Global HR research and advisory firm McLean & Company,
the HR division of Info-Tech Research Group, has released a new
guide for HR leaders. The resource provides the information and
tools needed to avoid significant organizational risks stemming
from ineffective workload management through measuring employee
workload and resolving challenges across different levels of the
organization.
TORONTO, May 23, 2024
/PRNewswire/ - As the employee experience is increasingly
recognized as a critical priority of organizational success,
organizations must consider the many elements of their employees'
day-to-day experiences, including workload. According to the
HR Guide to Measuring Workload, a new industry
resource from global HR research and advisory firm McLean &
Company, organizations play a critical role in optimizing workload
across individuals, teams, and functions. However, many
organizations struggle to effectively distribute work, which
presents significant risks for employees and the organization, such
as elevated disengagement and turnover. On the other end of the
spectrum, the firm reports that employees who report having a
reasonable workload are two times more likely to be engaged in
their work.
According to McLean & Company, HR leaders play an integral
and strategic role in guiding their organizations toward long-term
organizational success, including providing expertise and direction
in their efforts to improve the employee experience. The firm's new
guide has been designed to support HR leaders seeking to optimize
workload through intentional workload measurement and informed,
targeted interventions.
"Workload optimization requires more than a band-aid
solution. For meaningful change to happen, organizations must
address underlying causes rather than treat the symptoms of
workload challenges," says Grace Ewles, director of HR Research &
Advisory Services at McLean & Company. "It may seem like a
daunting task, but achieving optimal workload isn't always about
eliminating work. Rather, it's about striking a balance and finding
the right amount of workload for each employee at a given time.
Being intentional about achieving optimal workload helps avoid the
risks of burnout and boredom, which can lead to disengagement or
loss of talent."
McLean & Company's guide is divided into three sections that
address key areas of focus and consideration for HR leaders as they
seek to understand and measure workload and its challenges. The
sections are outlined below:
- Introduction to workload. The first section in the newly
published resource defines workload, identifies several
factors that influence workload, and provides an overview of
workload measurement.
- Workload measures. Section two describes the key
components for intentional workload measurement and spotlights
various measures used for workload measurement, including
subjective, performance, and physiological measures.
- Recommended interventions. The third and final section
presents an overview of workload interventions at the
organizational, team, and individual levels.
As HR leaders consider workload challenges and potential
solutions, McLean & Company advises that effort and resources
are best allocated when organizations dive deep into underlying
causes, truly understand what is driving workload challenges, and
select interventions appropriately. Given the dynamic nature of
workload, a highly impactful intervention today risks losing
effectiveness tomorrow, so being proactive in monitoring workload
and adjusting interventions accordingly helps ensure organizations
consistently support their employees in achieving an optimal
workload.
To access the full resource, please visit HR Guide to
Measuring Workload.
To attend upcoming free webinars on a variety of topics or
explore the publicly available archive of recorded sessions, please
visit McLean & Company's webinars page.
Signature 2024
To register for Signature, the premier industry conference for
future-focused HR leaders hosted by McLean & Company from
October 27 to 29 at the Red Rock Casino Resort & Spa
in Las Vegas, Nevada, please visit
the official Signature event page.
Media interested in connecting with McLean & Company
analysts for exclusive, research-backed insights and commentary on
psychological safety in the workplace, DEI, generative AI in
HR, HR trends in 2024, the future of
work, and more can contact Senior Communications Manager
Kelsey King at
kking@mcleanco.com.
About McLean &
Company
McLean & Company pairs evidence-based research and
immediately applicable tools with deep HR expertise to position
organizations to meet today's needs and prepare for the future. The
global HR research and advisory firm's member organizations enjoy
comprehensive resources, full-service diagnostics, workshops,
action plans, and advisory services for all levels of HR
professionals, from executive leadership to HR leaders to HR team
members, that help shape workplaces where everyone thrives.
McLean & Company is a division of Info-Tech Research
Group.
Media professionals can register for unrestricted access to
research across IT, HR, and software and hundreds of industry
analysts through the firm's Media Insiders program. To gain access,
contact kking@mcleanco.com.
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SOURCE McLean & Company