BEIJING, July 12, 2024 /PRNewswire/ -- Yiren Digital Ltd.
(NYSE: YRD), an AI-powered platform providing financial and
lifestyle services in China,
recently released its first ESG report. The report underscores
Yiren Digital's mission of "Better Lives Through Digital
Innovation," highlighting its commitment to environmental
sustainability and social responsibility. Here are the highlights
at a glance.
***Technological Innovation Enhances Customer
Experiences***
Yiren Digital has developed a business strategy based on "AI +
Diversified Scenarios" and launched the "AI Lab" program. Applying
AI models across various business scenarios, Yiren Digital has made
its services safer, more efficient, and more intelligent. In 2023,
Yiren Digital provided over 2.1 million intelligent customer
services, significantly enhancing efficiency and user experience.
With AI integrated into all operations and a focus on user-centric
service practices, the company achieved high customer satisfaction
rates across its three business lines: 94% for financial services,
96% for insurance brokerage, and 95% for consumption and lifestyle
services.
Moreover, Yiren Digital prioritizes user information security
and privacy protection. The company enhanced its security
capabilities through system building, safety protocols, emergency
management, and security audits. In 2023, Yiren Digital's products
obtained ISO 27001 Information Security Management System
Certification and National Level 3 Classified Protection
Certification. Furthermore, the company developed the Hawkeye
anti-fraud model, identifying and tagging over 20,000
clients from potentially dubious sources during the year by using a
joint mechanism of "AI automatic identification + manual
assistance," thereby contributing to safeguarding the financial
industry ecosystem.
***Empowering Customers through Inclusive Financial Solutions and
Societal Contributions***
Yiren Digital has focused on financial inclusiveness over the
past decade, meeting the comprehensive financial service needs of
individuals and small businesses and ensuring equal financial
service access for all via technology innovations. In 2023, the
company facilitated RMB 3.6 billion
in loans through its Yixianghua platform, providing inclusive and
flexible financial solutions to individuals underserved by
traditional financial services. This included unsecured credit
loans to over 460,000 micro and small business owners coming from
over 300 prefecture-level and 2,600 county-level regions.
Yiren Digital's insurance brokerage business actively fulfills
social responsibilities and contributes to society. In support of
workers in emerging forms of employment, the company provided
accident insurance protection to 100,000 flexible workers in
Wuhan through its "New Resident
Care" project. These services extend to online ride-hailing
drivers, delivery workers, and couriers, who are traditionally
underserved by social security due to their employment status.
Additionally, Yiren Digital integrates insurance with public
welfare, offering financial education and public welfare insurance
protection for families of the mentally challenged.
***Leading Green and Low-Carbon Development***
The company advocates for green finance and continues efforts in
environmentally friendly and low-carbon development, guiding funds
towards industries like environmental protection, energy
conservation, and clean energy. Yiren Digital restricts loans to
businesses in high-energy consumption, high-pollution, and excess
capacity industries, rejects the funding applications of customers
who have touched the "red line" of environmental protection. In
2023, the company facilitated RMB 12.55
million in credit to 483 business owners in the
environmental protection monitoring industry while rejecting
applications from 327 business owners with environmental violation
records. Over 100 environmental protection indicators were
integrated into its risk control model.
Additionally, Yiren Digital integrates environmental protection
principles into daily operations. By the end of 2023, over 90% of
electrical equipment in Yiren Digital's Beijing offices had energy-saving labels. The
company prioritizes leasing data centers with green building
designs and low Power Usage Effectiveness (PUE), aiming for an
average PUE of 1.3 by 2024.
The full report is available at:
https://ir.yiren.com/ESG-Reports
View original content to download
multimedia:https://www.prnewswire.com/news-releases/yiren-digitals-first-esg-report-highlights-at-a-glance-302195756.html
SOURCE Yiren Digital
