AppFolio Unleashes Realm-X AI Capabilities, Previews FolioSpace, and Unveils Cutting-Edge Property Management Solutions at FUTURE 2024
October 30 2024 - 11:00AM
AppFolio (NASDAQ: APPF), the technology leader powering the future
of the real estate industry, today concludes FUTURE: The Real
Estate Conference by AppFolio, capping off three days of
industry-leading innovation and customer impact. During the
conference, AppFolio announced the general availability of its
embedded generative AI AppFolio Realm-X capabilities to its
customers. Attendees also explored innovations in automating
property operations, student and affordable housing, and resident
experience, while connecting with industry leaders and discovering
new solutions to transform their team's productivity, elevate the
resident experience, and increase performance.
AppFolio Realm-X Revolutionizes Property
Management Since its beta launch in June, Realm-X’s
AI-powered solutions have created significant value for property
managers, enabling them to automate routine tasks, streamline
communication, and enable property managers to focus on improving
performance. On average, Realm-X users save over 10 hours per week
on tasks on their to-do lists. And in the last 30 days, customers
have sent almost half a million Realm-X-generated messages, saving
26 seconds on average compared to a message composed without its
help — equivalent to three full work weeks every year.
- Realm-X Assistant is a modern co-pilot
experience that handles ad hoc tasks like generating reports,
managing vendor interactions, and drafting personalized emails and
text messages for streamlined communication.
- Realm-X Messages is a reimagined inbox that
helps property managers sort through resident communications,
offering quick, clear, personalized responses.
- Realm-X Flows is a workflow automation engine
that helps teams standardize processes and increase the speed,
efficiency, and consistency of how they are executed.
“The impact of Realm-X on our day-to-day operations
has been remarkable. What used to take my team over 18 hours
weekly—manually combing through data and responding to resident
communications—now feels effortless, like we’ve been handed a magic
wand," said Maliyah Williams, Property Operations Specialist at
Fairlawn. "It’s given us more time to focus on what truly
matters—enhancing the resident experience and driving our business
forward."
AppFolio Realm-X Assistant and Messages are now
available to all customers, and Realm-X Flows is available to
customers on AppFolio Property Manager Plus and Max plans.
FolioSpace Is About to Transform the
Resident Experience Last week, AppFolio announced
FolioSpace™, the next-generation resident experience that redefines
how property managers and residents connect throughout the entire
resident journey. FolioSpace will enable AppFolio’s 20,000 property
management customers to create a unified and elevated experience
for the millions of residents they serve — from application through
renewal. Learn more about FolioSpace.
Additional Innovations Unveiled at
FUTUREAppFolio introduced a host of key product
innovations designed to streamline property management operations
and enhance flexibility for customers managing mixed portfolios.
These new features provide property managers with enhanced tools to
improve efficiency, drive revenue, and better serve residents.
- For accounting, the new Bill Approval Flows
process allows customizable workflows for approvals based on vendor
type, GL account, or amount. Additionally, the Budgeting
Leasing Assumptions tool helps users input projected
leasing metrics to better inform property budgets.
- In maintenance, Smart Maintenance Billing
empowers in-house maintenance teams to improve profitability, save
hours of manual work, and ensure consistency. Smart
Maintenance Scheduling reduces the hassle of coordinating
maintenance technicians through integrated scheduling features,
enhancing operational efficiency and boosting profitability.
- For leasing management, Box Score Report
provides at-a-glance visibility into leasing and occupancy activity
across unit types, properties, and portfolios, so managers can
identify areas of friction and make smarter performance
optimization decisions.
- Within student housing, Flexible Leasing capabilities,
announced earlier this year, enable operators to lease by the bed
or for groups (joint & several), allowing them to fill
vacancies during pre-leasing. For affordable housing,
Waitlist facilitates oversight of critical
waitlist requirements and key application details in Property
Manager, essential for managing HUD units.
- In reporting and budgeting, Modern Reports
Interface makes it easier to customize, analyze, and share
data reports – ranging from standard features, such as sorting,
multi-sorting and row filters, to advanced features, such as pivot
tables and charts, available with Plus and Max plans. All new
customers will gain access to this feature during FUTURE.
- With the rise of fraud cases, Document
Verification detects content tampering and tests the
authenticity of the pay stubs applicants submit. Additionally,
ID Verification authenticates an applicant's
identity in real time.
During FUTURE, nearly 2,000 attendees gathered to
feel confident in the future, better their business, and be
inspired by transformative keynotes from New York Times #1
Best-Selling Author Daniel Pink and Three-Time Olympic Gold
Medalist Kerri Walsh Jennings. To watch a replay of the opening
mainstage session click here.
“Our FUTURE conference has been an incredible
journey, bringing together the most forward-thinking leaders in
real estate,” said Lisa Horner, SVP of Marketing at AppFolio. "From
our immersive training and certification sessions to insightful
presentations from our AppFolio Stack Partners, we've seen
firsthand how innovation is shaping the industry today. We're
deeply grateful to our long-time customers, our Customer Advisory
Board, and industry advocates like NAA, NMHC, and IREM for making
this event unforgettable. Together, we're not just envisioning the
future of real estate—we're building it."
About AppFolioAppFolio is the
technology leader powering the future of the real estate industry.
Our innovative platform and trusted partnership enable our
customers to connect communities, increase operational efficiency,
and grow their business. For more information about AppFolio, visit
appfolio.com.
For more information, please
contact:Mission North for
AppFolioappfolio@missionnorth.com
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