American Express Brings the Card Member Experience to the Connected Home with Launch of the Amex Skill for Amazon Alexa
May 11 2017 - 6:00PM
Business Wire
American Express launched the new Amex skill for Amazon Alexa
today at its Innovation Showcase event in New York City. The Amex
skill brings select experiences of AmericanExpress.com and the Amex
mobile app to Alexa, Amazon’s voice service, within devices like
Amazon Echo and Echo Dot.
Starting today, the new Amex skill will be available to all
eligible U.S. Consumer and OPEN Card Members with an American
Express ID and Password. By linking their online American Express
account to the Amex skill, eligible Card Members with an
Alexa-enabled device can check their account balance, review recent
charges, make a payment and more through voice commands.
The Amex skill for Alexa also connects with the Amex Offers
ecosystem, enabling Card Members to browse certain available
limited time offers and add offers to their eligible Cards. The
Amex skill will be the first financial services skill for Alexa to
integrate a benefit like Amex Offers.
“We first introduced a partnership with Amazon in 2010 that
enabled our Card Members to use Membership Rewards for purchases on
Amazon.com. Today, we’re bringing another element of the Card
Member experience to Amazon with the introduction of the Amex skill
for Alexa,” said Luke Gebb, senior vice president, Enterprise
Digital, American Express. “Our Card Members are redefining how
they engage with our brand across the digital platforms of their
choice, and we want them to have great experiences wherever they
are.”
“We’re excited that the American Express skill is coming to
Alexa,” said Rob Pulciani, Director, Amazon Alexa. “American
Express is known for innovating on behalf of customers and
providing top-notch service, values we share at Amazon. With the
Amex skill for Alexa, Card Members are just a question away from
getting account information, offers, and more.”
Starting today, eligible Card Members can enable the Amex skill
in the Alexa app for iOS and Android or on alexa.amazon.com.
American Express will share account details via the Amex skill only
for the purpose of responding to an eligible Card Member’s
requests.
To use the Amex skill for Alexa, American Express Card Members
simply:
- Go to “Skills” in the Alexa app and
search for “Amex.”
- Tap “Enable Skill” and log into their
American Express online account with their User ID and
Password.
- Create a 4-digit PIN for added
security. They will use this PIN each time to open the Amex
skill.
- Once the skill is enabled, Card Members
can access their American Express Card account by saying “Alexa,
open Amex.”
- From here, Card Members can simply use
voice commands such as “Make a Payment.”
For more information, visit americanexpress.com/alexa.
About American Express
American Express is a global services company, providing
customers with access to products, insights and experiences that
enrich lives and build business success. Learn more at
americanexpress.com and connect with us on
facebook.com/americanexpress, instagram.com/americanexpress,
linkedin.com/company/american-express, twitter.com/americanexpress,
and youtube.com/americanexpress.
Key links to products, services and corporate responsibility
information: charge and credit cards, business credit cards, Plenti
rewards program, travel services, gift cards, prepaid cards,
merchant services, Accertify, corporate card, business travel, and
corporate responsibility.
View source
version on businesswire.com: http://www.businesswire.com/news/home/20170511006232/en/
American ExpressElizabeth Crosta,
917-224-7949Elizabeth.Crosta@aexp.com
American Express (NYSE:AXP)
Historical Stock Chart
From Apr 2024 to May 2024
American Express (NYSE:AXP)
Historical Stock Chart
From May 2023 to May 2024