2021 Bold Goal Progress Report Shows Humana Medicare Advantage Members Maintained Their Overall Health In 2020, Throughout Pa...
May 18 2021 - 7:00AM
Business Wire
- Despite the pandemic, Humana Medicare Advantage members
maintained overall health-related quality of life in 2020, while
actually improving physically Healthy Days
- Humana’s Basic Needs Program provided more than 1.1 million
meals to at-risk members
- Humana conducted nearly 6.2 million screenings for
health-related social needs
Humana Inc. (NYSE: HUM) today unveiled its 2021 Bold Goal
Progress Report, which details the company’s progress with its
ambitious population health strategy launched in 2015 to improve
the health of the communities it serves. Humana’s Bold Goal focuses
on addressing social determinants of health and the health-related
social needs of Humana members and communities. The company and its
many partners pay special attention to food security and social
connection, with the intent of improving holistic health and
health-related quality of life.
The 2021 report illustrates how Humana’s Bold Goal initiatives
progressed – and even accelerated – during a year that presented
numerous challenges to physical and mental health. Humana uses the
U.S. Centers for Disease Control and Prevention health-related
quality of life “Healthy Days” tool to track and measure population
health. The tool, which measures mentally and physically unhealthy
days of individuals over a 30-day period, provides the flexibility
to pinpoint where and when health happens in each community, to
measure health outcomes, and to create proactive interventions.
“We are at a pivotal moment in our country’s history as we work
to get through the COVID pandemic. Actions we are taking now – and
commitments we are making for the years ahead – enable us to
continue helping the people we serve have more Healthy Days and
better lives,” said Bruce D. Broussard, Humana President and Chief
Executive Officer. “Humana’s Bold Goal approach shows that it is
helping improve members’ health – even during the toughest health
crises – and reinforces the importance of social health needs in
overall health.”
Key report findings:
- Humana helped its Medicare Advantage members maintain their
overall health-related quality of life in 2020, while they actually
improved their number of physically Healthy Days each month.
This was accomplished through proactive intervention to ensure the
physical, mental and social needs of members were met, and also
through cross-sector collaborations that expanded access to
necessary care. Notably, some of those most impacted by the
pandemic – people with depression or a disability, or low-income
individuals – experienced an overall improvement in Healthy Days
due in part to these efforts.
- Compared to baseline year 2015, Medicare Advantage members
in Bold Goal communities are experiencing fewer unhealthy days than
those in non-Bold Goal communities. Humana’s deep community
collaborations, as well as investments in community social health
infrastructure, are making a measurable impact, which is why Humana
continues to expand the Bold Goal footprint.
- Humana’s Basic Needs Program, which launched to meet urgent
needs because of the pandemic, made a clear impact on food
insecurity. Humana fielded as many as 2,000 requests daily.
During 2020, the Basic Needs Program served 78,000+ members, with
more than 1.1 million meals provided.
- Humana conducted nearly 6.2 million screenings for
health-related social needs in 2020. Humana set an
enterprise-wide goal to conduct 3 million screenings. In the end,
the company more than doubled that goal. These screenings resulted
in the connection of members to resources and support that directly
and measurably addressed their needs.
Humana’s Bold Goal launched in 2015 in seven communities. Today,
not only has Humana expanded its Bold Goal work and community
collaborations to 16 communities, but the company has also
significantly expanded its focus on addressing social determinants
of health and health-related social needs that are central to
delivering human care. Detailed results from each of these
communities are featured on our report website.
“We can see that taking a proactive approach – talking to
members and meeting their very personal needs – helped us focus our
outreach, resources and efforts to support them when they needed us
most,” said William Shrank, M.D., Humana’s Chief Medical and
Corporate Affairs Officer. “We remain committed to addressing
health disparities and care gaps in our communities and breaking
down barriers to drive lasting change.”
Panels to discuss social health needs,
interventions and future state:
Join Humana for its two virtual Bold Goal Progress Report launch
events on May 18 and 19 on LinkedIn when Humana partners and
leaders will discuss bridging gaps in care, addressing social
determinants of health, and the implications of Humana’s Bold Goal
report findings.
- Noon to 1 p.m. Eastern, Tuesday, May 18
- “Industry leaders share critical insights on health-related
social needs captured via data, pilots, and partnerships”
- 1 to 2 p.m. Eastern, Wednesday, May 19
- “Leveling the health playing field – the Intersection of
policy, technology and value-based care.”
For more information on Humana’s Bold Goal, please visit
https://populationhealth.humana.com/.
About Humana
Humana Inc. (NYSE: HUM) is committed to helping our millions of
medical and specialty members achieve their best health. Our
successful history in care delivery and health plan administration
is helping us create a new kind of integrated care with the power
to improve health and well-being and lower costs. Our efforts are
leading to a better quality of life for people with Medicare,
families, individuals, military service personnel, and communities
at large.
To accomplish that, we support physicians and other health care
professionals as they work to deliver the right care in the right
place for their patients, our members. Our range of clinical
capabilities, resources and tools – such as in-home care,
behavioral health, pharmacy services, data analytics and wellness
solutions – combine to produce a simplified experience that makes
health care easier to navigate and more effective.
More information regarding Humana is available to investors via
the Investor Relations page of the company’s web site at
www.humana.com, including copies of:
- Annual reports to stockholders
- Securities and Exchange Commission filings
- Most recent investor conference presentations
- Quarterly earnings news releases and conference calls
- Calendar of events
- Corporate Governance information
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version on businesswire.com: https://www.businesswire.com/news/home/20210518005222/en/
Matt Wheeler Humana Corporate Communications
mwheeler10@humana.com 502.235.4331
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