reAlpha Tech Corp. (“reAlpha” or the “Company”)
(Nasdaq: AIRE), a real estate technology company developing and
commercializing artificial intelligence (“AI”) technologies, today
announces that its subsidiary, AiChat Pte. Ltd. (“AiChat”), is
launching its AI-powered digital agents (the “AI Agents”), further
enhancing its intelligent customer engagement capabilities.
Next-Generation AI Capabilities:
Elevating Customer Experiences
AiChat’s AI Agents include Voice AI and Agentic
AI, both of which are designed to facilitate and further
personalize the way businesses connect with their customers. For
example, the AI Agents can personalize responses based on the
context of previous conversations, remembering customer preferences
and past interactions to deliver more relevant recommendations.
reAlpha expects that these AI-powered technologies will empower
brands to create more personalized, seamless, and human-like
interactions across their digital platforms.
- Voice AI: Human-Like Conversations
Capabilities
AiChat’s Voice AI enables businesses
to interact with customers in natural, human-like manner and handle
their complex queries in real-time. With capabilities like
multi-language support, voice-cloning, real-time analytics, and
integrations with automatic speech recognition, text-to-speech, and
large language model technologies, AiChat believes it will deliver
prompt and scalable voice interactions through Voice AI.
- Agentic AI: The Next Step in Generative
AI
AiChat’s Agentic AI will interact
with customers with autonomy, adaptability, and personalization.
Unlike scripted AI, Agentic AI will be able to understand context
and adapt in real time to deliver prompt, natural responses. With
self-learning and multi-turn contextual awareness, businesses can
scale human-like interactions while maintaining brand consistency,
which we believe may also improve customer loyalty and a customer’s
overall customer service satisfaction.
Giri Devanur, Chief Executive Officer of
reAlpha, said, “We are thrilled to announce this exciting new
chapter for AiChat under reAlpha’s vision. With AiChat's enhanced
capabilities, including the introduction of Agentic AI and Voice
AI, we are empowering businesses to unlock the true potential of
customer engagement through human-centric, innovative
technologies.”
Market Growth: AI Agents on the
Rise
The global autonomous AI and autonomous agents
market is witnessing rapid expansion, with the total market size
expected to reach $783.27 billion by 20371. As businesses
increasingly embrace digital transformation, AiChat believes it is
positioning itself as a leader in next-generation AI solutions by
delivering intelligent, personalized, and streamlined customer
experiences for businesses worldwide.
One example is MYDIN, one of Malaysia’s largest
retail chains, which has utilized AiChat’s AI-powered solutions to
enhance its customer service. Malik Murad Ali, Director of
Information Technology, Digital, Human Resources, and Leap
Production System at MYDIN, shared, “Since integrating AiChat’s AI
solutions, we’ve seen a significant improvement in our customer
service capabilities, and, as of January 2025, we have automated
74.7% of customer inquiries. The AI-powered chatbot platform has
enabled us to engage with customers more authentically and
efficiently, and since January 2024, we improved overall customer
service satisfaction by over 7%. We look forward to continuing this
journey with AiChat and exploring the next phase of its AI-driven
innovations.”
A Fresh Identity for a Bold
Future
Alongside its AI Agents, AiChat is also
unveiling a refreshed brand identity that reflects its mission to
shape the future of AI-powered customer engagement solutions. At
the heart of this rebrand is AiChat’s new logo shown below, which
blends a brain-inspired design, representing AI’s creative
capabilities, with a communication symbol, representing meaningful,
human-like AI interactions. This fusion embodies AiChat’s vision of
creating AI that goes beyond just assisting customers and
businesses, offering instead a more personalized and tailored
customer engagement solution to business and allowing them to
foster meaningful relationships with customers.
Kester Poh, Chief Executive Officer of AiChat,
added, “The rebranding of AiChat marks a significant step in the
evolution of conversational AI, embodying our vision to redefine
customer engagement. At AiChat, we are pioneering next-generation
AI agents that go beyond traditional text-based chatbots to also
include voice interactions. This development will enable us to
deliver comprehensive, omnichannel customer experiences by
integrating personalization and voice capabilities. As we continue
to drive AI innovation, we are exploring new ways to make
interactions even more natural and human-like, bringing us closer
to a future of truly humanized AI-powered customer engagement.”
About reAlpha Tech Corp.
reAlpha Tech Corp. (Nasdaq: AIRE) is a real estate technology
company developing an end-to-end commission-free homebuying
platform. Utilizing the power of AI and an acquisition-led growth
strategy, reAlpha aims to offer an affordable, streamlined
experience for homebuyers. For more information, visit
www.reAlpha.com.
About AiChat Pte. Ltd.
AiChat Pte. Ltd., a subsidiary of reAlpha, is a
Singapore-based company that develops AI-powered conversational
customer experience solutions. Its platform leverages artificial
intelligence to provide businesses with intelligent chatbots and
automation tools that improve customer interactions and operational
efficiency. For more information about AiChat, visit
www.aichat.com.
Forward-Looking Statements
The information in this press release includes
“forward-looking statements”. Forward-looking statements include,
among other things, statements about the announcement of AiChat’s
AI Agents, Voice AI and Agentic AI; the anticipated benefits of
AiChat’s AI Agents; reAlpha’s ability to anticipate the future
needs of the short-term rental market; future trends in the real
estate, technology and artificial intelligence industries,
generally; and reAlpha’s future growth strategy and growth rate. In
some cases, you can identify forward-looking statements by
terminology such as “may”, “should”, “could”, “might”, “plan”,
“possible”, “project”, “strive”, “budget”, “forecast”, “expect”,
“intend”, “will”, “estimate”, “anticipate”, “believe”, “predict”,
“potential” or “continue”, or the negatives of these terms or
variations of them or similar terminology. Factors that may cause
actual results to differ materially from current expectations
include, but are not limited to: reAlpha’s limited operating
history and that reAlpha has not yet fully developed its AI-based
technologies; reAlpha’s ability to commercialize its developing
AI-based technologies; whether reAlpha’s technology and products,
including that of its subsidiaries, will be accepted and adopted by
its customers and intended users; reAlpha’s ability to integrate
AiChat’s AI Agents into its existing business and the anticipated
demand for AiChat’s AI Agents; reAlpha’s ability to successfully
enter new geographic markets; reAlpha’s ability to obtain the
necessary regulatory and legal approvals to expand into additional
U.S. states and maintain, or obtain, brokerage licenses in such
states; reAlpha’s ability to generate additional sales or revenue
from having access to, or obtaining, additional U.S. states
brokerage licenses; reAlpha’s ability to enhance its, and its
subsidiaries’, loan processing efficiency by leveraging its
AI-powered platform and overall resources; AiChat’s ability to
improve customer satisfaction and overall operational efficiency of
businesses through implementation of its services and products,
including, but not limited to, its AI Agents; AiChat’s ability to
maintain its brand reputation and recognition with its customers
and intended customers after its re-branding; reAlpha’s ability to,
through a business’ implementation of AiChat’s technologies,
increase loyalty of customers users using AiChat’s technologies;
AiChat’s ability to scale its technologies, including its AI
Agents, for adopting businesses; reAlpha’s and AiChat’s ability to
provide personalized, human-like customer service solutions through
its services and offerings; the inability to maintain and
strengthen reAlpha’s brand and reputation; reAlpha’s ability to
scale its operational capabilities to expand into additional
geographic markets; the potential loss of key employees of its
acquired companies; reAlpha’s inability to accurately forecast
demand for short-term rentals and AI-based real estate focused
products; the inability to execute business objectives and growth
strategies successfully or sustain reAlpha’s growth; the inability
of reAlpha’s customers to pay for reAlpha’s services; changes in
applicable laws or regulations, and the impact of the regulatory
environment and complexities with compliance related to such
environment; and other risks and uncertainties indicated in
reAlpha’s SEC filings. Forward-looking statements are based on the
opinions and estimates of management at the date the statements are
made and are subject to a variety of risks and uncertainties and
other factors that could cause actual events or results to differ
materially from those anticipated in the forward-looking
statements. Although reAlpha believes that the expectations
reflected in the forward-looking statements are reasonable, there
can be no assurance that such expectations will prove to be
correct. reAlpha’s future results, level of activity, performance
or achievements may differ materially from those contemplated,
expressed or implied by the forward-looking statements, and there
is no representation that the actual results achieved will be the
same, in whole or in part, as those set out in the forward-looking
statements. For more information about the factors that could cause
such differences, please refer to reAlpha’s filings with the SEC.
Readers are cautioned not to put undue reliance on forward-looking
statements, and reAlpha does not undertake any obligation to update
or revise any forward-looking statements, whether as a result of
new information, future events or otherwise, except as required by
law.
Investor Relations
Contact:Adele Carey, VP of Investor
Relationsinvestorrelations@realpha.com
Media Contact:Fatema
Bhabrawala, Director of Public
Relationsfbhabrawala@allianceadvisors.com
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https://www.researchnester.com/reports/autonomous-ai-and-autonomous-agents-market/5948
An image accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/35c2d708-67b7-41b1-9cd1-d965f880da3e
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