First Watch Named Newsweek’s #1 Most Loved Workplace® in America
October 02 2024 - 10:00AM
First Watch, the leading Daytime Dining restaurant serving
breakfast, brunch and lunch, has been named the #1 Most Loved
Workplace
® in America by Newsweek and the Best
Practice Institute. This is the third consecutive year First Watch
has been recognized on the list—a demonstration of the company’s
focus on championing its “You First” culture for its more than
14,000 employees.
“To be named the ‘Most Loved Workplace’ in America is an
incredible honor, because it’s all about our employees, and they
mean the world to us,” said Laura Sorensen, Chief People Officer.
“At First Watch, our people are our purpose, which is why we
continue to invest in their quality of life with important benefits
and programs. Our ‘You First’ vision is to create amazing
opportunities for our people, and we take that seriously.”
On this year’s list, First Watch was specifically recognized for
its benefits, including back up child and elder care, made
available to all employees earlier this year and inspired by First
Watch’s W.H.Y. (We Hear You) Tours. Each year, Sorensen, as well as
CEO and President Chris Tomasso and COO Dan Jones, host video
conversations with servers, cooks, dishwashers and bussers from
across the company to listen and act upon their candid feedback. As
a result, tangible and meaningful enhancements have been made to
the menu, operating systems, and employee compensation and benefit
offerings. In 2024 alone, First Watch leadership participated in 24
tours with 359 team members, totaling more than 2,100 minutes.
The restaurant company also offers all employees free Calm app
memberships and telemedicine services with no-out-of-pocket
expenses, plus high school diploma and tuition reimbursement
programs. In addition, the company has established a training
facility at its corporate headquarters—the First Watch Academy of
Restaurant Management, known as F.A.R.M.—to which new leaders are
invited for a week-long brand experience to learn everything from
the company’s history and cultural pillars to leadership and
management tools.
For more than 40 years, First Watch has fostered a “You First”
culture of putting its employees first, so they feel empowered to
put their customers first. The restaurant’s one-shift “No Nights
Ever” model across its more than 535 restaurants in 29 states
allows teams to build deeper connections with each other and enjoy
evenings with loved ones.
Newsweek’s annual Most Loved Workplaces® list
is determined by surveying more than 2.6 million employees from
businesses with workforces varying in size from less than 50 to
more than 10,000. The coveted list recognizes companies based on
employee response around satisfaction and sentiment including the
level of respect, collaboration, support and sense of belonging
they feel at work.
For more information about First Watch and its career
opportunities, visit careers.firstwatch.com.
About First WatchFirst Watch
is the leading Daytime Dining concept serving made-to-order
breakfast, brunch and lunch using fresh ingredients. A recipient of
hundreds of local “Best Breakfast” and “Best Brunch” accolades,
First Watch's chef-driven menu rotates five times a year and
includes elevated executions of classic favorites alongside
specialties such as its Quinoa Power Bowl, Lemon Ricotta Pancakes,
Chickichanga, Morning Meditation fresh juice and signature Million
Dollar Bacon. After first appearing on the list in 2022 and 2023,
First Watch was named 2024’s #1 Most Loved Workplace® in America by
Newsweek and the Best Practice Institute. In 2023, First Watch was
named the top restaurant brand in Yelp’s inaugural list of the top
50 most-loved brands in the U.S. In 2022, First Watch was awarded a
sought-after MenuMasters honor by Nation's Restaurant News for its
seasonal Braised Short Rib Omelet. First Watch operates more than
535 First Watch restaurants in 29 states. For more information,
visit www.firstwatch.com.
About NewsweekNewsweek is the modern global
digital news organization built around the iconic, over 90-year-old
American magazine. Newsweek reaches 100 million people each month
with its thought-provoking news, opinion, images, graphics, and
video delivered across a dozen print and digital platforms.
Headquartered in New York City, Newsweek also publishes
international editions in EMEA and Asia.
About Best Practice InstituteBest Practice
Institute is an award-winning leadership and organization
development center, benchmark research company, think tank, and
solutions provider. BPI is the only certifying body for Most Loved
Workplace® and conducted the original research to create the model
and criteria for becoming a Most Loved Workplace®. BPI’s research
proves that Most Loved Workplaces® produce 3-4 times better
customer service, employee performance, and retention than
companies not loved by their employees.
Media Contact:pr@firstwatch.com
A photo accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/e2f0dc38-6005-47ea-9477-7a8084af8003
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