Creative Circle Wins ClearlyRated’s 2024 Awards for Client and Talent Service Excellence
May 13 2024 - 8:00AM
Business Wire
Creative Circle, a leading marketing and creative services firm,
announced today that they have won ClearlyRated’s 2024 Client and
Talent Awards for service excellence. This marks the Company’s
sixth consecutive year winning the award on the talent side and the
fourth consecutive year for clients.
ClearlyRated, a satisfaction research firm, presented these
awards in partnership with Gold sponsor ClearEdge Marketing based
on the 2023 results of weekly surveys that Creative Circle
administered to clients and candidates.
“At Creative Circle, our guiding principle is to deliver a
uniquely outstanding customer experience,” said Creative Circle
President, Matt Riley. “We’re extremely proud to see our dedication
to that goal recognized in these awards from ClearlyRated. I want
to thank every Creative Circle employee for ensuring our clients’
and candidates’ experiences remain our topmost priority.”
"I'm so excited to introduce the 2024 winners alongside their
verified ratings and reviews on ClearlyRated.com," said
ClearlyRated CEO, Eric Gregg. "Creative Circle again proved their
commitment to providing outstanding experiences and superior
service. They're raising the bar for excellence, and I couldn't be
more proud to celebrate their success."
Client Results
Creative Circle clients completed 775 satisfaction
surveys in 2023, giving the firm an average rating of 9.1 out of
10. Their Net Promoter Score of 71.2% is nearly double the industry
average of 36% and ranks as “world-class” in client
satisfaction.
Clients rated Creative Circle most highly — with more than 97%
rating us positively — in communication speed/responsiveness,
candidate presentation, and communication clarity. 93.4% of clients
agreed that they will partner with Creative Circle again in the
future.
Client responses include:
- “As the VP of Marketing, my team balances a lot of initiatives.
Creative Circle is the perfect solution to this challenge. I am
able to quickly scale my team with high-quality talent. They are my
first call when I need to expand my team.”
- “Creative Circle offers pre-vetted candidates that have a
reliable level of experience and are also extremely
responsive.”
- “Creative Circle made the process simple for me. We were able
to get up and running in just days.”
Candidate Results
Creative Circle candidates completed nearly 4,000
satisfaction surveys in 2023, giving the firm an average rating of
9.1 out of 10. Their Net Promoter Score of 72.2% is more than
double the industry average of 30% and ranks as “world-class” in
client satisfaction.
Candidates rated Creative Circle most highly — with more than
92% rating us positively — in communication and responsiveness, how
they were treated by clients, and how prepared they felt for their
roles.
Candidate responses include:
- “Creative Circle is professional, friendly, and fast. They have
my interests in mind as well as the interests of their employer
clients.”
- “The opportunities I've received with big organizations and
companies through Creative Circle is beyond compare. Having support
from recruiters makes a huge difference when looking for a
job.”
- “Creative Circle was with me every step of the way. They are #1
when it comes to recruitment hands down.”
To get in touch with Creative Circle for marketing or creative
services, fill out this form and somebody will be in touch shortly.
If you’re a candidate looking for work, apply to roles on the
Creative Circle website here.
About Creative Circle
Creative Circle provides marketing and creative services,
including studio and flex bench teams, agency services, talent
acquisition, and consulting. Our strength comes from our talent
community, and our power lies in leveraging this network to provide
flexible custom solutions for our clients.
Creative Circle is part of the Commercial Segment of ASGN
Incorporated (NYSE: ASGN). To learn more, visit
creativecircle.com.
About ClearlyRated
Rooted in satisfaction research for professional service firms,
ClearlyRated utilizes a Net Promoter® Score survey program to help
professional service firms measure their service experience, build
online reputation, and differentiate on service quality. Learn more
at https://www.clearlyrated.com/solutions/.
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version on businesswire.com: https://www.businesswire.com/news/home/20240513792120/en/
Kevin Culligan, Manager, Marketing & Communications
kculligan@creativecircle.com
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