ATLANTA, Oct. 24,
2024 /PRNewswire/ -- Norfolk Southern
Corporation (NYSE: NSC) is uniting a diverse group of industry
leaders and stakeholders to form its Customer Advisory Board. The
new initiative aims to deepen the company's engagement with key
voices from the industries it serves and leverage their invaluable
insights to further enhance its customer experience.
The railroad will incorporate strategic guidance and feedback on
its operations and customer service practices as part of Norfolk
Southern's commitment to continuously refine its approach to best
meet the evolving needs and expectations of its clients.
"Our commitment to being a trusted transportation partner for
our customers drives everything we do," said Norfolk Southern EVP
and Chief Marketing Officer Ed
Elkins. "The Customer Advisory Board is an opportunity to
further align our services with our customers' needs. We look
forward to continuing to collaborate with these esteemed industry
representatives to drive innovation and enhance our service
offerings."
The Customer Advisory Board will meet regularly to discuss
current initiatives, identify areas for improvement, and explore
new opportunities. Norfolk Southern proudly welcomes industry
leaders from a wide range of sectors, including chemicals,
automotive, food production, paper and packaging, intermodal
transportation, energy, recycling, and global logistics, who have
agreed to serve. These leaders bring valuable insights from their
respective industries to help shape the future of rail
transportation and supply chain collaboration.
About Norfolk Southern
Since 1827, Norfolk
Southern Corporation (NYSE: NSC) and its
predecessor companies have safely moved the goods and materials
that drive the U.S. economy. Today, it operates a customer-centric
and operations-driven freight transportation network. Committed to
furthering sustainability, Norfolk Southern helps its customers
avoid approximately 15 million tons of yearly carbon emissions by
shipping via rail. Its dedicated team members deliver more than 7
million carloads annually, from agriculture to consumer goods, and
Norfolk Southern originates more automotive traffic than any other
Class I Railroad. Norfolk Southern also has the most
extensive intermodal network in the
eastern U.S. It serves a majority of the country's population and
manufacturing base, with connections to every major container port
on the Atlantic coast as well as major ports in the Gulf of Mexico and Great Lakes. Learn more by
visiting www.NorfolkSouthern.com.
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SOURCE Norfolk Southern Corporation