ibex Sponsors the Execs In The Know Customer Response Summit in Nashville
September 20 2023 - 8:00AM
ibex (NASDAQ: IBEX), a leading global provider of business process
outsourcing (BPO) and customer engagement technology solutions,
today announced its sponsorship of the Customer Response Summit
(CRS) – Nashville, an Execs In The Know (EITK) event, at the Grand
Hyatt Nashville, September 20-22. ibex will also host the
networking evening event for CX leaders and industry influencers on
Thursday, September 21.
“We are proud to sponsor the EITK Customer Response Summit in
Nashville this week and look forward to connecting with industry
thought leaders to share best practices for optimizing their CX,”
said Julie Casteel, Chief Strategic Accounts Officer and CMO at
ibex. “In today’s increasingly challenging economic environment, it
is more urgent than ever for companies to enhance their CX to drive
revenue and control costs. By leveraging our award-winning
AI-powered Wave X technology platform to deliver customized
insights, analytics and results, ibex delivers amazing customer
experiences for some of the world’s top companies.”
Execs In The Know is a global community of the brightest minds
in CX. The CRS is more than just a conference, it’s an experience
where CX leaders learn, share, network, and engage through
Keynotes, Workshops, Panels, Case Studies, Moments of Brilliance,
Customer Shop Talks, the Innovations Lab, and engagement
activities.
A team of ibex CX experts will be on site to share its latest
solutions to improve customer interactions, contact center
performance, and client outcomes, all while reducing operating
costs.
About Execs In The Know Execs In The Know
brings together customer experience (CX) leaders from across
industries in an effort to advance the conversation and set a new
agenda for delivering amazing experiences for consumers. As a
global community of the brightest minds in CX, Execs In The Know
provides opportunities to learn, share, network, and engage to
innovate. Operating under the motto, “Leaders Learning From
Leaders,” Execs In The Know facilitates many opportunities for
community engagement at its bi-annual national event, Customer
Response Summit, and through its private, online community, Know It
All “KIA.” There are also exclusive, laser-focused engagements like
industry briefings and executive roundtables. Execs In The Know
also guides and informs the industry with a rich tapestry of
CX-related content that includes CX Insight magazine, industry
research, webinars, blogs, and much more. To learn more about Execs
In The Know, visit https://execsintheknow.com.
About ibex ibex delivers innovative
business process outsourcing (BPO), smart digital marketing, online
acquisition technology, and end-to-end customer engagement
solutions to help companies acquire, engage, and retain valuable
customers. Today, ibex operates a global CX delivery center model
consisting of 31 operations facilities around the world, while
deploying next-generation technology to drive superior customer
experiences for many of the world’s leading companies across
retail, e-commerce, healthcare, fintech, utilities and
logistics.
ibex leverages its diverse global team of over 30,000 employees
together with industry-leading technology, including its Wave X
platform, to manage nearly 200 million critical customer
interactions, adding over $2.2B in lifetime customer revenue each
year and driving a truly differentiated customer experience. To
learn more, visit our website at ibex.co and connect with us on
LinkedIn.
Media Contact:Dan
Burrisdaniel.burris@ibex.co
Investor Contact:Michael
DarwalMichael.Darwal@ibex.co
A photo accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/04bac7e1-674b-482c-855f-d76e81202da4
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