Ryanair Holdings PLC RYANAIR UNVEIL 17/18 ALWAYS GETTING BETTER Y4 PLAN (7293B)
April 06 2017 - 3:42AM
UK Regulatory
TIDMRYA
RNS Number : 7293B
Ryanair Holdings PLC
06 April 2017
RYANAIR UNVEILS 2017/18 (YEAR 4) "ALWAYS GETTING BETTER"
PLAN
Ryanair, Europe's No.1 airline, today (6 Apr) unveiled its
2017/18 customer experience improvement plan which forms Year 4 of
its "Always Getting Better" (AGB) programme, including service,
digital, ancillary and inflight developments. The new initiatives
to be rolled out over the coming year include:
-- Connecting flights - on Ryanair's network, then on other airlines
-- Even lower airfares and more of them
-- New bases (Frankfurt Main, Naples) and improved schedules
-- "My Ryanair" Phase 2 - improved profile, offers and incentives
-- "Plus" products improved- Regular, Plus, Flexi-Plus and Family Plus
-- Ryanair Holidays rolling out across all markets - 3,4,5 star hotels
-- Ryanair Rooms - more partners and more choice
-- Amazon of Travel - New search function
-- Into the Blue - bespoke travel content in the app in 5 languages
-- Express booking - pre-saved preferences for faster bookings (3 clicks)
-- Auto check-in - for both flights once return seats are booked
In London, Ryanair's Chief Marketing Officer, Kenny Jacobs
said:
"The success of the "Always Getting Better" programme over the
past 3 years has been reflected in ever increasing load factors and
record passenger numbers, which has seen our traffic grow by over
50%. In a year when Ryanair became Europe's largest airline,
carrying 120m customers and Ryanair.com became the world's most
visited airline website, we are pleased to launch Year 4 of AGB
today, with an exciting range of initiatives in digital, product
and ancillary.
As we expand the Ryanair route network, customers will for the
first time be able to book connecting Ryanair flights on the
Ryanair.com website, with a feeder flight service with other
airlines following later this year. While we continue to innovate,
the one thing that won't change will be our low fares, and European
customers will still enjoy the biggest and best choice of
destinations, with the most on-time flights and a fantastic onboard
experience, as we grow our fleet, traffic and routes."
ENDS
For further information
please contact:
Robin Kiely Piaras Kelly
Ryanair DAC Edelman Ireland
Tel: +353-1-9451949 Tel: +353-1-6789333
press@ryanair.com ryanair@edelman.com
This information is provided by RNS
The company news service from the London Stock Exchange
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