Global POS leader launches a complete loyalty solution for
retailers and restaurants
LONDON, April 15, 2019 /PRNewswire/ -- Lightspeed, a
powerful cloud point-of-sale system for independent retailers and
restaurants, today introduces Lightspeed Loyalty. With its
seamless integration of Lightspeed's existing suite of products,
the new technology enables merchants to engage customers, reward
repeat business and build a loyal following.
Lightspeed Loyalty gives retailers and restaurants the
ability to create a dialogue so that first-time guests become
regulars and existing customers become more engaged, all from a
single platform that creates true brand ambassadors. Going beyond
point and reward systems, Lightspeed Loyalty provides businesses
with the tools to better communicate and target their customers in
a personalized way.
"Retailers and restaurants have always aimed to offer customers
a superior level of service, and Lightspeed Loyalty allows them to
take that service to the next level," says Dax Dasilva, Founder and CEO of Lightspeed.
"We're providing these businesses with the tools to break down
barriers, thus fostering strong customer relationships, driving
repeat visits and increasing revenues, no matter the season."
Lightspeed Loyalty Key Features:
- Rewards Program: Easily set up a customized rewards
program
- Automated Marketing: Create automated campaigns via SMS,
mobile push notifications and a drag and drop email builder. Easily
target customers with relevant offers based on auto-segmented
customer habits and preset Smart Customer Groups
- Customer Insights: View customer habits and interests in
one place to enhance menu management or inventory selection,
pricing, and promotional planning
Existing Lightspeed Loyalty users have already begun to see how
these key features have positively impacted their businesses.
"Lightspeed Loyalty allows us to have our uniquely branded
restaurants all under one Loyalty platform, so we can reach all our
customers at the same time," says Josh
Cottingham of L&B Restaurants. "We are very excited to
use this system to build and expand our customer base and
satisfaction," he adds.
To date, more than 60,000,000 points have been awarded to over
200,000 customers. With this acquisition, Lightspeed now includes a
robust integrated loyalty solution geared towards apparel
boutiques, pet stores, quick service establishments and fine dining
restaurants, just to name a few.
About Lightspeed
Headquartered in Montréal, Canada, Lightspeed provides an
easy-to-use, omni-channel commerce-enabling platform. The Company's
software platform provides its customers with the critical
functionalities they need to engage with consumers, manage their
operations, accept payments, and grow their business. Lightspeed
operates globally in approximately 100 countries, empowering
single- and multi-location small- and medium-sized businesses to
compete successfully in an omni-channel market environment by
engaging with consumers across online, mobile, social, and physical
channels. Founded in 2005, the Company has grown to over 700
employees, with offices in Canada, the United
States, Europe, and Australia.
For more information, please visit: www.lightspeedhq.co.uk
On social media: Linkedin, Facebook, Instagram, YouTube, and
Twitter
Media Contact:
Bradley Grill l Director of
Public Relations l Lightspeed l Bradley.Grill@lightspeedhq.com l
+1-514.375.3155 x7980