CareCloud Strengthens Partnership with Mississippi Medical Clinics to Add Advanced Revenue Cycle Management and Chronic Care Management Solutions
June 06 2023 - 8:00AM
CareCloud, Inc. (Nasdaq: CCLD, CCLDP, CCLDO), a leader in
healthcare technology solutions for medical practices and health
systems nationwide, has announced the addition of key revenue cycle
management (RCM) services and chronic care management to Calhoun
Medical Clinic and Raleigh Family Health Clinic, both located in
Mississippi and owned by Dr. Mark DeLoach.
Revenue Cycle Management
The Calhoun Medical Clinic had been an RCM
client since 2016 using CareCloud Concierge while Raleigh Family
Health Clinic became a CareCloud Software as a Service (SaaS)
client in 2021. After a thorough analysis and staffing assessment
of the two clinics by CareCloud's senior director of client sales,
Danielle Marsh, she found that although both practices met or
exceeded industry standards for revenue capture, it revealed that
Raleigh Family Health Clinic's rapid growth would benefit from
adopting the co-sourcing model used by its sister practice, Calhoun
Medical Clinic, particularly in terms of RCM. By leveraging
Concierge, Raleigh could enhance its revenue collection times,
improve first-pass resolution rates, and enhance financial
performance without the need to recruit and train new staff. With
the valuable insights provided by Marsh, the clinic's leadership
team was able to make informed decisions regarding resource
allocation and implement strategies to enhance the management of
the clinic's revenue cycle.
Chronic Care Management
Both clinics are busy family medicine practices
that saw many Medicare patients, but neither had a chronic care
management (CCM) program. CareCloud's CCM program, introduced in
April 2022, is designed to help healthcare providers manage the
complex care needs of patients with multiple chronic conditions,
such as diabetes, hypertension, and heart disease. The program
provides a platform for the coordinated delivery of care services,
including patient education, medication management, and care
coordination.
By implementing CareCloud's CCM program, both
clinics could improve the quality of care provided to Medicare
patients and reduce the risk of costly hospitalizations. The
program enables clinics to monitor their patients' chronic
conditions more closely and provide regular check-ins, medication
management, and care coordination services. This would not only
improve patient outcomes, but also lead to increased reimbursement
rates for the clinics.
"As healthcare continues to evolve, medical
practices that embrace technology solutions will be better
positioned for success. CareCloud's partnership with Dr. DeLoach's
clinics demonstrates the value of this approach," said Marsh.
"CareCloud's knowledge in healthcare technology solutions allows
them to offer customized solutions that meet the unique needs of
each medical practice. With our technology solutions, medical
practices can optimize billing and collections processes, provide
comprehensive care coordination services, and improve patient
outcomes."
Dr. DeLoach says, “CareCloud's RCM and CCM
programs helps our clinics improve revenue and the quality of care
provided to patients, and qualify for incentive programs without
having to hire additional staff. By implementing these solutions,
our clinics can streamline operations and reduce administrative
burden, allowing usto focus on providing the best possible care to
patients. CareCloud's proficiency in healthcare technology
solutions is invaluable, and we are eager to expand our partnership
with the company to achieve our business goals.”
To learn more about how CareCloud is redefining
the next generation of technology-enabled revenue cycle solutions,
visit carecloud.com.
About
CareCloud
CareCloud (Nasdaq: CCLD, CCLDP, CCLDO) brings
disciplined innovation to the business of healthcare. Our suite of
technology-enabled solutions helps clients increase financial and
operational performance, streamline clinical workflows and improve
the patient experience. More than 40,000 providers count on
CareCloud to improve patient care, while reducing administrative
burdens and operating costs. Learn more about our products and
services, including revenue cycle management (RCM), practice
management (PM), electronic health records (EHR), business
intelligence, patient experience management (PXM) and digital
health, at www.carecloud.com.
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SOURCE CareCloud
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