Amazon Begins Eating U.K. Grocer's Lunch With Butter, Cheese Delivery
September 29 2015 - 12:01PM
Dow Jones News
By Saabira Chaudhuri
LONDON-- Amazon.com Inc. is expanding its same-day delivery
service in the U.K. to include items like butter and cheese, a move
that comes as the online retailer is widely expected to launch a
full grocery service in the country.
Amazon already offers a range of nonperishable products like
toilet paper, diapers, water and coffee to members of its Prime
service in Birmingham and London. The company said Tuesday it was
expanding that offering to include a small range of chilled and
frozen items in those cities.
The news comes as the Seattle online retailer in recent weeks
has quietly rolled out a program--called Amazon Flex--in its
hometown to ferry merchandise to customers' homes using a network
of independent contractors, similar to so-called on-demand services
such as Uber Technologies Inc.
Online grocery shopping makes up roughly 5% of the U.K.'s
grocery market at present, and that share is projected to increase
to 8.6% by 2020, according to the Institute for Grocery
Distribution.
U.K. media have for months reported that Amazon--which last year
reported a $241 million loss on $89 billion in sales--is well on
its way to launching an online grocery offering that would include
fresh food in the U.K. The company has repeatedly refused to
comment.
In the U.S., Amazon sells perishable groceries through its Fresh
grocery delivery service, which offers things like fresh fruit,
meat, ice cream and milk across a handful of cities.
While Amazon hasn't disclosed plans to launch Fresh in the U.K.,
the company has begun looking for staff in the area of grocery
retail. Earlier this month Amazon advertised for a London-based
senior vendor manager in grocery, saying its aim is "to build the
widest range of consumables products in the U.K."
If Amazon does launch a full-fledged grocery offering in
Britain, it would go head-to-head with the country's four largest
grocery chains, all of which offer a home-delivery service or click
and collect, where customers order online and pick up from a store,
gas station or some other location.
Amazon's entry is expected to exacerbate an already vicious
price war in the U.K., with grocers competing furiously for
customers who are increasingly being enticed by discount grocers
Aldi and Lidl. Amazon would also be competing with online-only
grocer Ocado.
"Amazon clearly is focusing on the immediacy of its delivery
solution rather than providing a broad grocery range initially,"
said Exane BNP Paribas analyst John Kershaw. "Until Amazon Fresh
offers a broad chilled, frozen and ambient range, plus a selection
of branded and own-label products at compelling prices, we'd not
expect Amazon Fresh to be disruptive."
Write to Saabira Chaudhuri at saabira.chaudhuri@wsj.com
Subscribe to WSJ: http://online.wsj.com?mod=djnwires
(END) Dow Jones Newswires
September 29, 2015 12:46 ET (16:46 GMT)
Copyright (c) 2015 Dow Jones & Company, Inc.
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