Huize pioneers DeepSeek integration in China’s insurance sector, revolutionizing consumer-facing insurance services for the AI era
February 21 2025 - 5:00AM
Huize Holding Limited, (“Huize”, the “Company” or “we”) (NASDAQ:
HUIZ), a leading insurance technology platform connecting
consumers, insurance carriers and distribution partners digitally
through data-driven and AI-powered solutions in Asia, today
announced the integration of DeepSeek into its Huize App, making it
the first organization in the insurance sector to deeply embed the
AI model into consumer-facing services. With this integration, the
Huize App now delivers real-time, AI-powered insurance
consultations and personalized, data-driven recommendations for its
growing customer base.
The system’s natural language processing
capabilities enable 300% greater efficiency in its recommendations
with a 91% accuracy rate in product matching. Unlike traditional
services limited by business hours, the platform offers instant,
24/7 responses, ensuring users have access to guidance whenever
they need it. Consumers can also create a customized virtual
advisor that adapts to their evolving needs over time, providing a
seamless, stress-free insurance journey free from jargon or sales
pressure.
“AI continues to redefine industries and
transform the way consumers engage with insurance, and we are
excited to stand at the forefront of this revolution,” said Mr.
Cunjun Ma, Chairman and Chief Executive Officer of Huize. “The
updated Huize App provides consumers with personalized insurance
advice powered by DeepSeek’s robust R1 model’s full version,
helping to bridge the gap between complex insurance products and
the growing demand for accessible, seamless, and personalized
services. We believe AI empowers consumers to make more informed
decisions, which is why we are swiftly implementing these
cutting-edge technologies into our services as we continue to set
new standards for the insurance industry.”
The AI-driven system joins a suite of AI tools
which have been developed by Huize under its bold “AI+” strategy.
In 2023, the Company introduced its proprietary AI Marketing
Assistant, which is now being actively used by its consultants and
agents. The following year, it introduced a new AI-driven large
language model to support business development. Beyond China,
Huize’s international arm, Poni Insurtech, is working to introduce
similar technology to Vietnam-based Global Care, which it acquired
in 2024.
About Huize Holding
Limited
Huize Holding Limited is a leading
insurance technology platform connecting consumers, insurance
carriers and distribution partners digitally through data-driven
and AI-powered solutions in Asia. Targeting mass affluent
consumers, Huize is dedicated to serving consumers for
their life-long insurance needs. Its online-to-offline integrated
insurance ecosystem covers the entire insurance life cycle and
offers consumers a wide spectrum of insurance products, one-stop
services, and a streamlined transaction experience across all
scenarios. By leveraging AI, data analytics, and digital
capabilities, Huize empowers the insurance service chain
with proprietary technology-enabled solutions for insurance
consultation, user engagement, marketing, risk management, and
claims service.
For more information, please
visit http://ir.huize.com or follow us on social media via
LinkedIn (https://www.linkedin.com/company/huize-holding-limited),
Twitter (https://twitter.com/huizeholding) and Webull
(https://www.webull.com/quote/nasdaq-huiz).
About Poni Insurtech
Poni Insurtech is the international brand of
Huize, Asia’s leading insurance technology platform connecting
consumers, insurance carriers and distribution partners digitally
through data-driven and AI-powered solutions. Headquartered in
Singapore, Poni Insurtech is committed to building a pan-Asian
digital insurance distribution platform. Featuring a presence in
regional hubs including Singapore and Hong Kong, Poni Insurtech has
made its debut in Vietnam in 2024, with plans to expand into other
high-growth ASEAN markets such as Indonesia and Philippines.
Through its consumer facing apps and cloud-based API solutions,
Poni Insurtech provides consumers with simple, affordable, and
customized insurance solutions, empowers insurers with quick and
hassle-free digitalization solutions to efficiently reach mass
affluent consumers, and creates new revenue opportunities for
partnering e-commerce platforms, merchants, and independent
collaborators and agents. Poni Insurtech aims to reshape the
insurance landscape by driving greater efficiency, accessibility,
and value across the entire ecosystem.
For investor and media inquiries, please
contact:
Investor RelationsKenny
LoInvestor Relations Managerinvestor@huize.com
Media
Relationsmediacenter@huize.com
Christensen In ChinaMs. Dee
WangPhone: +86-10-5900-1548Email: dee.wang@christensencomms.com
In U.S.Ms. Linda BergkampPhone:
+1-480-614-3004Email: linda.bergkamp@christensencomms.com
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