- The company is rolling out a new system by Paradox that
will make the hiring process simpler, faster, and more automated
for all 3,500+ restaurants in North
America and Europe
- The Paradox platform is supporting Chipotle's fall hiring
efforts, its second largest hiring period of the year
NEWPORT
BEACH, Calif., Oct. 22,
2024 /PRNewswire/ -- Chipotle Mexican Grill (NYSE:
CMG) announced today that it is partnering with Paradox to
introduce a new platform that will make hiring employees more
efficient for its restaurant teams. Paradox's conversational hiring
system will enable the General Managers in Chipotle's restaurants
to spend less time on administrative tasks, including collecting
basic information from candidates and scheduling interviews, and
allow them to focus on their day-to-day operations and providing
excellent hospitality for guests. The technology, underpinned by
Conversational AI, is expected to reduce the amount of time it
takes to hire an employee for an in-restaurant position by as much
as 75%.
Paradox is currently being introduced in a phased approach
across more than 3,500 restaurant locations, with plans for
completion this month. The recruiting system aims to decrease the
time to hire, reduce job advertising costs, increase hiring for
hard-to-fill roles, and improve candidate experience.
Introducing "Ava
Cado"
Paradox's experience is driven by a virtual
team member that Chipotle named "Ava
Cado." Ava will provide a frictionless hiring experience by
chatting with candidates, answering their questions about Chipotle,
collecting basic information, scheduling interviews for hiring
managers, and sending offers to candidates who are selected by
managers. Ava is multilingual and can converse with candidates in
English, Spanish, French, and German.
"As we continue to move toward our long-term goal of operating
7,000 restaurants in North
America, we are empowering our teams to recruit and hire
talent that are excited by our vision to Cultivate a Better World
and want to grow with us," said Ilene
Eskenazi, Chief Human Resources Officer. "Paradox operates
as if we've hired additional administrative support for all our
restaurants, freeing up more time for managers to support team
members and provide an exceptional guest experience. We're excited
about the early improvements we're seeing."
A Leading Workplace
In August, Chipotle ranked #1 on
the American Opportunity Index's first-of-a-kind ranking of
the top 50 employers that offer recent high-school graduates with
the best pathway to a sustaining career and increased compensation.
Chipotle offers eligible workers industry-leading benefits such as
debt-free degrees, tuition reimbursement up to $5,250 per year, access to mental health care,
financial planning tools, and the opportunity for quarterly bonuses
for all employees, including hourly crew members, up to a month's
worth of pay per year. It also provides transparent career
progression showing how crew members can advance to a Restaurateur,
the highest General Manager position, in as little as three and a
half years, with a total potential compensation package
of approximately $100,000 while leading a
multi-million-dollar growing business. Last year, Chipotle had
24,000 internal promotions including 90% of its restaurant
management roles and 87% of Field Leader positions.
Those interested in joining Chipotle on its mission to Cultivate
a Better World can apply here: https://jobs.chipotle.com/.
ABOUT CHIPOTLE
Chipotle Mexican Grill, Inc. (NYSE:
CMG) is cultivating a better world by serving responsibly sourced,
classically-cooked, real food with wholesome ingredients without
artificial colors, flavors or preservatives. There are over 3,500
restaurants as of June 30, 2024, in
the United States, Canada, the United
Kingdom, France,
Germany, and Kuwait and it is the only restaurant company
of its size that owns and operates all its restaurants in
North America and Europe. Chipotle is ranked on the Fortune 500
and is recognized on Fortune's Most Admired Companies 2024 list and
Time Magazine's Most Influential Companies. With over 120,000
employees passionate about providing a great guest experience,
Chipotle is a longtime leader and innovator in the food industry.
Chipotle is committed to making its food more accessible to
everyone while continuing to be a brand with a demonstrated purpose
as it leads the way in digital, technology and sustainable business
practices. For more information or to place an order online, visit
www.chipotle.com.
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SOURCE Chipotle Mexican Grill
