TELUS Health MyCare Union clinic seamlessly
integrates in-person care with virtual visits through innovative
technology
TORONTO, Nov. 12,
2024 /CNW/ - TELUS Health, a leading healthcare
technology company, today announced it has opened a new public
health primary care clinic in the heart of Toronto, blending virtual healthcare
technology with traditional in-person care. The TELUS Health MyCare
Union clinic, nestled in repurposed office space at 25 York Street,
is accepting up to 6,000 new patients with plans to expand in the
future, giving hope to many of Toronto's 500,000 residents without a family
doctor.
"We recognize that traditional healthcare models need to evolve
to meet the growing needs of individuals," said Dr. Alissia
Valentinis, Senior Medical Director, TELUS Health. "In addition
to in-person appointments, we are also helping those patients who
struggle to get to a clinic due to various challenges, by providing
the option to meet virtually. Our new MyCare clinic in Toronto represents a significant step in
breaking down the barriers to access care."
Prospective patients can schedule an in-person meet and greet
with a family doctor through the TELUS Health MyCare app. Once
registered, the clinic can provide patients with both virtual and
in-person appointment options delivering flexible care that fits
modern lifestyles. Unlike traditional walk-in clinics, patients and
their families can attach to TELUS Health Union clinic as their
"medical home" for primary care.
"The clinic is helping to address a critical need. With 2.5
million people in Ontario without
a family doctor - essential healthcare needs are going unmet
leaving hospital emergency departments overwhelmed with non-urgent
cases," added Dr. Valentinis. "Our clinic is not only filling a
small portion of this enormous gap that exists - it is also
providing accessible, flexible healthcare that's incredibly
necessary across the province."
Canada's healthcare crisis has
left 6.5 million Canadians lacking access to a family
doctor. This approach not only increases access but also shows
how the adoption of technology supports both the patient and the
physician. TELUS Health is pioneering healthcare modernization
through digitized systems for efficient, patient-centered care as
well as comprehensive Employee and Family Assistance programs
(EAPs) supporting workforce health. The opening of the TELUS Health
MyCare Union clinic marks an important step forward in healthcare
accessibility, while setting a precedent for future healthcare
innovations across the country.
About TELUS Health
TELUS Health is on a mission to
become the most trusted wellbeing company in the world by enhancing
the overall efficiency of healthcare and championing workplace
wellbeing. By integrating advanced healthcare technology with
comprehensive employee support services, TELUS Health provides a
holistic approach to primary and preventive health and wellbeing
for over 76 million people across 160 countries. Our innovative
digital health platforms, including electronic medical records
(EMRs) and virtual care solutions, empower healthcare
professionals, employers and governments to deliver personalized
care efficiently. Our employee wellbeing programs empower
individuals by offering extensive support through Employee
Assistance Programs (EAPs), mental health resources, financial
counselling, and workplace wellness initiatives. At TELUS Health,
we are committed to revolutionizing healthcare to ensure people
receive the support they need and employees thrive both personally
and professionally. Together, let's make the future friendly. For
more information, visit: www.telushealth.com.
For media inquiries, please contact:
Lisa Gilbert
TELUS Health
lisabritton.gilbert@telus.com
SOURCE TELUS Health