Bank of Montreal, one of North America's largest banks and financial services companies, has selected Centergistic Solutions' (OTCBB:CGSO) AgentView(R) Enterprise 4.0, to provide real-time performance metrics for their service centers located in Montreal and Toronto, Canada. The deployment will take place over several phases throughout Q4 2005 and Q2 2006. The operation will standardize the Bank's call center performance management solution. The AgentView system will collect and create combined metrics from the Bank of Montreal's dual Nortel Symposium ACDs, providing key metric-based performance information to LCD, LED, and CRT displays located throughout the two sites. About AgentView AgentView Enterprise is a real-time performance management system that collects and combines key data from any data source in the contact center. AgentView allows the user to create performance indicators that can be published to virtually any system, such as the desktop, plasma, readerboards, TV monitors and to the Web for 24/7 global access. About Bank of Montreal BMO Financial Group is a highly diversified financial services provider. The company offers clients a broad range of personal, commercial, corporate and institutional financial services across Canada and in the United States through BMO Bank of Montreal, BMO Nesbitt Burns, Harris Nesbitt and the company's Chicago-based subsidiary, Harris Bank. About Centergistic Solutions Centergistic Solutions provides an award-winning family of enterprise performance management software solutions for today's dynamic contact center environment. The company's flagship product, AgentView Enterprise, is installed in over 3,000 contact centers throughout the world, helping managers improve the efficiency and effectiveness of the contact center. Centergistic Solutions has headquarters in Orange, with offices throughout the world. This release includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 27E of the Securities Exchange Act of 1934. Statements contained in this release that are not historical facts may be deemed to be forward-looking statements. Investors are cautioned that forward-looking statements are inherently uncertain. Actual performance and results may differ materially from that projected or suggested herein due to certain risks and uncertainties including, without limitation, ability to obtain financing and regulatory and shareholder approvals for anticipated actions. Further information about such risks and uncertainties can be found in the company's filings with the Securities and Exchange Commission.
Centergistic Solutions (GM) (USOTC:CGSO)
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