Sleep Number Named Among Forbes' Top Companies for Best Customer Service
November 29 2023 - 9:52AM
Business Wire
The inaugural list honors the top brands
customers say best serve their needs
Today, Sleep Number Corporation (Nasdaq: SNBR), a wellness
technology leader, announced it earned a spot in the 2024 Forbes
Best Customer Service List. Sleep Number was selected following a
year-long survey of 201,000 people in the U.S. who provided 4.2
million ratings on more than 3,000 brands. The list honors the top
companies that customers say best serve their needs in dozens of
categories, including knowledge and attitude of staff and speed of
service.
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Today, Sleep Number announced it earned a
spot in the 2024 Forbes Best Customer Service List. The list honors
the top companies that customers say best serve their needs in
dozens of categories, including knowledge and attitude of staff and
speed of service. (Photo: Business Wire)
“I am incredibly proud of our team’s dedication to delivering
exceptional service and improving our customers’ lives,” said
Shelly Ibach, Chair, President and CEO, Sleep Number. “The Forbes
Best Customer Service List reflects the outstanding care our sales,
home delivery and customer support professionals provide. The
lifelong relationships we establish with our smart sleepers are
paramount to our purpose of improving the health and wellbeing of
society through higher quality sleep.”
Sleep Number® smart beds provide unmatched value for each
sleeper by using sleep science to effortlessly adjust firmness for
a sleeper’s one-of-a-kind needs. They also monitor vital personal
health data and sleep trends and continuously analyze and
personalize sleep insights in partnership with leading sleep health
experts. And announced this month, that – with the recommendation
from a health care provider to help with a medical condition –
sleepers may be able to apply their HSA and FSA to their Sleep
Number smart bed purchase.*
Earlier this month, Sleep Number earned the highest position in
the J.D. Power 2023 U.S. Mattress Satisfaction Study for mattresses
purchased in-store. Sleep Number was named first in terms of price,
variety of features and warranty factors.
To view the 2024 Forbes Best Customer Service List, visit
Forbes.com. To learn more about Sleep Number, visit sleepnumber.com
or one of our 650 stores.
*Visit https://www.sleepnumber.com/pages/hsa-fsa-eligibility to
learn more. HSA and FSA plans may vary, so sleepers should check
with their plan administrator for details and to confirm
eligibility.
About Sleep Number Corporation
Sleep Number is a wellness technology company. We are guided by
our purpose to improve the health and wellbeing of society through
higher quality sleep; to date, our innovations have improved over
15 million lives. Our wellness technology platform helps solve
sleep problems, whether it’s providing individualized temperature
control for each sleeper through our Climate360® smart bed or
applying our 23 billion hours of longitudinal sleep data and
expertise to research with global institutions.
Our smart bed ecosystem drives best-in-class engagement through
dynamic, adjustable, and effortless sleep with personalized digital
sleep and health insights; our millions of Smart Sleepers are loyal
brand advocates. And our almost 4,500 mission-driven team members
passionately innovate to drive value creation through our
vertically integrated business model, including our exclusive
direct-to-consumer selling in over 650 stores and online.
To learn more about life-changing, individualized sleep, visit a
Sleep Number® store near you, our newsroom and investor relations
sites, or SleepNumber.com.
Forward-looking Statements
Statements used in this news release related to future plans,
such as statements about the potential eligibility of our products
for certain HSA or FSA benefits and continued partnership with
leading sleep health experts, are forward-looking statements
subject to certain risks and uncertainties. Additional information
concerning these, and other risks and uncertainties, is contained
in the company’s filings with the Securities and Exchange
Commission (SEC), including the Annual Report on Form 10-K and
other periodic reports filed with the SEC. The company has no
obligation to publicly update or revise any of the forward-looking
statements in this news release.
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version on businesswire.com: https://www.businesswire.com/news/home/20231129626853/en/
Nichole Teixeira Sleep Number Public Relations
Nichole.Teixeira@sleepnumber.com
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