Humana Specialty Pharmacy Wins Specialty Pharmacy Patient Choice Award
May 07 2018 - 12:33PM
Business Wire
Award honors specialty pharmacies for their
commitment to patients
Humana Specialty Pharmacy, a division of Humana’s Humana
Pharmacy Solutions, received the Specialty Pharmacy Patient Choice
Award in the PBM/Payer Specialty Pharmacy category.
The award is presented by Specialty Pharmacy Times®, the
leading journal for the specialty pharmacy industry, in
collaboration with Zitter Health Insights (ZHI), which combines
expert analysis with syndicated subscription research to optimize
patient access to pharmaceuticals.
Humana Specialty Pharmacy received the award for their
effectiveness in putting care and patient satisfaction first. The
organization remains by the patient’s side and provides a
personalized experience throughout their treatment, offering access
to a disease management team member and clinical nurses who are
experts in their specialty condition. The organization also applies
a practical approach to managing side effects, supports patients in
applying for patient assistance programs to cover the cost of their
specialty drug and makes it easy for them to access its clinical
programs.
“Winning this award helps showcase our commitment to customer
service and the customer experience because these aren’t just an
area of focus, they are at the core of what we do and who we are.
This is thanks to our employees and their commitment and dedication
to our patients,” said Labeed Diab, President, Humana Pharmacy
Solutions. “We understand that excellent customer service is a key
component to patient engagement, which in turn leads to better
health outcomes for our patients and helps them achieve their best
health.”
The award recognizes organizations for their commitment to the
field of specialty pharmacy and patients. Winners were selected
based on the results from the ZHI 2017 Patient Satisfaction Survey
(January-December 2017). This award represents the highest quality
in customer service and optimal patient care by a specialty
pharmacy. The criteria for this award were formulated by an
external committee comprising individuals representing
pharmaceutical manufacturers, payers, trade organizations,
consultants and equity research firms.
About Humana Pharmacy
Solutions
Humana Pharmacy Solutions, a division of Humana Inc., manages
traditional pharmacy benefits with member-focused strategies to
yield savings in pharmacy and total health expense. Providing
prescription coverage for both individuals and employer groups,
Humana Pharmacy Solutions strives to give members access to the
medicine they need while offering guidance on clinically proven,
therapeutically equivalent drugs that bring better value to the
member and the customer. For more information visit
www.Humana.com/Pharmacy.
About Humana
Humana Inc. (NYSE: HUM) is committed to helping our millions of
medical and specialty members achieve their best health. Our
successful history in care delivery and health plan administration
is helping us create a new kind of integrated care with the power
to improve health and well-being and lower costs. Our efforts are
leading to a better quality of life for people with Medicare,
families, individuals, military service personnel, and communities
at large.
To accomplish that, we support physicians and other health care
professionals as they work to deliver the right care in the right
place for their patients, our members. Our range of clinical
capabilities, resources and tools – such as in-home care,
behavioral health, pharmacy services, data analytics and wellness
solutions – combine to produce a simplified experience that makes
health care easier to navigate and more effective.
More information regarding Humana is available to investors via
the Investor Relations page of the company’s web site at
www.humana.com, including copies of:
- Annual reports to stockholders
- Securities and Exchange Commission
filings
- Most recent investor conference
presentations
- Quarterly earnings news releases and
conference calls
- Calendar of events
- Corporate Governance information
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version on businesswire.com: https://www.businesswire.com/news/home/20180507005887/en/
Humana Inc.Corporate Communications:Marina Renneke, APR,
602-760-1758mrenneke@humana.com
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