Jacada Expands into the Nordics and Establishes First Regional Office in Sweden
February 02 2010 - 5:00AM
Business Wire
Jacada Ltd. (Nasdaq: JCDA), a leading provider of customer
experience and process optimisation solutions, today announced that
it has established a Swedish subsidiary, Jacada Nordic AB, and
opened operations in Sweden to support the company’s growing
portfolio of customers in the region.
Based in Stockholm, the new office will initially provide
business and technical expertise to directly support customers in
Sweden, including recently announced new client E.ON, the Swedish
subsidiary of one of the world’s largest gas and power companies.
Jacada Nordic AB is also expected to support other potential Nordic
customers in the future.
The decision to expand into Sweden reflects Jacada’s response to
the growing global demand for Jacada solutions, which help
organisations improve their customer service offerings and
commitment to accelerating its customer and revenue base through
global expansion.
“We have been targeting new customers in the Nordic region for
several years and decided it was the right time for us to commit
resources to this region. It is a natural step for us to increase
our presence there to be closer to our customers and provide the
highest level of service, and we are delighted to put the final
details in place establishing Jacada Nordic AB. We are particularly
excited to be in the position to significantly expand our
relationship with E.ON,” said Guy Tweedale, senior vice president,
European operations for Jacada. “We are highly focused on building
our customer base and delivery resources in the region,
establishing Jacada as a leading player in the call centre customer
service space across all industry sectors and establishing a
foothold in the Nordic countries.”
About Jacada
Jacada provides solutions that optimize and improve the
effectiveness of customer interactions. Jacada unified desktop and
process optimization solutions help companies reduce the cost of
their operations, drive customer satisfaction and provide a
complete return on investment in as little as 12 months after
deployment. Founded in 1990, Jacada operates globally with offices
in Atlanta, USA; Herzliya, Israel; London, England; Munich,
Germany; and Stockholm, Sweden. More information is available at
www.jacada.com, www.jacada.com/blog, www.jacada.com/facebook and
www.jacada.com/twitter.
This news release may contain forward-looking statements as that
term is defined in the Private Securities Litigation Reform Act of
1995. The words "may," "could," "would," "will," "believe,"
"anticipate," "estimate," "expect," "intend," "plan," and similar
expressions or variations thereof are intended to identify
forward-looking statements. Investors are cautioned that any such
forward-looking statements are not guarantees of the future
performance and involve risks and uncertainties, many of which are
beyond the Company's ability to control. Actual results may differ
materially from those projected in the forward-looking statements
as a result of various factors including the performance and
continued acceptance of our products, general economic conditions
and other Risk Factors specifically identified in our reports filed
with the Securities and Exchange Commission. The Company undertakes
no obligation to update or revise any forward-looking statement for
events or circumstances after the date on which such statement is
made. Jacada is a trademark of Jacada Inc. All other brands or
product names are trademarks of their respective owners.
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