MADISON,
Wis., July 16, 2024 /PRNewswire/ -- What
Happened
On October 22, 2023, FCD detected
ransomware on its network. An unauthorized actor gained access to
FCD's network, encrypted some of FCD's data, and attempted to
extort a ransom payment. FCD immediately disconnected access to its
network and engaged cybersecurity professionals to secure FCD's
network and conduct a forensic investigation.
FCD's forensic investigation found evidence that the
unauthorized actor had access to some FCD files. Upon learning of
this, FCD began a comprehensive review of the files to identify and
notify any individuals whose personal information may have been
included in those files.
On December 21, 2023, while FCD's
review was ongoing, FCD posted a notice of the event on its website
and placed a media notice with the Wisconsin State Journal.
In May 2024, FCD completed its
comprehensive review and began preparations to mail notice letters
to the individuals whose information may have been involved.
What Information Was Involved
The unauthorized actor may have had access to files containing
the following categories of information: name, date of birth,
Social Security number, passport number, driver's license number,
government identification number, credit/debit card number,
financial account number, and health information.
The information involved varies for each
individual, and not every category applies in each individual case.
FCD has not found any evidence that this information has been used
for fraud or identity theft as a result of this
event.
What We Are Doing
Data security is among FCD's highest priorities.
Since the discovery of the incident, FCD implemented measures to
further enhance its network security.
FCD is also offering free credit monitoring
and identity theft protection services to all involved
individuals.
On July 16, 2024,
FCD mailed personalized notification letters to the involved
individuals that detail the specific categories of information that
apply in each individual's case and provide instructions on how to
enroll in the free credit monitoring services.
What You Can Do
You can visit www.firstchoicedental.com to learn
more information about the security measures we implemented in
response to this event and steps you can take to protect your
information. If you have any questions, including whether your
information was involved and whether you are eligible for free
credit monitoring, please call 1-833-531-3380 (toll free).
Media Inquiries Contact: Steve
Lyons slyons@thesjlgroup.com
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SOURCE First Choice Dental