESPP compensation and vesting of stock-based compensation (in shares)     429,000          
ESPP compensation and vesting of stock-based compensation 49 49     49      
Shares withheld for taxes (in shares)     (123,000) 123,000        
Shares withheld for taxes (421) (421)   $ (421)        
Exchange for PHOT redeemable NCI (in shares)     (1,428,000) 1,428,000        
Exchange for PHOT redeemable NCI (5,837) (5,837) $ (1) $ (5,255) (581)      
Dividends on redeemable senior preferred stock (11,821) (11,821)     (11,821)      
Accretion of redeemable senior preferred stock (841) (841)     (841)      
Issuance of profit interests/common equity in subsidiaries 93             93
Foreign currency translation adjustment (13) (13)       (13)    
Reclassification of negative additional paid-in capital 0       11,654   (11,654)  
Net income (loss) 5,193 5,193         5,193  
Ending balance, common stock (in shares) at Mar. 31, 2024     75,835,000          
Ending balance, treasury stock (in shares) at Mar. 31, 2024       4,183,000        
Ending balance at Mar. 31, 2024 $ (158,122) (159,869) $ 76 $ (18,491) 0 (42) (141,412) 1,747
Beginning balance, common stock (in shares) at Dec. 31, 2023 76,956,889   76,957,000          
Beginning balance, treasury stock (in shares) at Dec. 31, 2023 2,632,166     2,632,000        
Beginning balance at Dec. 31, 2023 $ (146,064) (147,718) $ 77 $ (12,815) 0 (29) (134,951) 1,654
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Net income (loss) $ 16,795              
Ending balance, common stock (in shares) at Sep. 30, 2024 77,092,558   77,092,000          
Ending balance, treasury stock (in shares) at Sep. 30, 2024 4,348,101     4,348,000        
Ending balance at Sep. 30, 2024 $ (163,948) (165,838) $ 77 $ (19,278) 0 (66) (146,571) 1,890
Beginning balance, common stock (in shares) at Mar. 31, 2024     75,835,000          
Beginning balance, treasury stock (in shares) at Mar. 31, 2024       4,183,000        
Beginning balance at Mar. 31, 2024 (158,122) (159,869) $ 76 $ (18,491) 0 (42) (141,412) 1,747
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Equity-classified stock-based compensation 1,744 1,744     1,744      
ESPP compensation and vesting of stock-based compensation (in shares)     190,000          
ESPP compensation and vesting of stock-based compensation 60 60     60      
Shares withheld for taxes (in shares)     (57,000) 57,000        
Shares withheld for taxes (182) (182)   $ (182)        
Redemption of PHOT redeemable NCI 3,765 3,765     3,765      
Return on PHOT redeemable NCI (58) (58)     (58)      
Dividends on redeemable senior preferred stock (8,426) (8,426)     (8,426)      
Accretion of redeemable senior preferred stock (10,139) (10,139)     (10,139)      
Issuance of profit interests/common equity in subsidiaries 85             85
Foreign currency translation adjustment 4 4       4    
Reclassification of negative additional paid-in capital 0       13,054   (13,054)  
Net income (loss) 994 994         994  
Ending balance, common stock (in shares) at Jun. 30, 2024     75,968,000          
Ending balance, treasury stock (in shares) at Jun. 30, 2024       4,240,000        
Ending balance at Jun. 30, 2024 (170,275) (172,107) $ 76 $ (18,673) 0 (38) (153,472) 1,832
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Equity-classified stock-based compensation 1,358 1,358     1,358      
ESPP compensation and vesting of stock-based compensation (in shares)     419,000          
ESPP compensation and vesting of stock-based compensation 56 56     56      
Shares withheld for taxes (in shares)     (108,000) 108,000        
Shares withheld for taxes (605) (605)   $ (605)        
PHOT share issuance (in shares)     813,000          
PHOT share issuance 1 1 $ 1          
Dividends on redeemable senior preferred stock (4,786) (4,786)     (4,786)      
Accretion of redeemable senior preferred stock (335) (335)     (335)      
Issuance of profit interests/common equity in subsidiaries 58             58
Foreign currency translation adjustment (28) (28)       (28)    
Reclassification of negative additional paid-in capital 0       3,707   (3,707)  
Net income (loss) $ 10,608 10,608         10,608  
Ending balance, common stock (in shares) at Sep. 30, 2024 77,092,558   77,092,000          
Ending balance, treasury stock (in shares) at Sep. 30, 2024 4,348,101     4,348,000        
Ending balance at Sep. 30, 2024 $ (163,948) $ (165,838) $ 77 $ (19,278) $ 0 $ (66) $ (146,571) $ 1,890
v3.24.3
Unaudited Consolidated Statements of Cash Flows - USD ($)
$ in Thousands
9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Cash flows from operating activities:    
Net income (loss) $ 16,795 $ (1,205)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:    
Depreciation and amortization of assets 44,230 53,303
Stock-based, ESPP and incentive units compensation 4,878 5,183
Amortization of debt issuance costs and discounts 2,250 2,812
Debt extinguishment and modification costs 8,666 0
Deferred income tax (2,944) (2,432)
Change in contingent consideration 3,280 906
Other non-cash items, net (37) (169)
Change in operating assets and liabilities:    
Accounts receivable (15,712) 17,931
Prepaid expenses and other current assets (2,808) (2,630)
Income taxes (receivable) payable (3,000) 498
Notes receivable (883) (668)
Accounts payable and other accrued liabilities 12,864 302
Customer deposits and advance payments 271 3,802
Other assets and liabilities, net (5,998) (4,953)
Net cash provided by operating activities 61,852 72,680
Cash flows from investing activities:    
Acquisition of business, net of cash acquired 0 (28,182)
Additions to property, equipment and software (17,044) (15,268)
Notes receivable, net (216) 151
Acquisitions of assets and other investing activities (7,474) (7,925)
Net cash used in investing activities (24,734) (51,224)
Cash flows from financing activities:    
Proceeds from issuance of long-term debt, net of issue discount 830,200 0
Debt issuance and modification costs paid (6,901) (807)
Repayments of long-term debt (656,460) (4,650)
Borrowings under revolving credit facility 0 44,000
Repayments of borrowings under revolving credit facility 0 (23,500)
Redemption of PHOT redeemable NCI (2,130) 0
Repurchases of shares withheld for taxes (1,208) (1,018)
Redemption of senior preferred stock (136,936) 0
Redemption of accumulated unpaid dividend on redeemable senior preferred stock (30,819) 0
Dividends paid to redeemable senior preferred stockholders (22,099) (17,908)
Settlement and customer/subscriber accounts obligations, net 116,065 165,610
Payment of contingent consideration related to business combination (4,996) (4,698)
Net cash provided by financing activities 84,716 157,029
Net increase in cash and cash equivalents, and restricted cash 121,834 178,485
Cash and cash equivalents and restricted cash at beginning of period 796,223 560,610
Cash and cash equivalents and restricted cash at end of period 918,057 739,095
Reconciliation of cash and cash equivalents, and restricted cash:    
Cash and cash equivalents 41,072 24,595
Restricted cash 13,398 13,890
Cash and cash equivalents included in settlement assets and customer/subscriber account balances (see Note 4) 863,587 700,610
Cash paid for income taxes, net of refunds 918,057 739,095
Supplemental cash flow information:    
Cash paid for interest 53,406 54,670
Non-cash investing and financing activities:    
Adjustment to value of profit interest units 0 596
Acquisition of intangible asset (5,751) 193
Measurement period adjustment to purchase price 12 110
Cash portion of dividend payable for redeemable senior preferred stock [1] 0 6,810
Issuance of NCI $ 236 $ 184
[1] Paid on October 2, 2023
v3.24.3
Basis of Presentation and Significant Accounting Policies
9 Months Ended
Sep. 30, 2024
Accounting Policies [Abstract]  
Basis of Presentation and Significant Accounting Policies Basis of Presentation and Significant Accounting Policies
Business, Consolidation and Presentation
Priority Technology Holdings, Inc. is a holding company with no material operations of its own. Priority Technology Holdings, Inc. and its consolidated subsidiaries are referred to herein collectively as "Priority," the "Company," "we," "our" or "us," unless the context requires otherwise. Priority is the payments and banking fintech that streamlines collecting, storing, lending and sending money through its innovative commerce engine to unlock revenue and generate operational success for businesses.
The Company operates on a calendar year ending each December 31 and on four calendar quarters ending on March 31, June 30, September 30 and December 31 of each year. Results of operations reported for interim periods are not necessarily indicative of results for the entire year.
The accompanying Unaudited Consolidated Financial Statements include the accounts of the Company and its majority-owned subsidiaries. All material intercompany balances and transactions have been eliminated in consolidation. These Unaudited Consolidated Financial Statements have been prepared in accordance with GAAP for interim financial information pursuant to the rules and regulations of the SEC. The Consolidated Balance Sheet as of December 31, 2023 was derived from the audited financial statements included in the Company's Annual Report on Form 10-K for the year ended December 31, 2023 but does not include all disclosures required by GAAP for annual financial statements.
NCI represents the equity interest in certain consolidated entities in which the Company owns less than 100% of the profit interests. Changes in the Company's ownership interest while the Company retains its controlling interest are accounted for as equity transactions. As of September 30, 2024, there was no income attributable to NCI in accordance with the applicable operating agreements.
In the opinion of the Company's management, all known adjustments necessary for a fair presentation of the Unaudited Consolidated Financial Statements for interim periods have been made. These adjustments consist of normal recurring accruals and estimates that affect the carrying amounts of assets and liabilities. These Unaudited Consolidated Financial Statements should be read in conjunction with the Consolidated Financial Statements and notes thereto included in the Company's Annual Report on Form 10-K for the year ended December 31, 2023.
Use of Estimates
The preparation of Unaudited Consolidated Financial Statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the Unaudited Consolidated Financial Statements and the reported amounts of revenues and expenses during the reported period. Actual results could materially differ from those estimates.
Foreign Currency
The Company's reporting currency is the U.S. dollar. The functional currency of the Indian subsidiary of the Company is the Indian Rupee (i.e. local currency of Republic of India). The functional currency of the Canadian subsidiaries of the Company is the Canadian Dollar. Accordingly, assets and liabilities denominated in a foreign currency are translated into U.S. dollars at the current exchange rate on the last day of the reporting period. Revenues and expenses are translated using the average exchange rate in effect during the reporting period. Translation adjustments are reported as a component of accumulated other comprehensive income (loss).
Recently Issued Accounting Standards Pending Adoption
Segment Reporting ASU 2023-07
In November 2023, the FASB issued ASU 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures, which requires incremental reportable segment disclosures, primarily about significant segment expenses. The amendments also require entities with a single reportable segment to provide all disclosures required by these amendments, and all existing segment disclosures. This guidance is effective for fiscal years beginning after December 15, 2023, and interim periods after December 15, 2024. The Company will adopt this guidance for the year ended December 31, 2024. This guidance is expected to only impact the disclosures with no impact on the results of operations, financial position or cash flows.
Income Taxes ASU 2023-09
In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740): Improvement to Income Tax Disclosures, to enhance the transparency and decision usefulness of income tax disclosures. The guidance includes improvements to income tax disclosures primarily related to the rate reconciliation and income taxes paid. This guidance is effective for annual periods beginning after December 15, 2024, with early adoption permitted. The Company is in the process of evaluating the potential effects this guidance will have on its disclosures.
Profit Interest ASU 2024-01
In March 2024, the FASB issued ASU 2024-01, Profit Interest and Similar Awards ("ASU 2024-01"), to improve GAAP by adding an illustrative example to demonstrate how an entity should apply the scope in paragraph 718-10-15-3 to determine whether profit interest and similar awards should be accounted for in accordance with Topic 718, Compensation- Stock Compensation. This guidance is effective for annual periods beginning after December 15, 2024, with early adoption permitted. The Company is in the process of evaluating the potential effects this guidance will have.
v3.24.3
Acquisition
9 Months Ended
Sep. 30, 2024
Business Combination, Asset Acquisition, and Joint Venture Formation [Abstract]  
Acquisition Acquisition
Plastiq Acquisition
On May 23, 2023, Priority’s subsidiary, Plastiq, Powered by Priority, LLC (the "acquiring entity"), entered into a stalking horse equity and asset purchase agreement (the "Purchase Agreement") with Plastiq, Inc. and certain of its affiliates ("Plastiq") to acquire substantially all of the assets of Plastiq, including the equity interest in Plastiq Canada, Inc. Plastiq is a buyer funded B2B payments platform offering bill pay and instant access to working capital to its customers and complements the Company's existing supplier-funded B2B payments business. On May 24, 2023, Plastiq filed voluntary petitions for relief under Chapter 11 of Title 11 of the United States Code in the United States Bankruptcy Court for the District of Delaware.
The purchase was completed on July 31, 2023 for a total purchase consideration of approximately $37.0 million. The total purchase consideration included $28.5 million in cash and the remaining consideration is in the nature of deferred or contingent consideration and certain equity interest in the acquiring entity. The cash consideration for the purchase was funded by borrowings from the Company's revolving credit facility.
The acquisition was accounted for as a business combination using the acquisition method of accounting, under which the acquired assets and assumed liabilities were recognized at their fair values as of July 31, 2023, with the excess of the fair value of consideration transferred over the fair value of the net assets acquired recognized as goodwill. The fair values of the acquired assets and assumed liabilities as of July 31, 2023 were estimated by management using the discounted cash flow method and other factors specific to certain assets and liabilities. The final purchase price allocation is set forth in the table below.
(in thousands)
Consideration:
Cash$28,500 
Contingent consideration payments (1)
8,419 
Common equity of acquiring entity330 
Less: cash and restricted cash acquired(278)
Total purchase consideration, net of cash and restricted cash acquired$36,971 
Recognized amounts of assets acquired and liabilities assumed:
Accounts receivable$831 
Prepaid expenses490 
Settlement assets8,277 
Equipment, net47 
Goodwill(3)
7,240 
Intangible assets(2)
30,460 
Accounts payable and accrued expenses(1,881)
Customer deposits(214)
Settlement obligations(8,279)
Total purchase consideration$36,971 
(1)The fair value of the contingent consideration payments issued was determined utilizing a Monte Carlo simulation. The contingent consideration payments were calculated based on the path for the simulated metrics and the contractual terms of the contingent consideration payments and were discounted to present value at a rate reflecting the risk associated with the payoffs. The fair value was estimated to be the average present value of the contingent consideration payments over all iterations of the simulation.
(2)The intangible assets acquired consist of $13.0 million for customer relationships, $7.0 million for referral partner relationships, $6.5 million for technology and $3.9 million for trade name.
(3)During the first and second quarters of 2024, the Company recorded immaterial measurement period adjustments due to a pre-acquisition tax accrual and security deposit which resulted in an adjustment to goodwill, accounts payable and accrued expenses, and prepaid expenses.
v3.24.3
Revenues
9 Months Ended
Sep. 30, 2024
Revenue from Contract with Customer [Abstract]  
Revenues Revenues
Disaggregation of Revenues
The following table presents a disaggregation of our consolidated revenues by type:
Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)2024202320242023
Revenue Type:
Merchant card fees$171,814 $146,974 $499,007 $441,142 
Money transmission services33,868 25,831 94,352 70,955 
Outsourced services and other services(2)
18,063 13,181 49,984 34,768 
Equipment3,304 3,029 9,292 9,468 
Total revenues(1)
$227,049 $189,015 $652,635 $556,333 
(1)Includes contracts with an original duration of one year or less and variable consideration under a stand-ready series of distinct days of service. The aggregate fixed consideration portion of customer contracts with an initial contract duration greater than one year is not material.
(2)Approximately $13.8 million and $38.8 million of interest income on customer funds for the three and nine months ended September 30, 2024, respectively, and $9.7 million and $21.9 million for the three and nine months ended September 30, 2023, respectively, is included in outsourced services and other services revenue in the table above. Approximately $0.6 million and $1.8 million of interest income on corporate funds for the three and nine months ended September 30, 2024, respectively, and $0.5 million and $1.1 million three and nine months ended September 30, 2023, respectively, is included in other income, net on the Company's Unaudited Consolidated Statements of Operations and Comprehensive Income (Loss) and not reflected in the table above.
The following table presents a disaggregation of our consolidated revenues by segment:
Three Months Ended September 30, 2024
(in thousands)Merchant Card FeesMoney Transmission ServicesOutsourced and Other ServicesEquipmentTotal
Segment
SMB Payments$153,061 $— $2,405 $3,304 $158,770 
B2B Payments18,924 — 3,219 — 22,143 
Enterprise Payments521 33,868 12,710 — 47,099 
Eliminations(692)— (271)— (963)
Total revenues$171,814 $33,868 $18,063 $3,304 $227,049 
Nine Months Ended September 30, 2024
(in thousands)Merchant Card FeesMoney Transmission ServicesOutsourced and Other ServicesEquipmentTotal
Segment
SMB Payments$443,557 $— $5,026 $9,292 $457,875 
B2B Payments55,895 — 9,473 — 65,368 
Enterprise Payments1,325 94,352 36,081 — 131,758 
Eliminations(1,770)— (596)— (2,366)
Total revenues$499,007 $94,352 $49,984 $9,292 $652,635 

Three Months Ended September 30, 2023
(in thousands)Merchant Card FeesMoney Transmission ServicesOutsourced and Other ServicesEquipmentTotal
Segment
SMB Payments$136,292 $— $920 $3,029 $140,241 
B2B Payments10,838 — 3,147 — 13,985 
Enterprise Payments124 25,831 9,219 — 35,174 
Eliminations(280)— (105)— (385)
Total revenues$146,974 $25,831 $13,181 $3,029 $189,015 

Nine Months Ended September 30, 2023
(in thousands)Merchant Card FeesMoney Transmission ServicesOutsourced and Other ServicesEquipmentTotal
Segment
SMB Payments$428,524 $— $5,130 $9,468 $443,122 
B2B Payments12,718 — 7,026 — 19,744 
Enterprise Payments179 70,955 22,785 — 93,919 
Eliminations(279)— (173)— (452)
Total revenues$441,142 $70,955 $34,768 $9,468 $556,333 
Deferred revenues were not material for the three and nine months ended September 30, 2024 and 2023.
Contract Assets and Contract Liabilities
Material contract assets and liabilities are presented net at the individual contract level in the Unaudited Consolidated Balance Sheets and are classified as current or noncurrent based on the nature of the underlying contractual rights and obligations.
Contract liabilities were $0.5 million and $0.6 million as of September 30, 2024 and December 31, 2023, respectively. Substantially all of these balances are recognized as revenue within 12 months.
Net contract assets were not material for any period presented.
Impairment losses recognized on contract assets arising from the Company's contracts with customers were not material for the three and nine months ended September 30, 2024 and 2023.
Impairment losses recognized on receivables arising from the Company's contracts with customers were $1.1 million and $1.5 million for the three and nine months ended September 30, 2024, respectively, and were immaterial for the three and nine months ended September 30, 2023.
v3.24.3
Settlement Assets and Customer/Subscriber Account Balances and Related Obligations
9 Months Ended
Sep. 30, 2024
Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]  
Settlement Assets and Customer/Subscriber Account Balances and Related Obligations Settlement Assets and Customer/Subscriber Account Balances and Related Obligations
SMB Payments Segment
In the Company's SMB Payments reportable segment, funds settlement refers to the process of transferring funds for sales and credits between card issuers and merchants. The standards of the card networks require possession of funds during the settlement process by a member bank which controls the clearing transactions. Since settlement funds are required to be in the possession of a member bank until the merchant is funded, these funds are not assets of the Company and the associated obligations are not liabilities of the Company. Therefore, neither is recognized in the Company's Unaudited Consolidated Balance Sheets. Member banks held merchant funds of $10.8 million and $98.0 million at September 30, 2024 and December 31, 2023, respectively.
Exception items that become the liability of the Company are recorded as merchant losses, a component of cost of revenue in the Company's Unaudited Consolidated Statements of Operations and Comprehensive Income (Loss). Exception items that the Company is still attempting to collect from the merchants through the funds settlement process or merchant reserves are recognized as settlement assets and customer/subscriber account balances in the Company's Unaudited Consolidated Balance Sheets, with an offsetting reserve for those amounts the Company estimates it will not be able to recover. Expenses for merchant losses for the three and nine months ended September 30, 2024 were $2.5 million and $8.9 million, respectively. Expenses for merchant losses for the three and nine months ended September 30, 2023 were $1.6 million and $3.7 million, respectively.
B2B Payments Segment
In the Company's B2B Payments segment, the Company earns revenues by processing transactions for FIs and other business customers. Customers transfer funds to the Company, which are held in either company-owned bank accounts controlled by the Company or bank-owned FBO accounts controlled by the banks, until such time that the transactions are settled with the customer payees. Amounts due to customer payees that are held by the Company in company-owned bank accounts are included in restricted cash in the Company's Unaudited Consolidated Balance Sheets. Amounts due to customer payees that are held in bank-owned FBO accounts are not assets of the Company, and the associated obligations are not liabilities of the Company. Therefore, neither is recognized in the Company's Unaudited Consolidated Balance Sheets. Bank-owned FBO accounts held funds of $109.8 million and $69.0 million at September 30, 2024 and December 31, 2023, respectively. Company-owned bank accounts held $1.4 million and $1.2 million at September 30, 2024 and December 31, 2023, respectively, which are included in restricted cash and settlement and customer/subscriber account obligations in the Company's Unaudited Consolidated Balance Sheets.
Exception items that the Company is still attempting to collect from the customers through the funds settlement process are recognized as settlement assets and customer/subscriber account balances in the Company's Unaudited Consolidated Balance Sheets, with an offsetting reserve for those amounts the Company estimates it will not be able to recover. Expenses for these merchant losses for the three and nine months ended September 30, 2024 were $0.0 million and $0.3 million, respectively. Expenses for merchant losses for the three and nine months ended September 30, 2023 were not material.
The Company also accepts card payments from its B2B Payments segment customers and processes disbursements to their vendors within the Plastiq business. The time lag between authorization and settlement of card transactions creates certain receivables (from card networks) and payables (to the vendors of customers). These receivables and payables arise from the settlement activities that the Company performs on the behalf of its customers and therefore, are presented as settlement assets and related obligations.
Enterprise Payments Segment
In the Company's Enterprise Payments segment revenue is derived primarily from enrollment fees, monthly subscription fees and transaction-based fees from licensed money transmission services. As part of its licensed money transmission services, the Company accepts deposits from consumers and subscribers which are held in bank accounts maintained by the Company on behalf of consumers and subscribers. After accepting deposits, the Company is allowed to invest available balances in these accounts in certain permitted investments, and the return on such investments contributes to the Company's net cash inflows. These balances are payable on demand. As such, the Company recorded these balances and related obligations as current assets and current liabilities. The nature of these balances are cash and cash equivalents, but they are not available for day-to-day operations of the Company. Therefore, the Company has classified these balances as settlement assets and customer/subscriber account balances and the related obligations as settlement and customer/subscriber account obligations in the Company's Unaudited Consolidated Balance Sheets.
Exception items that become the liability of the Company are recorded as merchant losses, a component of cost of revenue in the Company's Unaudited Consolidated Statements of Operations and Comprehensive Income (Loss). Exception items that the Company is still attempting to collect from the merchants through the funds settlement process or merchant reserves are recognized as settlement assets and customer/subscriber account balances in the Company's Unaudited Consolidated Balance Sheets, with an offsetting reserve for those amounts the Company estimates it will not be able to recover. Expenses for merchant losses for the three and nine months ended September 30, 2024 were $0.0 million and $0.4 million, respectively. Expenses for merchant losses for the three and nine months ended September 30, 2023 were not material.
In certain states, the Company accepts deposits under agency arrangement with member banks wherein accepted deposits remain under the control of the member banks. Therefore, the Company does not record assets for the deposits accepted and liabilities for the associated obligation. Agency owned accounts held $36.8 million and $19.6 million at September 30, 2024 and December 31, 2023, respectively.
The Company's consolidated settlement assets and customer/subscriber account balances and settlement and customer/subscriber account obligations were as follows:
(in thousands)September 30, 2024December 31, 2023
Settlement Assets, net of estimated losses(1):
Card settlements due from merchants$4,694 $2,705 
Card settlements due from networks10,150 8,185 
Other settlement assets930 889 
Customer/subscriber account balances
Cash and cash equivalents863,587 744,696 
Total settlement assets and customer/subscriber account balances$879,361 $756,475 
Settlement and Customer/Subscriber Account Obligations:
Customer account obligations$847,168 $710,775 
Subscriber account obligations16,419 33,921 
Total customer/subscriber account obligations863,587 744,696 
Due to customers' payees(2)
12,228 11,058 
Total settlement and customer/subscriber account obligations$875,815 $755,754 
(1)Allowance for estimated losses was $8.2 million and $6.6 million as of September 30, 2024 and December 31, 2023, respectively.
(2)Includes $10.2 million and $8.2 million as of September 30, 2024 and December 31, 2023, respectively, of card settlements due from networks and the remainder is included in restricted cash on our Unaudited Consolidated Balance Sheets.
v3.24.3
Notes Receivable
9 Months Ended
Sep. 30, 2024
Receivables [Abstract]  
Notes Receivable Notes Receivable
The Company had notes receivable of $6.3 million and $5.2 million as of September 30, 2024 and December 31, 2023, respectively, which are reported as current portion of notes receivable and notes receivable less current portion on the Company's Unaudited Consolidated Balance Sheets. The notes receivable carried weighted-average interest rates of 18.6% as of September 30, 2024 and December 31, 2023. The notes receivable are comprised of notes receivable from ISOs, and under the terms of the agreements the Company preserves the right to hold back residual payments due to the ISOs and to apply such residuals against future payments due to the Company. As of September 30, 2024 and December 31, 2023, the Company had no allowance for doubtful notes receivable.
As of September 30, 2024, the principal payments for the Company's notes receivable are due as follows:
(in thousands)
Twelve months ending September 30,
2025$2,567 
20261,270 
20271,304 
20281,153 
After 2028— 
Total$6,294 
v3.24.3
Property, Equipment and Software
9 Months Ended
Sep. 30, 2024
Property, Plant and Equipment [Abstract]  
Property, Equipment and Software Property, Equipment and Software
A summary of property, equipment and software, net was as follows:
(in thousands)September 30, 2024December 31, 2023
Computer software$100,399 $78,492 
Equipment11,474 10,377 
Leasehold improvements2,742 1,535 
Furniture and fixtures1,367 1,442 
Property, equipment and software115,982 91,846 
Less: Accumulated depreciation(66,500)(56,442)
Capital work in-progress2,121 9,276 
Property, equipment and software, net$51,603 $44,680 
Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)2024202320242023
Depreciation expense$3,523 $2,763 $10,122 $8,335 
Computer software represents purchased software and internally developed software that is used to provide the Company's services to its customers.
Fully depreciated assets are retained in property, equipment and software, net, until removed from service. During the nine months ended September 30, 2024 , certain fully depreciated assets were removed from service.
v3.24.3
Goodwill and Other Intangible Assets
9 Months Ended
Sep. 30, 2024
Goodwill and Intangible Assets Disclosure [Abstract]  
Goodwill and Other Intangible Assets Goodwill and Other Intangible Assets
Goodwill
The Company's goodwill relates to the following reporting units:
(in thousands)September 30, 2024December 31, 2023
SMB Payments$124,139 $124,139 
Enterprise Payments244,712 244,712 
Plastiq (B2B Payments)7,240 7,252 
Total$376,091 $376,103 
The following table summarizes the changes in the carrying value of goodwill:
(in thousands)Amount
Balance at December 31, 2023$376,103 
Plastiq adjustment(12)
Balance at September 30, 2024
$376,091 
As of September 30, 2024, the Company is not aware of any triggering events for impairment that have occurred since the last annual impairment test.
Other Intangible Assets
Other intangible assets consisted of the following:
September 30, 2024Weighted-average
Useful Life
(in thousands, except weighted-average data)Gross Carrying ValueAccumulated AmortizationNet Carrying Value
Other intangible assets:
ISO and referral partner relationships$182,339 $(46,280)$136,059 14.6
Residual buyouts143,564 (101,536)42,028 6.2
Customer relationships109,017 (94,724)14,293 8.4
Merchant portfolios83,350 (64,410)18,940 6.5
Technology57,639 (26,312)31,327 8.7
Trade names7,104 (3,032)4,072 10.6
Non-compete agreements3,390 (3,390)— 0.0
Money transmission licenses(1)
2,100 — 2,100 
Total $588,503 $(339,684)$248,819 9.5
(1)These assets have an indefinite useful life.
December 31, 2023Weighted-average
Useful Life
(in thousands, except weighted-average data)Gross Carrying ValueAccumulated AmortizationNet Carrying Value
Other intangible assets:
ISO and referral partner relationships$182,339 $(36,506)$145,833 14.7
Residual buyouts135,164 (92,699)42,465 6.3
Customer relationships109,017 (92,781)16,236 8.4
Merchant portfolios83,350 (56,139)27,211 6.5
Technology57,639 (22,712)34,927 9.0
Trade names7,104 (2,526)4,578 11.7
Non-compete agreements3,390 (3,390)— 0.0
Money transmission licenses(1)
2,100  2,100 
Total $580,103 $(306,753)$273,350 9.7
(1)These assets have an indefinite useful life.
Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)2024202320242023
Amortization expense(1)
$10,210 $14,512 $34,108 $44,968 
(1)Included in amortization expense is $0.4 million and $1.2 million for the three and nine months ended September 30, 2024, respectively, and $0.1 million and $0.3 million for the three and nine months ended September 30, 2023, respectively, related to the amortization of certain contract acquisition costs.
As of September 30, 2024, there were no impairment indicators present.
v3.24.3
Debt Obligations
9 Months Ended
Sep. 30, 2024
Debt Disclosure [Abstract]  
Debt Obligations Debt Obligations
Outstanding debt obligations consisted of the following:
September 30, 2024December 31, 2023
2024 Credit Agreement
Term facility - matures May 16, 2031, interest rate of 9.81% at September 30, 2024
$832,913 $— 
Revolving credit facility - $70.0 million line matures May 16, 2029, interest rate of 9.31% at September 30, 2024
— — 
2021 Credit Agreement - refinanced on May 16, 2024
Term facility - original maturity April 27, 2027, interest rate of 11.21% at December 31, 2023
— 654,373 
Revolving credit facility - $65.0 million line, original Maturity April 27, 2026, interest rate of 10.20% at December 31, 2023
— — 
Total debt obligations832,913 654,373 
Less: current portion of long-term debt(8,350)(6,712)
Less: unamortized debt discounts and deferred financing costs(16,482)(15,696)
Long-term debt, net$808,081 $631,965 
2024 Credit Agreement
On May 16, 2024, the Company entered into a Credit Agreement ("2024 Credit Agreement") which provides 1) a $835.0 million senior secured first lien term loan facility ; and 2) a $70.0 million senior secured revolving facility ("Credit facilities"). Proceeds from these Credit facilities were used to repay the outstanding balances under the 2021 Credit Agreement and redeem a portion of the Company's redeemable senior preferred stock (see Note 9. Redeemable Securities). In accordance with ASC 470, the Company determined on a creditor-by-creditor basis that the 2024 Credit Agreement was both a debt modification and extinguishment of the 2021 Credit Agreement. The Company expensed $3.9 million of previously unamortized fees and $4.8 million of debt issuance costs related to the refinancing which is reported in debt extinguishment and modification in the Company's Unaudited Consolidated Statements of Operations and Comprehensive Income (Loss).
Outstanding borrowings under the Credit agreement accrue interest using a base rate or a SOFR rate plus an applicable margin per year, subject to a SOFR rate floor of 0.50% per year. The revolving credit facility incurs an unused commitment fee on any undrawn amount in an amount equal to 0.50% per year of the unused portion. The future applicable interest rate margins may vary based on the Company's Total Net Leverage Ratio in addition to future changes in the underlying market rates for SOFR and the rate used for base-rate borrowings.
The 2024 Credit Agreement contains representations and warranties, financial and collateral requirements, mandatory payment events, events of default and affirmative and negative covenants, including without limitation, covenants that restrict among other things, the ability to create liens, pay dividends or distribute assets from the loan parties to the Company, merge or consolidate, dispose of assets, incur additional indebtedness, make certain investments or acquisitions, enter into certain transactions (including with affiliates) and to enter into certain leases.
If the aggregate principal amount of outstanding revolving loans and letters of credit under the 2024 Credit Agreement exceeds 35% of the total revolving credit facility thereunder, the loan parties are required to comply with certain restrictions on its Total Net Leverage Ratio. If applicable, the maximum permitted Total Net Leverage Ratio is: 1) 6.90:1.00 at each fiscal quarter ended September 30, 2024 through December 31, 2025; 2) 6.40:1.00 at each fiscal quarter ended March 31, 2026 and each fiscal quarter thereafter. As of September 30, 2024, the Company was in compliance with the covenants in the 2024 Credit Agreement.
2021 Credit Agreement
On April 27, 2021, the Company entered into the 2021 Credit Agreement with Truist which provides for: 1) a $300.0 million Initial Term Loan; 2) a $290.0 million Delayed Draw Term Loan (together, the "Term Facility"); and 3) a $40.0 million senior secured revolving credit facility. The First Amendment to the Credit Agreement on May 20, 2021, clarified and provided further detail on the Credit Agreement's terms. The Second Amendment to the Credit Agreement on September 17, 2021, increased the amount of the Delayed Draw Term Loan facility by $30.0 million to $320.0 million. The additional Delayed Draw Term Loan is part of the same class of term loans made pursuant to the original commitments under the Credit Agreement. The third amendment amended the reference rate from LIBOR to SOFR and increased the revolving facility from $40.0 million to $65.0 million effecting June 30, 2023. The fourth amendment increased the principal balance by $50.0 million and increased the quarterly principal amortization payment from $1.6 million to $1.7 million. Outstanding borrowings from the 2021 Credit Agreement were repaid on May 16, 2024 as part of the refinancing and the Company was released from any related commitments, guarantees and security interests.
Outstanding borrowings under the Credit Agreement accrued interest using either a base rate or a SOFR rate plus an applicable margin per year, subject to a SOFR rate floor of 1.00% per year. Accrued interest is payable on each interest payment date (as defined in the Credit Agreement). The revolving credit facility incurs an unused commitment fee on any undrawn amount in an amount equal to 0.50% per year of the unused portion. The future applicable interest rate margins may vary based on the Company's Total Net Leverage Ratio in addition to future changes in the underlying market rates for SOFR and the rate used for base-rate borrowings.
Proceeds from the Initial Term Loan were used to partially fund the refinancing of the Company's existing credit facilities as of April 27, 2021. Proceeds from the Delayed Draw Term Loan were used to fund the Company's acquisition of Finxera. Proceeds from the Fourth Amendment were used to repay the balance of the revolving credit facility (used to acquire the Plastiq business) and added additional cash for general corporate purposes.
Interest Expense and Amortization of Deferred Loan Costs and Discounts
Deferred financing costs and debt discounts are amortized using the effective interest method over the remaining term of the respective debt and are recorded as a component of interest expense. Unamortized deferred financing costs and debt discounts are included in long-term debt on the Company's Unaudited Consolidated Balance Sheets.
Interest expense for outstanding debt, including fees for undrawn amounts and amortization of deferred financing costs and debt discounts was as follows:
Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)2024202320242023
Interest expense(1),(2)
$23,246 $19,997 $65,836 $55,461 
(1)Included in interest expense is $1.1 million and $3.3 million related to the accretion of contingent consideration from acquisitions for the three and nine months ended September 30, 2024, respectively, $0.6 million and $0.8 million for the three and nine months ended September 30, 2023, respectively.
(2)Interest expense included amortization of deferred financing costs and debt discounts of $0.4 million and $2.3 million for the three and nine months ended September 30, 2024, respectively, and $1.0 million and $2.8 million for the three and nine months ended September 30, 2023, respectively.
v3.24.3
Redeemable Senior Preferred Stock and Warrants
9 Months Ended
Sep. 30, 2024
Temporary Equity [Abstract]  
Redeemable Senior Preferred Stock and Warrants Redeemable Senior Preferred Stock and Warrants
The redeemable senior preferred stock ranks senior to the Company's Common Stock, equal with any other class of the Company's stock designated as being ranked on a parity basis with the redeemable senior preferred stock and junior to any other class of the Company's stock, including preferred stock, that is designated as being ranked senior to the redeemable senior preferred stock, with respect to the payment and distribution of dividends, the purchase or redemption of the Company's stock and the liquidation, winding up of and distribution of assets of the Company.
The following table provides the redemption value of the redeemable senior preferred stock for the periods presented:
(in thousands)September 30, 2024December 31, 2023
Redeemable senior preferred stock $88,064 $225,000 
Accumulated unpaid dividend22,639 43,498 
Dividend payable— 7,027 
Redemption value110,703 275,525 
Less: unamortized discounts and issuance costs(5,605)(16,920)
Redeemable senior preferred stock, net of discounts and issuance costs:$105,098 $258,605 
The following table provides a reconciliation of the beginning and ending carrying amounts of the redeemable senior preferred stock for the periods presented:
(in thousands)SharesAmount
December 31, 2023225 $258,605 
Unpaid dividend on redeemable senior preferred stock — 4,699 
Accretion of discounts and issuance costs— 841 
Cash portion of dividend outstanding at March 31, 2024— 7,122 
Payment of cash portion of dividend outstanding at December 31, 2023— (7,027)
March 31, 2024225 264,240 
Redemption of senior preferred stock(1)
(137)(166,268)
Unpaid dividend on redeemable senior preferred stock— 1,871 
Accretion of discounts and issuance costs— 10,139 
Cash portion of dividend outstanding at June 30, 2024— 2,824 
Payment of cash portion of dividend outstanding at March 31, 2024— (7,122)
June 30, 202488 $105,684 
Unpaid dividend on redeemable senior preferred stock— 1,903 
Accretion of discounts and issuance cost— 335 
Payment of cash portion of dividend outstanding at June 30, 2024— (2,824)
September 30, 202488 $105,098 
(1)On May 16, 2024, the Company used proceeds totaling $170.0 million from the refinancing (see Note 8. Debt Obligations) to redeem a portion of the redeemable senior preferred stock. The redemption consisted of $136.9 million of redeemable senior preferred stock, $29.4 million for accumulated unpaid dividend, and $2.2 million of cash dividend and $1.5 million of accumulated unpaid dividend for the quarter ending June 30, 2024.
The dividend rate as of September 30, 2024 and December 31, 2023, was 17.6% and 17.7% respectively.
The following table provides a summary of the dividends for the periods presented:
Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)2024202320242023
Dividends paid in cash(1)
$2,883 $6,810 $15,073 $19,377 
Accumulated dividends accrued as part of the carrying value of redeemable senior preferred stock1,903 4,538 9,960 13,382 
Dividends declared$4,786 $11,348 $25,033 $32,759 
(1)Dividend payable for the three months ended September 30, 2023 was paid on October 2, 2023.
The dividend rate (capped at 22.50%) is equal to the three-month term SOFR (minimum of 1.00%), plus the three-month term SOFR spread adjustment of 0.26% plus the applicable margin of 12.00%. The dividend rate is subject to future increases if the Company doesn't comply with the minimum cash payment requirements outlined in the agreement, which includes required payments of dividends, required payments related to redemption or required prepayments. The dividend rate may also increase if the Company fails to obtain the required stockholder approval for a forced sale transaction triggered by investors or if an event of default as outlined in the agreement occurs.
In 2021, the Company issued warrants to purchase up to 1,803,841 shares of the Common Stock, at an exercise price of $0.001. As of September 30, 2024, none of the warrants have been exercised. The warrants are considered to be equity contracts indexed in the Company's own shares and therefore were recorded at their inception date relative fair value and are included in additional paid-in capital on the Company's Unaudited Consolidated Balance Sheets.
v3.24.3
Income Taxes
9 Months Ended
Sep. 30, 2024
Income Tax Disclosure [Abstract]  
Income Taxes Income Taxes
The Company's consolidated effective income tax rate for the three and nine months ended September 30, 2024, was 31.6% and 37.3%, respectively, compared to a consolidated effective income tax rate of 102.1% and 122.5% for the three and nine months ended September 30, 2023, respectively. The effective rates differed from the statutory rate of 21.0% primarily due to an increase in the valuation allowance against certain business interest carryover deferred tax assets, and certain forecasted nondeductible expenses.
Valuation Allowance for Deferred Income Tax Assets
The Company considers all available positive and negative evidence to determine whether sufficient taxable income will be generated in the future to permit realization of the existing deferred tax assets. In accordance with the provisions of ASC 740, Income Taxes, the Company is required to provide a valuation allowance against deferred income tax assets when it is "more likely than not" that some portion or all of the deferred tax assets will not be realized.
Based on management's assessment, as of September 30, 2024, the Company continues to record a full valuation allowance against non-deductible interest expense. The Company will continue to evaluate the realizability of the net deferred tax asset on a quarterly basis and, as a result, the valuation allowance may change in future periods.
v3.24.3
Stockholders' Deficit
9 Months Ended
Sep. 30, 2024
Equity [Abstract]  
Stockholders' Deficit Stockholders' Deficit
The Company is authorized to issue 100,000,000 shares of preferred stock with such designations, voting and other rights and preferences as may be determined from time to time by the Board of Directors. As of September 30, 2024 and December 31, 2023, the Company has not issued any shares of preferred stock.
Share Repurchase Program
In 2022, Priority's Board of Directors authorized a general share repurchase program under which the Company may purchase up to 2,000,000 shares of its outstanding Common Stock for a total of up to $10.0 million. Under the terms of this plan, the Company may purchase shares through open market purchases, unsolicited or solicited privately negotiated transactions, or in another manner so long as it complies with applicable rules and regulations. There have been no shares repurchased under this plan since December 2022. As of September 30, 2024, the Company has purchased 1,309,374 shares for $5.7 million under this plan.
v3.24.3
Stock-based Compensation
9 Months Ended
Sep. 30, 2024
Share-Based Payment Arrangement [Abstract]  
Stock-based Compensation Stock-based Compensation
Stock-based compensation expense was as follows:
Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)2024202320242023
Stock-based compensation expense$1,345 $1,491 $4,603 $5,147 
Incentive units compensation expense58 — 236 — 
ESPP compensation expense13 10 39 36
Total$1,416 $1,501 $4,878 $5,183 
Income tax benefit for stock-based compensation was immaterial for the three and nine months ended September 30, 2024 and 2023. No stock-based compensation has been capitalized.
2018 Plan
The Company's 2018 Plan initially provided for the issuance of up to 6,685,696 shares of the Company's Common Stock. On March 17, 2022, the Company's Board of Directors unanimously approved an amendment to the 2018 Plan, which was subsequently approved by our shareholders, to increase the number of shares authorized for issuance under the plan by 2,500,000 shares, resulting in 9,185,696 shares of the Company's Common Stock authorized for issuance under the plan.
As of September 30, 2024, the Company had 3,121,189 shares available for issuance under the 2018 Plan.
2021 Stock Purchase Plan
The 2021 Stock Purchase Plan provides for up to 200,000 shares to be purchased under the plan. Shares issued under the plan may be authorized but unissued or reacquired shares of Common Stock. All employees of the Company who work more than 20 hours per week and have been employed by the Company for at least 30 days may participate in the 2021 Stock Purchase Plan.
Under the 2021 Stock Purchase Plan, participants are offered, on the first day of the offering period, the option to purchase shares of Common Stock at a discount on the last day of the offering period. The offering period shall be for a period of three months and the first offering period began on January 10, 2022. The 2021 Stock Purchase Plan provides eligible employees the opportunity to purchase shares of the Company's Common stock at 95% of the lesser of the fair value on the first and last trading day of each offering period.
As of September 30, 2024, the Company had 57,254 shares available for issuance under the 2021 Stock Purchase Plan.
Non-voting Incentive Units
The Company issued non-voting incentive units to certain employees and partners in six subsidiaries. These non-voting incentive units were determined to be equity and are accounted for under ASC 718 Stock Compensation. The non-voting incentive units are either fully vested when granted, or vest according to the service period and/or performance measure noted in the grant agreement. As the non-voting incentive units are vested, they are recognized as NCI to the Company, who is the majority owner of the subsidiaries.
v3.24.3
Related Party Transactions
9 Months Ended
Sep. 30, 2024
Related Party Transactions [Abstract]  
Related Party Transactions Related Party Transactions
In February 2019, PHOT, a subsidiary of the Company, received a contribution of substantially all of the operating assets of eTab and Cumulus under asset contribution agreements. PHOT is a part of the Company's SMB reportable segment. These contributed assets were primarily composed of technology-related assets. Prior to these transactions, eTab was 80.0% owned by the Company's Chairman and Chief Executive Officer ("CEO"). No cash consideration was paid to the contributors of the eTab or Cumulus assets on the date of the transactions. As consideration for these contributed assets, the contributors were issued redeemable non-controlling preferred equity interests ("redeemable NCIs") in PHOT. Under these redeemable NCIs, the contributors were eligible to receive up to $4.5 million of profits earned by PHOT, plus a preferred yield (6.0% per year) on any undistributed preferred equity interest ("Total Preferred Equity Interest"). Once the total preferred equity interest is distributed to the holders, the redeemable NCIs cease to exist. The Company's CEO initially owned 83.3% of the redeemable NCIs, which ownership interest was subsequently reduced to 35.3% through the CEO's disposition of interests to others.
In November 2020, the Company agreed with the contributors to an exchange of shares of common stock of the Company, or cash, for the remaining undistributed Total Preferred Equity Interests of $4.8 million. An exchange valuation for the Company's common stock was established as of November 12, 2020 at the prior 20-day volume weighted average price of $2.78 per share. The exchange was contingent upon receiving approval of the Company's lenders; therefore, the binding exchange agreements were not entered into until after lender approval was received in April 2021 in connection with the debt refinancing.
In May 2021, the Company entered into exchange agreements and completed the exchange of 1,428,358 shares of common stock and $0.8 million of cash for the Total Preferred Equity Interests. The CEO received 605,623 shares of common stock of the Company in exchange for his 35.3% interest, and the Company's Chief Operating Officer (“COO”) received 413,081 shares of common stock of the Company in exchange for her 24.1% interest.
On October 31, 2023, a lawsuit was filed alleging that the Board breached its fiduciary duties by approving the above mentioned exchange transaction. The Company denied any wrongdoing. The lawsuit was settled on January 30, 2024, wherein the Company agreed to unwind the exchange transaction and received previously issued shares of common stock of the Company and promissory notes for the amount of cash paid from the CEO, COO and others in exchange of the reissuance of PHOT redeemable preferred units. The returned shares of common stock of the Company are recorded as treasury stock at their closing market price as of the settlement date of January 30, 2024. The reissued PHOT redeemable preferred units are recorded as redeemable NCI at their estimated fair value as of the settlement date on the Company’s Unaudited Consolidated Balance Sheets.
As of May 30, 2024, the Company approved redemption of PHOT redeemable preferred units for cash, common stock of the Company or a combination of both, at the sole discretion of the Company. The redeemable preferred units were accreted to their redemption value of $5.9 million as of May 30, 2024, through net loss available to common stockholders in the Company’s Unaudited Statements of Operations and Comprehensive Income (Loss). The exchange value of the Company's common stock was established based on the 30-day volume weighted average close price adjusted for market illiquidity. During the quarter ended June 30, 2024, the PHOT redeemable preferred units held by the CEO were redeemed in cash for $2.1 million and the promissory notes were satisfied. During the quarter ending September 30, 2024, the PHOT redeemable preferred units held by the COO were redeemed for 408,013 shares of the Company's common stock and PHOT redeemable preferred units held by other holders were redeemed for 404,628 shares of the Company's common stock.
v3.24.3
Commitments and Contingencies
9 Months Ended
Sep. 30, 2024
Commitments and Contingencies Disclosure [Abstract]  
Commitments and Contingencies Commitments and Contingencies
Minimum Annual Commitments with Third-party Processors
The Company has multi-year agreements with third parties to provide certain payment processing services to the Company. The Company pays processing fees under these agreements. Based on existing contracts in place, the Company is committed to pay minimum processing fees under these agreements of approximately $21.6 million in 2024 and $25.6 million in 2025.
Annual Commitment with Vendor
Effective January 1, 2022, the Company entered into a three year business cooperation agreement with a vendor to resell its services. Under the agreement, the Company purchased vendor services worth $1.5 million for the year ended December 31, 2023, and is committed to purchase vendor services worth $2.3 million in 2024.
Capital Commitments
The Company committed to capital contributions to fund the operations of certain subsidiaries totaling $26.0 million as of September 30, 2024 and December 31, 2023. The Company is obligated to make the contributions within 10 business days of receiving notice for such contribution from the subsidiary. As of September 30, 2024 and December 31, 2023, the Company has contributed $16.3 million and $11.8 million, respectively.
Contingent Consideration
The following table provides a reconciliation of the beginning and ending balance of the Company's contingent consideration liabilities related to completed acquisitions:
(in thousands)Contingent Consideration Liabilities
December 31, 2023$13,438 
Accretion of contingent consideration972 
Payment of contingent consideration(3,071)
March 31, 202411,339 
Accretion of discount on contingent consideration1,240 
Payment of contingent consideration(1,085)
June 30, 202411,494 
Accretion of discount on contingent consideration1,066 
Payment of contingent consideration(840)
September 30, 2024$11,720 
Legal Proceedings
The Company is involved in certain legal proceedings and claims which arise in the ordinary course of business. In the opinion of the Company and based on consultations with internal and external counsel, the results of any of these matters, individually and in the aggregate, are not expected to have a material effect on the Company's results of operations, financial condition or cash flows. As more information becomes available, and the Company determines that an unfavorable outcome is probable on a claim and that the amount of probable loss that the Company will incur on that claim is reasonably estimable, the Company will record an accrued expense for the claim in question. If and when the Company records such an accrual, it could be material and could adversely impact the Company's results of operations, financial condition and cash flows.
The Company is involved in a case that was filed on October 11, 2023 and is currently pending in the United States District Court for the Northern District of California (the “Complaint”). The Complaint is a putative class action against The Credit Wholesale Company, Inc. (“Wholesale”), Priority Technology Holdings, Inc., Priority Payment Systems (“PPS”), LLC and Wells Fargo Bank, N.A. (“Wells Fargo”). The Complaint alleges that Wholesale is an agent of Priority, PPS and Wells Fargo and that it made non-consensual recordation of telephonic communications with California businesses in violation of California Invasion of Privacy Act (the “Act”). The Complaint seeks to certify a class of affected businesses and an award of $5,000 per violation of the Act.
Concentration of Risks
While providing SMB Acquiring, B2B Payables, and Enterprise Payments processing services, Priority manages funds that are held on behalf of its customers. Because Priority is not a member bank, these customer funds are held in bank accounts maintained with member banks pursuant to sponsorship agreements which require, among other things, that the Company abide by the by-laws and regulations of the card associations and MTL regulators.
As of September 30, 2024, the Company's customer account balances of $847.2 million are maintained in accounts with certain FIs which are eligible to pass-through insurance subject to FDIC rules and regulations (refer to Note 4. Settlement Assets and Customer/Subscriber Account Balances and Related Obligations) A majority of the Company's cash, restricted cash and off-balance sheet settlement funds are held in certain FIs, substantially all of which is in excess of FDIC limits. The Company does not believe it is exposed to any significant credit risk from these transactions.
v3.24.3
Fair Value
9 Months Ended
Sep. 30, 2024
Fair Value Disclosures [Abstract]  
Fair Value Fair Value
Fair Value Measurements
The Company's contingent consideration liabilities derived from business combinations and are classified within Level 3 of the fair value hierarchy due to the uncertainty of the fair value measurement created by the absence of quoted market prices, the inherent lack of liquidity and unobservable inputs used to measure fair value which require judgement. The Company uses valuation techniques including discounted cash flow analysis based on cash flow projections and Monte Carlo simulations to estimate fair value based on projection period and assumed growth rates. A change in inputs in the valuation techniques used might result in a significantly higher or lower fair value measurement than what is reported. The current portion of contingent consideration is included in accounts payable and accrued expenses on the Company's Unaudited Consolidated Balance Sheets and the noncurrent portion of contingent consideration is included in other noncurrent liabilities on the Company's Unaudited Consolidated Balance Sheets.
Liabilities measured at fair value on a recurring basis consisted of the following:
(in thousands)Fair Value HierarchySeptember 30, 2024December 31, 2023
Contingent consideration, current portionLevel 3$5,521 $5,951 
Contingent consideration, noncurrent portionLevel 36,199 7,487 
Total contingent consideration$11,720 $13,438 
During the three and nine months ended September 30, 2024, there were no transfers into, out of, or between levels of the fair value hierarchy.
Fair Value Disclosures
Notes Receivable
Notes receivable are carried at amortized cost. Substantially all of the Company's notes receivable are secured, and the Company provides for allowances when it believes that certain notes receivable may not be collectible. The carrying value of the Company's notes receivable, net approximates fair value and was approximately $6.3 million and $5.2 million at September 30, 2024 and December 31, 2023, respectively. On the fair value hierarchy, Level 3 inputs are used to estimate the fair value of these notes receivable.
Debt Obligations
Outstanding debt obligations (see Note 8. Debt Obligations) are reflected in the Company's Unaudited Consolidated Balance Sheets at carrying value since the Company did not elect to remeasure debt obligations to fair value at the end of each reporting period.
The fair value of the term facility was estimated to be $832.9 million and $651.9 million at September 30, 2024 and December 31, 2023, respectively, and was estimated using binding and non-binding quoted prices in an active secondary market, which considers the credit risk and market related conditions, and is within Level 2 of the fair value hierarchy.
The carrying values of the other long-term debt obligations approximate fair value due to mechanisms in the credit agreements that adjust the applicable interest rates and the lack of a market for these debt obligations.
v3.24.3
Segment Information
9 Months Ended
Sep. 30, 2024
Segment Reporting [Abstract]  
Segment Information Segment Information
The Company has three reportable segments:
SMB Payments – Provides full-service acquiring and payment-enabled solutions for B2C transactions, leveraging Priority's proprietary software platform, distributed through ISO, direct sales and vertically focused ISV channels.
B2B Payments – provides market-leading AP automation solutions to corporations, software partners and industry leading FIs (including Citibank and Mastercard) in addition to improving cash flow by providing instant access to working capital.
Enterprise Payments – Provides embedded finance and treasury solutions to enterprise customers to modernize legacy platforms and accelerate software partners' strategies to monetize payments.
The Company does not have dedicated assets assigned to any particular reportable segment and such information is not available and continues to be aggregated. Corporate includes costs of corporate functions and shared services not allocated to our reportable segments.
Due to the recent acquisitions, growth, implementation of a shared services model and management of a single unified commerce engine across our payments infrastructure, the costs of operating overhead and shared services becomes less identifiable at the segment level. Therefore, the process of review of the CODM was updated during the quarter ended June 30, 2024. The CODM's review of segment performance and allocation of resources are based on adjusted earnings before interest, income tax and depreciation and amortization expenses ("EBITDA"). Adjusted EBITDA at each segment level includes revenues of the segment, less costs of revenue (excluding depreciation and amortization) and operating expenses that are directly related to those revenues. Operating overhead and shared costs are managed centrally and included in the corporate segment. All comparative periods have been adjusted to reflect this update.
Information on reportable segments and reconciliations to income (loss) before income taxes are as follows:
Three Months Ended September 30, 2024
(in thousands)SMB PaymentsB2B
Payments
Enterprise PaymentsCorporateEliminationsTotal Consolidated
Revenues$158,770 $22,143 $47,099 $— $(963)$227,049 
Adjusted EBITDA$28,644 $1,933 $40,940 $(16,876)$— $54,641 
Three Months Ended September 30, 2023
(in thousands)SMB PaymentsB2B
Payments
Enterprise PaymentsCorporateEliminationsTotal Consolidated
Revenues$140,241 $13,985 $35,174 $— $(385)$189,015 
Adjusted EBITDA$27,613 $1,359 $29,757 $(13,767)$— $44,962 
Nine Months Ended September 30, 2024
(in thousands)SMB PaymentsB2B
Payments
Enterprise PaymentsCorporateEliminationsTotal Consolidated
Revenues$457,875 $65,368 $131,758 $— $(2,366)$652,635 
Adjusted EBITDA$82,265 $5,209 $112,911 $(47,853)$— $152,532 
                    
Nine Months Ended September 30, 2023
(in thousands)SMB PaymentsB2B
Payments
Enterprise PaymentsCorporateEliminationsTotal Consolidated
Revenues$443,122 $19,744 $93,919 $— $(452)$556,333 
Adjusted EBITDA$84,449 $1,877 $77,853 $(40,484)$— $123,695 

Three Months Ended
September 30,
Nine Months Ended
September 30,
(in thousands)2024202320242023
Reconciliation of Segment measure of profit or loss to income (loss) before income taxes
Total consolidated Adjusted EBITDA$54,641 $44,962 $152,532 $123,695 
Interest expense(23,246)(19,997)(65,836)(55,461)
Depreciation and amortization(13,733)(17,275)(44,230)(53,303)
Debt modification and extinguishment expenses(43)— (8,666)— 
Selling, general and administrative (non-recurring)(696)(2,114)(2,131)(4,410)
Non-cash stock based compensation(1,416)(1,501)(4,878)(5,183)
Other non-recurring gain, net — 166 — 
Income before income taxes$15,507 $4,241 $26,791 $5,345 
v3.24.3
Earnings (Loss) per Common Share
9 Months Ended
Sep. 30, 2024
Earnings Per Share [Abstract]  
Earnings (Loss) per Common Share Earnings (Loss) per Common Share
The following tables set forth the computation of the Company's basic and diluted earnings (loss) per common share:
Three Months Ended September 30,Nine Months Ended September 30,
(in thousands except per share amounts)2024202320242023
Numerator:
Net income (loss)$10,608 $(87)$16,795 $(1,205)
Less: Dividends and accretion attributable to redeemable senior preferred stockholders(5,121)(12,192)(36,348)(35,252)
Less: Return on redeemable NCI in consolidated subsidiary— — (639)— 
Net loss attributable to common stockholders$5,487 $(12,279)$(20,192)$(36,457)
Weighted average shares outstanding77,973 78,381 77,910 78,270 
Effect of dilutive potential common shares2,122 — — — 
Adjusted Weighted average shares outstanding80,095 78,381 77,910 78,270 
Basic Earnings (loss) per common share$0.07 $(0.16)$(0.26)$(0.47)
Diluted Earnings (loss) per share$0.07 $(0.16)$(0.26)$(0.47)
(1)The weighted-average common shares outstanding includes 1,803,841 warrants (refer to Note 9. Redeemable Senior Preferred Stock and Warrants).
For the three months ended September 30, 2024, the Company had 2.1 million dilutive securities that were included in the Company's diluted earnings per share. For the nine months ended September 30, 2024 and three and nine months ended September 30, 2023, all potentially dilutive securities were anti-dilutive, so diluted net loss per share was equivalent to basic net loss per share. Potentially anti-dilutive securities that were excluded from the Company's earnings (loss) per common share are as follows:
Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)2024202320242023
Outstanding warrants on Common Stock(1)
— — — — 
Outstanding options and warrants issued to adviser(2)
— — — — 
Restricted stock awards(3)
42 1,109 788 1,297 
Outstanding stock option awards(3)
855 918 865 909 
Total897 2,027 1,653 2,206 
(1)The warrants were issued in 2018 and were exercisable at $11.50 per share. These warrants expired on August 24, 2023.
(2)The warrants were issued in 2018 and were exercisable at $12.00 per share. These warrants expired on August 24, 2023.
(3)Granted under the 2018 Plan.
v3.24.3
Insider Trading Arrangements
3 Months Ended
Sep. 30, 2024
Trading Arrangements, by Individual  
Rule 10b5-1 Arrangement Adopted false
Non-Rule 10b5-1 Arrangement Adopted false
Rule 10b5-1 Arrangement Terminated false
Non-Rule 10b5-1 Arrangement Terminated false
v3.24.3
Basis of Presentation and Significant Accounting Policies (Policies)
9 Months Ended
Sep. 30, 2024
Accounting Policies [Abstract]  
Consolidation The accompanying Unaudited Consolidated Financial Statements include the accounts of the Company and its majority-owned subsidiaries. All material intercompany balances and transactions have been eliminated in consolidation.
Basis of Presentation These Unaudited Consolidated Financial Statements have been prepared in accordance with GAAP for interim financial information pursuant to the rules and regulations of the SEC. The Consolidated Balance Sheet as of December 31, 2023 was derived from the audited financial statements included in the Company's Annual Report on Form 10-K for the year ended December 31, 2023 but does not include all disclosures required by GAAP for annual financial statements.
NCI represents the equity interest in certain consolidated entities in which the Company owns less than 100% of the profit interests. Changes in the Company's ownership interest while the Company retains its controlling interest are accounted for as equity transactions. As of September 30, 2024, there was no income attributable to NCI in accordance with the applicable operating agreements.
In the opinion of the Company's management, all known adjustments necessary for a fair presentation of the Unaudited Consolidated Financial Statements for interim periods have been made. These adjustments consist of normal recurring accruals and estimates that affect the carrying amounts of assets and liabilities. These Unaudited Consolidated Financial Statements should be read in conjunction with the Consolidated Financial Statements and notes thereto included in the Company's Annual Report on Form 10-K for the year ended December 31, 2023.
Use of Estimates The preparation of Unaudited Consolidated Financial Statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the Unaudited Consolidated Financial Statements and the reported amounts of revenues and expenses during the reported period. Actual results could materially differ from those estimates.
Foreign Currency
The Company's reporting currency is the U.S. dollar. The functional currency of the Indian subsidiary of the Company is the Indian Rupee (i.e. local currency of Republic of India). The functional currency of the Canadian subsidiaries of the Company is the Canadian Dollar. Accordingly, assets and liabilities denominated in a foreign currency are translated into U.S. dollars at the current exchange rate on the last day of the reporting period. Revenues and expenses are translated using the average exchange rate in effect during the reporting period. Translation adjustments are reported as a component of accumulated other comprehensive income (loss).
Recently Issued Accounting Standards Pending Adoption
Segment Reporting ASU 2023-07
In November 2023, the FASB issued ASU 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures, which requires incremental reportable segment disclosures, primarily about significant segment expenses. The amendments also require entities with a single reportable segment to provide all disclosures required by these amendments, and all existing segment disclosures. This guidance is effective for fiscal years beginning after December 15, 2023, and interim periods after December 15, 2024. The Company will adopt this guidance for the year ended December 31, 2024. This guidance is expected to only impact the disclosures with no impact on the results of operations, financial position or cash flows.
Income Taxes ASU 2023-09
In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740): Improvement to Income Tax Disclosures, to enhance the transparency and decision usefulness of income tax disclosures. The guidance includes improvements to income tax disclosures primarily related to the rate reconciliation and income taxes paid. This guidance is effective for annual periods beginning after December 15, 2024, with early adoption permitted. The Company is in the process of evaluating the potential effects this guidance will have on its disclosures.
Profit Interest ASU 2024-01
In March 2024, the FASB issued ASU 2024-01, Profit Interest and Similar Awards ("ASU 2024-01"), to improve GAAP by adding an illustrative example to demonstrate how an entity should apply the scope in paragraph 718-10-15-3 to determine whether profit interest and similar awards should be accounted for in accordance with Topic 718, Compensation- Stock Compensation. This guidance is effective for annual periods beginning after December 15, 2024, with early adoption permitted. The Company is in the process of evaluating the potential effects this guidance will have.
v3.24.3
Acquisition (Tables)
9 Months Ended
Sep. 30, 2024
Business Combination, Asset Acquisition, and Joint Venture Formation [Abstract]  
Schedule of Recognized Identified Assets Acquired and Liabilities Assumed The final purchase price allocation is set forth in the table below.
(in thousands)
Consideration:
Cash$28,500 
Contingent consideration payments (1)
8,419 
Common equity of acquiring entity330 
Less: cash and restricted cash acquired(278)
Total purchase consideration, net of cash and restricted cash acquired$36,971 
Recognized amounts of assets acquired and liabilities assumed:
Accounts receivable$831 
Prepaid expenses490 
Settlement assets8,277 
Equipment, net47 
Goodwill(3)
7,240 
Intangible assets(2)
30,460 
Accounts payable and accrued expenses(1,881)
Customer deposits(214)
Settlement obligations(8,279)
Total purchase consideration$36,971 
(1)The fair value of the contingent consideration payments issued was determined utilizing a Monte Carlo simulation. The contingent consideration payments were calculated based on the path for the simulated metrics and the contractual terms of the contingent consideration payments and were discounted to present value at a rate reflecting the risk associated with the payoffs. The fair value was estimated to be the average present value of the contingent consideration payments over all iterations of the simulation.
(2)The intangible assets acquired consist of $13.0 million for customer relationships, $7.0 million for referral partner relationships, $6.5 million for technology and $3.9 million for trade name.
(3)During the first and second quarters of 2024, the Company recorded immaterial measurement period adjustments due to a pre-acquisition tax accrual and security deposit which resulted in an adjustment to goodwill, accounts payable and accrued expenses, and prepaid expenses.
v3.24.3
Revenues (Tables)
9 Months Ended
Sep. 30, 2024
Revenue from Contract with Customer [Abstract]  
Schedule of Disaggregation of Revenue
The following table presents a disaggregation of our consolidated revenues by type:
Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)2024202320242023
Revenue Type:
Merchant card fees$171,814 $146,974 $499,007 $441,142 
Money transmission services33,868 25,831 94,352 70,955 
Outsourced services and other services(2)
18,063 13,181 49,984 34,768 
Equipment3,304 3,029 9,292 9,468 
Total revenues(1)
$227,049 $189,015 $652,635 $556,333 
(1)Includes contracts with an original duration of one year or less and variable consideration under a stand-ready series of distinct days of service. The aggregate fixed consideration portion of customer contracts with an initial contract duration greater than one year is not material.
(2)Approximately $13.8 million and $38.8 million of interest income on customer funds for the three and nine months ended September 30, 2024, respectively, and $9.7 million and $21.9 million for the three and nine months ended September 30, 2023, respectively, is included in outsourced services and other services revenue in the table above. Approximately $0.6 million and $1.8 million of interest income on corporate funds for the three and nine months ended September 30, 2024, respectively, and $0.5 million and $1.1 million three and nine months ended September 30, 2023, respectively, is included in other income, net on the Company's Unaudited Consolidated Statements of Operations and Comprehensive Income (Loss) and not reflected in the table above.
The following table presents a disaggregation of our consolidated revenues by segment:
Three Months Ended September 30, 2024
(in thousands)Merchant Card FeesMoney Transmission ServicesOutsourced and Other ServicesEquipmentTotal
Segment
SMB Payments$153,061 $— $2,405 $3,304 $158,770 
B2B Payments18,924 — 3,219 — 22,143 
Enterprise Payments521 33,868 12,710 — 47,099 
Eliminations(692)— (271)— (963)
Total revenues$171,814 $33,868 $18,063 $3,304 $227,049 
Nine Months Ended September 30, 2024
(in thousands)Merchant Card FeesMoney Transmission ServicesOutsourced and Other ServicesEquipmentTotal
Segment
SMB Payments$443,557 $— $5,026 $9,292 $457,875 
B2B Payments55,895 — 9,473 — 65,368 
Enterprise Payments1,325 94,352 36,081 — 131,758 
Eliminations(1,770)— (596)— (2,366)
Total revenues$499,007 $94,352 $49,984 $9,292 $652,635 

Three Months Ended September 30, 2023
(in thousands)Merchant Card FeesMoney Transmission ServicesOutsourced and Other ServicesEquipmentTotal
Segment
SMB Payments$136,292 $— $920 $3,029 $140,241 
B2B Payments10,838 — 3,147 — 13,985 
Enterprise Payments124 25,831 9,219 — 35,174 
Eliminations(280)— (105)— (385)
Total revenues$146,974 $25,831 $13,181 $3,029 $189,015 

Nine Months Ended September 30, 2023
(in thousands)Merchant Card FeesMoney Transmission ServicesOutsourced and Other ServicesEquipmentTotal
Segment
SMB Payments$428,524 $— $5,130 $9,468 $443,122 
B2B Payments12,718 — 7,026 — 19,744 
Enterprise Payments179 70,955 22,785 — 93,919 
Eliminations(279)— (173)— (452)
Total revenues$441,142 $70,955 $34,768 $9,468 $556,333 
v3.24.3
Settlement Assets and Customer/Subscriber Account Balances and Related Obligations (Tables)
9 Months Ended
Sep. 30, 2024
Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]  
Schedule of Settlement Assets
The Company's consolidated settlement assets and customer/subscriber account balances and settlement and customer/subscriber account obligations were as follows:
(in thousands)September 30, 2024December 31, 2023
Settlement Assets, net of estimated losses(1):
Card settlements due from merchants$4,694 $2,705 
Card settlements due from networks10,150 8,185 
Other settlement assets930 889 
Customer/subscriber account balances
Cash and cash equivalents863,587 744,696 
Total settlement assets and customer/subscriber account balances$879,361 $756,475 
Settlement and Customer/Subscriber Account Obligations:
Customer account obligations$847,168 $710,775 
Subscriber account obligations16,419 33,921 
Total customer/subscriber account obligations863,587 744,696 
Due to customers' payees(2)
12,228 11,058 
Total settlement and customer/subscriber account obligations$875,815 $755,754 
(1)Allowance for estimated losses was $8.2 million and $6.6 million as of September 30, 2024 and December 31, 2023, respectively.
(2)Includes $10.2 million and $8.2 million as of September 30, 2024 and December 31, 2023, respectively, of card settlements due from networks and the remainder is included in restricted cash on our Unaudited Consolidated Balance Sheets.
Schedule of Settlement Obligations
The Company's consolidated settlement assets and customer/subscriber account balances and settlement and customer/subscriber account obligations were as follows:
(in thousands)September 30, 2024December 31, 2023
Settlement Assets, net of estimated losses(1):
Card settlements due from merchants$4,694 $2,705 
Card settlements due from networks10,150 8,185 
Other settlement assets930 889 
Customer/subscriber account balances
Cash and cash equivalents863,587 744,696 
Total settlement assets and customer/subscriber account balances$879,361 $756,475 
Settlement and Customer/Subscriber Account Obligations:
Customer account obligations$847,168 $710,775 
Subscriber account obligations16,419 33,921 
Total customer/subscriber account obligations863,587 744,696 
Due to customers' payees(2)
12,228 11,058 
Total settlement and customer/subscriber account obligations$875,815 $755,754 
(1)Allowance for estimated losses was $8.2 million and $6.6 million as of September 30, 2024 and December 31, 2023, respectively.
(2)Includes $10.2 million and $8.2 million as of September 30, 2024 and December 31, 2023, respectively, of card settlements due from networks and the remainder is included in restricted cash on our Unaudited Consolidated Balance Sheets.
v3.24.3
Notes Receivable (Tables)
9 Months Ended
Sep. 30, 2024
Receivables [Abstract]  
Schedule of Financing Receivable, before Allowance for Credit Loss, Maturity
As of September 30, 2024, the principal payments for the Company's notes receivable are due as follows:
(in thousands)
Twelve months ending September 30,
2025$2,567 
20261,270 
20271,304 
20281,153 
After 2028— 
Total$6,294 
v3.24.3
Property, Equipment and Software (Tables)
9 Months Ended
Sep. 30, 2024
Property, Plant and Equipment [Abstract]  
Schedule of Property, Equipment and Software
A summary of property, equipment and software, net was as follows:
(in thousands)September 30, 2024December 31, 2023
Computer software$100,399 $78,492 
Equipment11,474 10,377 
Leasehold improvements2,742 1,535 
Furniture and fixtures1,367 1,442 
Property, equipment and software115,982 91,846 
Less: Accumulated depreciation(66,500)(56,442)
Capital work in-progress2,121 9,276 
Property, equipment and software, net$51,603 $44,680 
Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)2024202320242023
Depreciation expense$3,523 $2,763 $10,122 $8,335 
v3.24.3
Goodwill and Other Intangible Assets - (Tables)
9 Months Ended
Sep. 30, 2024
Goodwill and Intangible Assets Disclosure [Abstract]  
Schedule of Goodwill
The Company's goodwill relates to the following reporting units:
(in thousands)September 30, 2024December 31, 2023
SMB Payments$124,139 $124,139 
Enterprise Payments244,712 244,712 
Plastiq (B2B Payments)7,240 7,252 
Total$376,091 $376,103 
The following table summarizes the changes in the carrying value of goodwill:
(in thousands)Amount
Balance at December 31, 2023$376,103 
Plastiq adjustment(12)
Balance at September 30, 2024
$376,091 
Schedule of Other Intangible Assets
Other intangible assets consisted of the following:
September 30, 2024Weighted-average
Useful Life
(in thousands, except weighted-average data)Gross Carrying ValueAccumulated AmortizationNet Carrying Value
Other intangible assets:
ISO and referral partner relationships$182,339 $(46,280)$136,059 14.6
Residual buyouts143,564 (101,536)42,028 6.2
Customer relationships109,017 (94,724)14,293 8.4
Merchant portfolios83,350 (64,410)18,940 6.5
Technology57,639 (26,312)31,327 8.7
Trade names7,104 (3,032)4,072 10.6
Non-compete agreements3,390 (3,390)— 0.0
Money transmission licenses(1)
2,100 — 2,100 
Total $588,503 $(339,684)$248,819 9.5
(1)These assets have an indefinite useful life.
December 31, 2023Weighted-average
Useful Life
(in thousands, except weighted-average data)Gross Carrying ValueAccumulated AmortizationNet Carrying Value
Other intangible assets:
ISO and referral partner relationships$182,339 $(36,506)$145,833 14.7
Residual buyouts135,164 (92,699)42,465 6.3
Customer relationships109,017 (92,781)16,236 8.4
Merchant portfolios83,350 (56,139)27,211 6.5
Technology57,639 (22,712)34,927 9.0
Trade names7,104 (2,526)4,578 11.7
Non-compete agreements3,390 (3,390)— 0.0
Money transmission licenses(1)
2,100  2,100 
Total $580,103 $(306,753)$273,350 9.7
(1)These assets have an indefinite useful life.
Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)2024202320242023
Amortization expense(1)
$10,210 $14,512 $34,108 $44,968 
(1)Included in amortization expense is $0.4 million and $1.2 million for the three and nine months ended September 30, 2024, respectively, and $0.1 million and $0.3 million for the three and nine months ended September 30, 2023, respectively, related to the amortization of certain contract acquisition costs.
v3.24.3
Debt Obligations (Tables)
9 Months Ended
Sep. 30, 2024
Debt Disclosure [Abstract]  
Schedule of Long-Term Debt
Outstanding debt obligations consisted of the following:
September 30, 2024December 31, 2023
2024 Credit Agreement
Term facility - matures May 16, 2031, interest rate of 9.81% at September 30, 2024
$832,913 $— 
Revolving credit facility - $70.0 million line matures May 16, 2029, interest rate of 9.31% at September 30, 2024
— — 
2021 Credit Agreement - refinanced on May 16, 2024
Term facility - original maturity April 27, 2027, interest rate of 11.21% at December 31, 2023
— 654,373 
Revolving credit facility - $65.0 million line, original Maturity April 27, 2026, interest rate of 10.20% at December 31, 2023
— — 
Total debt obligations832,913 654,373 
Less: current portion of long-term debt(8,350)(6,712)
Less: unamortized debt discounts and deferred financing costs(16,482)(15,696)
Long-term debt, net$808,081 $631,965 
Schedule of Interest Expense for Outstanding Debt
Interest expense for outstanding debt, including fees for undrawn amounts and amortization of deferred financing costs and debt discounts was as follows:
Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)2024202320242023
Interest expense(1),(2)
$23,246 $19,997 $65,836 $55,461 
(1)Included in interest expense is $1.1 million and $3.3 million related to the accretion of contingent consideration from acquisitions for the three and nine months ended September 30, 2024, respectively, $0.6 million and $0.8 million for the three and nine months ended September 30, 2023, respectively.
(2)Interest expense included amortization of deferred financing costs and debt discounts of $0.4 million and $2.3 million for the three and nine months ended September 30, 2024, respectively, and $1.0 million and $2.8 million for the three and nine months ended September 30, 2023, respectively.
v3.24.3
Redeemable Senior Preferred Stock and Warrants (Tables)
9 Months Ended
Sep. 30, 2024
Temporary Equity [Abstract]  
Schedule of Temporary Equity
The following table provides the redemption value of the redeemable senior preferred stock for the periods presented:
(in thousands)September 30, 2024December 31, 2023
Redeemable senior preferred stock $88,064 $225,000 
Accumulated unpaid dividend22,639 43,498 
Dividend payable— 7,027 
Redemption value110,703 275,525 
Less: unamortized discounts and issuance costs(5,605)(16,920)
Redeemable senior preferred stock, net of discounts and issuance costs:$105,098 $258,605 
The following table provides a reconciliation of the beginning and ending carrying amounts of the redeemable senior preferred stock for the periods presented:
(in thousands)SharesAmount
December 31, 2023225 $258,605 
Unpaid dividend on redeemable senior preferred stock — 4,699 
Accretion of discounts and issuance costs— 841 
Cash portion of dividend outstanding at March 31, 2024— 7,122 
Payment of cash portion of dividend outstanding at December 31, 2023— (7,027)
March 31, 2024225 264,240 
Redemption of senior preferred stock(1)
(137)(166,268)
Unpaid dividend on redeemable senior preferred stock— 1,871 
Accretion of discounts and issuance costs— 10,139 
Cash portion of dividend outstanding at June 30, 2024— 2,824 
Payment of cash portion of dividend outstanding at March 31, 2024— (7,122)
June 30, 202488 $105,684 
Unpaid dividend on redeemable senior preferred stock— 1,903 
Accretion of discounts and issuance cost— 335 
Payment of cash portion of dividend outstanding at June 30, 2024— (2,824)
September 30, 202488 $105,098 
(1)On May 16, 2024, the Company used proceeds totaling $170.0 million from the refinancing (see Note 8. Debt Obligations) to redeem a portion of the redeemable senior preferred stock. The redemption consisted of $136.9 million of redeemable senior preferred stock, $29.4 million for accumulated unpaid dividend, and $2.2 million of cash dividend and $1.5 million of accumulated unpaid dividend for the quarter ending June 30, 2024.
The following table provides a summary of the dividends for the periods presented:
Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)2024202320242023
Dividends paid in cash(1)
$2,883 $6,810 $15,073 $19,377 
Accumulated dividends accrued as part of the carrying value of redeemable senior preferred stock1,903 4,538 9,960 13,382 
Dividends declared$4,786 $11,348 $25,033 $32,759 
(1)Dividend payable for the three months ended September 30, 2023 was paid on October 2, 2023.
v3.24.3
Stock-based Compensation - (Tables)
9 Months Ended
Sep. 30, 2024
Share-Based Payment Arrangement [Abstract]  
Schedule of Equity-Based Compensation
Stock-based compensation expense was as follows:
Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)2024202320242023
Stock-based compensation expense$1,345 $1,491 $4,603 $5,147 
Incentive units compensation expense58 — 236 — 
ESPP compensation expense13 10 39 36
Total$1,416 $1,501 $4,878 $5,183 
v3.24.3
Commitments and Contingencies (Tables)
9 Months Ended
Sep. 30, 2024
Commitments and Contingencies Disclosure [Abstract]  
Schedule of Fair Value, Net Derivative Asset (Liability), Unobservable Input Reconciliation
The following table provides a reconciliation of the beginning and ending balance of the Company's contingent consideration liabilities related to completed acquisitions:
(in thousands)Contingent Consideration Liabilities
December 31, 2023$13,438 
Accretion of contingent consideration972 
Payment of contingent consideration(3,071)
March 31, 202411,339 
Accretion of discount on contingent consideration1,240 
Payment of contingent consideration(1,085)
June 30, 202411,494 
Accretion of discount on contingent consideration1,066 
Payment of contingent consideration(840)
September 30, 2024$11,720 
v3.24.3
Fair Value (Tables)
9 Months Ended
Sep. 30, 2024
Fair Value Disclosures [Abstract]  
Schedule of Fair Value, Assets Measured on Recurring Basis
Liabilities measured at fair value on a recurring basis consisted of the following:
(in thousands)Fair Value HierarchySeptember 30, 2024December 31, 2023
Contingent consideration, current portionLevel 3$5,521 $5,951 
Contingent consideration, noncurrent portionLevel 36,199 7,487 
Total contingent consideration$11,720 $13,438 
v3.24.3
Segment Information - (Tables)
9 Months Ended
Sep. 30, 2024
Segment Reporting [Abstract]  
Schedule of Segment Reporting Information by Segment
Information on reportable segments and reconciliations to income (loss) before income taxes are as follows:
Three Months Ended September 30, 2024
(in thousands)SMB PaymentsB2B
Payments
Enterprise PaymentsCorporateEliminationsTotal Consolidated
Revenues$158,770 $22,143 $47,099 $— $(963)$227,049 
Adjusted EBITDA$28,644 $1,933 $40,940 $(16,876)$— $54,641 
Three Months Ended September 30, 2023
(in thousands)SMB PaymentsB2B
Payments
Enterprise PaymentsCorporateEliminationsTotal Consolidated
Revenues$140,241 $13,985 $35,174 $— $(385)$189,015 
Adjusted EBITDA$27,613 $1,359 $29,757 $(13,767)$— $44,962 
Nine Months Ended September 30, 2024
(in thousands)SMB PaymentsB2B
Payments
Enterprise PaymentsCorporateEliminationsTotal Consolidated
Revenues$457,875 $65,368 $131,758 $— $(2,366)$652,635 
Adjusted EBITDA$82,265 $5,209 $112,911 $(47,853)$— $152,532 
                    
Nine Months Ended September 30, 2023
(in thousands)SMB PaymentsB2B
Payments
Enterprise PaymentsCorporateEliminationsTotal Consolidated
Revenues$443,122 $19,744 $93,919 $— $(452)$556,333 
Adjusted EBITDA$84,449 $1,877 $77,853 $(40,484)$— $123,695 

Schedule of Reconciliation of Revenue from Segments to Consolidated
Three Months Ended
September 30,
Nine Months Ended
September 30,
(in thousands)2024202320242023
Reconciliation of Segment measure of profit or loss to income (loss) before income taxes
Total consolidated Adjusted EBITDA$54,641 $44,962 $152,532 $123,695 
Interest expense(23,246)(19,997)(65,836)(55,461)
Depreciation and amortization(13,733)(17,275)(44,230)(53,303)
Debt modification and extinguishment expenses(43)— (8,666)— 
Selling, general and administrative (non-recurring)(696)(2,114)(2,131)(4,410)
Non-cash stock based compensation(1,416)(1,501)(4,878)(5,183)
Other non-recurring gain, net — 166 — 
Income before income taxes$15,507 $4,241 $26,791 $5,345 
v3.24.3
Earnings (Loss) per Common Share - (Tables)
9 Months Ended
Sep. 30, 2024
Earnings Per Share [Abstract]  
Schedule of Earnings (Loss) Per Common Share
The following tables set forth the computation of the Company's basic and diluted earnings (loss) per common share:
Three Months Ended September 30,Nine Months Ended September 30,
(in thousands except per share amounts)2024202320242023
Numerator:
Net income (loss)$10,608 $(87)$16,795 $(1,205)
Less: Dividends and accretion attributable to redeemable senior preferred stockholders(5,121)(12,192)(36,348)(35,252)
Less: Return on redeemable NCI in consolidated subsidiary— — (639)— 
Net loss attributable to common stockholders$5,487 $(12,279)$(20,192)$(36,457)
Weighted average shares outstanding77,973 78,381 77,910 78,270 
Effect of dilutive potential common shares2,122 — — — 
Adjusted Weighted average shares outstanding80,095 78,381 77,910 78,270 
Basic Earnings (loss) per common share$0.07 $(0.16)$(0.26)$(0.47)
Diluted Earnings (loss) per share$0.07 $(0.16)$(0.26)$(0.47)
(1)The weighted-average common shares outstanding includes 1,803,841 warrants (refer to Note 9. Redeemable Senior Preferred Stock and Warrants).
Schedule of Antidilutive Securities Potentially anti-dilutive securities that were excluded from the Company's earnings (loss) per common share are as follows:
Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)2024202320242023
Outstanding warrants on Common Stock(1)
— — — — 
Outstanding options and warrants issued to adviser(2)
— — — — 
Restricted stock awards(3)
42 1,109 788 1,297 
Outstanding stock option awards(3)
855 918 865 909 
Total897 2,027 1,653 2,206 
(1)The warrants were issued in 2018 and were exercisable at $11.50 per share. These warrants expired on August 24, 2023.
(2)The warrants were issued in 2018 and were exercisable at $12.00 per share. These warrants expired on August 24, 2023.
(3)Granted under the 2018 Plan.
v3.24.3
Acquisition - Narrative (Details) - Plastiq
$ in Thousands
Jul. 31, 2023
USD ($)
Business Acquisition [Line Items]  
Consideration transferred $ 37,000
Cash paid to acquire business $ 28,500
v3.24.3
Acquisition - Schedule of Plastiq Business Acquisition (Details) - USD ($)
$ in Thousands
Jul. 31, 2023
Sep. 30, 2024
Dec. 31, 2023
Recognized amounts of assets acquired and liabilities assumed:      
Goodwill   $ 376,091 $ 376,103
Plastiq      
Consideration:      
Cash $ 28,500    
Contingent consideration payments 8,419    
Common equity of acquiring entity 330    
Less: cash and restricted cash acquired (278)    
Total purchase consideration, net of cash and restricted cash acquired 36,971    
Recognized amounts of assets acquired and liabilities assumed:      
Accounts receivable 831    
Prepaid expenses 490    
Settlement assets 8,277    
Equipment, net 47    
Goodwill 7,240    
Intangible assets 30,460    
Accounts payable and accrued expenses (1,881)    
Customer deposits (214)    
Settlement obligations (8,279)    
Total purchase consideration 36,971    
Plastiq | Customer relationships      
Recognized amounts of assets acquired and liabilities assumed:      
Finite-lived intangible assets acquired 13,000    
Plastiq | Referral Partner Relationships      
Recognized amounts of assets acquired and liabilities assumed:      
Finite-lived intangible assets acquired 7,000    
Plastiq | Technology      
Recognized amounts of assets acquired and liabilities assumed:      
Finite-lived intangible assets acquired 6,500    
Plastiq | Trade names      
Recognized amounts of assets acquired and liabilities assumed:      
Finite-lived intangible assets acquired $ 3,900    
v3.24.3
Revenues - Disaggregation of Revenues (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Disaggregation of Revenue [Line Items]        
Revenues $ 227,049 $ 189,015 $ 652,635 $ 556,333
Other income, net 711 732 2,011 1,319
Other nonoperating income 600 500 1,800 1,100
Merchant card fees        
Disaggregation of Revenue [Line Items]        
Revenues 171,814 146,974 499,007 441,142
Money transmission services        
Disaggregation of Revenue [Line Items]        
Revenues 33,868 25,831 94,352 70,955
Outsourced services and other services        
Disaggregation of Revenue [Line Items]        
Revenues 18,063 13,181 49,984 34,768
Other income, net 13,800 9,700 38,800 21,900
Equipment        
Disaggregation of Revenue [Line Items]        
Revenues 3,304 3,029 9,292 9,468
Operating Segments | SMB Payments        
Disaggregation of Revenue [Line Items]        
Revenues 158,770 140,241 457,875 443,122
Operating Segments | B2B Payments        
Disaggregation of Revenue [Line Items]        
Revenues 22,143 13,985 65,368 19,744
Operating Segments | Enterprise Payments        
Disaggregation of Revenue [Line Items]        
Revenues 47,099 35,174 131,758 93,919
Operating Segments | Merchant card fees | SMB Payments        
Disaggregation of Revenue [Line Items]        
Revenues 153,061 136,292 443,557 428,524
Operating Segments | Merchant card fees | B2B Payments        
Disaggregation of Revenue [Line Items]        
Revenues 18,924 10,838 55,895 12,718
Operating Segments | Merchant card fees | Enterprise Payments        
Disaggregation of Revenue [Line Items]        
Revenues 521 124 1,325 179
Operating Segments | Money transmission services | SMB Payments        
Disaggregation of Revenue [Line Items]        
Revenues 0 0 0 0
Operating Segments | Money transmission services | B2B Payments        
Disaggregation of Revenue [Line Items]        
Revenues 0 0 0 0
Operating Segments | Money transmission services | Enterprise Payments        
Disaggregation of Revenue [Line Items]        
Revenues 33,868 25,831 94,352 70,955
Operating Segments | Outsourced services and other services | SMB Payments        
Disaggregation of Revenue [Line Items]        
Revenues 2,405 920 5,026 5,130
Operating Segments | Outsourced services and other services | B2B Payments        
Disaggregation of Revenue [Line Items]        
Revenues 3,219 3,147 9,473 7,026
Operating Segments | Outsourced services and other services | Enterprise Payments        
Disaggregation of Revenue [Line Items]        
Revenues 12,710 9,219 36,081 22,785
Operating Segments | Equipment | SMB Payments        
Disaggregation of Revenue [Line Items]        
Revenues 3,304 3,029 9,292 9,468
Operating Segments | Equipment | B2B Payments        
Disaggregation of Revenue [Line Items]        
Revenues 0 0 0 0
Operating Segments | Equipment | Enterprise Payments        
Disaggregation of Revenue [Line Items]        
Revenues 0 0 0 0
Eliminations        
Disaggregation of Revenue [Line Items]        
Revenues (963) (385) (2,366) (452)
Eliminations | Merchant card fees        
Disaggregation of Revenue [Line Items]        
Revenues (692) (280) (1,770) (279)
Eliminations | Money transmission services        
Disaggregation of Revenue [Line Items]        
Revenues 0 0 0 0
Eliminations | Outsourced services and other services        
Disaggregation of Revenue [Line Items]        
Revenues (271) (105) (596) (173)
Eliminations | Equipment        
Disaggregation of Revenue [Line Items]        
Revenues $ 0 $ 0 $ 0 $ 0
v3.24.3
Revenues - Narrative (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Dec. 31, 2023
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]          
Contract with customer, liabilities $ 0.5   $ 0.5   $ 0.6
Impairment losses on receivables from contracts with customers $ 1.1 $ 0.0 $ 1.5 $ 0.0  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2024-10-01          
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]          
Remaining performance obligations, which are expected to be recognized as revenue, period (in months) 12 months   12 months    
v3.24.3
Settlement Assets and Customer/Subscriber Account Balances and Related Obligations - Narrative (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended 12 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Dec. 31, 2023
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Settlement and customer/subscriber account obligations $ 875,815   $ 875,815   $ 755,754
SMB Payments          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Merchant reserves held by sponsor banks     10,800   98,000
Provision for merchant losses 2,500 $ 1,600 8,900 $ 3,700  
B2B Payments          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Provision for merchant losses 0 0 300 0  
Enterprise Payments          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Provision for merchant losses 0 $ 0 400 $ 0  
Deposits, agency-owned accounts 36,800   36,800   19,600
Due To ACH Payees | B2B Payments          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Settlement and customer/subscriber account obligations 1,400   1,400   1,200
Due To ACH Payees | Bank | B2B Payments          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Settlement and customer/subscriber account obligations $ 109,800   $ 109,800   $ 69,000
v3.24.3
Settlement Assets and Customer/Subscriber Account Balances and Related Obligations - Schedule of Settlement Assets and Obligations (Details) - USD ($)
$ in Thousands
Sep. 30, 2024
Dec. 31, 2023
Settlement Assets, net of estimated losses    
Settlement assets and customer/subscriber account balances $ 879,361 $ 756,475
Settlement and Customer/Subscriber Account Obligations:    
Settlement and customer/subscriber account obligations 875,815 755,754
Allowance for settlement assets 8,200 6,600
Total customer/subscriber account obligations    
Settlement and Customer/Subscriber Account Obligations:    
Settlement and customer/subscriber account obligations 863,587 744,696
Customer account obligations    
Settlement and Customer/Subscriber Account Obligations:    
Settlement and customer/subscriber account obligations 847,168 710,775
Subscriber account obligations    
Settlement and Customer/Subscriber Account Obligations:    
Settlement and customer/subscriber account obligations 16,419 33,921
Due to customer payees    
Settlement and Customer/Subscriber Account Obligations:    
Settlement and customer/subscriber account obligations 12,228 11,058
Cash and cash equivalents    
Settlement Assets, net of estimated losses    
Settlement assets and customer/subscriber account balances 863,587 744,696
Card settlements due from merchants    
Settlement Assets, net of estimated losses    
Settlement assets and customer/subscriber account balances 4,694 2,705
Card settlements due from networks    
Settlement Assets, net of estimated losses    
Settlement assets and customer/subscriber account balances 10,150 8,185
Other settlement assets    
Settlement Assets, net of estimated losses    
Settlement assets and customer/subscriber account balances $ 930 $ 889
v3.24.3
Notes Receivable - Narrative (Details) - USD ($)
9 Months Ended 12 Months Ended
Sep. 30, 2024
Dec. 31, 2023
Receivables [Abstract]    
Notes receivable $ 6,294,000 $ 5,200,000
Notes receivable, average interest rate 18.60% 18.60%
Notes receivable allowance for credit loss $ 0 $ 0
v3.24.3
Notes Receivable - Schedule of Principal Payments to be Received (Details) - USD ($)
$ in Thousands
Sep. 30, 2024
Dec. 31, 2023
Receivables [Abstract]    
2025 $ 2,567  
2026 1,270  
2027 1,304  
2028 1,153  
After 2028 0  
Total $ 6,294 $ 5,200
v3.24.3
Property, Equipment and Software (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Dec. 31, 2023
Property, Plant and Equipment [Line Items]          
Less: Accumulated depreciation $ (66,500)   $ (66,500)   $ (56,442)
Property, equipment and software, net 51,603   51,603   44,680
Depreciation expense 3,523 $ 2,763 10,122 $ 8,335  
Property, equipment and software          
Property, Plant and Equipment [Line Items]          
Property, equipment and software 115,982   115,982   91,846
Computer software          
Property, Plant and Equipment [Line Items]          
Property, equipment and software 100,399   100,399   78,492
Equipment          
Property, Plant and Equipment [Line Items]          
Property, equipment and software 11,474   11,474   10,377
Leasehold improvements          
Property, Plant and Equipment [Line Items]          
Property, equipment and software 2,742   2,742   1,535
Furniture and fixtures          
Property, Plant and Equipment [Line Items]          
Property, equipment and software 1,367   1,367   1,442
Capital work in-progress          
Property, Plant and Equipment [Line Items]          
Property, equipment and software $ 2,121   $ 2,121   $ 9,276
v3.24.3
Goodwill and Other Intangible Assets - Goodwill Allocation (Details) - USD ($)
$ in Thousands
Sep. 30, 2024
Dec. 31, 2023
Goodwill [Line Items]    
Goodwill $ 376,091 $ 376,103
SMB Payments    
Goodwill [Line Items]    
Goodwill 124,139 124,139
Enterprise Payments    
Goodwill [Line Items]    
Goodwill 244,712 244,712
Plastiq (B2B Payments)    
Goodwill [Line Items]    
Goodwill $ 7,240 $ 7,252
v3.24.3
Goodwill and Other Intangible Assets - Schedule of Goodwill (Details)
$ in Thousands
9 Months Ended
Sep. 30, 2024
USD ($)
Goodwill [Roll Forward]  
Goodwill, beginning balance $ 376,103
Plastiq adjustment (12)
Goodwill, ending balance $ 376,091
v3.24.3
Goodwill and Other Intangible Assets - Intangible Assets (Details) - USD ($)
$ in Thousands
Sep. 30, 2024
Dec. 31, 2023
Finite-Lived Intangible Assets [Line Items]    
Accumulated Amortization $ (339,684) $ (306,753)
Weighted-average Useful Life 9 years 6 months 9 years 8 months 12 days
Indefinite-lived Intangible Assets [Line Items]    
Gross Carrying Value $ 588,503 $ 580,103
Net Carrying Value 248,819 273,350
Money transmission licenses    
Indefinite-lived Intangible Assets [Line Items]    
Money transmission licenses 2,100 2,100
ISO and referral partner relationships    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Value 182,339 182,339
Accumulated Amortization (46,280) (36,506)
Net Carrying Value $ 136,059 $ 145,833
Weighted-average Useful Life 14 years 7 months 6 days 14 years 8 months 12 days
Residual buyouts    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Value $ 143,564 $ 135,164
Accumulated Amortization (101,536) (92,699)
Net Carrying Value $ 42,028 $ 42,465
Weighted-average Useful Life 6 years 2 months 12 days 6 years 3 months 18 days
Customer relationships    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Value $ 109,017 $ 109,017
Accumulated Amortization (94,724) (92,781)
Net Carrying Value $ 14,293 $ 16,236
Weighted-average Useful Life 8 years 4 months 24 days 8 years 4 months 24 days
Merchant portfolios    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Value $ 83,350 $ 83,350
Accumulated Amortization (64,410) (56,139)
Net Carrying Value $ 18,940 $ 27,211
Weighted-average Useful Life 6 years 6 months 6 years 6 months
Technology    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Value $ 57,639 $ 57,639
Accumulated Amortization (26,312) (22,712)
Net Carrying Value $ 31,327 $ 34,927
Weighted-average Useful Life 8 years 8 months 12 days 9 years
Trade names    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Value $ 7,104 $ 7,104
Accumulated Amortization (3,032) (2,526)
Net Carrying Value $ 4,072 $ 4,578
Weighted-average Useful Life 10 years 7 months 6 days 11 years 8 months 12 days
Non-compete agreements    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Value $ 3,390 $ 3,390
Accumulated Amortization (3,390) (3,390)
Net Carrying Value $ 0 $ 0
Weighted-average Useful Life 0 years 0 years
v3.24.3
Goodwill and Other Intangible Assets - Amortization Expense (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Goodwill and Intangible Assets Disclosure [Abstract]        
Amortization expense $ 10,210 $ 14,512 $ 34,108 $ 44,968
Amortization of acquisition costs $ 400 $ 100 $ 1,200 $ 300
v3.24.3
Debt Obligations - Schedule of Long-Term Debt (Details) - USD ($)
Sep. 30, 2024
May 16, 2024
Dec. 31, 2023
Jun. 30, 2023
Jun. 29, 2023
Sep. 17, 2021
Apr. 27, 2021
Debt Instrument [Line Items]              
Total debt obligations $ 832,913,000   $ 654,373,000        
Less: current portion of long-term debt (8,350,000)   (6,712,000)        
Less: unamortized debt discounts and deferred financing costs (16,482,000)   (15,696,000)        
Long-term debt, net 808,081,000   631,965,000        
2024 Credit Agreement | Line of Credit | Secured Debt              
Debt Instrument [Line Items]              
Total debt obligations $ 832,913,000   0        
Interest rate during period 9.81%            
2024 Credit Agreement | Line of Credit | Revolving Credit Facility              
Debt Instrument [Line Items]              
Total debt obligations $ 0   0        
Interest rate during period 9.31%            
Maximum borrowing capacity $ 70,000,000.0 $ 70,000,000          
2024 Credit Agreement | Secured Debt              
Debt Instrument [Line Items]              
Maximum borrowing capacity   $ 835,000,000          
2021 Credit Agreement | Line of Credit | Secured Debt              
Debt Instrument [Line Items]              
Total debt obligations 0   $ 654,373,000        
Interest rate during period     11.21%        
2021 Credit Agreement | Line of Credit | Revolving Credit Facility              
Debt Instrument [Line Items]              
Total debt obligations $ 0   $ 0        
Interest rate during period     10.20%        
Maximum borrowing capacity     $ 65,000,000.0 $ 65,000,000.0 $ 40,000,000.0 $ 320,000,000 $ 40,000,000
2021 Credit Agreement | Secured Debt              
Debt Instrument [Line Items]              
Maximum borrowing capacity             $ 290,000,000
v3.24.3
Debt Obligations - Narrative (Details)
9 Months Ended
May 16, 2024
USD ($)
Oct. 02, 2023
USD ($)
Oct. 01, 2023
USD ($)
Sep. 17, 2021
USD ($)
Apr. 27, 2021
USD ($)
Sep. 30, 2024
USD ($)
Dec. 31, 2023
USD ($)
Jun. 30, 2023
USD ($)
Jun. 29, 2023
USD ($)
Debt Instrument [Line Items]                  
Write off of unamortized fees $ 3,900,000                
Write off of deferred debt Issuance cost 4,800,000                
2024 Credit Agreement | Secured Debt                  
Debt Instrument [Line Items]                  
Maximum borrowing capacity $ 835,000,000                
SOFR rate floor 0.50%                
Unused commitment fee percentage 0.50%                
2024 Credit Agreement | Line of Credit | Revolving Credit Facility                  
Debt Instrument [Line Items]                  
Maximum borrowing capacity $ 70,000,000         $ 70,000,000.0      
Maximum percentage of credit outstanding (as a percent)           35.00%      
Net leverage ratio, period one           6.90      
Net leverage ratio, period two           6.40      
2021 Credit Agreement                  
Debt Instrument [Line Items]                  
SOFR rate floor         1.00%        
2021 Credit Agreement | Secured Debt                  
Debt Instrument [Line Items]                  
Maximum borrowing capacity         $ 290,000,000        
Face amount of debt         300,000,000        
2021 Credit Agreement | Line of Credit | Revolving Credit Facility                  
Debt Instrument [Line Items]                  
Maximum borrowing capacity       $ 320,000,000 $ 40,000,000   $ 65,000,000.0 $ 65,000,000.0 $ 40,000,000.0
Unused commitment fee percentage         0.50%        
Increase in borrowing capacity   $ 50,000,000   $ 30,000,000          
Quarterly principal payment     $ 1,600,000            
Amortization of debt issuance costs, quarterly payment   $ 1,700,000              
v3.24.3
Debt Obligations - Interest Expense (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Business Acquisition, Contingent Consideration [Line Items]        
Interest expense for outstanding debt $ 23,246 $ 19,997 $ 65,836 $ 55,461
Amortization of debt discount (premium) and debt issuance costs 400 1,000 2,300 2,800
Prior Acquisitions        
Business Acquisition, Contingent Consideration [Line Items]        
Interest expense for outstanding debt $ 1,100 $ 600 $ 3,300 $ 800
v3.24.3
Redeemable Senior Preferred Stock and Warrants - Redemption Value (Details) - USD ($)
$ in Thousands
Sep. 30, 2024
Jun. 30, 2024
Mar. 31, 2024
Dec. 31, 2023
Temporary Equity [Abstract]        
Redeemable senior preferred stock $ 88,064     $ 225,000
Accumulated unpaid dividend 22,639     43,498
Dividend payable 0     7,027
Redemption value 110,703     275,525
Less: unamortized discounts and issuance costs (5,605)     (16,920)
Redeemable senior preferred stock, net of discounts and issuance costs: $ 105,098 $ 105,684 $ 264,240 $ 258,605
v3.24.3
Redeemable Senior Preferred Stock and Warrants - Reconciliation of Temporary Equity (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
May 16, 2024
Sep. 30, 2024
Jun. 30, 2024
Mar. 31, 2024
Sep. 30, 2024
Sep. 30, 2023
Increase (Decrease) in Temporary Equity [Roll Forward]            
Beginning balance (in shares)   88,000 225,000 225,000 225,000  
Beginning balance   $ 105,684 $ 264,240 $ 258,605 $ 258,605  
Redemption of senior preferred stock (in shares)     (137,000)      
Redemption of senior preferred stock $ (136,900)   $ (166,268)      
Unpaid dividend on redeemable senior preferred stock 1,500 1,903 1,871 4,699    
Accretion of discounts and issuance costs   $ 335 10,139 841    
Cash portion of dividend outstanding 2,200   2,824 7,122    
Payment of cash portion of dividend outstanding     $ (7,122) $ (7,027) $ (2,824)  
Ending balance (in shares)   88,064 88,000 225,000 88,064  
Ending balance   $ 105,098 $ 105,684 $ 264,240 $ 105,098  
Proceeds from debt issuance 170,000       $ 830,200 $ 0
Redemption of accumulated unpaid dividend $ 29,400          
v3.24.3
Redeemable Senior Preferred Stock and Warrants - Narrative (Details) - $ / shares
9 Months Ended 12 Months Ended
Sep. 30, 2024
Dec. 31, 2023
Sep. 30, 2023
Dec. 31, 2021
Debt and Equity Securities, FV-NI [Line Items]        
Dividend rate (as a percent) 17.60% 17.70%    
Dividend rate, floor (as a percent) 1.00%      
Warrants and rights, number of shares allowed to purchase (in shares) 1,803,841   1,803,841 1,803,841
Warrants, exercise price (in dollars per share)       $ 0.001
Secured Overnight Financing Rate (SOFR)        
Debt and Equity Securities, FV-NI [Line Items]        
Temporary equity, adjustment rate 0.0026      
Secured Overnight Financing Rate (SOFR) | Maximum        
Debt and Equity Securities, FV-NI [Line Items]        
Variable rate (as a percent) 22.50%      
Base Rate        
Debt and Equity Securities, FV-NI [Line Items]        
Variable rate (as a percent) 12.00%      
v3.24.3
Redeemable Senior Preferred Stock and Warrants - Schedule of Dividends (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Temporary Equity [Abstract]        
Dividends paid in cash $ 2,883 $ 6,810 $ 15,073 $ 19,377
Accumulated dividends accrued as part of the carrying value of redeemable senior preferred stock 1,903 4,538 9,960 13,382
Dividends declared $ 4,786 $ 11,348 $ 25,033 $ 32,759
v3.24.3
Income Taxes - Narrative (Details)
3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Income Tax Disclosure [Abstract]        
Effective income tax rate 31.60% 102.10% 37.30% 122.50%
v3.24.3
Stockholders' Deficit - Narrative (Details) - USD ($)
$ in Thousands
9 Months Ended
Sep. 30, 2024
Dec. 31, 2023
Dec. 31, 2022
Equity [Abstract]      
Preferred stock authorized (in shares) 100,000,000 100,000,000  
Preferred stock shares issued (in shares) 0 0  
Authorized amount to be repurchased (in shares)     2,000,000
Authorized amount to be repurchased     $ 10,000
Number of shares repurchased (in shares) 1,309,374    
Value of shares repurchased $ 5,700    
v3.24.3
Stock-based Compensation - Schedule of Equity-Based Compensation (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Stock-based compensation expense $ 1,416 $ 1,501 $ 4,878 $ 5,183
Stock-based compensation expense        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Stock-based compensation expense 1,345 1,491 4,603 5,147
Incentive units compensation expense        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Stock-based compensation expense 58 0 236 0
ESPP compensation expense        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Stock-based compensation expense $ 13 $ 10 $ 39 $ 36
v3.24.3
Stock-based Compensation - Narrative (Details)
9 Months Ended 12 Months Ended
Mar. 17, 2022
shares
Sep. 30, 2024
USD ($)
shares
Sep. 30, 2023
USD ($)
Dec. 31, 2021
hour
shares
Dec. 31, 2018
shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Equity-based compensation expense capitalized | $   $ 0 $ 0    
Maximum hours per week | hour       20  
2021 Stock Purchase Plan          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Maximum number of shares available for purchase (in shares)   57,254   200,000  
Minimum number of days employed to be eligible for plan       30 days  
Purchase price (as a percent)       95.00%  
2018 Plan          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Maximum number of shares available for purchase (in shares) 9,185,696 3,121,189     6,685,696
Additional number of shares available for purchase (in shares) 2,500,000        
v3.24.3
Related Party Transactions - Narrative (Details) - USD ($)
$ / shares in Units, $ in Millions
1 Months Ended 3 Months Ended
Nov. 12, 2020
Jan. 31, 2019
May 31, 2021
Feb. 28, 2019
Sep. 30, 2024
Jun. 30, 2024
May 30, 2024
Nov. 30, 2020
Chief Executive Officer And Chairman                
Related Party Transaction [Line Items]                
Percentage ownership prior to transaction   80.00%            
Redemption value       $ 4.5        
Redeemable non-controlling interest preferred yield percent       6.00%        
Percentage of preferred stock owned       83.30%        
Percentage of ownership after transaction     35.30%          
Chief Executive Officer And Chairman | Share Exchange                
Related Party Transaction [Line Items]                
Number of shares issued in transaction (in shares)     605,623          
Subsidiaries                
Related Party Transaction [Line Items]                
Redemption value             $ 5.9 $ 4.8
Subsidiaries | Share Exchange                
Related Party Transaction [Line Items]                
Volume of days 20 days              
Exercise price (in dollars per share) $ 2.78              
Number of shares issued in transaction (in shares)     1,428,358          
Purchase price     $ 0.8     $ 2.1    
Chief Operating Officer                
Related Party Transaction [Line Items]                
Percentage of ownership after transaction     24.10%          
Chief Operating Officer | Share Exchange                
Related Party Transaction [Line Items]                
Number of shares issued in transaction (in shares)     413,081   408,013      
Other Holders | Share Exchange                
Related Party Transaction [Line Items]                
Number of shares issued in transaction (in shares)         404,628      
v3.24.3
Commitments and Contingencies - Narrative (Details) - USD ($)
9 Months Ended 12 Months Ended
Sep. 30, 2024
Dec. 31, 2023
Jan. 01, 2022
Other Commitments [Line Items]      
Purchase commitment, term     3 years
Payments for purchase obligation   $ 1,500,000  
Damages sought per violation $ 5,000    
Settlement and customer/subscriber account obligations 875,815,000 755,754,000  
Customer account obligations      
Other Commitments [Line Items]      
Settlement and customer/subscriber account obligations 847,168,000 710,775,000  
Capital Commitments      
Other Commitments [Line Items]      
Other commitment $ 26,000,000 26,000,000  
Purchase commitment, maximum contractual term 10 days    
Payments to acquire interest in subsidiaries and affiliates $ 16,300,000 11,800,000  
Third-Party Processing Fees      
Other Commitments [Line Items]      
Purchase obligation current year 21,600,000    
Purchase obligation next year $ 25,600,000    
Vendor Services      
Other Commitments [Line Items]      
Purchase obligation next year   $ 2,300,000  
v3.24.3
Commitments and Contingencies - Contingent Consideration Rollforward (Details) - USD ($)
$ in Thousands
3 Months Ended
Sep. 30, 2024
Jun. 30, 2024
Mar. 31, 2024
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]      
Beginning balance $ 11,494 $ 11,339 $ 13,438
Accretion of contingent consideration 1,066 1,240 972
Payment of contingent consideration (840) (1,085) (3,071)
Ending balance $ 11,720 $ 11,494 $ 11,339
v3.24.3
Fair Value - Contingent Consideration Current and Non-Current Liabilities (Details) - USD ($)
$ in Thousands
Sep. 30, 2024
Dec. 31, 2023
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Total contingent consideration $ 11,720 $ 13,438
Level 3    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Contingent consideration, current portion 5,521 5,951
Contingent consideration, noncurrent portion $ 6,199 $ 7,487
v3.24.3
Fair Value - Narrative (Details) - USD ($)
$ in Millions
Sep. 30, 2024
Dec. 31, 2023
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Notes receivable, fair value $ 6.3 $ 5.2
Line of Credit | 2024 Credit Agreement | Secured Debt    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Long-term debt, fair value $ 832.9 $ 651.9
v3.24.3
Segment Information - Narrative (Details)
9 Months Ended
Sep. 30, 2024
segment
Segment Reporting [Abstract]  
Number of reportable segments 3
v3.24.3
Segment Information - Schedule of Segment Reporting Information by Segment (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Segment Reporting Information [Line Items]        
Revenues $ 227,049 $ 189,015 $ 652,635 $ 556,333
Adjusted EBITDA 54,641 44,962 152,532 123,695
Corporate        
Segment Reporting Information [Line Items]        
Revenues 0 0 0 0
Adjusted EBITDA (16,876) (13,767) (47,853) (40,484)
Eliminations        
Segment Reporting Information [Line Items]        
Revenues (963) (385) (2,366) (452)
Adjusted EBITDA 0 0 0 0
SMB Payments | Operating Segments        
Segment Reporting Information [Line Items]        
Revenues 158,770 140,241 457,875 443,122
Adjusted EBITDA 28,644 27,613 82,265 84,449
B2B Payments | Operating Segments        
Segment Reporting Information [Line Items]        
Revenues 22,143 13,985 65,368 19,744
Adjusted EBITDA 1,933 1,359 5,209 1,877
Enterprise Payments | Operating Segments        
Segment Reporting Information [Line Items]        
Revenues 47,099 35,174 131,758 93,919
Adjusted EBITDA $ 40,940 $ 29,757 $ 112,911 $ 77,853
v3.24.3
Segment Information - Reconciliation of Total Operating Income (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Reconciliation of Segment measure of profit or loss to income (loss) before income taxes        
Total consolidated Adjusted EBITDA $ 54,641 $ 44,962 $ 152,532 $ 123,695
Interest expense (23,246) (19,997) (65,836) (55,461)
Depreciation and amortization (13,733) (17,275) (44,230) (53,303)
Debt modification and extinguishment expenses (43) 0 (8,666) 0
Selling, general and administrative (non-recurring) (696) (2,114) (2,131) (4,410)
Non-cash stock based compensation (1,416) (1,501) (4,878) (5,183)
Other non-recurring gain, net 0 166 0 7
Income before income taxes $ 15,507 $ 4,241 $ 26,791 $ 5,345
v3.24.3
Earnings (Loss) per Common Share - Schedule of Earnings (Loss) Per Share (Details) - USD ($)
$ / shares in Units, $ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2024
Jun. 30, 2024
Mar. 31, 2024
Sep. 30, 2023
Jun. 30, 2023
Mar. 31, 2023
Sep. 30, 2024
Sep. 30, 2023
Dec. 31, 2021
Numerator:                  
Net income (loss) $ 10,608 $ 994 $ 5,193 $ (87) $ (612) $ (506) $ 16,795 $ (1,205)  
Less: Dividends and accretion attributable to redeemable senior preferred stockholders (5,121)     (12,192)     (36,348) (35,252)  
Less: Return on redeemable NCI in consolidated subsidiary 0     0     (639) 0  
Net income (loss) attributable to common stockholders $ 5,487     $ (12,279)     $ (20,192) $ (36,457)  
Weighted-average common shares outstanding (in shares) 77,973,000     78,381,000     77,910,000 78,270,000  
Effect of dilutive potential common shares (in shares) 2,122,000     0     0 0  
Diluted weighted-average common shares outstanding (in shares) 80,095,000     78,381,000     77,910,000 78,270,000  
Basic Earnings (loss) per common share (in dollars per share) $ 0.07     $ (0.16)     $ (0.26) $ (0.47)  
Diluted Earnings (loss) per common share (in dollars per share) $ 0.07     $ (0.16)     $ (0.26) $ (0.47)  
Warrants and rights, number of shares allowed to purchase (in shares) 1,803,841     1,803,841     1,803,841 1,803,841 1,803,841
v3.24.3
Earnings (Loss) per Common Share - Schedule of Antidilutive Securities (Details) - $ / shares
shares in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Dec. 31, 2021
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]          
Effect of dilutive potential common shares (in shares) 2,122 0 0 0  
Anti-dilutive securities that were excluded from loss per common share (in shares) 897 2,027 1,653 2,206  
Warrants, exercise price (in dollars per share)         $ 0.001
Outstanding warrants on Common Stock          
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]          
Warrants, exercise price (in dollars per share) $ 11.50   $ 11.50    
Warrants Issued To Advisor          
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]          
Warrants, exercise price (in dollars per share) $ 12.00   $ 12.00    
Outstanding warrants on Common Stock          
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]          
Anti-dilutive securities that were excluded from loss per common share (in shares) 0 0 0 0  
Outstanding options and warrants issued to adviser          
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]          
Anti-dilutive securities that were excluded from loss per common share (in shares) 0 0 0 0  
Restricted stock awards          
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]          
Anti-dilutive securities that were excluded from loss per common share (in shares) 42 1,109 788 1,297  
Outstanding stock option awards          
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]          
Anti-dilutive securities that were excluded from loss per common share (in shares) 855 918 865 909  

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