SAN FRANCISCO, Nov. 10, 2021 /PRNewswire/ -- WalkMe
Ltd. (NASDAQ: WKME), a leading provider of digital adoption
platforms, today announced the expansion of its partnership with
SAP® Concur,® the world's leading brand for
integrated travel, expense, and invoice management solutions.
WalkMe joins the SAP Concur partner program providing a solution
extension, Concur User Assistant by WalkMe. The new solution
extension leverages WalkMe technology to provide relevant
self-service guidance and content within the SAP Concur
environment, driving digital adoption, efficient employee
onboarding, and optimal employee experiences.
WalkMe, a pioneer of Digital Adoption Platforms (DAP), has
transformed how people interact with technology in the world of
hybrid work. Concur User Assistant by WalkMe maximizes
organizations' investment in SAP Concur solutions through
self-service guidance and additional in-app content in the SAP
Concur experience. Concur User Assistant by WalkMe can take users
through any digital workflow on desktop, mobile or web applications
with an intuitive experience that is tailored automatically for
when, where, and how they are using those applications. The user
assistant can guide users through the SAP Concur application
exclusively, or across SAP Concur solutions and the many other
applications an enterprise uses in conjunction with SAP Concur
products.
Available today, Concur User Assistant by WalkMe comes in a
"freemium" version to all SAP Concur users, which provides basic
workflow assistance, new user profile set up, on-screen help
directory, and user interface introduction. The premium version,
available as an SAP Concur solution extension, provides a full
license of Concur User Assistant by WalkMe, from which clients can
create and deploy custom guides for training and on-boarding, glean
insights from an analytics dashboard, support custom fields and
workflows, and create organization-specific messages.
"Our 45,000+ associates and physicians have been using WalkMe's
in-app guidance within SAP Concur solutions and several other
business applications for years," said Tobias Washington, Director of Learning
Experience, Design and Technology at Christus Health. "This
guidance has enabled us to efficiently and effectively onboard new
employees and roll out new solutions while mitigating support calls
to the helpdesk. Similar to our own experience, the new Concur User
Assistant by WalkMe will reduce the friction associated with new
technology."
With more than 35 million users in over 42 countries, and 31% of
the Fortune 500, WalkMe was founded ten years ago to simplify the
way people interact with technology. Its no-code, platform-agnostic
solution runs across all underlying applications-- for both
employees and customers alike. Over the last decade, WalkMe
has continued to deliver digital solutions at scale to help
organizations worldwide achieve their digital transformation goals
by creating frictionless and elegant digital experiences that
reduce complexity in the enterprise technology stack.
"Whether employees are changing careers or changing companies,
'The Great Resignation' has paved the way for 'The Great
Acceptance,' creating an influx of new-hires across all industries
that puts pressure on organizations to provide optimal employee
experiences," said Amir Farhi,
Chief Business Development Officer at WalkMe. "With WalkMe,
organizations can analyze digital adoption and usage trends across
applications, users, business processes, and departments, which are
critical to understanding how to improve user experience. As new
and current employees are faced with a growing number of
applications to learn and use to perform their jobs, solutions like
Concur User Assistant by WalkMe puts the power of digital adoption
into the hands of all SAP Concur users."
About WalkMe
WalkMe's cloud-based Digital Adoption Platform enables
organizations to measure, drive and act to ultimately accelerate
their digital transformations and better realize the value of their
software investments. Our code-free platform leverages our
proprietary technology to provide visibility to an organization's
Chief Information Officer and business leaders, while improving
user experience, productivity and efficiency for employees and
customers. Alongside walkthroughs and third-party integration
capabilities, our platform can be customized to fit an
organization's needs.
Additional Resources:
- Visit the WalkMe Website
- Read the WalkMe Blog
Any statements in this release that are not historical facts are
forward-looking statements as defined in the U.S. Private
Securities Litigation Reform Act of 1995. All forward-looking
statements are subject to various risks and uncertainties described
in SAP's filings with the U.S. Securities and Exchange Commission,
including its most recent annual report on Form 20-F, that could
cause actual results to differ materially from expectations. SAP
cautions readers not to place undue reliance on these
forward-looking statements which SAP has no obligation to update
and which speak only as of their dates.
SAP and other SAP products and services mentioned herein as well
as their respective logos are trademarks or registered trademarks
of SAP SE in Germany and other
countries. Please see https://www.sap.com/copyright for additional
trademark information and notices. All other product and service
names mentioned are the trademarks of their respective
companies.
Media Contact
Christina Knittel
WalkMe
press@walkme.com
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SOURCE WalkMe