UPSTACK Acquires Telecom Consultancy Performance Networks
July 11 2024 - 8:00AM
UPSTACK, the fastest-growing platform for digital infrastructure,
announced today that it has acquired Performance Networks, a
telecommunications consulting company based in Denver. The terms of
the transaction were not disclosed.
As part of UPSTACK’s investment, the Performance Networks team
will become part of UPSTACK, with Founder and President Shawn Nus
joining the company as a Partner.
Performance Networks specializes in sourcing and managing
complex telecom networks primarily for large enterprises. The
company’s consultants deliver a superior customer experience at all
stages, including requirement analysis, design, vendor selection,
contract negotiation, project management, billing and ongoing
account support. The company’s comprehensive approach gained
traction with customers and earned Performance Networks the
President's Club award for top sales performance from technology
services distributor Telarus every year since 2020.
“Performance Networks’ commitment to customer experience and
client success is an excellent fit for UPSTACK,” said UPSTACK
Founder and CEO Christopher Trapp. “Shawn Nus has built a company
that thrives on forging deep customer relationships and supporting
clients with the highest quality of care. We’re excited to welcome
Shawn and the Performance Networks’ team to UPSTACK’s growing
organization.”
Nus started Performance Networks in 2010 after working in
carrier sales for more than a decade. He grew tired of trying to
convince prospects that his employer’s products were the best and
decided to become a vendor-agnostic consultant who could present
clients with options and solutions from a variety of providers. Nus
started Performance Networks as a solopreneur and found early
success, enabling him to hire back-office employees and focus more
on business growth.
Over time, Performance Networks grew organically based on
word-of-mouth referrals and strong customer relationships. The
company distinguishes itself by significant upfront investment in
client success with no-cost audits and in-depth analysis of pain
points required to deliver effective, right-fit solutions.
“Nurturing our relationships and building customer confidence
have been keys to our success,” said Nus. “Our clients trust us
because we’ve always been there for them through the years, and
they can depend on us to continue supporting them with
best-in-class solutions and high-quality customer care.”
In 2024, after more than a decade of providing high-touch
service, Performance Networks reached a size that required more
resources to sustain its award-winning growth trajectory without
breaking Nus’ promise to deliver consistent, high-quality customer
care. He considered multiple options, including hiring and selling,
and chose to partner with UPSTACK.
UPSTACK is backed by a team of technology experts as well as
processes and resources, such as project management, quoting tools
and a customer portal for status and inventory, which will further
enhance the customer experience for Performance Networks’
clients.
“Joining UPSTACK gives me the peace of mind that my customers
are well taken care of,” said Nus. “UPSTACK has developed an
integration plan so I can continue to advise my customers, hold
their hands through the process and ensure their needs are met. I’m
confident they will find a happy home with UPSTACK’s all-star
team.”
For more information about UPSTACK’s agency investment program,
contact partners@upstack.com.
About Performance NetworksPerformance Networks
is a telecommunications consulting company formed in 2010 to
provide a superior customer experience while sourcing and managing
complex telecommunications networks for businesses. The company
specializes in business-class connectivity, secure networking,
unified communications, contact center, wireless and data center
solutions from more than 40 providers worldwide. As independent
consultants, Performance Networks provides carrier-agnostic
solutions to meet the telecommunications needs of its enterprise
business clients. Consultations include requirement analysis,
design, vendor selection, contract negotiation, project management,
billing and ongoing account support. Learn more at
www.performancenetworks.net.
About UPSTACKUPSTACK is transforming the way
digital infrastructure is designed, sourced and sold. Through a
powerful combination of the industry’s leading technology experts,
dedicated customer experience resources and its own advanced
technology ecosystem, UPSTACK uses actionable business intelligence
to architect and source customized technology solutions for
businesses of all sizes. With UPSTACK, businesses streamline IT
architecture, procurement and ongoing management by tapping into a
single source for mission-critical technology advisory services.
UPSTACK’s expertise includes colocation and data center, network
connectivity, SD-WAN, unified communications, cloud contact center,
private and public cloud, security, mobile, business continuity and
IoT. For more information, visit us at www.upstack.com.
Media Contact:Khali HendersonSenior
PartnerBuzzTheory (for
UPSTACK)press@upstack.comkhenderson@buzztheory.com480.848.6726