Patterson Dental Selects Weave as Patient Engagement Platform
July 09 2024 - 3:05PM
Business Wire
New offering strengthens relationship and
expands existing platform integrations
Weave (NYSE: WEAV), a leading all-in-one experience platform for
small- and medium-sized healthcare businesses, and Patterson Dental
Supply, Inc., a subsidiary of Patterson Companies, Inc. (Nasdaq:
PDCO), today announced new integration features within Weave and
the Patterson Dental practice management software solutions Fuse,
Eaglesoft and Dolphin Management. These new integrations are now
the deepest, most complete data exchange available in the market,
with the ability to read and write patient data, appointment data
and confirmations, and read and write to the ledger to facilitate
payment collection.
“We are committed to providing cutting-edge solutions and
delivering exceptional support to our customers,” stated Branden
Neish, Chief Product and Technology Officer at Weave. “By further
integrating our Weave experience platform with Patterson Dental
practice management software, we can equip dental practices with
the tools they need to enhance their patient experience and
ultimately grow their business.”
Weave integrations enable dental practices to automate more
tasks, improve data accuracy, streamline payment workflows, and
provide seamless patient care. The platform utilizes VoIP phone
systems to unlock powerful Weave features like Call Pop, Missed
Call Texts, Practice Analytics, and more.
“We have consistently heard great feedback from our practice
management software customers who have experienced Weave and are
excited to offer even more to customers through deeper
integrations,” said Brad Joseph, Vice President of Software Product
Management, Patterson Dental. “Now with Weave, our practice
management software customers are able to further streamline
processes for everything from phones to online scheduling, missed
call texts, online payments and more.”
Fuse Integration Deepening
New features have been added to the integrated Weave + Fuse
bundle, including:
- Online Scheduling. Empowers patients to schedule
appointments directly from a provider’s website, relieving staff
from additional phone calls and meeting patients where they are,
24x7.
- Digital Forms. Improves patient intake process by
collecting information well before an appointment, reducing paper
costs and saving staff time.
- Payment Writebacks. Easier processing of payments
through Weave with automatic writebacks for seamless financial
management.
New: Eaglesoft Payment Writebacks
Save time reconciling payments and reduce human risk by
automatically posting payment and refund information to the
ledger.
“Weave’s payments integration with Eaglesoft will be a game
changer for our practice,” said Debbie Evans, Practice
Administrator & VP at Wainright & Wassel DDS. “As a large
office, we need a faster way to check patients out after their
appointment. This integration will save us both money and
time.”
Dolphin Cloud Integration Deepening
New features have been added to the Weave + Dolphin Cloud
integrated offering, including:
- Online Scheduling. Empowers patients to schedule
appointments directly from a provider’s website, relieving staff
from additional phone calls and meeting patients where they are,
24x7.
- Digital Forms. Improves patient intake process by
collecting information well before an appointment, reducing paper
costs and saving staff time.
Similar deepened integrations with Dolphin Blue and Dolphin
Desktop are also in development. For more information about Weave
Patient Engagement Solutions available through Patterson Dental,
visit
https://www.pattersondental.com/cp/software/patient-engagement/weave#
About Weave
Weave is the all-in-one experience platform for small- and
medium-sized healthcare businesses. From the first phone call to
the final invoice and every touchpoint in between, Weave connects
the entire customer journey. Weave’s software solutions transform
how local businesses attract, communicate with, and engage
customers to grow their business. In the past year, Weave has been
named a G2 leader in Patient Engagement, Optometry, Dental Practice
Management, and Patient Relationship Management software. To learn
more, visit getweave.com/newsroom/.
About Patterson Companies Inc.
Patterson Companies Inc. (Nasdaq: PDCO) connects dental and
animal health customers in North America and the U.K. to the latest
products, technologies, services and innovative business solutions
that enable operational and professional success. Our comprehensive
portfolio, distribution network and supply chain are equaled only
by our dedicated, knowledgeable people who deliver unrivaled
expertise and unmatched customer service and support. Learn more:
www.pattersoncompanies.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240709827337/en/
Natalie House Weave Senior Director of Content &
Communications pr@getweave.com
Patterson Corporate Communications Patterson Companies Inc.
651.905.3349 corporate.communications@pattersoncompanies.com
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