Barletta Boats and Chris-Craft Recognized by the National Marine Manufacturers Association for Customer Satisfaction Excellence at Miami International Boat Show
February 13 2025 - 10:29AM
Winnebago Industries (NYSE: WGO), a leading outdoor recreation
product manufacturer, announced today that the company’s marine
brands, Barletta Pontoon Boats and Chris-Craft, have been
recognized with 2024 Customer Satisfaction Index (CSI) Awards by
The National Marine Manufacturers Association (NMMA) at the 2025
Discover Boating® Miami International Boat Show®.
The Marine Industry Customer Satisfaction Awards are presented
to manufacturers and dealers who are rated highest in overall
satisfaction. These ratings are based on all data collected from
customer surveys and is used to help improve the quality of
products, develop support programs, track trends, and monitor and
advance customer satisfaction efforts.
“We are honored to be recognized by NMMA for achieving and
maintaining the highest level of customer satisfaction for 17 years
in a row,” said Stephen Heese, president, Chris-Craft. “We take
great pride in the craftsmanship and innovation that goes into
every one of our boats, and this results in an exceptional
ownership experience for our customers.”
The Marine Industry CSI Program currently surveys more than
175,000 new boat owners annually from the participating
manufacturers. The CSI Awards program aims to improve the
overall customer experience and support long-term growth
opportunities for the industry. An independently measured standard
of excellence of 90 percent or higher in customer satisfaction over
the past program year was achieved for each award
segment.
“The NMMA’s CSI Awards are universally recognized as the
standard for customer satisfaction within the marine industry,”
said Jeff Haradine, president of Barletta Boats. “We are honored to
be recognized for the sixth year in a row. This award is a
testament to our employees who take great pride in crafting
high-quality pontoon boats.”
In addition, Chris-Craft’s recently announced Sportster 28 model
received an Innovation Award honorable mention in the bowrider
category. The Innovation Awards program presented at the Discover
Boating® Miami International Boat Show® honors manufacturers and
suppliers who bring new, innovative products for the boating
industry to market.
“Relentless excellence and exceptional experience are two of
Winnebago Industries guiding principles,” said Heese. These awards
from NMMA are a reflection of our commitment to bring those
principles to life every day in our work and in our products.
Customer satisfaction is team sport and this wouldn’t be possible
without our incredibly passionate team and dealer network across
the country.”
About Winnebago IndustriesWinnebago
Industries, Inc. is a leading North American manufacturer of
outdoor lifestyle products under the Winnebago, Grand Design,
Chris-Craft, Newmar and Barletta brands, which are used primarily
in leisure travel and outdoor recreation activities. The Company
builds high-quality motorhomes, travel trailers, fifth-wheel
products, outboard and sterndrive powerboats, pontoons, and
commercial community outreach vehicles. Committed to advancing
sustainable innovation and leveraging vertical integration in key
component areas, Winnebago Industries has multiple facilities in
Iowa, Indiana, Minnesota, and Florida. The Company’s common stock
is listed on the New York Stock Exchange and traded under the
symbol WGO. For access to Winnebago Industries' investor relations
material or to add your name to an automatic email list for Company
news releases, visit http://investor.wgo.net.
About Chris-Craft
Chris-Craft, America's boatbuilder Since 1874, leads the industry
in craftsmanship and quality which represents the company's
enduring devotion to its proud past. Chris-Craft is headquartered
in Sarasota, Florida and has developed the following sterndrive and
outboard power boat models for the 2023 Collection: The Launch,
Launch GT, Calypso and the Catalina; which range in length from 24
to 35 feet. For more information, please visit: www.chriscraft.com.
Chris-Craft is a fully owned subsidiary of Winnebago Industries
(NYSE: WGO), a 65-year-old manufacturer of innovative outdoor
lifestyle products.
About Barletta BoatsBarletta Boats is a premium
marine manufacturer founded in 2017 with a focus on high-quality,
innovative products, unrivaled customer experience and strong
dealer relationships. Headquartered in Bristol, Ind., Barletta
Boats is the fastest-growing company in the pontoon segment with an
expansive network of dealer partners across the United States and
Canada. The Barletta Boat lineup includes the Reserve, Lusso,
Corsa, Cabrio, and Aria series.
Visit www.barlettapontoonboats.com for more information.
Barletta Pontoon Boats is a wholly owned subsidiary of Winnebago
Industries (NYSE: WGO), a manufacturer of premium outdoor lifestyle
products. For more information visit www.winnebagoind.com.
Media Contact: Daniel
Sullivan media@winnebagoind.com
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