Counterpart Health Partners with Google Cloud to Improve Clinical Data Access for Physicians
March 03 2025 - 8:00AM
Counterpart Health, Inc. (“Counterpart”), a leading AI-powered
physician enablement platform, today announced it has partnered
with Google Cloud to integrate Vertex AI Search into its flagship
technology, Counterpart Assistant. This innovation gives providers
on Counterpart Assistant a generative AI (gen AI) search experience
across the breadth of a patient’s digital health record to provide
contextualized insights, and to make it easier to deliver
value-based care. Counterpart is a subsidiary of Clover Health
Investments, Corp. (Nasdaq: CLOV) (“Clover Health”).
Physicians struggle to access and synthesize the vast amounts of
data within patient health records. Fragmented EHR systems hinder a
unified patient history view, slowing clinical decisions and
consuming valuable time. The increasing volume of medical
information further complicates effective patient care.
Unlike traditional siloed systems, Counterpart Assistant
synthesizes data from more than 100 sources from across the
healthcare landscape such as recent tests, hospital discharges, and
medication adherence, to provide a single, comprehensive view of a
patient’s history. With the integration of Vertex AI Search,
physicians now benefit from Google Cloud’s leading large language
models (LLMs) and AI platform, Vertex AI, all within the intuitive
Counterpart Assistant platform.
Key features of Counterpart Assistant’s search functionality
include:
- Unified Search:
Access all patient documents in one place, across multiple data
sources.
- AI-Generated Insights: Receive intelligent
natural language answers to search queries powered by Google
Cloud’s Vertex AI Search.
- Clinical Evidence Citations and Verification:
Expand citations to view supporting data for AI-generated
responses.
- Contextual Data
Highlighting: Instantly locate specific phrases and
keywords with highlighted snippets.
“Physicians are often under-resourced and lack access to
cutting-edge technologies that can simplify care delivery,” said
David Tsay, MD, chief medical officer at Counterpart. “Our goal
with Counterpart Assistant is to bring all the leading edge tools
under one roof, layer them over a single source of normalized data,
and give clinicians what they need to make informed
decisions—without the burden of fragmented solutions.”
This partnership with Google Cloud further solidifies
Counterpart’s reputation as a leader in building technology-first,
cloud-native solutions for physicians. Counterpart’s ability to
seamlessly integrate best-in-breed technologies like Vertex AI
Search within its proprietary platform demonstrates its commitment
to equipping clinicians with the tools they need to provide
exceptional care.
“Clinicians are spending nearly 28 hours a week on
administrative tasks, and 82% are reporting burnout,” said Aashima
Gupta, global director of Healthcare Strategy & Solutions,
Google Cloud. “Gen AI-powered search can help alleviate some of
this burden, and Counterpart Health's integration of Vertex AI
Search will empower physicians to access critical patient
information quickly and efficiently, helping them refocus on what
matters most: better patient care."
Conrad Wai, CEO of Counterpart added, “At Counterpart, we
believe practicing clinicians deserve technologies that help them
focus on delivering exceptional patient care. This enhancement
demonstrates Counterpart Assistant’s commitment to simplifying
value-based care by presenting clinical insights in the context of
care delivery, so patient outcomes naturally align with performance
targets. With earlier diagnoses, better chronic disease management,
and streamlined workflows, clinicians can focus on caring for their
patients, while excelling in value-based care programs.”
To learn more about Counterpart Health, visit:
www.counterparthealth.com.
About Counterpart HealthCounterpart Health, a
subsidiary of Clover Health Investments, Corp., or Clover Health,
is a leading AI powered physician enablement platform. Counterpart
Health’s flagship software platform, Counterpart Assistant, was
incubated by Clover Health as Clover Assistant and has helped
improve plan performance and clinical outcomes for Medicare members
through proprietary AI technology. Counterpart Health extends the
benefits of the data-driven technology platform outside of Clover
Health’s Medicare Advantage plan to a wider audience, to enable
enhanced patient outcomes and reduced healthcare costs nationwide.
Clover Health has published data demonstrating the technology’s
impact on Medication Adherence, as well as the earlier
identification and management of Diabetes and Chronic Kidney
Disease.
Press Inquiries:press@cloverhealth.com
Investor Relations Contact:Ryan
Schmidtinvestors@cloverhealth.com
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