SANTIAGO, Chile, Nov. 19, 2015 /PRNewswire/ -- Sabre Corporation
(NASDAQ: SABR), the leading technology provider to the global
travel industry, announced that Viajes Falabella, an international
travel brand part of Grupo
Falabella, is extending its technology agreement to support
expansion plans and deliver personalized customer service. The
extension also renews Sabre's position as their preferred travel
technology provider.
Under the new agreement, all Viajes Falabella's network of
regional branches and points of service will benefit from seamless
access to the Sabre GDS. The Sabre GDS is an industry-leading
digital travel marketplace used widely across Latin America and the United States to provide agencies, tour
operators and corporations access to air fares in more than 400
airlines, and room availability in 175,000 hotel properties
worldwide.
Viajes Falabella will continue working with Sabre to help drive
business expansion in four countries across Latin America, a region that has sustained
growth in demand for domestic and international travel. It also
enables the travel agency to offer dynamic travel service bundles
and personalized pricing across all its retailing channels,
including 85 branches, corporate services, and "on-distance"
channels such as its call center and website,
www.viajesfalabella.com. Sabre's software portfolio implemented by
Viajes Falabella spans innovative capabilities for bookings and
e-ticketing through the system most commonly used by their agents
while serving more than 450,000 travelers annually.
"As one of the leading travel companies in Latin America, we are committed to innovating
in customer service and driving agile business processes for
multi-channel retailing, especially in the digital space," said
Benoit de Grave, corporate general
manager at Viajes Falabella. "Our ability to deliver value to
customers, including low fares to offer affordable travel, has been
made possible with Sabre's software solutions and reliable systems
to execute sustained growth."
"Our long-standing relationship with Viajes Falabella builds
upon the synergy of a business that continues to evolve in customer
satisfaction driven by Sabre's GDS and breadth of agency solutions
for operations, service and revenue," said Luiz Ambar, vice president of Sabre in southern
Latin America. "Viajes Falabella
is among the most innovative travel companies in our region focused
on creating dynamic and competitive packages for travelers, by
relying on our GDS and highly customized Sabre desktop and mobile
tools."
For more than 10 years, Viajes Falabella has implemented
industry-leading capabilities in digital commerce across an
expansive operations and sales network. In addition to making the
Sabre travel marketplace and GDS their primary source for real time
data on air fares, the travel agency company has in led the
adoption of Sabre's web services to increase online bookings
between 2012 and 2015 by 200 percent, and to integrate multiple
forms of payment.
Viajes Falabella operates a network of 38 store branches across
Chile, home market to Grupo Falabella. Its international operations
provide world-class service and extensive travel options in highly
competitive markets with high e-commerce rates, including
Colombia, Argentina and Peru.
About Sabre
Sabre Corporation is the leading
technology provider to the global travel industry. Sabre's
software, data, mobile and distribution solutions are used by
hundreds of airlines and thousands of hotel properties to manage
critical operations, including passenger and guest reservations,
revenue management, flight, network and crew management. Sabre also
operates a leading global travel marketplace, which processes more
than $120 billion of estimated travel
spend annually by connecting travel buyers and suppliers.
Headquartered in Southlake, Texas,
USA, Sabre serves customers in more than 160 countries around the
world.
MEDIA CONTACT
Daniel
Duarte
Sabre, Corporate PR
Daniel.Duarte@sabre.com
+1 (214) 236-9473
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SOURCE Sabre Holdings