Building managers are reporting the use of AI
to help them enhance operational efficiencies with streamlined
maintenance, upgraded security and optimized energy usage
CHARLOTTE, N.C.,
Feb. 27,
2025 /PRNewswire/ -- Honeywell (Nasdaq:
HON) today released the findings of its AI in Buildings study,
which revealed that 84% of commercial building decision makers plan
to increase their use of AI in the next year to help them improve
security, streamline energy management and integrate predictive
maintenance.
In this study of U.S. building managers and decision makers with
more than 250 building occupants, Honeywell found that across
property types, respondents are increasingly using AI to help
improve process efficiency, productivity and operations. However,
since most respondents (92%) reported challenges in hiring skilled,
tech-savvy individuals, a greater opportunity remains ahead for
building operations to tap into AI's capabilities to enhance
employee training, augment their current workforce and ultimately
help upskill labor to support the sector's rapidly changing
needs.
"AI in buildings is a game-changer that not only helps decision
makers potentially maximize operations and efficiencies, but it can
also help improve security for guests, minimize energy usage for
tenants and reduce costly downtime by flagging issues before they
happen," said Billal Hammoud, president and CEO of Honeywell's
building automation segment. "With basic AI functions already
integrated into many commercial buildings, leaders should pivot
their focus to the upskilling opportunities it presents for
employees who can tap into AI to help buildings reduce carbon
emissions while being more secure and operationally efficient."
For commercial buildings, Honeywell's research found that AI has
moved beyond experimental and is now becoming mainstream, as
evidenced by its increased usage for day-to-day building
management. Key findings include:
- Nearly 60% of respondents have already adopted AI to
streamline maintenance and repair processes.
- One of the most common use cases is predictive maintenance,
which helps identify issues before they become larger concerns and
is currently used by 49% of respondents.
- Security and safety are also top-of-mind for more than half
of all respondents.
- Frequent use cases cited by respondents were monitoring for
unusual behavior (63%), location tracking systems for occupant
safety (52%) and biometrics-based access control systems
(45%).
- Decision makers are turning to AI for everything
from temperature control to water usage.
- More than half (55%) of respondents currently use AI for
overall building energy management, 41% use it for water usage
monitoring, and 40% implement it for temperature comfort.
To learn more about the research results and how Honeywell's
solutions are helping buildings deliver stronger operational
efficiency and fire and life safety, visit
buildings.honeywell.com.
Methodology
Honeywell commissioned Wakefield Research
to conduct the Honeywell Building Managers Research Survey, which
polled 250 U.S. building managers and senior decision makers across
building types including offices, hospitals, airports, schools,
universities, hotels and data centers. To participate in the
research, respondents had to use AI-enabled property management
systems in buildings with 250+ occupants.
About Honeywell
Honeywell is an integrated
operating company serving a broad range of industries and
geographies around the world. Our business is aligned with three
powerful megatrends – automation, the future of aviation and energy
transition – underpinned by our Honeywell Accelerator operating
system and Honeywell Forge IoT platform.
As a trusted partner, we help organizations solve the world's
toughest, most complex challenges, providing actionable solutions
and innovations through our Aerospace Technologies, Industrial
Automation, Building Automation and Energy and Sustainability
Solutions business segments that help make the world smarter and
safer as well as more secure and sustainable. For more news and
information on Honeywell, please visit
www.honeywell.com/newsroom.
Contact:
Honeywell
Dawn Wotapka
(631)
943-3782
dawn.wotapka@honeywell.com
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SOURCE Honeywell
