GURUGRAM, India, Jan. 9, 2025
/PRNewswire/ -- Policybazaar, in collaboration with its
insurer partners, has lifted the caregiving worry off the shoulders
of its NRI customers by introducing a range of comprehensive
services as part of the NRI Care Program. The program
includes benefits such as dedicated NRI concierge services
including hospitalization and claims support for NRIs and their
elderly parents living in India.
Policybazaar is now stepping up to provide absolute peace of mind
for its NRI consumers through emergency and healthcare management
as well. Health insurance in India
for NRI's senior citizen parents is thoughtfully designed to
fulfill every aspect of elderly caregiving. These services ensure
that NRIs and their senior citizen parents receive top-notch
support on priority.
Comprehensive elderly care under one roof
This new initiative rolls out an umbrella of services aimed at
easing the concerns of NRIs, 40-60% of whom hail from the Gulf
region and the rest majorly from the US and Canada. Notably, 50% of these NRIs prioritize
securing the well-being of their elderly family members in
India. Our research indicates that
more than 70% of the NRIs expressed the need for support in
services such as right doctor or hospital identification in
India and thereafter with claims
paperwork.
These services include:
Emergency and concierge support: A 24/7 emergency
helpline dedicated to NRIs ensures immediate assistance during
critical moments. Additionally, concierge services help manage
essential formalities and documentation seamlessly.
Healthcare needs management: NRI Care program
provides access to doctors on call, tailored medical consultations,
ambulance coverage and guidance on hospital selection among other
benefits. It also facilitates sessions with psychologists and
physiotherapists.
Social engagement and wellness activities: Seniors can
access engaging activities and lively events to stay active and
socially connected, along with counseling services to support their
emotional well-being.
Streamlined claim support and tailored
assistance: Policybazaar has also introduced a unique
on-ground claim support service, promising assistance within 30
minutes for emergency needs. This swift and personalized approach
underscores Policybazaar's commitment to making the claims process
as stress-free as possible for senior citizens and their
families.
A solution tailored to NRIs' needs
"Our aim is to provide NRIs with a worry-free experience,
knowing their loved ones in India
are being cared for with the utmost professionalism and empathy. By
integrating healthcare management, social engagement, and emergency
services, we are redefining senior care, making it holistic and
truly impactful," says Sarbvir Singh, Joint Group CEO, PB
Fintech.
"Recognizing the dual challenges faced by NRIs in managing
professional lives abroad and ensuring the well-being of their
families in India, the NRI Care
Program bridges this critical gap. This initiative comes from a
deep understanding of the social and clinical needs of seniors and
how NRI customers struggle to manage them from far away. We aim at
offering a blend of practicality and compassion that sets a new
benchmark for eldercare services," says Siddharth Singhal, Head, Health Insurance,
Policybazaar.com.
With this forward-looking approach, Policybazaar is empowering
NRIs to support their elderly family members, ensuring they live a
life of dignity, health and joy - no matter where their loved ones
reside.
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